- The problem
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
- The risk
- Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
- The fix
- Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Engine & cooling
2020 Ram 5500 Engine problems
No owner has filed a complaint about the 2020 Ram 5500's engine & cooling with NHTSA. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2020 Ram 5500
- The problem
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- The risk
- A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Engine complaints
No complaints about this area yet.
Ram 5500 engine complaints by year
5500 engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data