Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn...
Steering
Ram 3500 Steering problems by year
214 complaints filed with NHTSA about the Ram 3500's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
Steering complaints by model year
Steering recalls
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and...
Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components...
Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame...
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and...
Latest 3500 steering complaints
The contact owns a 2013 Ram 3500. The contact stated that the vehicle became uncontrollable and was difficult to maneuver while driving on the road. The vehicle was taken to a local dealer, where the contact was informed that the part was to repair the vehicle was on back order. While driving approximately 45 MPH, the vehicle crashed into a ditch caused by a failure with the drag link. The contact stated that the shift interlock was fractured, causing the gear shifter to detach while the vehicle was driven. The...
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vehicle became stuck in park(P). The vehicle was towed to a mechanic and was repaired with an aftermarket part. The contact stated that the dealer had not repaired the vehicle causing the failure. The customer care department was contacted but was unable to assist with the dealer. The contact was concerned that the aftermarket part might not meet the OE standards. The approximate failure mileage was 155,000.
I own a 2015 Ram 3500 equipped with the 6.7L Cummins diesel engine. An authorized Ram dealership diagnosed an engine oil leak originating from the timing gear housing-to-engine block/cylinder block gasket. The leak has progressed beyond minor seepage. Engine oil is traveling down onto the chassis/track bar area and is leaving drops on the ground. The dealer estimated the repair at approximately $4,000 because of the extensive labor required to access and reseal the timing gear housing. My concern is that an engine...
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oil leak from this sealed housing may worsen over time and could potentially result in significant oil loss, contamination of nearby chassis components, or oil reaching hot engine/exhaust components depending on the path and severity of the leak. FCA/Stellantis has previously issued technical communications concerning oil leakage from the timing gear housing gasket. STAR Online Case [[redacted]], titled "Oil Leak From The Front Timing Gear Housing Gasket," instructed dealership technicians to document the leak location, photograph the condition, and measure the breakaway torque of the timing gear housing retaining bolts. FCA also issued later engineering communications involving the rear gear housing/timing case gasket on later Ram 6.7L diesel trucks, including requests to document loose housing bolts and retain removed bolts for engineering analysis. I am submitting this complaint because I believe this may represent a recurring engine oil leakage condition involving the timing gear housing on Ram heavy-duty trucks equipped with the 6.7L Cummins diesel engine. I am requesting that NHTSA review owner complaints and manufacturer technical communications to determine whether this condition presents a broader safety-related defect. Vehicle: 2015 Ram 3500 Laramie 4x4 Engine: 6.7L Cummins Turbo Diesel VIN: [[redacted]] Approximate repair estimate: $4,000 Dealer diagnosis: timing gear housing-to-engine block/cylinder block gasket oil leak INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Ram 3500. While driving approximately 35 - 40 MPH or while reversing at undisclosed speeds, the steering wheel intermittently seized. The contact stated that after decelerating, the steering feature released and operated as needed. The failures nearly caused a crash on several occasions. The vehicle was taken to the dealer, and it was determined that there was moisture inside the steering sensor and that the steering sensor needed to be replaced. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 33,000.
The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 30 MPH while making a left turn, the steering wheel suddenly jerked to the left and the right. The EPS warning light illuminated. In addition, the contact stated that while in reverse, the steering wheel jerked and became firm. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, while driving at various speeds and making a left or right turn, the brakes unintendedly activated while the accelerator pedal was depressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,169.
Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. Driving a vehicle without proper front end alignment can cause premature tire wear contributing to tire failure and/or...
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pulling to the right or left contributing to a possible accident condition. The manufacturer is refusing to pay for the replacement parts/repairs that, but for the recall remedy, would be necessary.
Drag link snapped off on the passenger steering knuckle
My 2018 Ram 3500 had safety recall V06 (19V-021) performed, which involved welding the drag link. This recall remedy has caused a secondary safety defect: my vehicle is now severely out of alignment, causing rapid, uneven tire wear on the outside edges and compromising steering handling. I contacted FCA Customer Care (Case #97534845). They acknowledged TSB 19-001-19 exists for aligning welded trucks, yet my dealer refuses/is unable to align it. FCA representative 'May' then instructed me to 'pay out of pocket' to...
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replace the steering components. FCA is refusing to honor the replacement clause outlined in their own STAR case 9100268. The manufacturer's recall remedy has ruined my steering geometry, and FCA is refusing to fix the safety hazard they created
Before the recall, I was driving my vehicle and the brakes and the power steering locked up. The vehicle felt like it was trying to drive with the emergency brake on. After this happened, I took the vehicle to Haley Jeep Jam, Richmond, VA, and they said they couldn't determine anything was wrong, but replaced the brake pads. Shortly after this visit to the service department, the recall appeared. Since the recall, we have contacted Haley Jeep Ram and Whitten Brothers multiple times, but they are unable to fix the...
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recall due to no resolution from Daimler Chrysler. In August 2025, Whitten Brothers, Ashland, VA, replaced the part with a new, recalled part as a temporary fix. There is still no permanent fix for this recall which continues to be a safety risk. Since the vehicle has an outstanding safety recall, we are unable to sell or trade in this vehicle. We have been patiently waiting but believe this should no longer be our problem. Daimler Chrysler needs to do the right thing to assist the vehicle owners. We have mailed a corresponding letter to NHTSA. Thank you for your time.
The contact owns a 2015 Ram 3500. While attempting to have an alignment performed, the contact was informed that the steering drag link and the tie rod were both cracked. The failure caused rapid, premature wear on the tire. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); and believed that the welding that was performed in the recall repair had directly caused the current failure. The vehicle was taken to an authorized dealer, where the technicians...
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diagnosed the vehicle and determined that the previous recall repair made it impossible to perform a proper wheel alignment. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 193,000.
The contact owns a 2016 RAM 3500. The contact stated that when he took his vehicle to be aligned, he was advised that the vehicle was not able to be aligned, due to a previous recall repair where the drag link was welded unless the drag link was replaced. The manufacturer was notified of this issue. The failure mileage was approximately 55,526.
The contact owns a 2016 Ram 3500. The contact stated that when taking the vehicle to the dealer for recall repair for a drag link failure, from a previous owner, the vehicle was misaligned and the vehicle was unable to be serviced and could not be properly aligned. The vehicle was not repaired. The manufacture was not notified of the issue. The failure mileage was unavailable.
While driving my truck under normal conditions and using the turn signals as expected, I noticed an issue after parking in my driveway. The turn signals began activating automatically without any driver input, alternating from left to right approximately every 5 seconds. The behavior stopped once I manually engaged the turn signal lever. My truck is one year old - Video Link [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 24V199000 (Air Bags, Steering); and referred the contact to the dealer. The dealer was contacted and informed that the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.
Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza
The contact owns a 2016 Ram 3500. The contact stated that while driving approximately 70 MPH, the steering rack fractured, and the contact was no longer able to maneuver the vehicle. The contact strapped the steering wheel into place to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the steering rack needed to be replaced; however, the cause of the failure was not known. The vehicle was not repaired. Another dealer was contacted...
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and confirmed that the steering rack needed to be replaced and assisted the contact with finding the parts to repair the vehicle. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 275,000.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data