The contact owns a 2018 Tesla Model 3. The contact stated that while driving 35 MPH, several unknown warning lights illuminated and the engine seized. The contact stated that the failure had occurred in heavy traffic. The Police arrived and assisted with traffic control. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts to start the vehicle, the vehicle started. The vehicle was driven to the shoulder of the roadway and was left...
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at the location overnight. The contact stated that the following day, while attempting to start the vehicle, the vehicle started and was driven to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer, where the contact was informed that the failure was because of a software glitch. The vehicle was repaired. In addition, the Mobile App produced a fault code indicating the vehicle was parked and unable to start. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 62,000.