- The problem
- Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
- The risk
- The leaking water pump can increase the risk of an engine compartment fire.
- The fix
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Engine & cooling
2017 Ram 5500 Engine problems
Owners have filed 2 complaints about the 2017 Ram 5500's engine & cooling with NHTSA - 10% of all its complaints, most recently on August 6, 2024. They describe 0 crashes, 1 fire and 0 injuries. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Engine recalls for the 2017 Ram 5500
Engine complaints
The contact owns a 2017 Ram 5500. The contact stated that on several occasions while turned on the vehicle shut off and would not restart. The contact stated that the fuel fuse was replaced at the residence by an independent mechanic but the failure reoccurred. The vehicle was taken to a dealer where it was diagnosed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
Tl* the contact owns a 2017 ram 5500. While the contact's husband was driving 50-55 mph, smoke emerged from under the hood and the engine caught fire. The driver extinguished the fire. The service engine and oil warning indicators were illuminated. A police report was filed and there were no injuries. The vehicle was towed to an independent lot and then towed to mac haik chrysler dodge jeep ram flowood (4000 lakeland dr, flowood, ms 39232, (855) 223-8958) where it was diagnosed that the engine needed to be...
Read the full complaint
replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 35490335. The manufacturer did not assist. The warranty and insurance companies stated that the contact would be responsible for the repair costs. The failure mileage was unknown.
Ram 5500 engine complaints by year
5500 engine problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data