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Vehicle safety record

2013 Ram 3500 Problems, complaints & recalls

Owners have filed 115 complaints about the 2013 Ram 3500 with NHTSA, most often about the steering (38) and the engine & cooling (29). Those complaints describe 4 crashes, 7 fires, 2 injuries and 1 death. It is covered by 18 recalls, the latest in May 2021 for the lugs / nuts / bolts / studs. For comparison, the 2012 has 0 and the 2014 has 202.

NHTSA data checked

CAbout as many problems as a typical 3500 year, for its age

#93 most complained-about 2013 vehicle

Complaints
115
Recalls
18
Crashes
4
Fires
7
Injuries
2
Deaths
1

Most common 2013 Ram 3500 problems

Share of all 115 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2013 Ram 3500 recalls 18

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Wheels: lugs / nuts / bolts / studs

21V398000447,985 vehicles affected

The problem
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
The risk
Wheel separation can cause a vehicle crash.
The fix
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Latch

19V3470001,103,209 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
The risk
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Steering: connection

19V021000795,575 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
The risk
A drag link separation can cause a loss of steering control, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Steering: linkages

18E096000847 vehicles affected

The problem
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
The risk
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
The fix
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

Equipment

17V82400061,791 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Power train: column shift

17V8210001,482,874 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
The risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The fix
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Engine and engine cooling: diesel

17V562000443,874 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
The risk
The leaking water pump can increase the risk of an engine compartment fire.
The fix
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Wheels

17V4990001,765 vehicles affected

The problem
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
The risk
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
The fix
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Electrical system: alternator / generator / regulator

16V73900074,811 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The fix
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Equipment

16E041000345 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
The risk
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
The fix
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Steering

15V541000149,080 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
The risk
If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Equipment: radio / tape deck / cd etc.

15V4610001,416,903 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
The risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
The fix
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Seat belts

15V460000667,441 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
The risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
The fix
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Air bags: frontal

15V4590001,059,444 vehicles affected

The problem
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
The risk
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
The fix
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Engine and engine cooling: diesel

14V635000315,325 vehicles affected

The problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
The risk
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
The fix
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Exterior lighting: headlights

13V2400001,069 vehicles affected

The problem
Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
The risk
Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.
The fix
Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

Exterior lighting: turn signal

13V23700017,411 vehicles affected

The problem
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
The risk
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

Engine and engine cooling

13V1220006,143 vehicles affected

The problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.
The risk
The excessive heat under the engine cover may result in an under hood fire.
The fix
Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.

What owners say

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115 complaints about the 2013 Ram 3500

Newest first, as filed with NHTSA by owners. Page 1 of 5.

SteeringTransmission & drivetrainCrash

The contact owns a 2013 Ram 3500. The contact stated that the vehicle became uncontrollable and was difficult to maneuver while driving on the road. The vehicle was taken to a local dealer, where the contact was informed that the part was to repair the vehicle was on back order. While driving approximately 45 MPH, the vehicle crashed into a ditch caused by a failure with the drag link. The contact stated that the shift interlock was fractured, causing the gear shifter to detach while the vehicle was driven. The...

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vehicle became stuck in park(P). The vehicle was towed to a mechanic and was repaired with an aftermarket part. The contact stated that the dealer had not repaired the vehicle causing the failure. The customer care department was contacted but was unable to assist with the dealer. The contact was concerned that the aftermarket part might not meet the OE standards. The approximate failure mileage was 155,000.

Filed Incident Steering · Power trainNHTSA 11769844
Electrical system

The contact owns a 2013 Ram 3500. The contact stated that while attempting to sell the vehicle, the contact discovered there was a discrepancy in the mileage. The contact stated that the Carfax mileage was 47,029, and on March 10, 2015, the mileage was recorded at 49,873, and nine days later the mileage was recorded at 47,019.

Filed Incident Electrical systemNHTSA 11682449
SteeringSuspension

The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated, exited the freeway, and pulled over to the shoulder of the road. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle had experienced the death wobble. The dealer diagnosed the vehicle and determined that the upper ball joints and control...

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arms needed to be replaced. The dealer replaced the upper control arms. The vehicle was then taken to an independent mechanic, where the upper ball joints were replaced. The contact stated that the failure recurred several times while driving. The contact stated that the upper and lower ball joints, the control arms, the bushings, and other unknown parts were replaced several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Filed Incident Steering · SuspensionNHTSA 11635590
SteeringSuspension

I have been having problems with a recall issued by nhtsa. The recall was v06 drag link. When the recall wa preformed, the alignment nuts on the drag link were welded so the couldn't come loose. I've had to have my truck realigned 2 times since the drag link nuts were welded. As of right now the nuts are not welded and the integrity of the drag link is compromised. I've had it into 3 different independent repair shops and each say that welding the nuts should only be a temporary fix not a permanent fix. Since the...

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welding, I've had steering issues with my truck which is why I've had it in the reapir shops. I feel that the drag link needs a total replacement and not a bandaid fix. I've contacted fca 2 times and have a case number, #[[redacted]]. The calls made were on oct. 10 & Oct 24. I've also contacted the the ram dealership in my area where I get service done and have "0" response from them. I would like to know what I can do to get this issue resolved. The welding of a steering component (drag link) is not a fix. I have had steering issues and death wobble occur since this recall was completed. I've had it in for 2 alignments. I'm worried for the safety of my family not having this issue taken care of. Please advise on my next steps thanks for your attention. Recall - v06 nhtsa 19v-021 information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6)

Filed Incident Steering · SuspensionNHTSA 11556006
Brakes

When having to brake hard, the lining of the pressure line from the pump to the hydro booster comes apart and causes the brakes to not work and the power steering to act up. The plastic lining shoots into the booster causing it to fail. They don't make a replacement line so I was forced to fabricate one. Very expensive fix.

Filed Incident Service brakesNHTSA 11555541
SteeringSuspensionAcceleration & cruise control

Truck was repaired June 2019. They welded the jam nut which made it impossible to get an alaignment.Been having a open claim with Chrysler Jeep and Dodge going on 2 years per claim #78469040 Front Suspension Track Bar Frame Bracket ( vehicle recently started to do the death wobble again)

Filed Incident Steering · Suspension · Vehicle speed controlNHTSA 11517380
Body, doors & structure

The contact owns a 2013 Ram 3500. The contact stated that the tailgate would fall open unintendedly while driving and the tailgate would fail to close securely after several attempts. The contact stated that the failure occurred several times. The vehicle was taken to the dealer, where the tailgate was replaced under NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages); however, the failure reoccurred while the contact was attempting to drive off the dealer's parking lot. The vehicle remained at the dealer....

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The contact stated that the following day, the dealer was able to close the tailgate securely; however, the failure persisted while driving. The dealer notified the manufacturer of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 4,000.

Filed Incident Latches / locks / linkagesNHTSA 11510970
SteeringSuspensionAcceleration & cruise control

Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix.Went back after being told truck can't be aligned with the drag link being welded.Was told I'd have to pay out of pocket for the weld to be cut,which sense have led to other issues with the front suspension. Attached is docs concerning this matter .....I been having a open claim with Dodge Chrysler and Jeep for over 2 years.Is there any remedy for such a problem?

Filed Incident Steering · Suspension · Vehicle speed controlNHTSA 11504071
Steering

The contact owns a 2013 Ram 3500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 15V541000 (Steering); the contact stated that after the repair while driving at an undisclosed speed, the vehicle experienced the death wobble. The contact stated that the track bar was recently replaced; however, the failure persisted. The contact stated that excessive force was needed to maneuver the vehicle. The contact inspected the vehicle and became aware of holes in the...

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steering bracket. The contact called the dealer and attempted to purchase the brackets however, the contact was unsuccessful in retrieving the repair parts. The vehicle was not diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 149,000.

Filed Incident SteeringNHTSA 11499320
Other & unknown

Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the price.$11,314.32. I have a trucking company so I bought the part for $1409.71 and my diesel mechanic did the repairs for a fraction of the cost. Then I get a letter in the mail from FCA US LLC Customer Center Reimbursement, for...

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this same problem BUT on my 2015 Ram 3C63R3EL4FG523122. My issue is this it's the same part, for the 2013 and 2015 Ram Pickup truck 3500. It should have been a recall not an extended warranty for all the vehicle years that this part is in their trucks . Someone is going to get hurt. The Customer Center declined the reimbursement and to even discuss the situation they hung up on me for the representative told me I was wasting his time and he had other calls to take.

Filed Incident Unknown or otherNHTSA 11463664
Transmission & drivetrain

The contact owns a 2013 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact took the vehicle to the dealer and was informed that the vehicle was inspected and repaired. Years later, the contact stated that upon shifting the gear lever to DRIVE, the shifter moved to LOW and remained stuck in the LOW gear. After multiple attempts, the contact was able to shift the vehicle into PARK; however, the transmission remained in NEUTRAL. The contact was forced to keep his...

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foot on the brake pedal to prevent the vehicle from moving forward. The contact was eventually able to correct the failure; however, no warning lights were illuminated on the instrument panel. The manufacturer was notified of the failure and informed him that the vehicle was no longer under the recall. The vehicle had was not repaired. The failure mileage was approximately 50,000.

Filed Incident Power trainNHTSA 11433197
Wheels & tiresCrash1 injury1 death

Vehicle Left rear wheel detached on Interstate 94 in Washtenaw County, Michigan. Resulted in death of another motorist. Michael James Brooks was operating the Black Dodge 4 Door, 2013 vehicle, traveling westbound on I-94. The vehicle tire detached and traveled into a vehicle operated by Janice Southall. The incident resulted in a rollover collision and death of Janice Southall.

Filed Incident WheelsNHTSA 11427856
Engine & cooling

The vehicle was provided to the dealer. On day three the dealer informed vehicle owner that the defective water pump, under nhtsa recall number17v-562 is not repairable as fca does not have the replacement part available, dealer states that fca has 160 new water pumps on hand and all of them are defective. This safety recall remains open.

Filed Incident EngineNHTSA 11423719
SteeringCrash

The tie rod end, which was previously recalled, broken in to two piece at the adjustment sleeve while driving.

Filed Incident SteeringNHTSA 11398657
Electrical system

Battery drain. Bought several batteries over the past 4 years and each battery will last 2 months after that I would have to start the truck up every other day, so the battery wouldn' t go dead. .

Filed Incident Electrical systemNHTSA 11394482
SteeringCrash

Tl* the contact owns a 2013 ram 3500. The contact received notification of nhtsa campaign number: 9v021000 (steering) and nhtsa campaign number: 15v541000 (steering) completed at local dealer star dodge chrysler jeep ram located at 5101 s 1st st, abilene, tx 79605, (325) 698-2222. The contact stated after the repairs were completed while his wife was driving she experienced the death wobble and skimmed the cement wall of a bridge. The contact stated no warning light was illuminated. The contact stated no one was...

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injured or seeked any medical attention. No air bags deployed. The contact stated he had also experienced the failure while driving. The vehicle was taken back to the same dealer and were made aware of the failure. The contact stated he had all 4 tires changed but continued to experience the failure. The manufacturer was contacted but was unable to speak to anyone. The failure mileage was 119,175.

Filed Incident SteeringNHTSA 11353748
Engine & cooling

While driving on a city street at approximately 35 mph, an engine spring valve broke, causing catastrophic engine damage. The engine is a total loss and must be replaced. We are hoping there are others out there who have experienced that same failure so that a recall can be issued. We are currently stuck with the $15k bill.

Filed Incident EngineNHTSA 11352705
Wheels & tires

Driving down the highway, a 3 year old michelin defender ltx drivers side rear tire separated and then exploded. Body damage was $9,000 plus the cost of replacing all the tires. Michelin after 7 weeks responded says is was a classic trauma to the tire from a pothole or rock sometime during its life. In the 3 years I have driven on these tire there was never any trauma. The same day I was at the tire shop, 3 other vehicles were there for the same issue. An independent tire shop and the body shop that handled the...

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repairs confirms michelin tires do not hold up to arizona's heat. They see more blowouts and separations than with other tires. Has the nhtsb looked into michelin truck tires to see if they are covering something up with their light truck tires? It seems if a tire cannot hold together after 30,000 miles they need to be taken off the road.

Filed Incident TiresNHTSA 11351818
Suspension

My vehicle experiences a phenomenon commonly known as 'death wobble'. (Google '2013 dodge ram 3500 death wobble' to view videos of this issue). When driving at highway speed and encountering a certain curve radius combined with a bump or defect in the roadway surface, the front suspension begins violently vibrating. The steering wheel shakes violently and this vibration cannot be stopped by holding the wheel. Applying the brakes transmits the vibration to the brake pedal. The only remedy is to allow the vehicle...

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to slow down by removing any input to the accelerator pedal. When the vehicle speed drops to below approximately 30 mph, the vibration ceases. This has happened to me numerous times and makes me feel as if I could lose control of the vehicle. If this were to occur on a wet or snow covered roadway, I think that the vehicle would most likely spin out of control. I have brought my vehicle in to two different dodge dealers to complain about this issue. They said that they were 'unable to duplicate the issue'. This is not surprising since it requires a very specific combination of vehicle speed, steering angle, and bump or other input to the suspension system. My vehicle was under warranty coverage when I complained of this issue to the dealers. My vehicle is no longer under warranty coverage but the vehicle still has this issue. The dealers tell me I have to take it up with dodge to try and get them to cover this. Not surprisingly, dodge tells me I have to take it up with the dealers.

Filed Incident SuspensionNHTSA 11350134
Suspension

Tl* the contact owns a 2013 ram 3500. The contact stated that while driving at 65 mph, without warning a violent shaking occurred within the steering wheel. The contact managed to regain control of the steering wheel, veered to the shoulder of the road, turned the vehicle off and back on which then resumed back to normal. The vehicle was taken to an independent mechanic where the front end was inspected and determined that the front lower control arms needed to be replaced. The vehicle was repaired. The dealer,...

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planet ford-dodge located at 19000 eastex fwy, humble, tx 77338 was contacted and informed the contact that no warranty was available on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.

Filed Incident SuspensionNHTSA 11343870
Fuel system

The def gauge does not show the correct amount of def fluid that is actually in the tank, it is always showing full.

Filed Incident Fuel / propulsion systemNHTSA 11322293
Steering

Tl* the contact owns a 2013 ram 3500. The contact stated that the vehicle was repaired under nhtsa campaign number: 18e096000 (steering) at the haddad dodge ram located at (3000 harris rd, bakersfield, ca 93313). The contact stated that the technician performed an interim repair. The contact stated that the vehicle also required an alignment however, dealers declined to perform the alignment until the remedy was finalized. The vehicle was not repaired. The manufacturer was made aware of the issue but offered no assistance. The approximate failure mileage was 37,203.

Filed Incident SteeringNHTSA 11318223
Steering

The vehicle was taken in for a front end alignment. When the technician loosened the tube retaining clamp to adjust the outer tie rod, one side of the threaded portion of the adjuster tube, socket, tie rod end (68369910ac) fell on the ground. The metal wall sheared at the start of the adjustment threads and showed signs of metal fatigue. The opposite side was fully cracked in the same location but had not sheared off the adjuster tube, socket, tie rod end yet. It took very little effort to break the piece off by...

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hand. Failure would have been imminent if left untouched. Failure while the vehicle was in operation would have resulted in loss of control of the vehicle. The vehicle was stationary at an alignment shop. The adjuster tube, socket, tie rod end is identified as part (1) in the attached drawing. Failure point is at the end where adjuster tube (2) is threaded in and tube retaining clamps (15) and (16). Pictures of the failed component are attached.

Filed Incident SteeringNHTSA 11286400
SteeringElectrical system

Steering cupling under dash has slack making steering loose and alternator problems truck only has 113609 miles chrysler corp says it's not a problem and more recalls are showing on it driving on open road constantly working steering wheel to keep in straight line on the road city driving is as bad sitting still it has about half inch or more loose play in steering

Filed Incident Steering · Electrical systemNHTSA 11279089
Suspension

Tl* the contact owns a 2013 ram 3500. While driving 74 mph, the vehicle drove over a bump in the road and the front end vibrated violently. When the vehicle was stopped, the failure also stopped. The vehicle was taken to an independent mechanic, but no failure was found. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 104,000.

Filed Incident SuspensionNHTSA 11266830

Ram 3500: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20173171391BrakesD
201613416125SteeringC
20151371635Transmission & drivetrainC
20142021797SteeringD
20131151847SteeringC
20120900-A
20110500-A
20100800-A
20093200BrakesA
All 3500 years

2013 Ram 3500 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2013 Ram 3500

Does the 2013 Ram 3500 have any recalls?

Yes - NHTSA lists 18 recalls for the 2013 Ram 3500: lugs / nuts / bolts / studs (May 2021); latch (May 2019); connection (January 2019); linkages (October 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2013 Ram 3500?

By the complaints owners filed with NHTSA, the most common problem areas are the steering (38), engine & cooling (29), fuel system (20).

How many complaints has the 2013 Ram 3500 had?

115 complaints have been filed with NHTSA, the first on January 22, 2014 and the latest on October 8, 2026. Of these, 4 describe a crash and 7 a fire, and together they report 2 injuries and 1 death.

Is the 2013 Ram 3500 a reliable vehicle?

Its Safety Index is 52 out of 100 (grade C: about as many problems as a typical Ram 3500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Ram 3500 years have the most complaints?

2018 (810), 2017 (317), 2014 (202). See every Ram 3500 year compared.

What should I do if my 2013 Ram 3500 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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