- The problem
- Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
- The risk
- FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
- The fix
- Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Steering
2018 Tesla Model 3 Steering problems
Owners have filed 85 complaints about the 2018 Tesla Model 3's steering with NHTSA - 8% of all its complaints, most recently on November 5, 2026. They describe 6 crashes, 0 fires and 1 injury. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
- Complaints
- 85
- Recalls
- 1
- Crashes
- 6
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Steering recalls for the 2018 Tesla Model 3
Steering complaints
2018 Tesla Model 3, VIN [[redacted]]. Rear-right ABS wheel speed sensor failed 3-4 days after Tesla Burbank replaced it on [redacted] (invoice [redacted]). First alerts [redacted] (ABS disabled, Drive with caution, TPMS). Failure confirmed [redacted] (AEB unavailable). Returned from vacation [redacted]; Tesla replaced same part again (invoice [redacted] $167.76). Tesla notes state only that sensor "was cut"; no animal damage recorded.I photographed the failed sensor [redacted]. It shows a single clean angled cut...
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through the black jacket with conductor and red insulation on the same flat face. No tooth marks, scalloped bites, shredded insulation, or nesting material - a shear, not rodent damage.Service Manager [[redacted]] first blamed a rabbit, then wrote it "was an example" and that Tesla does not need droppings, nesting, or chew marks to call a severed harness outside damage. He has no photos from the 8/18 install; the tech is on leave. Two emails to [[redacted]] went unanswered. Related BAR complaint filed (ref [redacted]).Rear wheel speed sensor feeds ABS, traction control, and Automatic Emergency Braking. Failure disables these safety systems. A part that fails days after Tesla service with an undocumented "cut," followed by a warranty denial based on inference rather than evidence, indicates possible workmanship or installation issues that could affect other vehicles. Requesting NHTSA review of Tesla's service practices for this component.Tesla Service Burbank, [[redacted]], [[redacted]]. [[redacted]], [[redacted]].[[redacted]], [[redacted]], [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Heard a clunk noise when the vehicle turned at a low speed. Inspected the vehicle but nothing seemed amiss. No digital warnings either. Started driving but the steering was weird and pulled to the left. Then the front left tire started shredding and the wheel was displaced. The tow truck guy said that the suspension seems to be the culprit. The car is now on just the wheel. Tesla collision has still not looked at it but gave a quote of 5-6K to start and going up to 12K or more (if the HV battery got damaged). FYI, tire pressures were normal when this happened.
I drove over a bump in the road and all of a sudden the car started making a very loud clunky noise in the front suspension. I was close to home so I turned around and drove it back home for inspection. I found the lower control arm on the suspension is completely disconnected because the bolt is backed out of the joint. The steering had occasionally made some creak sounds in the past but it never felt loose. Seeing the lower control arm disconnected could have severely limited the steering of the vehicle thus this seems like a serious safety issue. I have scheduled an appointment for repair with Tesla Service.
The front left and right lower link assemblies suffered premature structural failure and required immediate replacement at 74,068 miles due to a loss of steering stability. The repair was completed at a Tesla Service Center out-of-pocket for a total cost of $1,564.04
This is to serve as a registered complaint in conjunction with the premature component failure and degradation of front lower lateral links and suspension parts under NHTSA investigation PE26006. In August 2026 while operating my 2018 Tesla Model 3 while driving at all speeds experienced a failure of the front suspension system. There was an intense creaking/groaning/clunking noises from the front wheels and/or front suspension that we felt extremely uncomfortable operating the vehicle fearing for the safety of...
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the passengers. Upon taking the vehicle to the Tesla Service Center, technicians diagnosed the vehicle with severely degraded and failing front lower arms, compliance links, and control arm bushings. My vehicle only had a little over 29,000 total miles on the odometer. This premature degradation represents a critical component failure rather than standard wear and tear. A failure or detachment of the lower lateral link at highway speeds presents an immediate safety risk due to potential loss of directional steering control. This failure is directly identical to the conditions outlined in the NHTSA Office of Defects Investigation Preliminary Evaluation PE26006, opened on July 29, 2026, targeting front lower lateral link failures on 2018-2020 Model 3's. The issue has since been repaired by Tesla Service on October 6, 2026. I am filing this complaint to formally document this premature safety component failure for the ongoing PE26006 federal investigation. We stopped driving the vehicle and used our other cars, waiting for appointments at Tesla, as well as waiting for the parts to arrive, which took quite a while. Thankfully, we had a couple other cars that we were able to use while we were waiting for the repair to be performed.
The contact owns a 2018 Tesla Model 3. The contact stated that while driving 4 MPH, the front sway bar detached from the vehicle, and the contact lost steering control. The vehicle was towed, and a service center was contacted but informed the contact that the repair was not covered because the VIN was not included in a recall associated with the failure. The failure mileage was approximately 81,000.
This is a follow-up to a previously submitted complaint regarding the same issue. I am submitting this update to reference NHTSA's recently opened investigation into 2018-2019 Tesla Model 3 suspension failures. Previous complaint ID is 11732882.
Concern: Suspension Noise - What location is the noise coming from? Front. Suspension or Steering. What best describes the issue? Noise from suspension when driving on uneven roads. Repair Notes: Inspected Front Suspension for Activity 01 (Front suspension noise). Found torn bushings on Front Lateral Links and Compliance Links. Heavily torn on LH side. Safety concern. Both LH and RH Front Lower Compliance link and Lateral Links replacement recommended. Wheel alignment required for Lateral Link replacement.
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the vehicle was shaking uncontrollably. The contact pulled over and had the vehicle towed to the dealer. The dealer determined that the front control arm had detached from the front passenger's side wheel. The dealer replaced the front control arm, lateral link, and steering column. The contact stated that there was no impact to the vehicle to have caused the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.
After an over the air software update this past week 2026.14.6 my Tesla Model 3 power steering has failed. EPAS shows ACTICE in service mode, calibration was successfully completed and there are no active EPAS/rack faults. Power steering assists at higher speeds but fails below 20mph. Tesla has a history of steering related software problems and needs to take ownership of the problem.
The control arms on all make and models of tesla have a horrible design that all water off of the car flows down the sides of the front hood and down onto the control arm bushing. This could be a simple fix for tesla to out a boot on it to cover the bushing. The control arms start to fail at any given time. This is costing owners thousands of dollars. I have had to had them replace once under warranty and now they want me to pay 2000 since I am out of warranty. Owners with newer vehicles sometimes start to have...
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problems within the first year. This part design needs to be recalled and all persons have free repairs. According to sources, driving with severely worn control arm bushings can lead to a fatal accident. While bushings often start as a minor nuisance, complete failure compromises the structural integrity of your vehicle's suspension. Don't wait till deaths start happening. Protect the customer and others and send a recall on this. Yiu can Google tesla control arm issues and and see over and over in videos and forums that this is a major issue.
Within the last 7 days, my 2018 Tesla Model 3 Long Range AWD began displaying active alerts for two separate safety system failures: (1) alert code UI_a020 / GTW_w075 - Steering Assist Reduced, stating steering may require increased effort, and (2) alert code RCM_a056 - Front Passenger Safety Restraint System Issue, requiring service. The steering alert appeared intermittently, firing at consistent times of day suggesting a possible electrical or sensor fault rather than mechanical failure. On one occasion during...
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startup, the steering system briefly locked up before resuming normal function. No noticeable change in ongoing steering feel has been observed while driving. The passenger restraint system alert indicates the front passenger airbag and Occupant Classification System (OCS) may not function properly in the event of a collision, directly endangering any front passenger. Both issues have been confirmed by the manufacturer via remote diagnostic review, and two separate service estimates totaling approximately $4,784 have been issued recommending replacement of the steering rack, front passenger airbag, occupant classification sensor, seat harness assembly, and seat cushion assembly. Notably, the manufacturer has not physically inspected the vehicle - both estimates were generated solely based on alert codes read remotely and "AI" according to a representative. The manufacturer's own customer support system indicated these repairs may qualify for goodwill coverage, yet no formal commitment has been made. The passenger airbag and restraint system failure is of particular concern as it represents a potential inability of a primary safety system to deploy correctly in a crash event. The component is available for inspection upon request. The vehicle has not been inspected by police or insurance representatives. Warning alerts remain active and ongoing.
The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 Long Range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair - no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified Service Center and are no longer available for inspection. The failure was confirmed and repaired solely by the Tesla Service Center; no police,...
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insurance representatives, or other parties inspected the vehicle. I was charged out of pocket for this repair. The lateral link separation risk directly endangers vehicle safety - if a fastener loosens sufficiently, the lateral link can detach from the subframe, causing sudden wheel misalignment and loss of steering control, which could result in a crash at any speed. Tesla issued recall 23V-235 (NHTSA campaign 23V235000) in March 2023 for this exact condition on 2018-2019 Model 3 vehicles. My vehicle's VIN was not included in the recall population, yet experienced the identical failure mode. I am requesting this complaint be considered for recall expansion under 23V-235 and seeking reimbursement for out-of-pocket repair costs for a defect Tesla has already acknowledged in identical vehicles.
The front lower lateral link (rearward lower control arm) fastener/bolt completely backed out and fell off the vehicle while in motion, causing the lateral link to separate entirely from the subframe. This is the exact mechanical failure described in Tesla Recall Campaign 23V-235 (Service Bulletin SB-23-31-001), however, my specific VIN was not included in that recall. The vehicle and components are currently at an independent EV repair facility and are available for inspection upon request. Photographic evidence...
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of the missing bolt and separated control arm has been retained. The separation of the lower lateral link caused an immediate and violent collapse of the front passenger-side suspension geometry. The affected wheel was no longer anchored to the vehicle frame, causing it to fold backward and grind heavily against the wheel well. To keep the vehicle moving straight, the steering wheel had to be turned to an extreme 45-degree angle. This resulted in a near-total loss of steering control. Had this fastener failed while traveling at highway speeds instead of low speeds, it would have resulted in an uncontrollable, catastrophic collision. Yes. The problem was physically confirmed and documented by an independent, EV-certified repair facility (EVFixMe/Shocker Motors in Costa Mesa, CA) once the vehicle was placed on a lift. The vehicle was physically inspected by an independent service center. The manufacturer (Tesla) was contacted via the Tesla App; however, they refused to perform a physical diagnosis without pre-authorization of a 2,600 comprehensive suspension replacement estimate and stated the vehicle was out of warranty with no open recalls. There were no dashboard warning lamps, digital alerts, or error messages from the vehicle's computer system prior to the failure. The failure presented suddenly as a loud, painful metal-on-metal grinding noise accompanied by immediate, severe steering misalignment. Currently waiting on invoice from indy shop.
The front control arms are creaking and I've read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.
Please review attachment.
The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.
I am reporting a major safety defect that began immediately after Tesla installed the Full Self-Driving (FSD) hardware upgrade on my vehicle. After paying $2,000 for FSD and receiving the hardware retrofit, the car now instantly veers left toward oncoming traffic whenever FSD is engaged. This began immediately after Tesla's installation. Before this service, my vehicle operated safely. I have contacted Tesla Cherry Hill Service Center in New Jersey multiple times. The advisors there repeatedly told me to "just...
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recalibrate the cameras from the touchscreen." I've done this numerous times, following every instruction carefully, but the issue persists. When I called the Service Center, I was told that "everything looks fine remotely," even though the problem continues and is clearly dangerous. I was also told they could take it for a test drive, but that if they couldn't find anything, I would have to "wait for a future update" to make FSD usable. This is unacceptable and unsafe. Tesla delivered this car to me in a dangerous condition that could easily cause a serious crash. A car that steers itself into oncoming traffic under FSD control should never have been returned to a customer - especially one new to using FSD. I should not be responsible for any repairs, recalibrations, or diagnostics related to a defect introduced by Tesla. This issue appears to be the direct result of improper installation, misalignment, or faulty calibration following the FSD hardware upgrade performed by Tesla Cherry Hill. This poses a severe risk of collision and injury, and Tesla's refusal to take responsibility or correct it under warranty demonstrates clear negligence and disregard for safety. Tesla Cherry Hill is also known for poor customer service and repeated dismissal of safety complaints from other owners, which further concerns me.
I own a 2018 Tesla Model 3. The vehicle experienced a sudden loss of steering assist while driving, and the steering wheel became extremely difficult to turn, eventually locking up to the point where the vehicle could no longer be safely controlled. There were dashboard warnings related to steering and low-voltage system faults. The vehicle had to be towed because it was unsafe and not steerable. This is the second time within a few months that the vehicle has become inoperable and required a tow. The first...
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failure involved a low-voltage electrical fault that prevented the car from charging or driving. The most recent failure involved the steering rack and a front-end controller component. Tesla diagnosed the issue as requiring replacement of the steering rack and a front controller assembly. The repair cost was quoted at approximately $4,200 out of pocket, and Tesla stated the failure was not covered under warranty and not related to the earlier electrical issue. No recall was listed for this VIN. There was no crash, but steering control was lost while the vehicle was in motion, which created a safety hazard. I am reporting this because a sudden loss of steering function while driving is a serious safety defect that could lead to a collision if it occurs at higher speeds or in traffic.
We noticed that one of our tires was leaning inwards and the alignment was completely shot. There was no event that caused this but just noticed it one day driving. After having to replace two new tires, we took it into the Tesla dealership and they found that the control arm and suspension as well as the frame underneath is broken. The car has a clean tittle and this problem use to be covered by Tesla but for some reason now is not and this is a big steering and safety issue! We should not be responsible for the cost to fix the car if this has happened so often in the past!
The front upper control arms on my 2018 Tesla Model 3 have failed multiple times, producing loud clunking, popping, and binding noises during steering. The issue has worsened and poses a serious risk of loss of control while driving. Tesla replaced these parts under goodwill in the past, but the failures have returned. The most recent incident occurred around 03/05/2025 at approximately 106,867 miles. The failure has been confirmed and documented by Tesla Service Centers, and I have multiple invoices showing repeated replacements of the same components. The problem directly affects steering and suspension safety.
The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.
Upon entering my vehicle, which was in my garage, I put it into reverse. I found the steering wheel extremely difficult to turn and upon viewing the screen I saw a message stating "Steering assist reduced. Steering may require increased effort". I backed up about 10 feet and still was unable to turn the steering wheel. I noticed another message advising "Lane Departure Avoidance features unavailable. Features may be restored on next drive". I pulled back into the garage and rebooted the car to no avail. I let the car sit for several hours before trying again. This time the steering was fine. I am scheduled to have the manufacturer inspect the car on Tuesday April 29, 2025.
While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn't have power steering. I'm lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my Universal power steering shaft leading Tesla to remove and replace my steering shaft and my Upper control arms as well. The rust on the U shaft was incredible, I've only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.
Right front upper control arm began making noise and was replaced under warranty at 42k miles in Sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at Blue Ash Auto Body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.
Tesla Model 3 steering complaints by year
Model 3 steering problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data