Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn...
Steering
Ram 5500 Steering problems by year
14 complaints filed with NHTSA about the Ram 5500's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
Steering complaints by model year
Steering recalls
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
Latest 5500 steering complaints
Our driver told us that he lost steering. At 35 mph on a open highway (which is confirmed by our gps). He also has a clean driving record and has been driving box truck for decades with no incident. Once steering was lost the box truck to slam in into the barrier twice , than roll onto its side. There where no other cars involved in the accident and the truck is now totaled. There is so much damage done to the truck it is hard to pinpoint the failure point. The center link is broken and the tie rod end is snapped...
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off. The truck only has 38,000 miles on it. The air bags weren't deployed and the driver had to be pulled out of the truck. The police confirmed the steering failure point on the police report. There was no warning of the failure. Until the accident.
My ABS pump went out, causing my stability control to not function and cruise control to not function. Cruise control would randomly deactivate, causing a momentary loss of control and ABS function. Dash light illuminated with codes relating to ABS pump and traction control. ABS pump was replaced (part no. 68195569AB) and problem was fixed, but FCA will not reimburse me since I did the work myself.
Center (drag) link as a part of the steering linkage assembly snapped after 40,000 miles. I was driving < 5 miles an hour attempting to park my vehicle when I heard a large snap sound, which, upon further investigation, was the center link that snapped in half. The vehicle had to be towed to the dealership for repairs. Had the vehicle been in a more dense area or if I were driving on the highway and not attempting to park, a sudden loss of steering capability could have been fatal. The dealer has acknowledged the...
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center link was broken after completing their diagnostic. I'm not sure if the vehicle part was returned to the manufacturer for inspection and there was no insurance claim for an adjuster to review. I do know from open source information that Ram has had issues (recalls I believe as well) with the steering rod or otherwise steering linkage assembly in the past. There were no lights or indicators suggesting an imminent failure in the steering system.
Driving down freeway lost all momentum had to coast to the shoulder almost causing several accidents and getting hit by a semi in the process. The truck had no gears whatsoever and gave me on warning something was as it risk for failing. Was told the entire transmission had failed. This was the second transmission ram had put in. The problem is becoming wide spread across the internet as multiple owners are now reporting with no known fix currently. Please note that the file below is the first repair which did nothing but almost cause another accident when it happened again
The steering shaft completely failed while driving. Thankfully the driver was leaving a customer and pulling out of a drive which he was able to drive into a ditch to keep from being hit or hitting others. The problem was fixed by Pliler International in Longview, TX. It has not been inspected by anyone other than mechanic shop. No warnings at the time of incident.
The high pressure booster hose interior liner came apart and jammed into the brake booster pressure port. This caused loss of power steering and loss of power brakes. This is an ambulance, we have multiple of this same year and model. It was in motion on a city street and resulted in a near miss. Through an internet search and calling the dodge dealership and speaking to the mechanic, this is a common issue across multiple model years. Https://www.Dieseltruckresource.Com/forums/4th-gen-ram-non-drivetrain-2010-up-202/steering-locks-up-brake-application-315220/
Tl* the contact owns a 2014 ram 5500. The contact stated that while operating the vehicle, the braking system and power steering suddenly malfunctioned. The vehicle was examined by an independent mechanic who diagnosed that the alternator and the transmission fly wheel were faulty. The alternator and fly wheel were replaced however, the failure eventually recurred. No further information was available. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 210,000.
Right front steering tire experienced unusual wear on the outside cord only. Left side ok. Had the alignment checked by dodge up to spec. Had my mechanic on a $50,000 rack check the alignment at my expense. Right front ok left front .7Degrees out. Only adjustment is to replace the non adjustable ball joints with offset adjustable ball joints as well as the tires. Fca response was you know we only have a 12000 mile 12 month warranty on the alignment. Truck is almost two years old with 12900 miles. First the dodge...
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dealership was unable to do the alignment and the tech was upfront on not being comfortable working on this large truck. So I am left to manage this critical safety issue on my own. Fca rep admitted most dodge dealerships are unable to repair the 5500 so they have to outsource the job. The outside of the tire has literally worn off the tread pattern. I believe this presents a potential blowout hazard and am quite concerned. Accordingly I have not driven the vehicle even though it is my only welding rig I have for my side business. This is a safety concern as well as a substantial loss of revenue for me. I have spoken with the dealership that I purchased the vehicle from in columbiana ohio. The commercial manager admitted that this is not an uncommon problem and requires replacing the ball joints. I am awaiting a response from fca in regards fixing the problem. I have made arrangements on my own to have the vehicle repaired and the tires replaced. In view of the fact that my purchasing dealership acknowledges this as a problem, yet chrysler makes no effort to fix it is quite disconcerting. A blowout on a vehicle rated to tow 30,000 lbs would be disastrous. Thank you for your time.
Tl* the contact owns a 2014 ram 5500. The contact stated that while driving at 5 mph, the tie rod end fractured without warning. Lithia chrysler jeep dodge ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) was contacted and informed of the failure. The contact was informed that the part to repair the vehicle was on back order. The vehicle was not repaired. The failure mileage was approximately 109,000. The vin was not available.
Tl* the contact owns a 2017 ram 5500. While driving approximately 50 mph, the vehicle shifted out of gear and went into neutral. Without warning. The failure recurred several times. The vehicle was taken to southfork chrysler dodge jeep ram (844-350-9615, located at 17725 s freeway, manvel, tx 77578) where it was diagnosed that the shifter cable needed to be replaced. The contact also stated that the fuse in the fuel pump overheated without warning. The failure caused the fuel pump to seize and the vehicle to shut...
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off. The vehicle was taken to the same dealer and the contact was informed that the failure was not covered by the warranty. The contact also stated that the idler pulley belt fractured, which caused the steering to lose power and the air conditioning to lose its cooling capability. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failures were not repaired. The failure mileage was approximately 37,000.
Steering drag link broken off on passenger (long arm) side of adjustment sleeve. No impact damage. Part appears to have been improperly manufactured. Only approx 1/3 to 1/2 of the rod was fused together (see picture). Vehicle was backing up and turning in a parking lot, slightly downhill with service brakes lightly applied. Vehicle is heavily loaded (electrical bucket truck)
Tl* the contact owns a 2016 ram 5500. While driving, the steering was not aligned and the frame was leaning towards the passenger side of the vehicle. The vehicle was taken to a local independent mechanic (les schwab tire center located at 903 s burlington blvd burlington, washington 360-757 0038) where it was diagnosed that the axle was out of specification. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 4,500.
Truck starts swaying from side to side at highway speeds (62-72mph) steering is non-responsive when trying to correct the sway and then steering will catch immediately and the swaying gets worse. Have to slow to 40 mph to regain cntrol of the vehicle. Very dangerous when others around you are driving 65-76 mph. Happens when vehicle is in motion on the highway between 60-75 mph. This vehicle had 2 miles on it when purchased. All tires had the recommended air pressure in them. Problem is intermittant. This has happened multiple times.
Tl* the contact owns a 2014 dodge ram 5500. The contact received notification of nhtsa campaign numbers: 13v527000 (steering) and 14v635000 (engine and engine cooling, fuel system, diesel); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The vin was unavailable. The contact had not experienced a failure. Updated 09/10/15*lj updated 10/14/2017*cn
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data