Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor...
Engine & cooling
Ram 5500 Engine problems by year
18 complaints filed with NHTSA about the Ram 5500's engine & cooling. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
Engine complaints by model year
Engine recalls
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is...
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water...
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine...
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Latest 5500 engine complaints
Vehicle spontaneously exploded while driving on the highway.
The contact owns a 2016 Ram 5500. The contact stated that while driving 35 MPH on several occasions, the vehicle lost power and unintendedly decelerated. The check engine warning light was illuminated. The vehicle was taken to the residence and there was smoke coming from the engine and there was oil underneath the engine compartment. The contact stated that an independent mechanic arrived at the residence and retrieved a fault code referencing an exhaust system failure and a fire risk. The vehicle was not...
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repaired. The vehicle was then towed to a dealer, where it was diagnosed and DTC: P003A (Turbo supercharger boost control module position exceeded learning limits, U010C - lost communication with turbocharger control module, FP2BAC - NOx exceedance deactivation of EGR) were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.
The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and...
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hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. The manufacture needs to recall these known to fail turbo actuators or at a minimum extend the warranty from 10 to 15 years.
Intake air grid heater nut came off and blew the #6 piston and engine needs to be replaced.
The contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
I would like to report a major safety concern with the push button start system and programming on the 2019 and up 5500 cab and chassis with the 6.7 Cummins. On November 29th we had a 2019 Ram 5500 that went in the ditch and ended up on its side because of soft ground. It was laid fully on the passenger side. It was still running. Operator tried to turn off engine and it would not. After he climbed out drivers side window he tried to clamp off fuel line. Truck continued to idle until it stuck a few of the main...
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bearings to the crank shaft . truck was towed in and all fluids were checked and filled as needed. Turning the engine over with a barring tool was I was able to free it up. I charged batteries and turned on key it wouldn't crank. (shifter was in park when unit was unloaded off wrecker into shop) PCM has numerous codes including lost communication with TCM. Didn't display gear selecting in cluster. After clearing codes truck would start and run. These chassis' will not turn off if the transmission dash display does not display park or neutral and will not turn off if PCM loses communication with TCM even if transmission is in park or neutral.. Luckily this was not an accident were anything started on fire but chassis should either have a impact or tilt sensor or programmed so if you hold start button for a certain amount of time or press it a certain number of times it overrides ignition system. A mechanic with a 2019 2500 with the Cummins says that his manual states that it button is pushed and held it will turn ignition off after holding for 5 seconds. I test a couple of other 2019 5500"s that are located here and with transmission in drive, vehicle stopped motor running have held button for up to 3 minutes and pushed it up to 30 times and ignition will not turn off unless dash display shows park on neutral. If there had been damage to fuel lines it could have been pumping diesel fuel onto the accident scene
Vehicle is 2015 and has 44.4k miles on it. Had it in for a routine oil change and the mechanic showed me that the oil pan is in extremely poor condition with multiple rot spots all over and could fail at anytime. Mopar extended warranty covers oil pans, but they dont cover rust. An oil pan is a static part, the only way it could fail is from rust or a catastrophic engine failure where a connecting rod may protrude through it. Seems to be a common problem with these oil pans failing at a high rate. I have a 1977 chevy 289k miles with no problems on that oil pan. Perhaps the metal used in production was of poor quality which caused premature and expedited corrosion.
The contact's husband owns a 2019 Ram 5500. While her husband was driving 45 mph, he heard an abnormal sound coming from the engine as the check engine warning light illuminated. The vehicle stalled while depressing the accelerator pedal. Her husband pulled over to the side of the road and upon inspection, he discovered that smoke and a fire had started in the engine compartment. Her husband grabbed the fire extinguisher and extinguished the fire. The contact owns a towing company and was able to tow the vehicle to...
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a dealer. The dealer informed the contact and her husband that a rod had gone through the engine block. The contact and her husband were provided an estimate for the repair which they declined. The contact had the engine replaced by an independent mechanic. Upon investigation, the contact discovered the vehicle had been placed under NHTSA Campaign Number: 21V439000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and the contact was initially provided a case number. The contact then received a call from the manufacturer that her claim was denied. The vehicle was repaired. The failure mileage was 164,716
The dpf filter is saying that its clogged and it won't regin. Codes: p0234, p24a2,p0420,p0087,p2228,p1193,p243f,p0102,p203f,p2280
Vehicle was taken to the dealership due to an issue where white smoke would appear when the engine is under load. Dealer was unable to repair the issue due to scheduling conflicts. Owner attempted to drive the vehicle to another location for diagnostics. Vehicle caught on fire on the way to another dealer location.
Tl* the contact owns a 2017 ram 5500. While the contact's husband was driving 50-55 mph, smoke emerged from under the hood and the engine caught fire. The driver extinguished the fire. The service engine and oil warning indicators were illuminated. A police report was filed and there were no injuries. The vehicle was towed to an independent lot and then towed to mac haik chrysler dodge jeep ram flowood (4000 lakeland dr, flowood, ms 39232, (855) 223-8958) where it was diagnosed that the engine needed to be...
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replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 35490335. The manufacturer did not assist. The warranty and insurance companies stated that the contact would be responsible for the repair costs. The failure mileage was unknown.
My truck from new gad turbo exhaust manifolds kept warping breaking bolts in the head everytime my radio quits and reboots and glitches after truck updates runs poorly with excessive egt and dealers tefused to do anything for me kept tellin me they didnt have proper tech or tools or was told all was nornal and my frint 19.5 Wheel cracked in the middle with no impact or tire dammage radio wuits and freezes reboots several timex a day
Tl* the contact owns a 2015 ram 5500. Upon inspection, the contact noticed coolant leaking from the vehicle. The vehicle was taken to fields chrysler jeep dodge-sanford (750 towne center blvd, sanford, fl), but a leak could not be found. Afterwards, the low coolant indicator illuminated. The contact checked the engine compartment and noticed that coolant spewed out onto the undercarriage and electrical wiring. The local dealer (brewbaker dodge chrysler jeep ram of prattville, 2209 cobbs ford rd, prattville, al)...
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diagnosed that the water pump was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to orlando dodge chrysler jeep ram (4101 w colonial dr, orlando, fl) where it was initially diagnosed as muddy water on the motor. The failure became more severe after one week. The vehicle was returned to orlando dodge chrysler jeep ram and the water pump was replaced. The contact received notification of nhtsa campaign number: 17v562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Orlando dodge chrysler jeep ram confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the failure and the contact was referred back to the dealer. The manufacturer was not able to confirm when the parts were to become available. The approximate failure mileage was 50,000. Vin tool confirms parts not available.
May 30, 2017 my 2014 ram 5500 diesel dump truck had a fire under the hood. There was extensive damage/melting from the fire. I purchased the vehicle new in april of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. The source of the damage was determined to be the denso international alternator. Fca sent a field inspector to the service center where the truck was towed, and my vehicle insurance company also sent an inspector there. My insurance company will cover most of the damages but not...
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the alternator nor the labor for the alternator as fca knew or should have known that that part was defective as ram has recalled hundreds of thousands of alternators due to safety fire hazard but then continue to use the same manufacturer's defective products in their vehicles. Fca sent a letter refusing to give good will authorization, as was promised by the chrysler dealer I purchased it from, to cover the damage and repairs "because it's out of alternator warranty" - they knew that before they towed it to the service center. The federal magnuson-moss warranty act states that consumers have an implied warranty beyond the limited warranty from manufacturers. Consumers purchase new vehicles in good faith that they are not going to start on fire due to defective parts. The fact that the same part, the alternator, has had about 900,000 recalls in the last several years shows me that they knew or should have known that continuing to use the denso international alternators is a fire safety hazard and my truck should be part of a recall since it started on fire originating from the alternator. Consumers deserve better! The vehicle has a smell but no sensors came on, the power steering started to act up while driving, I pulled in my driveway and the vehicle was on fire. Put out the fire and pulled the alternator to get the part number to give to auto place.
Tl* the contact owns a 2014 ram 5500. While driving 70 mph, the vehicle decelerated on its own due to the diesel regeneration filter and a warning message appeared, which warned of going into limp mode. The vehicle was taken to the dealer (solomon chrysler jeep dodge located at 409 national pike w, brownsville, pa 15417, (724) 785-8000) where it was diagnosed that the diesel particle filter was engaged. The vehicle was repaired, but the repairs were unknown. The contact stated that the failure persisted. The manufacturer was made aware of the failure and provided case number: 31605523. The failure mileage was approximately 110,000. The vin was unavailable.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data