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Vehicle safety record

2002 Subaru Legacy Problems, complaints & recalls

Owners have filed 58 complaints about the 2002 Subaru Legacy with NHTSA, most often about the engine & cooling (16) and the fuel system (15). Those complaints describe 6 crashes, 1 fire, 2 injuries and 1 death. It is covered by 5 recalls, the latest in November 2013 for the fuel pump. For comparison, the 2001 has 80 and the 2003 has 62.

NHTSA data checked

CAbout as many problems as a typical Legacy year, for its age

#147 most complained-about 2002 vehicle

Complaints
58
Recalls
5
Crashes
6
Fires
1
Injuries
2
Deaths
1

Most common 2002 Subaru Legacy problems

Share of all 58 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Subaru Legacy recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Fuel system: fuel pump

13E065000397 vehicles affected

The problem
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.

Vehicle speed control: cables

04V128000127,580 vehicles affected

The problem
On certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal is released. If this condition occurs, the throttle will not return to the idle position and will remain in an open position.
The risk
If this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in a crash.
The fix
Dealers will install a cruise control cable retaining clip to the cruise control lever tab on the throttle shaft in order to prevent the cruise control cable from coming out of its track. Owner notification began on april 12, 2004. Owners should contact subaru at 1-800-782-2783.

Suspension: rear

03V153000170,000 vehicles affected

The problem
This recall applies to certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia. Certain rear suspension subframe components were produced with poor paint quality which, after continued exposure to corrosive road salts for a period of several years, could result in rust-out of the component and possible breakage of the subframe.
The risk
If such breakage occurs while the vehicle is being operated, control of the vehicle could be affected, increasing the risk of a crash.
The fix
Dealers will clean and rust-proof the rear suspension subframe. Owner notification began july 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.

Power train: automatic transmission

02V282000172,564 vehicles affected

The problem
Certain sport utility and passenger vehicles equipped with automatic transmissions were produced with an improperly manufactured transmission parking rod. When the transmission selector lever is placed in the "p" (park) position, the transmission park mechanism, that is intended to hold your vehicle, may not engage.
The risk
The vehicle could then move/roll without prior warning, increasing the risk of a crash.
The fix
Dealers will replace the automatic transmission parking rod assembly. Owner notification january 8, 2003. An interim owner notification will be sent during november 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.

Service brakes: master cylinder

02V0790001,252 vehicles affected

The problem
On certain passenger vehicles, the brake master cylinders may not function properly in ambient temperatures below freezing 32 degrees fahrenheit and lower).
The risk
At these temperatures, the brakes may not release after being applied, even when the driver's foot is no longer on the brake pedal. This can occur withour prior warning, possibly resulting in a crash.
The fix
Dealers will replace the master cylinders. Owner notification began march 21, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.

What owners say

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58 complaints about the 2002 Subaru Legacy

Newest first, as filed with NHTSA by owners. Page 1 of 3.

Suspension

To whom it may concern. I've purchased a second hand vehicle from New Jersey I live in California. It is 2002 Subaru outback H-6 3.0 with 52,000 miles. Upon delivery I took it to orange coast Subaru for general inspection when it was brought to my attention that there's an open recall from 2004 stating excessive corrosion in the rear sub frame. It applies on vehicles in cold wet states where New Jersey is one of them. Service advisor assure me that all is fine and they marked it as resolved. Upon inspection...

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when I received the car back to my horror the sub frame is corroded to the point of disintegration. I took it back in and I've reached out to Subaru of North America where they look into it and concluded that the factory warranty is expired, 5 years 60k miles and they will not fix the recall. Base on my research there's no expiration on manufacture recall and I'm not sure why they will not take care of it . Please help me navigate this matter. Thank you kindly [[redacted]] The person at Subaru headquarters info is; [[redacted]] Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1-800-782-2783) Direct: [[redacted]] [email protected] Case number [[redacted]] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Incident Suspension · Unknown or otherNHTSA 11516418
Engine & coolingFuel system

Extreme gas smell in cold weather until car heats up when running heat/defrost. Known issue in other models that warranted a recall.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11509074
SuspensionAcceleration & cruise control

The contact owns a 2002 Subaru Legacy. The contact stated that while driving at approximately 15 MPH, there was an abnormal sound of metal fragments dropping. The vehicle was seen by an independent mechanic where it was diagnosed that the underneath of the vehicle was rusted. The contact was unaware of what parts had detached from the vehicle or needed to be replaced. In addition, the vehicle was accelerating independently. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 169,000.

Filed Incident Suspension · Vehicle speed controlNHTSA 11441338
Visibility & wipers

Un-fendered vehicles - I see way too many vehicles allowed to be the outfitted with wide tires outside of the vehicles fenders. Hey! I though tires are supposed to be covered by the vehicle's fenders so they wouldn't throw off rocks, spray or debris into the air at other vehicles on the highway. Those obnoxious bright-blue headlights. Since when do our regulators allow headlights that blind other drivers on the highways at night when switched on low-beam? These might be great for the other driver but they're...

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hell on someone's retinas at night if they have the temerity to be driving out ahead. Surely we have the technology to enforce this at the brake tag station. Rain-x - why do you allow itw global brands to put this crap on people's windshields? You can't remove it and the only way to keep it from smearing and obscuring your night-time vision is to use more of it. It's like global brands is co-opting people's private property or helping to blind them on the highways. If you use the stuff as intended to bead-up rain instead of using wipers, you're breaking state law that says you must use headlights and wiper in the rain. Speeders - what is with all these people who drive on the highways like they're on meth? Don't we have speed limits? Can't government use the money from speeding fines? Road spray - why aren't tractor trucks and trailers not required to minimize the blinding water spray they make on wet highways? There are fenders and wheel covers designed to do this.

Filed Incident Unknown or other · Visibility / wiperNHTSA 11306403
BrakesEngine & cooling

When the vehicle starts going around 55 - 60 mph, the car starts shaking vigorously. The wheel also shakes which also concerns me. Moreover, when I start to slow the car down, a rattling noise constantly shakes my car including my wheel from side to side. I think there might be an alignment problem with my vehicle since my check engine light turns on and off frequently.

Filed Incident Unknown or other · Service brakes · EngineNHTSA 11297204
Suspension

I checked under the car and the rear suspension is so rusted it is unsafe to drive . I looked on the internet and it is a common issue. With the amount of unsafe cars driving around with this issue I would say the ball was really dropped on the original recall

Filed Incident SuspensionNHTSA 11067345
Other & unknown

I have noticed an inordinate number of cars with led tail lights that the break and/or tail lights do not work. Nothing specific for make or model but it is dangerous! I would really like to see if it is being checked out.

Filed Incident Unknown or otherNHTSA 11062478
SuspensionBody, doors & structure

I own a 2002 subaru legacy in western new york, I recently was told there was an issue that was recalled back in 2004 but my car was never notified or addressed of the issue with corrosion. The recall ( nhtsa campaign number: 03v153000 ) I was driving on the high way when I hit a small bump and the back end of the subaru dropped and the tire started to shred causing me to loose control of the car , thank good the car came to a rest in the median and no crash or fatalities occurred.

Filed Incident Suspension · StructureNHTSA 10991935
Fuel system

The fuel lines leak out raw gasoline onto the hot engine any time it is cold outside. I have replaced the fuel line but it still leaks when cold. This is a very great fire hazard.

Filed Incident Fuel / propulsion systemNHTSA 10819454
Fuel system

Tl* the contact owns 2002 subaru legacy. The contact stated that while driving at various speeds, there would be an odor of fuel entering into the vehicle. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 13e065000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 180,000.

Filed Incident Fuel / propulsion systemNHTSA 10816861
Engine & coolingFuel system

A strong fuel smell began entering the car through the heating vents on the car. This has only been noticeable since the temperature dropped below 25 degrees fahrenheit. There was a also a noticeable trail of gasoline in the snow following the car. *Tr

Filed Incident Engine · Fuel / propulsion systemNHTSA 10670127
Fuel system

Any time it is cold, around 32f or lower, whether the vehicle is running or not, there is a terrible fuel smell inside the cabin. I have actually witnessed fuel evaporating out my window. I can't imagine this is a safe condition and a short internet search revealed that this is a very common problem. I don't understand why subaru doesn't have to pay to fix this glaring safety issue. *Tr

Filed Incident Fuel / propulsion systemNHTSA 10654508
AirbagsCrash

Tl* the contact owns a 2002 subaru legacy. While driving approximately 70 mph, the vehicle hydroplaned due to wet road conditions and crashed into a cable guardrail. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 99,500.

Filed Incident Air bagsNHTSA 10643315
Suspension

The rear suspension is rusty that it has rust holes through it and this is also the that holds the drive in place I have look at other subarus and they are the same way if that breaks it could cause vary bad crash. *Tr

Filed Incident SuspensionNHTSA 10631459
Electrical system

Tl* the contact owns a 2002 subaru legacy. The contact stated that after the engine was shut off, the external lights remained illuminated. The contact attempted to turn the light switch off. However, the light remained on causing the battery to die. The battery was removed from the vehicle in order for the lights to shut off. The problem recurred multiple times. The vehicle was not taken to a mechanic for a diagnosis. The vehicle was no repaired. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 400,000.

Filed Incident Electrical systemNHTSA 10630413
Fuel system

Tl* the contact owns a 2002 subaru legacy. The contact stated there was a strong gasoline odor coming from inside and outside of the vehicle. The contact also stated that when he turned on the heater or defroster, the fumes were extremely strong. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the problem. The vin was not available. The approximate failure mileage was 215,000.

Filed Incident Fuel / propulsion systemNHTSA 10561331
Fuel system

In very cold weather (<20-25 degrees f) there is a raw fuel smell that fills the interior cabin. This occasionally improved when the engine warms up but returns when restating the car. This is very concerning for a defect that may lead to fire. *Tr

Filed Incident Fuel / propulsion systemNHTSA 10561163
Engine & coolingFuel system

When starting the vehicle "cold" in cold outdoor temperatures (10 f or below) there is a very strong smell of raw gasoline in the passenger compartment of the vehicle. The odor is coming into the passenger compartment via the heating/cooling vents; if the heating/cooling fan is turned off the passenger compartment does not become filled with gasoline fumes. The odor is strong enough that I am concerned about the possibility of a fire. The odor is strong enough that after driving the vehicle after a cold weather...

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start my clothing smells like gasoline. This has been a recurring problem whenever the vehicle is started in cold weather. The problem occurred tonight at a temperature of 0 f. The problem has been occurring since before the date above, but I did not realize I could file a complaint until now. Continental motors, authorized subaru serviced reported on the problem after vehicle was serviced on 2012 dec 14: "199 car designed to run rich when very cold. No problem found. No fuel leak noted." I am a former vw mechanic and I know that when a vehicle runs rich there should not be gasoline fumes in the passenger compartment - subaru's explanation is illogical. *Tr

Filed Incident Engine · Fuel / propulsion systemNHTSA 10489327
Electrical systemFire

Tl* the contact owned a 2002 subaru legacy. The contact stated that while driving 25 mph, smoke emitted from the front driver side door panel and the door caught on fire. The contact maneuvered to the shoulder and notified the fire department. The fire department appeared on the scene to extinguish the fire. The vehicle was destroyed and towed to an independent repair shop. The failure was not diagnosed. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 103,000.

Filed Incident Electrical systemNHTSA 10451496
Brakes

Nhtsa ref # 302836, safety issue, brakes rotors rust to point of failure, subaru service told me they were a safety concern. Vin [[redacted]], 2002 subaru legacy l, 43,351 miles, repair parts, subaru, front brakes pn's 26296ae220 & 26300ae00c, rear brakes pn's 26700ae04c & 26696ae020 replaced on all 4 wheels. I have never had to replace brakes on any of the many vehicles I have driven over forty plus years of driving. The service rep looked to see if there was a recall which tells me they have had safety recalls....

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I originally went to the dealer to have my oil changed and while in the waiting room a sales person came out and spoke to a priest who owned a 2008 outback and the sales person ask if he wanted to trade his vehicle before it needed brake work. My experience tells me that my braking distance was compromised by many feet of stopping distance. The total cost of repair was $966.48. I have all the documents to validate statements made on this complaint. I called subaru of america, they we not interested in my complaint if it did not meet one of their two criteria which were, was the car in warranty or was there a recall, they were not interest in understanding a safety problem, they did offer me $500 for a new subaru . Reference number for subaru was ref # 1-1103069413. Brake rotor design is observing the laws of physics and over designing the rotor so the heat at full load is not so great to cause braking fade and continuous overheating of the brakes causing them to rust. Complained on 5/21/10 the brakes were making noise and were not working properly noted on service work order no response from dealer on brakes. This vehicle is in show room condition. I have had numerous safe driver courses and awards. I have been trained to look ahead in traffic and slow the vehicle with the intent never to having to stop preventing a rear end collision and conserve fuel. My contention is the brakes are designed to meet full load with no safety margin. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Service brakes, hydraulicNHTSA 10360263
Wheels & tiresCrash

2002 Subaru outback legacy, left rear tire failed causing unit 1 to spin, striking the concrete wall with the right rear before coming to rest. *Bf according to the police report, the tire blew out. (Ohio traffic crash report # 10-0414-90)*jb updated 08/06/10 *bf

Filed Incident TiresNHTSA 10345516
Engine & cooling

Car had been parked for 2 1/2 days. On cold start it made a horrible noise, check engine light came on and car died. I towed it to an auto repair shop. They said noise was internal motor noise. I authorized r&r of the oil pan and the found the #3 rod bearing spun. This vehicle has never been abused nor neglected and I have service records showing every service done on time. All oil changes were done every 3500 miles. Also.. At 92k miles my car developed a head gasket leak. Subaru has a warranty extension for 99-2002 subaru legacy headgaskets up to 8 years or 100,000 miles. Subaru declined coverage on my vehicle due to vin # being outside of vin # group they had extended. *Tr

Filed Incident Engine and engine coolingNHTSA 10330889
Brakes

Tl*the contact owns a 2002 subaru legacy outback. When the temperature is below 32 degrees, the brakes fail if the master cylinder is not warmed. The contact must allow the vehicle to warm up approximately five minutes in order for the brakes to function. The manufacturer stated that the vin was not included in nhtsa campaign id number 02v079000 (service brakes, hydraulic: foundation components: master cylinder) and advised the contact to take the vehicle to the dealer to be diagnosed. The repair shop will replace the master cylinder at the cost of $400. The failure mileage was 115,000 and current mileage is 128,000. Updated 3/5/09 *cn updated 03/10/09. *Jb

Filed Incident Service brakes, hydraulicNHTSA 10257718
Engine & cooling

Engine began leaking coolant at an accelerated level. Online research yielded a campaign for repairs that extends the warranty of the known issue. The wwp-99 campaign coverage was denied by the manufacturer. *Tr

Filed Incident Engine and engine coolingNHTSA 10238795
Fuel system

Tl*the contact owns a 2002 subaru legacy. In very cold temperature, the rubber hoses on the fuel lines above the engine become loose. As a result, fuel leaks. The contact had to exit the vehicle and tighten the hose clamps. The dealer and manufacturer stated that they were aware of the defect and that the hose clamps needed to be tightened each time. When he tightens the clamps, the repair only lasts for one month. The failure mileage was 30,000 and current mileage was 46,000.

Filed Incident Fuel system, gasolineNHTSA 10218019

Subaru Legacy: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200687761Acceleration & cruise controlC
20051849114Engine & coolingF
2004491150AirbagsC
2003621540AirbagsC
200258561Engine & coolingC
2001808122Fuel systemC
200094482Wheels & tiresC
1999973181Transmission & drivetrainD
19981165172Engine & coolingD
All Legacy years

2002 Subaru Legacy vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Subaru Legacy

Does the 2002 Subaru Legacy have any recalls?

Yes - NHTSA lists 5 recalls for the 2002 Subaru Legacy: fuel pump (November 2013); cables (March 2004); rear (April 2003); automatic transmission (October 2002) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Subaru Legacy?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (16), fuel system (15), transmission & drivetrain (8).

How many complaints has the 2002 Subaru Legacy had?

58 complaints have been filed with NHTSA, the first on September 2, 2001 and the latest on April 10, 2023. Of these, 6 describe a crash and 1 a fire, and together they report 2 injuries and 1 death.

Is the 2002 Subaru Legacy a reliable vehicle?

Its Safety Index is 57 out of 100 (grade C: about as many problems as a typical Subaru Legacy year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Subaru Legacy years have the most complaints?
What should I do if my 2002 Subaru Legacy has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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