- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- The risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical system
2014 Ram 5500 Electrical problems
Owners have filed 3 complaints about the 2014 Ram 5500's electrical system with NHTSA - 27% of all its complaints, most recently on March 25, 2025. They describe 0 crashes, 1 fire and 0 injuries. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 3
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Electrical recalls for the 2014 Ram 5500
Electrical complaints
The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and...
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hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. The manufacture needs to recall these known to fail turbo actuators or at a minimum extend the warranty from 10 to 15 years.
May 30, 2017 my 2014 ram 5500 diesel dump truck had a fire under the hood. There was extensive damage/melting from the fire. I purchased the vehicle new in april of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. The source of the damage was determined to be the denso international alternator. Fca sent a field inspector to the service center where the truck was towed, and my vehicle insurance company also sent an inspector there. My insurance company will cover most of the damages but not...
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the alternator nor the labor for the alternator as fca knew or should have known that that part was defective as ram has recalled hundreds of thousands of alternators due to safety fire hazard but then continue to use the same manufacturer's defective products in their vehicles. Fca sent a letter refusing to give good will authorization, as was promised by the chrysler dealer I purchased it from, to cover the damage and repairs "because it's out of alternator warranty" - they knew that before they towed it to the service center. The federal magnuson-moss warranty act states that consumers have an implied warranty beyond the limited warranty from manufacturers. Consumers purchase new vehicles in good faith that they are not going to start on fire due to defective parts. The fact that the same part, the alternator, has had about 900,000 recalls in the last several years shows me that they knew or should have known that continuing to use the denso international alternators is a fire safety hazard and my truck should be part of a recall since it started on fire originating from the alternator. Consumers deserve better! The vehicle has a smell but no sensors came on, the power steering started to act up while driving, I pulled in my driveway and the vehicle was on fire. Put out the fire and pulled the alternator to get the part number to give to auto place.
Tl* the contact owns a 2014 ram 5500. While the vehicle was parked, it rolled away in reverse. In addition, the gear selection display back light changed from white to yellow. When this occurred, the vehcile failed to start. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but the contact was unsure about what part was repaired. The failure persisted, including a new failure. The contact was able to change the gear shifter without the brake pedal being depressed while in park. The manufacturer was notified of the failures. The failure mileage was 400.
Ram 5500 electrical complaints by year
5500 electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data