- The problem
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- The risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- The fix
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical system
2016 Ram 5500 Electrical problems
Owners have filed 2 complaints about the 2016 Ram 5500's electrical system with NHTSA - 12% of all its complaints, most recently on October 17, 2019. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Electrical recalls for the 2016 Ram 5500
Electrical complaints
Was driving 65 mph in cruise control, on the highway, in motion when I felt a vibration for maybe 10 seconds, dash lights came on within a couple seconds of vibration starting, pulled over to the side of the highway, truck would not go into park. Someone had to bring a truck and trailer to come pick up myself and the truck and a wrecker to load truck on trailer. When truck was loaded, you could see that the transfer case looked like it had exploded. The wiring harness had been pulled out. I checked for any issues...
Read the full complaint
of this type with similar year and make trucks and found that some 2016 dodge 5500's have a recall for replacement of the transfer case because this can happen. When I called I was told that my vin is not included in this recall. I think someone should investigate this issue. It seems very odd that same year make and model has this issues but it is only those made between certain dates. How can they be certain? I am now left paying a monthly note on a $45,000 truck that is completely useless. This truck is regularly maintenanced and only has 72,000 miles on it.
All funtions of steering column failed. Found unpowered wire to 6steering column module. Traced wire to fusebox and found several corroded wires along with rubber coating falling off. Replaced bad wire ends and am now looking for a perminent fix.
Ram 5500 electrical complaints by year
5500 electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data