- The problem
- Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
- The risk
- The leaking water pump can increase the risk of an engine compartment fire.
- The fix
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Engine & cooling
2014 Ram 5500 Engine problems
Owners have filed 4 complaints about the 2014 Ram 5500's engine & cooling with NHTSA - 36% of all its complaints, most recently on March 25, 2025. They describe 0 crashes, 1 fire and 0 injuries. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 4
- Recalls
- 2
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2014 Ram 5500
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- The risk
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine complaints
The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and...
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hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. The manufacture needs to recall these known to fail turbo actuators or at a minimum extend the warranty from 10 to 15 years.
May 30, 2017 my 2014 ram 5500 diesel dump truck had a fire under the hood. There was extensive damage/melting from the fire. I purchased the vehicle new in april of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. The source of the damage was determined to be the denso international alternator. Fca sent a field inspector to the service center where the truck was towed, and my vehicle insurance company also sent an inspector there. My insurance company will cover most of the damages but not...
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the alternator nor the labor for the alternator as fca knew or should have known that that part was defective as ram has recalled hundreds of thousands of alternators due to safety fire hazard but then continue to use the same manufacturer's defective products in their vehicles. Fca sent a letter refusing to give good will authorization, as was promised by the chrysler dealer I purchased it from, to cover the damage and repairs "because it's out of alternator warranty" - they knew that before they towed it to the service center. The federal magnuson-moss warranty act states that consumers have an implied warranty beyond the limited warranty from manufacturers. Consumers purchase new vehicles in good faith that they are not going to start on fire due to defective parts. The fact that the same part, the alternator, has had about 900,000 recalls in the last several years shows me that they knew or should have known that continuing to use the denso international alternators is a fire safety hazard and my truck should be part of a recall since it started on fire originating from the alternator. Consumers deserve better! The vehicle has a smell but no sensors came on, the power steering started to act up while driving, I pulled in my driveway and the vehicle was on fire. Put out the fire and pulled the alternator to get the part number to give to auto place.
Tl* the contact owns a 2014 ram 5500. While driving 70 mph, the vehicle decelerated on its own due to the diesel regeneration filter and a warning message appeared, which warned of going into limp mode. The vehicle was taken to the dealer (solomon chrysler jeep dodge located at 409 national pike w, brownsville, pa 15417, (724) 785-8000) where it was diagnosed that the diesel particle filter was engaged. The vehicle was repaired, but the repairs were unknown. The contact stated that the failure persisted. The manufacturer was made aware of the failure and provided case number: 31605523. The failure mileage was approximately 110,000. The vin was unavailable.
Tl* the contact owns a 2014 dodge ram 5500. The contact received notification of nhtsa campaign numbers: 13v527000 (steering) and 14v635000 (engine and engine cooling, fuel system, diesel); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The vin was unavailable. The contact had not experienced a failure. Updated 09/10/15*lj updated 10/14/2017*cn
Ram 5500 engine complaints by year
5500 engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data