My 2020 Ford Explorer has had three episodes of grinding while driving, on September 24, September 26, and October 24, 2026. On October 24, I was traveling at approximately 50 mph when grinding lasted two to three seconds and the vehicle hesitated or slowed. After the grinding stopped, a start-stop warning flashed on the screen and normal operation resumed. The unexpected slowing while driving concerns me. The exact warning wording and mechanical cause are unknown. The odometer was 20,900 on October 24 and was...
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likely around 20,600 during the September episodes. There was no crash, injury, death, or fire during any of the three episodes. The vehicle is subject to Ford recall 26S48 / NHTSA 26V402. As of October 25, the VIN lookup lists the recall as incomplete with no remedy available and anticipates a remedy in the second quarter of 2027. I do not know whether these symptoms are caused by the recalled defect. On October 7, I told Beach Ford that I was already having problems and was concerned about driving. The dealer said the recall fix was not released, gave a November estimate, and said it could not schedule the recall repair until release. I requested the OASIS history on October 7 and again October 13; no records have been received. On October 13, I asked to cancel the appointment for now because no fix was ready. An October 19 email confirms cancellation of the October 23 recall appointment at my request. On October 25, I emailed dealership management and Ford requesting a prompt assessment, written driving/towing guidance, transportation help, coverage clarification, and service records. I am requesting a review of these recurring symptoms and the unavailable recall remedy.