2021 Ram Promaster Steering problems

requires replacement. The presence of metal debris in a critical steering system indicates a pre-existing mechanical defect that could not reasonably develop within 27 days of normal use. No warning lights or messages appeared prior to the failure. At the time of sale, the vehicle was also subject to unresolved safety recall(s). The selling dealer refuses to rescind the sale or provide a refund.

shavings, requiring complete replacement of the power steering system. The selling dealer has refused to accept rescission of the sale and has also refused to cover the necessary repair costs. The vehicle was unlawfully sold to me while it was subject to an unresolved safety recall, demonstrating a serious disregard for my safety and the safety of others.

warning lights or indicators from the computer/OBD. Physical symptoms and signs included uncontrollable vehicle shaking/vibration, and difficulty maintaining control at high speeds. Other symptoms/signs may include the frequent need for realignment, and unique tire tread wear patterns. Symptoms appeared around 58,000 original miles. With a fleet of these vans, this problem has been noted more than once.

The safety issue here, is that if a driver is not as experienced and takes their eyes off the road even for an instance that any normal reaction to the steering wheel could be deadly. I am older, in my 50's with a a lot of experience driving and even I am nervous about this, to the point that if I sneezed I would worry about a slight movement pushing me off the road or into oncoming traffic. My question is, is there oversight on standards for a minimum amount of steering per how it affects the vehicle? I have talked with other owners of same vehicle, but they have the longer wheelbase, they have no issues, so it leads me to wonder if Ram uses the same steering on all vans, which would explain the problem, as there needs to be different steering for a very short wheelbase like mine vs a longer wheelbase vehicle. It is so bad that I will not let any of my 3 daughters drive this van. Also, when I first purchased this van new, I did reach out to Ram about this and never heard any reply, this is unacceptable. My plan going forward is to sell this van, as I recently drove a standard length Ford Transit and it drove so much safer than mine!! My hope in this email, is that the Board investigates this for safety issues, I certainly hope that no lives have been lost, and if my email can save anyone somewhere then that is a mission accomplished; And if anyone at Ram know about this and didn't do anything then they are liable.