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Body, doors & structure

Tesla Model 3 Body problems by year

179 complaints filed with NHTSA about the Tesla Model 3's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.

Body complaints by model year

YearBody complaintsCrashesInjuriesRecalls
20245412
202324461
202212231
202125201
202024220
201924860
20186516100

Body recalls

Latest Model 3 body complaints

2021 Tesla Model 3SuspensionBody, doors & structure

The contact owns a 2021 Tesla Model 3. The contact stated that while driving 5 MPH from a stoplight, there was a loud sound coming from the vehicle. The vehicle was taken to a Tesla Service Center, where diagnostic testing determined that the rear subframe fractured and the toe link and aft link failed, requiring replacement. The contact requested that the service center submit a goodwill claim to the manufacturer for repair assistance. The manufacturer was notified of the failure via mobile application and telephone. The failure mileage was approximately 97,000.

Filed Incident Suspension · StructureNHTSA 11776246
2021 Tesla Model 3Body, doors & structureVisibility & wipers

The power liftgate strut failed in normal use and bent the trunk liftgate, which now strikes the rear glass every time the trunk opens or closes. The vehicle has not been in a crash and the trunk was not obstructed or misused. The driver-side power strut stopped operating and the trunk would not open or close properly. On [redacted] Tesla Service ([[redacted]]) inspected the vehicle. The service record states the liftgate power strut was stuck in the closed position because the liftgate is bent to the right,...

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hitting the glass on opening and closing. Tesla installed a new power strut, then removed it. A service message stated the hinge was replaced and the liftgate remains far out of alignment; the service record does not list a hinge replacement. The visit was marked resolved. The power trunk no longer functions. The bent liftgate contacts the rear glass on every cycle, so the glass can break on anyone standing at the rear of the vehicle while the trunk is opened or closed. Tesla referred the vehicle to a collision center, classified the repair as body damage, and stated its Extended Service Agreement does not cover it. No repair date or loaner was provided, and Tesla gave no guidance on whether the trunk is safe to use in the meantime. Other owners of 2021-2023 Model 3s with the factory power trunk have reported the power strut bending the hinge and liftgate in normal use. I am reporting this as a potential defect in the power liftgate strut and hinge design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Structure · Visibility / wiperNHTSA 11769953
2019 Tesla Model 3AirbagsBody, doors & structureCrash1 injury

On September 22, 2026, my 2019 Tesla Model 3 was involved in a very low-speed front collision. The Tesla Vehicle Data Report records the front collision event at approximately 23:21:26.933 and shows vehicle speed of approximately 2-3 mph at the time of the recorded collision. Despite the extremely low recorded vehicle speed, the vehicle's airbags deployed. The airbag deployment caused an eyebrow/facial laceration that required six stitches and medical treatment. The Tesla vehicle data also shows an accelerator...

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pedal position of approximately 70-75% around the collision event, while brake pressure was essentially zero at the recorded collision timestamp. Significant braking appears in the data after the collision event. I am concerned that the restraint system may have deployed the airbags during an unusually low-speed collision. I am requesting that NHTSA review whether the airbag/restraint system in this vehicle may have a safety defect or an inappropriate deployment threshold. I have retained the Tesla Vehicle Data Report, photographs of the vehicle and injury, and medical documentation. I am also requesting that Tesla preserve the vehicle's crash data and all deployed airbag/restraint components for investigation.

Filed Incident Air bags · StructureNHTSA 11767082
2018 Tesla Model 3Body, doors & structureDriver assistance

Possible ineffective recall remedy - NHTSA Recall 21V-00D / Tesla SB-21-17-008. My Model 3 received the trunk harness recall remedy in 2023. Tesla inspected the original harness, determined it was within specification, left it installed, and added the guide protector. Tesla's recall documentation states the guide is intended to prevent further wear caused by trunk movement; if wear is beyond specification, the harness is replaced. In 2026, my rearview camera began intermittently failing. I found that I can...

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reproduce the failure by operating the trunk and provided Tesla video evidence. Tesla has now diagnosed an internal fault in the same original trunk harness and says the harness requires replacement. This appears consistent with the safety condition addressed by 21V-00D: repeated trunk movement can damage the harness/coaxial cable and cause loss of the rearview camera. I repeatedly asked Tesla what diagnostic evidence shows this is a different failure mechanism. Tesla has not identified one. Instead, Tesla has repeatedly stated that it considers this separate because approximately 3 years have passed since the recall remedy. I asked whether this three-year distinction comes from a NHTSA requirement or written Tesla policy; Tesla could not identify one. My concern is that vehicles considered successfully remedied by retaining the original harness and installing the guide may remain susceptible to the recalled failure after additional trunk-use cycles. Original harness retained -> recall guide installed -> continued trunk use -> internal harness fault -> rearview-camera failure. I am reporting this so NHTSA can evaluate whether this represents a potential durability/effectiveness issue with the 21V-00D guide-protector remedy and whether similar post-remedy failures are occurring in other affected vehicles. Tesla correspondence and service documentation are attached.

Filed Incident Structure · Back over preventionNHTSA 11767060
2018 Tesla Model 3Body, doors & structure

The contact owns a 2018 Tesla Model 3. The contact stated that while reversing approximately 5 MPH, there was a loud screeching sound coming from the vehicle without warning. Upon inspecting the vehicle, the contact became aware that a bolt had detached from the subframe. The vehicle was towed to the residence. The dealer was contacted. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 82,678.

Filed Incident StructureNHTSA 11764800
2018 Tesla Model 3Body, doors & structure1 injury

The exterior door handles are made of a thin metal top cover over a plastic door handle. The exterior door handle metal begins to peel, and does so in a manner that isn't clear to see. This has resulted in me cutting my hand on the door handle. I had to remove the metal from the door handles to prevent my family from also being injured. I asked Tesla to fix it, and they quoted $1,275 to fix the issue on all four doors.

Filed Incident StructureNHTSA 11763160
2021 Tesla Model 3Body, doors & structure

The contact owns a 2021 Tesla Model 3. The contact stated that the trunk strut failed, and the lift fractured, causing the rear glass to crack. There was a long crack from the edge to the top of the glass. The contact's husband cut the strut because the vehicle could not be driven with the truck ajar. A service appointment was scheduled on the App by text with the local dealer. A message was sent to the Tesla manufacturer. The failure mileage was approximately 82,000.

Filed Incident Latches / locks / linkagesNHTSA 11763100
2022 Tesla Model 3Body, doors & structureVisibility & wipers

At approximately 32,916 miles, the powered trunk lift strut on my 2022 Tesla Model 3 separated from its mounting ball stud during normal use. There was no collision or external impact. When the strut separated, it struck the rear glass and caused the glass to break. Tesla inspected and repaired the vehicle. Tesla's final service invoice states: "Strut failure was responsible for breaking back glass." I am concerned that failure of the powered trunk strut attachment on a relatively low-mileage vehicle can cause broken glass and may create a safety risk.

Filed Incident Structure · Unknown or other · Visibility / wiperNHTSA 11762112
2024 Tesla Model 3Electrical systemBody, doors & structureCrashFire1 injury

Client left the road and the vehicle hit a tree by the roadside. The vehicle caught fire and client was incapacitated and unable to operate the door handle from the inside or unlock the doors. Bystanders attempted to open all four doors from the outside, but they were all locked. Bystanders noted that the handles themselves were functional and believe it was an electrical issue keeping the doors locked. Bystanders broke the windows and attempted to open the doors from the inside, but they were unable to access...

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the emergency door release because the driver door panel was on fire in proximity to the emergency release. Bystanders began mechanically disassembling the door to get him out and he was eventually extracted by the fire rescue team. The inability to open the door delayed our client being extricated from the vehicle and as a result he suffered severe injuries, including the loss of both legs, due to severe burns. The vehicle is currently being held by Copart Miami South and is available for inspection. So far, it has been inspected by the insurance company and our experts. Warning lamps, symptoms, etc.: UNKNOWN. Vehicle is badly damaged, so we are not able to recreate/confirm the problem at this time.

Filed Incident Electrical system · Structure · Unknown or otherNHTSA 11761374
2018 Tesla Model 3Body, doors & structure

The contact owns a 2018 Tesla Model 3. While a passenger was attempting to enter the vehicle, the contact sustained a cut to the hand, which was caused by the exterior door handle. The contact stated that over time, the edges of the flush door handles had degraded and become progressively sharper and posed a threat to anyone attempting to open the doors. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,402.

Filed Incident StructureNHTSA 11759555
2020 Tesla Model 3Body, doors & structure

The front passenger door intermittently becomes "unclosed." When this occurs, the vehicle displays "door open" and the passenger door window rolls down and up repeatedly. The window cycling continues until the door is slammed firmly shut. Once the door is securely shut, the window cycling stops and the door-open warning clears. When it occurs: The issue began in the second week of August while a passenger was in the front seat. It continued while the passenger remained seated. The issue occurs intermittently while the vehicle is moving, including when the vehicle goes around a curve.

Filed Incident StructureNHTSA 11757329
2024 Tesla Model 3Electrical systemAirbagsBody, doors & structureCrash

I am writing to report an accident involving my son who was driving Tesla 2024 Model-3 on July 18th 2026 approximately 10:15 AM EST. He was returning home from his volunteering with Emergency medical Service(EMS) when the vehicle's steering wheel suddenly froze. while attempting to maneuver the vehicle to safe location , it collided with a roadside barrier. fortunately , my son was not injured , but the vehicle sustained significant damage, including deployment of airbag and damage to front passenger side. this incident occurred at a speed of approximately 26 MPH

Filed Incident Electrical system · Air bags · StructureNHTSA 11751698
2021 Tesla Model 3Body, doors & structure

I am reporting a safety concern regarding the glovebox fascia on my Tesla Model 3. The material on the glovebox trim is peeling and separating, which appears to be caused by prolonged exposure to heat inside the vehicle. The peeling fascia creates concerns about the durability and integrity of the interior component, as the material may continue to deteriorate over time. Loose or damaged trim could potentially interfere with the proper use of the glovebox, create sharp edges, or become a distraction while driving....

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I am requesting that Tesla inspect the affected area and determine the appropriate repair or replacement to ensure the vehicle remains safe and maintains proper interior component quality.

Filed Incident StructureNHTSA 11751588
2018 Tesla Model 3Body, doors & structure

The contact owns a 2018 Tesla Model 3. The contact stated that while driving on a highway at approximately 70-80 MPH, the hood latch failed, causing the hood to unexpectedly open and strike the windshield, obstructing the driver's visibility. Both the hood and the windshield were damaged. No warning lights illuminated and no unusual sounds occurred prior to the failure. The contact was able to safely pull over to the shoulder of the road. The contact temporarily secured the hood using tools kept in the vehicle and...

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drove to the residence. An appointment was scheduled with a Tesla Collision Center for inspection and repairs. The manufacturer was notified of the failure and referred the contact to the collision center. The failure mileage was approximately 58,700.

Filed Incident Latches / locks / linkagesNHTSA 11749346
2024 Tesla Model 3Body, doors & structureCrash

On two separate occasions, June 4 at approximately 5:35pm and July 2 at approximately 3:40pm, the vehicle backed into a carport pole at my home while a Tesla driver assistance feature was engaged. I reported both incidents to Tesla and filed complaints with NHTSA.

Filed Incident StructureNHTSA 11748800

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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