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Electrical system

Ram 5500 Electrical problems by year

17 complaints filed with NHTSA about the Ram 5500's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Electrical complaints by model year

YearElectrical complaintsCrashesInjuriesRecalls
20260003
20250002
20230001
20222012
20212003
20183001
20171001
20162001
20154001
20143001
20130001
20120001
20110001
20100001
20090001
20080001

Electrical recalls

Latest 5500 electrical complaints

2018 Ram 5500Electrical systemAcceleration & cruise controlBrakes

Stellantis (FCA) has a recall for exactly this problem, Ram recall C4B, NHTSA campaign 24V-896. It covers certain 2017-2018 Ram 2500 and 3500 pickups, 3500 cab chassis, and 4500 and 5500 cab chassis trucks. It addresses failures in the hydraulic control unit (HCU) that affect ABS, electronic stability control and traction control. Parts shortages are widespread. Many 2017 owners have reported to NHTSA that they got the recall notice but the repair part wasn't available yet, and the manufacturer confirmed it was...

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backordered. the truck cant be used due to the speedometer not working and the trailer breaks not working. the dealer confirmed that the abs module has failed and i cant use my truck and its been backordered for several years. this is completely unacceptable.

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11775834
2021 Ram 5500Electrical systemFire

The contact owns a 2021 Ram 5500. The contact stated that while driving at an unspecified speed, there was smoke coming from the engine compartment. The contact pulled over, and the vehicle became engulfed in flames. The contact was the only occupant inside the vehicle and was able to exit the vehicle safely. The color of the smoke was white and blue. The fire originated at the front of the vehicle. The vehicle was towing a trailer with other vehicles onboard. Several of the vehicles were damaged by the fire. The...

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fire was extinguished by the local Fire Department. A fire report was not filed; however, a Police report was filed. The vehicle was consumed by the fire. No injury was sustained. The contact associated the failure with NHTSA Campaign Number: 23V060000 (Electrical System). However, a month after the fire had consumed the vehicle, the recall was initiated. The manufacturer stated the recall repair could not cover the failure. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,000.

Filed Incident Electrical systemNHTSA 11757945
2021 Ram 5500Electrical systemFire

The contact owned a 2021 Ram 5500. The contact stated that the vehicle is a flatbed tow truck, and while one of his drivers was driving at 48 MPH, the tow truck driver noticed that white/gray smoke was emitting from under the hood. It was unknown if the smoke entered the vehicle. The tow truck was towing a vehicle on a flatbed. The contact stated that the driver noticed multiple lights were illuminated, and the RPM was at zero. The driver stated that an abnormal knocking sound could be heard coming from under the...

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front of the tow truck. The driver pulled to the side of the road and immediately exited the vehicle. The tow truck driver used a fire extinguisher to extinguish the fire. None of the air bags deployed. The driver did not sustain any injuries. The contact stated that the damage by the fire was isolated to one side of the engine, by the heater of the relay intake on the driver side. The wires that were connected to the relay were damaged. The fire department was called. The police were called and arrived after the fire was extinguished. It was unknown if a police report was filed. The vehicle was towed to the business location. The contact owns a vehicle electrical shop and determined that the fire was electrical. There was no damage to the vehicle that was towed. The vehicle was not taken to the dealer or an independent mechanic. The insurance company was not notified. The manufacturer was not notified of the failure. The failure mileage was 189,040.

Filed Incident Electrical systemNHTSA 11710690
2014 Ram 5500Electrical systemEngine & cooling

The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and...

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hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. The manufacture needs to recall these known to fail turbo actuators or at a minimum extend the warranty from 10 to 15 years.

Filed Incident Electrical system · EngineNHTSA 11650605
2017 Ram 5500Electrical systemEngine & cooling

The contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Filed Incident Electrical system · EngineNHTSA 11606760
2018 Ram 5500Electrical systemAcceleration & cruise control

The ABS/HCU module has experienced a premature failure which is a huge safety risk as it controls my vehicles' Anti-lock Braking System, Traction Control & Cruise Control systems. Since experiencing this failure, my vehicle has had numerous safety incidents where Braking would lockup, traction with the roadway is lost etc. Please initiate a recall for this issue for these generation of trucks so this safety issue can be addressed.

Filed Incident Electrical system · Vehicle speed controlNHTSA 11570074
2022 Ram 5500Electrical system

Received notice 8 months ago that the electrical relay that is used for grid heater when starting the vehicle may catch fire causing the entire vehicle to burn to the ground. I contacted RAM immediately and they stated there is no fix available. 8 months later I contacted RAM again and they stated that a fix was in the works but not available to me. I later contacted a dealer to buy a new truck and found they had a stop sell on RAM trucks and the fix was made available to them so the trucks can be sold. RAM...

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should be taking care of trucks already sold and are on the road first not trucks waiting to the sold on the lot. Those are the vehicles that risk public safety. There is no risk with unsold truck sitting idle in dealer parking lots other than profits. RAM is colluding with their dealerships to sell truck at the risk of public safety. NHTSA is warned by this complaint that they will be found lax in enforcement if they do not require RAM to correct sold truck first. I have contacted by Senator and notified him of the concern with NHTSA. I currently have to park my truck on the street as required by RAM in their recall notice and my insurance premiums increased as a result.

Filed Incident Electrical systemNHTSA 11518432
2018 Ram 5500Electrical systemDriver assistance

Radio uconnect 8.4 Screen delaminating causing radio to ghost touch the screen and make sos calls by itself. Turns radio on and off and functions all on its own very distracting. Also happened on my other 2018 ram 3500

Filed Incident Electrical system · Unknown or other · Back over preventionNHTSA 11490056
2015 Ram 5500Electrical systemEngine & cooling

The dpf filter is saying that its clogged and it won't regin. Codes: p0234, p24a2,p0420,p0087,p2228,p1193,p243f,p0102,p203f,p2280

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11384489
2015 Ram 5500Transmission & drivetrainElectrical systemBrakes

Truck was on highway going 70 mph. Driver said it started shaking very hard and then heard a very loud bang. Was able to keep it under control and bring it to a stop. There were parts of the transfer case all over the road. Drive shaft was bent at a 45 degree angle. Wiring was wrapped around yoke, underneath of cab is damaged, brake system damaged, def system damaged, along with other problems that cant be seen.

Filed Incident Power train · Electrical system · Service brakesNHTSA 11286892
2016 Ram 5500Transmission & drivetrainElectrical system

Was driving 65 mph in cruise control, on the highway, in motion when I felt a vibration for maybe 10 seconds, dash lights came on within a couple seconds of vibration starting, pulled over to the side of the highway, truck would not go into park. Someone had to bring a truck and trailer to come pick up myself and the truck and a wrecker to load truck on trailer. When truck was loaded, you could see that the transfer case looked like it had exploded. The wiring harness had been pulled out. I checked for any issues...

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of this type with similar year and make trucks and found that some 2016 dodge 5500's have a recall for replacement of the transfer case because this can happen. When I called I was told that my vin is not included in this recall. I think someone should investigate this issue. It seems very odd that same year make and model has this issues but it is only those made between certain dates. How can they be certain? I am now left paying a monthly note on a $45,000 truck that is completely useless. This truck is regularly maintenanced and only has 72,000 miles on it.

Filed Incident Power train · Electrical systemNHTSA 11269161
2016 Ram 5500Electrical system

All funtions of steering column failed. Found unpowered wire to 6steering column module. Traced wire to fusebox and found several corroded wires along with rubber coating falling off. Replaced bad wire ends and am now looking for a perminent fix.

Filed Incident Electrical systemNHTSA 11266093
2014 Ram 5500Electrical systemEngine & coolingFire

May 30, 2017 my 2014 ram 5500 diesel dump truck had a fire under the hood. There was extensive damage/melting from the fire. I purchased the vehicle new in april of 2015 and it was 'just out of warranty" at just over 37,000 miles on it. The source of the damage was determined to be the denso international alternator. Fca sent a field inspector to the service center where the truck was towed, and my vehicle insurance company also sent an inspector there. My insurance company will cover most of the damages but not...

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the alternator nor the labor for the alternator as fca knew or should have known that that part was defective as ram has recalled hundreds of thousands of alternators due to safety fire hazard but then continue to use the same manufacturer's defective products in their vehicles. Fca sent a letter refusing to give good will authorization, as was promised by the chrysler dealer I purchased it from, to cover the damage and repairs "because it's out of alternator warranty" - they knew that before they towed it to the service center. The federal magnuson-moss warranty act states that consumers have an implied warranty beyond the limited warranty from manufacturers. Consumers purchase new vehicles in good faith that they are not going to start on fire due to defective parts. The fact that the same part, the alternator, has had about 900,000 recalls in the last several years shows me that they knew or should have known that continuing to use the denso international alternators is a fire safety hazard and my truck should be part of a recall since it started on fire originating from the alternator. Consumers deserve better! The vehicle has a smell but no sensors came on, the power steering started to act up while driving, I pulled in my driveway and the vehicle was on fire. Put out the fire and pulled the alternator to get the part number to give to auto place.

Filed Incident Electrical system · Unknown or other · EngineNHTSA 10995221

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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