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Vehicle safety record

2011 Subaru Legacy Problems, complaints & recalls

Owners have filed 167 complaints about the 2011 Subaru Legacy with NHTSA, most often about the transmission & drivetrain (47) and the engine & cooling (28). Those complaints describe 7 crashes, 2 fires and 3 injuries. It is covered by 16 recalls, the latest in January 2020 for the inflator module. For comparison, the 2010 has 151 and the 2012 has 90.

NHTSA data checked

DMore problems than a typical Legacy year, for its age

#67 most complained-about 2011 vehicle

Complaints
167
Recalls
16
Crashes
7
Fires
2
Injuries
3
Deaths
0

Most common 2011 Subaru Legacy problems

Share of all 167 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2011 Subaru Legacy recalls 16

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: inflator module

20V003000111,562 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.

Air bags: inflator module

20V002000127,547 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.

Air bags: inflator module

20V001000258,813 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.

Electrical system: switch

19V297000511 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
The fix
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.

Air bags: inflator module

19V009000452,630 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The fix
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.

Air bags: inflator module

19V008000330,120 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The fix
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.

Air bags: inflator module

19V00700043,394 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The fix
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.

Parking brake

18V62600027,175 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
The risk
A vehicle rollaway can increase the risk of a crash.
The fix
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.

Air bags: inflator module

18V01200064,179 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The fix
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.

Air bags: inflator module

17V01400053,480 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.

Visibility: motor

16V694000592,647 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
The risk
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
The fix
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.

Air bags: inflator module

16V358000302,127 vehicles affected

The problem
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.

Electrical system

13V06100047,419 vehicles affected

The problem
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The risk
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
The fix
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

Exterior lighting

12V602000633,842 vehicles affected

The problem
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
The risk
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
The fix
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

Visibility: sun / moon roof assembly

11V46700069,590 vehicles affected

The problem
Subaru is recalling certain model year 2011 outback and legacy vehicles manufactured from august 3, 2010, through july 1, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
The risk
The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
The fix
Subaru will notify owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall is expected to begin during october 2011. Owners may contact subaru at 1-800-782-2783.

Power train: manual transmission

10V326000809 vehicles affected

The problem
Subaru is recalling certain model year 2010 and 2011 outback and legacy passenger vehicles manufactured from april 28 through june 23, 2010. Due to a programming error, a lubrication hole within the 6-speed manual transmission was omitted.
The risk
If the transmission gears are not properly lubricated, a groaning sound may begin to develop alerting the driver of a problem. If the sound is ignored and no action is taken, the gears will eventually break and this condition will lead to vehicle power loss, possibly resulting in a crash.
The fix
Subaru will notify owners and dealers will repair the vehicles by drilling an oil lubrication hole and, if necessary, replace the internal parts with new ones free of charge. The safety recall began on july 28, 2010. Owners may contact subaru at 1-800-782-2783.

What owners say

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167 complaints about the 2011 Subaru Legacy

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Suspension

The subframe rotted through broke as I was driving on Thruway. My mechanic confirmed it needs to be replaced and is very common in heavy winter states.

Filed Incident Suspension · Unknown or otherNHTSA 11748911
Other & unknown

Description of the Safety Defect: The front subframe on my 2011 Subaru Legacy exhibits advanced structural corrosion with measurable material loss, concentrated primarily on the driver-side subframe. The corrosion affects a primary load-bearing structural member responsible for supporting suspension mounting points and maintaining chassis integrity. The deterioration is asymmetric, with the driver side showing severe degradation while the passenger side remains comparatively intact. This non-uniform corrosion...

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pattern is not consistent with normal environmental exposure, age-related wear, or routine vehicle operation, and indicates a localized failure of corrosion protection or material integrity. The extent of corrosion compromises the subframe's ability to safely support suspension loads and maintain alignment geometry. This presents a progressive structural safety risk, as continued operation may lead to sudden loss of suspension mounting integrity, steering instability, or loss of vehicle control without prior warning. Safety Risk Description: The front subframe is a critical safety component designed to: Support engine and transmission loads Secure lower control arms and suspension geometry Maintain steering stability and predictable handling Absorb and distribute crash forces Structural degradation of this component increases the risk of: Suspension separation or displacement under normal driving loads Alignment instability during braking or cornering Reduced crash energy management capability Failure of this component could result in loss of directional control, increasing the risk of a crash. Subaru of America has acknowledged prior subframe corrosion issues on other Subaru models through recalls, service campaigns, or goodwill repairs. However, Subaru has declined assistance for this vehicle based solely on time and mileage, without addressing whether the observed structural deterioration constitutes a safety defect.

Filed Incident Unknown or otherNHTSA 11706641
Transmission & drivetrainEngine & cooling

An issue has surfaced with my car that it turns off while driving. Obviously this is a serious safety hazard and likely to result in an accident. Now that it has happened, it is continuing and frequently happening. I reached out to Subaru as I saw there was a recall for my car's make and model that is causing the same issue. The issue is listed as NHTSA CAMPAIGN ID: 19V297000, described as "The engine turning off unexpectedly can increase the risk of a crash. " and affecting many Subarus, including the 2011 legacy....

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I believe my car is impacted given the behavior it is exhibiting. When I reached out to Subaru, they dismissed it saying it did not apply to my car and they were not willing to investigate. I believe this poses a grave risk to many people given that it will cause an accident and the severity of the defect.

Filed Incident Power train · Unknown or other · EngineNHTSA 11695074
Transmission & drivetrainElectrical system

The week after purchase: The car shuts off when braking and needs to be put into park to be started again. Also the check engine light came on and I wonder if it has electrical issues.

Filed Incident Power train · Electrical systemNHTSA 11694423
SuspensionBody, doors & structure

While turning the wheel to back out of a parking spot, we heard a loud clunking sound. From that point on, while braking there were loud clunking sounds and the car pulled to the right. We brought it to our mechanic and was informed the front sub frame/ engine cradle, was completey rusted out due to corrosion from the inside. There was a mounting bolt protruding through a hole in the subframe and the suspension components were loose and damaged. They provided a photo showing the large hole and mounting bolt protruding. We were told it was unsafe to drive. We have to replace the sub frame, control arms and sway bar links. The sub frame supports these components, the engine and other parts!

Filed Incident Suspension · StructureNHTSA 11674244
Body, doors & structure

The contact owns a 2011 Subaru Legacy. The contact stated that while driving 35 MPH and driving over a speed bump, there was an abnormal sound coming from underneath the vehicle. The vehicle was driven to an independent mechanic and the contact was informed that the subframe was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,000. The VIN was not available.

Filed Incident StructureNHTSA 11618103
Other & unknown

This car stalls out and just stops when you are driving due to a failing torque converter which subaru knew about and did not do a recall on. They did a service bulletin with an extended warranty but when I brought my car while it still was under the extended warranty period to the dealer no one advised me of this so now it is out of the extended warranty period and they will not help me. My son almost got killed when this happened this needs to addressed by subaru because we cannot drive this car as it is unsafe.

Filed Incident Unknown or otherNHTSA 11564023
Brakes

Brakes failed due to a rusty brake line. Rear passenger side where theres a 4 way block 2 lines in 2 lines out. All 4 lines are rusted where they connect, one of the lines broke to cause a significant leak. This caused me to have very little brakes as the vehicle ran out of brake fluid. I can see brake fluid on the ground and diagnosed the issue myself. It seems as it is a common issue. The brake light did come on when the brake fluid was low enough, but at that point there was little to no brakes anyway because the leak was so consistent .

Filed Incident Service brakesNHTSA 11547322
Suspension

This 2011 Subaru Legacy would pull severely to the right when braking, nearly jerking the steering wheel out of the drivers hand. The car was taken to a private auto repair shop where it was found the motor cradle (part #50527AJ00B) was completed rusted out so the A-arm to the wheel was unstable. In trying to locate a new part, online and from local dealers, it was found the part was on backorder. We were number 142 in line to receive the part. There is obviously a severe and dangerous problem with this issue as...

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a car would veer into the other lane or offroad when braking. Subaru corporate office was contacted and I was told I would have to take the vehicle to the Subaru dealer. This would require a tow so I decided to have the private auto repair shop fix it as it was also undriveable. This complaint is to bring attention to this as a safety issue. My grandchildren were transported in this vehicle and were at risk of serious injury or death because of this problem. I feel Subaru should notify other owners of this problem on this make and model to avoid risk of serious injury or death. I have a video of the car and tire that shows what was happening before I took it to the auto repair shop. I was unable to upload the video file but would like to get it sent for your review. I can be emailed at [email protected]. My phone number is (309) 696-8849. Daniel Brune

Filed Incident SuspensionNHTSA 11537308
SteeringSuspension

Front sub-frame rusted through. Local mechanic said unsafe to drive. Insurance will not cover claim because this is "prior issue" not accident related. Subaru dealership confirmed safety risk and will repair for >$3000.

Filed Incident Steering · Suspension · Unknown or otherNHTSA 11515967
Suspension

While braking at lower speed the driver's side lower control arm broke out causing the car to pull very hard to the left. Both lower control arms and the subframe had to be replaced.

Filed Incident SuspensionNHTSA 11505073
Brakes

To Whom It May Concern: I am an owner of the Subaru 2011 Legacy AWD, VIN # [[redacted]], [[redacted]] at [[redacted]], Parker, Colorado, reaching out to you about a well-known and recognized toque converter issue described in the 2011 Subaru Legacy F4-2.5 L SOHC, Vehicle - Technical Service Bulletin applicability :2010-2012 MY Legacy Models equipped with CVT Transmission. I purchased my car after its previous owner with a salvage title due to an accident, however it turns out it has a torque converter issue...

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which makes a car die every time I use a break when coming to a stop, described in the above Subaru Technical Service Bulletin. The Subaru of North America has a customer satisfaction program which allows me and similarly situated Subaru Legacy 2010-2012 owners to have this issue without Subaru qualifying it as a safety recall issue. Should this been qualified as a safety recall, my salvage title would be eligible for a free repair from the Subaru of North America, however since this is a frequently reported issue Subaru manufacturer is responsible for creating in the 2010-2012 Subaru Legacy F4-2.5 L vehicles, it allowed the Subaru of North America to use it as a basis for their refusal to repair my vehicle for free provided that the torque converter issue is their responsibility. I'd appreciate you reaching out to me with a possible options which may exist for me as an owner of the vehicle. [[redacted]] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Incident Service brakesNHTSA 11503657
Lights

The contact owns a 2011 Subaru Legacy. The contact stated that while starting the vehicle, the headlights failed to illuminate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Filed Incident Exterior lightingNHTSA 11501043
Suspension

The front subframe failed due to corrosion from the inside according to the service department. The vehicle is unsafe to drive with this condition. It only has 38,180 miles on it. It has not been driven in a reckless fashion. I have never heard of this failure in a low mileage auto.

Filed Incident SuspensionNHTSA 11486094
Transmission & drivetrain

Sometimes as I'm coming to a stop, such as at a red light or a stop sign, just before I stop, the car lurches and then stalls. This is an automatic transmission car, but the best way I can think of to describe what is happening is it is acting as if it is a manual transmission, and when you come to a stop and don't press in the clutch. If this happens at an inopportune time, it could cause an accident. Possibly you're slowing down as you turn through an intersection and it lurches and stalls. You would then be stopped in the middle of the intersection. There are no warning lamps or messages before this happens.

Filed Incident Power trainNHTSA 11480812
Suspension

The vehicle was diagnosed at a Subaru Dealership as having a rusted sub-frame with mounting bolt holes loose and suspension components moving freely. The vehicle is deemed unsafe to drive. (On April 8, 2022, my car suddenly made a loud clunking noise and drove very rocky). The car had not given any previous warning signals of this problem.

Filed Incident Suspension · Unknown or otherNHTSA 11466155
Transmission & drivetrain

It's a 6mt. Randomly reverse stopped working. Seems like it wants to go in reverse. But when any bit of gas pedal pressed it grinds and pops out of reverse. I have no reverse. 1st thru 6th gear works shifting wise. Shifter has some play though.

Filed Incident Power trainNHTSA 11452944
Seats & seat belts

The contact owns a 2011 Subaru Legacy. The contact stated that while driving or coming to a complete stop, the driver's side front seat would inadvertently move back and forth. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The vehicle had previously been serviced for the front driver's side seat by the dealer. The manufacturer was made aware of the failure and informed the contact that the seat warranty had expired and that the contact needed to pay out of pocket for the repair. The failure mileage was approximately 77,000.

Filed Incident SeatsNHTSA 11450754
Fuel systemEngine & cooling

Tl* the contact called on behalf of her daughter who owns a 2011 subaru legacy. The contact stated that the vehicle sputtered while slowing down to come to a complete stop. The vehicle loss motive power before coming to a stop. The vehicle was restarted. The contact took the vehicle to first team subaru norfolk (6633 e virginia beach blvd, norfolk, va 23502, (877) 274-7828) however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that fuel additive should be added to the fuel to provide a temporary fix. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

Filed Incident Fuel system, gasoline · EngineNHTSA 11415504
Transmission & drivetrain

First the vehicle started with a screeching noise and the rpm's would spike. Apparently if the cvt transmission slipping. I took the vehicle in variations occasions to the dealer. Reached out subaru usa. Sent video of the occurrence and they indicated they could not classify the occurrence and found it inconclusive. I notice it would occur in temperatures lower then 45 degrees fahrenheit. Months later the vehicle started flashing various warning lights such as check engine, cruise control, vehicle dynamics control....

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Took the car to local dealer and was diagnosed as a oxygen sensor. But what started occurring after the repair was startling and dangerous. The vehicle now started stalling out when I pressed on the brakes to stop. On long drives this would not occur. It often happens when driving locally and stopping at intersections. What I learned to and implemented was as the stalling was starting to occur you would get a jittering from the vehicle I would shift the car to neutral and the car would not stall. This is neither the norm or safe, but safer then stalling in an intersection with vehicles coming at you. This issue still continues to occur. I have not bothered with the dealer nor subaru because my last issue with the transmission was never resolved, I'm able to counter the stalling but my wife who has to go out with my 1yr old son and 10 yr daughter is scared to use the vehicle because if it was to stall in an intersection as she is trying to cross in the vehicle a major accident can occur. Please help and investigate this issue that I am sure it is happening to other subaru owners. Thank you

Filed Incident Power trainNHTSA 11413744
Brakes

WHY DOES MY BREAK LIGHT KEEP FLASHING??

Filed Incident Service brakesNHTSA 11403042
Transmission & drivetrain

Tl* the contact owns a 2011 subaru legacy. The contact stated that while driving at various speeds, the transmission failed to properly downshift causing the vehicle to stall. During the failure, the power steering and power brakes also become inoperable. The vehicle was taken to an independent mechanic who diagnosed that the power train torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer subaru city of milwaukee located at 4640 s 27th st, milwaukee, wi 53221 and the manufacturer were notified of the failure. The failure mileage was 140,000.*Dt consumer stated his daughter [[redacted]] is the owner of the vehicle.*Jb

Filed Incident Power trainNHTSA 11399884
Electrical systemLightsEngine & cooling

Was warned by other drivers that my tail lights were out several times. Clock and saved radio stations went out and now brought the car in for yearly inspection and major oil leak from gasket. 16,000 Miles on this car. Never have I had so many problems.

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11399636
Transmission & drivetrain

2011 Subaru outback with cvt stalls when coming to a abrupt stop. Subaru has a tsb and knows there is an issue with the torque converter. Car is out of the warranty period therefore customer must pay for the fix. This is a major safety issue that should be correct via a recall.

Filed Incident Power trainNHTSA 11399479
Airbags

Tl* the contact owns a 2011 subaru legacy. The contact stated that the air bag warning light was illuminated. The passenger seat belt warning light was flashing. The vehicle was taken to burlington subaru (351 shelburne rd, burlington, vt 05401, (802)448-3880) where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to cover a portion of the cost for the repairs. The failure mileage was 78,000.

Filed Incident Air bagsNHTSA 11395968

Subaru Legacy: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20151603153Visibility & wipersD
2014531042AirbagsC
2013661260Engine & coolingC
2012901670Transmission & drivetrainD
20111671672Transmission & drivetrainD
201015118101Transmission & drivetrainD
2009651331AirbagsC
200865931AirbagsC
200733914AirbagsB
All Legacy years

2011 Subaru Legacy vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2011 Subaru Legacy

Does the 2011 Subaru Legacy have any recalls?

Yes - NHTSA lists 16 recalls for the 2011 Subaru Legacy: inflator module (January 2020); inflator module (January 2020); inflator module (January 2020); switch (April 2019) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2011 Subaru Legacy?

By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (47), engine & cooling (28), airbags (25).

How many complaints has the 2011 Subaru Legacy had?

167 complaints have been filed with NHTSA, the first on September 12, 2010 and the latest on July 7, 2026. Of these, 7 describe a crash and 2 a fire, and together they report 3 injuries and 0 deaths.

Is the 2011 Subaru Legacy a reliable vehicle?

Its Safety Index is 27 out of 100 (grade D: more problems than a typical Subaru Legacy year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Subaru Legacy years have the most complaints?
What should I do if my 2011 Subaru Legacy has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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