Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and...
Suspension
Ram 5500 Suspension problems by year
11 complaints filed with NHTSA about the Ram 5500's suspension. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
Suspension complaints by model year
Suspension recalls
LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM, sold for use with 2019-2020 RAM 4500 and 5500 vehicles. In the affected suspension systems...
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram 4500, and 5500 pickup trucks manufactured January 30, 2015, to February 6, 2015. The affected vehicles may have inadequate penetration of the front upper control arm loop to spacer weld, reducing...
Latest 5500 suspension complaints
Ref NHTSA 24v-896, Recall C4B The problem started back in 2021 when the anti-lock brake Hydraulic Control Unit failed. It was replaces and then it failed again in Dec 2024 while on vacation. When returning home in Jan 2025, the truck was brought to the dealer for repair. It was found to have failed again and told that a repair parts were not available, nor was it known when the redesigned part would be available. Shortly after that I received a letter stating that my truck was included and confirmed to be part of...
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this recall. I have been severely impacted (restricted use of) due to safety concerns when driving this truck. I've not been able to get any assistance from Ram dealership or Ram customer service. What can be done to resolve this issue with RAM? Thanks for you assistance! [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Took the truck to the ram dealership to get the recall for the rear wheel studs replaced they did the job a few days later the wheel almost came off on the freeway. The mechanic didn't tighten the lug nuts we caught it just in time before something bad happened. That was 12/11/2023. We took it back to the dealership and they supposedly fixed it.exactly a month later and only 1500 miles on the freeway the wheels came off on the same side the studs were replaced. Tires flew off at 65mph and it hit 2 semi trucks luckily no small cars. Or it would have been tragic
The wheel studs broke going down the Interstate causing the wheels to come off into oncoming traffic. This caused damage to the wheel studs, lug nuts, brake calipers,brakes, rotors, rims and tires.
The contact's company owned a 2014 Ram 5500. The contact stated while driving at 60-65 MPH, he heard an abnormal loud sound coming from the rear of the vehicle. The contact stated the rear wheels detached and flew off, causing the contact to lose control of the vehicle. The stated the vehicle drove off the road, hit a ditch, rolled over three times, and landed on the passenger side. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained bruised ribs, back, and shoulder. The...
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contact was transported to the hospital with the assistance of emergency units. A police report was filed. The vehicle was towed to the contact's company office, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 178,000.
Tl* the contact owns 2017 ram 5500 equipped with continental tires, tire line: hdr, tire size: 225/70r/19.5, Dot number was a39yla4v0217. The contact stated both front tires were rotated and replaced 6 times within 48,000 miles. The contact stated the outside edge of the tire were worn-out. The contact stated front suspension repairs were needed but had not been performed. The vehicle was taken to landers mclarty dodge chrysler jeep ram located at (6533 university dr nw, huntsville, al 35806) and were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of failure and a complaint was filed. The failure mileage was 8,000.
The frame has cracked! This isn't the first I've heard about these frames cracking either. There's a lot of complaints online about the dodge 5500 cracked frames
Tl* the contact owns a 2016 ram 5500. The contact stated that the front driver's side wheel bearing fractured and detached from the vehicle. The failure occurred without warning. The vehicle was towed to texan dodge chrysler jeep ram (18555 eastex fwy, humble, tx) where the failure was confirmed. The vehicle was repaired. The manufacturer was notified. The failure mileage was 46,610.
Tl* the contact owns a 2016 ram 5500. While driving, the steering was not aligned and the frame was leaning towards the passenger side of the vehicle. The vehicle was taken to a local independent mechanic (les schwab tire center located at 903 s burlington blvd burlington, washington 360-757 0038) where it was diagnosed that the axle was out of specification. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 4,500.
Front tires uneven wear, tire cupping. Vibration and noisy!
Pullstar pump hoist & utility body > total weight 17,000lbs both rearmost shackle bolts found over one half the way out of place with threaded ends with nut missing. Near disaster.
Truck starts swaying from side to side at highway speeds (62-72mph) steering is non-responsive when trying to correct the sway and then steering will catch immediately and the swaying gets worse. Have to slow to 40 mph to regain cntrol of the vehicle. Very dangerous when others around you are driving 65-76 mph. Happens when vehicle is in motion on the highway between 60-75 mph. This vehicle had 2 miles on it when purchased. All tires had the recommended air pressure in them. Problem is intermittant. This has happened multiple times.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data