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Steering

2014 Ram Promaster Steering problems

Owners have filed 2 complaints about the 2014 Ram Promaster's steering with NHTSA - 3% of all its complaints, most recently on December 12, 2019. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Complaints
2
Recalls
0
Crashes
0
Fires
0
Injuries
0
Deaths
0

Steering complaints

Steering

My 2014 ram promaster travato with 38923 miles was leaking power steering fluid from 2 hoses that go from power steering unit to an oil cooler in front of the radiator. This seemed like an unusually short period of time/miles to experience this sort of failure and possibly a dangerous situation, involving of a loss of power steering, situation. This was caught by seeing power steering fluid on pavement when backing vehicle. Repair cost was $854.39 On 12/12/2019.

Filed Incident SteeringNHTSA 11288734
Steering

Vehicle was brought to dealership for a minor power steering fluid leak, dealer claimed defective hose connector and replaced. Dealer neglected to install v reservoir cap back on to the vehicle , over short period of time water runoff from the rain entered the reservoir and contaminated and the power steering system failed vehicle was brought back into the dealership, dealership claimed to have corrected the problem with a system flush and fill less than 1000 miles after that repair power steering failed again...

Read the full complaint

with the complete failure of turning left on able to turn left at all I was on a job about 3 miles from the house when I got into the truck to go home I was able to turn right without the power steering hut unable to turn left. Steering only would turn left about a quarter turn ,!Fortunately these were back roads and I was able to take three attempts to complete each left turn vehicle brought back to dealer for what I hoped was a warranty repair the power steering pump is leaking they quoted to replace the power steering pump however I don't trust them because they've already had two chances to repair it and have not I brought it to a third-party for repair and it has been determined the vehicle needs a power steering pump and a rack ( rack has internal damage )and pinion for a cost of $3500 I believe the damage was caused by the dealership by reinstalling the filler cap and allowing water into the steering system. The service manager at the dealer told me water damage the components in that fashion and I asked him why don't we just use water then instead of power steering fluid vehicle only has 72,000 miles on it , even know all this has occurred in less than 1000 miles it's been an ongoing problem since august 2018 until today may 2019 I quit driving the truck because I have trust issues with the steering

Filed Incident SteeringNHTSA 11207828

Ram Promaster steering complaints by year

Promaster steering problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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