Live from NHTSA

Latest vehicle complaints

3,679 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2021 Jeep Grand Cherokee SRT Engine & cooling

Oil Filter Housing/Oil Cooler Failure Causing Oil and Coolant Contamination, Serpentine Belt Failure, and Engine Overheating My 2021 Jeep Grand Cherokee Laredo E, equipped with the 3.6L Pentastar V6 engine, has developed a significant oil leak originating from the oil filter housing/oil cooler assembly. A mechanic has identified this assembly as the source of the oil leak and confirmed that its failure is allowing engine oil to mix with the coolant. In addition to internal oil and coolant contamination, engine...

Read the full complaint

oil is leaking externally onto surrounding engine components, potentially including the serpentine belt and pulley system. The vehicle recently experienced a complete serpentine belt failure while driving, resulting in engine overheating and requiring me to pull over immediately to prevent additional engine damage. I am concerned that oil leaking from the housing assembly may have contributed to the premature deterioration and failure of the serpentine belt. The oil contamination of the cooling system presents additional safety concerns, including reduced cooling efficiency, damage to cooling system components, and the possibility of severe engine damage or unexpected vehicle disablement. The combined risks of external oil leakage, internal coolant contamination, serpentine belt failure, and engine overheating create a potentially dangerous situation, particularly during highway driving. I am concerned that the oil filter housing/oil cooler assembly may have an underlying design or manufacturing defect. I am requesting that NHTSA investigate this issue in 2021 Jeep Grand Cherokee vehicles equipped with the 3.6L Pentastar engine and determine whether a safety recall or other corrective action is warranted.

2024 Tesla Model Y (all Variants)Driver assistance

While preparing to make a left turn on a yellow turn signal with FSD (Supervised) engaged, an oncoming vehicle in the opposite lane approached at high speed. FSD apparently failed to detect it in time; the car hesitated and paused directly in the path of the oncoming vehicle. I had to press the accelerator to avoid a serious collision. FSD's judgment at complex intersections with fast oncoming traffic appears inadequate. Street name unknown.

2022 Honda Accord Wheels & tires Brakes Engine & coolingCrash1 injury

Vehicle: 2022 Honda Accord Hybrid Sport (VIN: [[redacted]]) Dealer: Rauli Auto Import LLC (Paterson, NJ, License [[redacted]]) Odometer at Sale: 141,836 miles Description of Severe Safety Defect and Resulting Accident: On October 16, 2026, this 2022 Honda Accord Hybrid was purchased from a used car dealership. The vehicle was delivered to the consumer with severe, pre-existing, and undisclosed braking system defects that made the vehicle an immediate safety hazard on public roads. On [[redacted]], just days after...

Read the full complaint

taking delivery, the vehicle was brought to an independent, licensed mechanic (Mega Auto Diagnostic Inc., Invoice [[redacted]]) due to severe handling and braking concerns. Following a certified inspection, the licensed technician officially documented catastrophic pre-existing safety failures on the vehicle. The mechanic certified that the vehicle had an active engine leak, completely failed front brakes, and completely worn-down rear brakes and rotors. The dealership sold the vehicle in a hazardous condition without performing mandatory safety inspections. Days after the mechanic's diagnosis, while attempting to park the vehicle, the pre-existing braking system failure caused a complete braking malfunction. The brakes did not respond as intended to slow down the vehicle, causing the driver to lose stopping control and collide with another parked vehicle. Furthermore, the dealership provided completely incorrect, mismatched insurance policy paperwork at the time of sale. When the consumer contacted the insurance provider to process the accident, the insurer flagged a profile error due to the mismatched data entered by the dealer, leaving the driver completely exposed at the moment of the mechanical failure and collision. The dealership has reacted with hostility, verbally insulted the consumer, and refused to accept the surrender of this dangerously defective vehicle or unwind the sales contract INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2025 Tesla Model 3 (all Variants)Steering Electrical system BrakesCrash

Statement Regarding My 2025 Tesla Model 3 Accident I was driving my 2025 Tesla Model 3 when the accelerator pedal appeared to become stuck, causing the vehicle to continue accelerating. The vehicle reached approximately 70 mph, and I was unable to regain control. I attempted to stop the vehicle by applying the brakes, but the brakes felt hard or would not respond, and the vehicle would not stop as expected. I was driving the vehicle myself and was not using Autopilot or Full Self-Driving. Because I could not...

Read the full complaint

bring the vehicle to a stop, I collided with three other cars. I believe the suspected accelerator and braking malfunction contributed to the accident. The police responded to the accident and prepared a report. My Tesla was towed from the scene to a tow yard. I reported the accident to my insurance company, which provides full coverage on my vehicle. At this time, my insurance company has not yet declared the Tesla a total loss, and I still have an outstanding car loan. I sustained bruising to my hand and ribs and went to the emergency room for medical evaluation. I am requesting that the vehicle be preserved for an independent inspection so the cause of the accident can be investigated, including the reported accelerator and braking problems and any relevant electronic vehicle data. This statement reflects my recollection of what happened and is provided so the accident and suspected vehicle malfunction can be properly investigated.

2015 Kia Forte Engine & cooling

On October the 14th, around 10:30 AM I noticed smoke coming from my car and acceleration was lost. The vehicle continued to smoke further. As I Had someone maneuver the car out of traffic into the parking lot.\n While reaching the parking lot, more smoke was noticed, so I dispatch the Riverside fire department. After one of the fire responders checked under the hood, they noticed that there was oil in various places, including the engine area and in the PAN underneath, they checked the oil and found oil still inside. Unit. The fire man check , both told me to not drive the car any further because if I did it would catch on fire , I then had the car towed to my home address.

2017 Chevrolet Bolt EV Suspension

I was driving on a smooth road when I felt a mild bump and started smelling smoke and saw smoke trailing from behind the car. I immediately pulled into a parking lot and saw that the rear driver side wheel was at an extreme odd angle relative to the car. A suspension beam under the rear of the car was fractured. It was very significant but at the time I couldn't tell if the beam was completely broken but the fracture is very apparent.

2024 Tesla Model Y (all Variants)Driver assistance

I was slowing for a red light - I was nearly stopped a safe distance behind the car in front of me, then my Tesla applied automatic emergency braking. There was absolutely no danger or imminent accident. I was not injured, but my dog was thrown forward and hit the dashboard. This happened again when I went to accelerate as the light turned green - I got up to about 5 mph and automatic emergency braking was applied again, this time nearly causing the car behind me to rear-end me (and it generated a few honks as...

Read the full complaint

the Tesla wouldn't let me drive through the green light). This is the latest incident - AEB has been triggered two other times in the past year, both times worse than this, but I didn't have video and didn't know where to report it. This has been reported to Tesla, no response (yet). The vehicle/component has not be inpsected by anyone. No warning lamps were on prior to the failure. (note - i do have video of the incident, but i doesn't let me upload mp4)

2024 Tesla Model 3 Steering Transmission & drivetrainCrash

Subject: Vehicle Safety Complaint - 2024 Tesla Model 3 RWD - Sudden Loss of Steering Control and Total-Loss Crash I am submitting this complaint concerning a serious safety incident involving my 2024 Tesla Model 3 Rear-Wheel Drive. While driving manually on a wet highway in [[redacted]], my vehicle suddenly moved sideways and began to lose control. I was not using Autopilot or Full Self-Driving. Despite my attempt to maintain control using the steering wheel, I was unable to steer the vehicle back under control....

Read the full complaint

The vehicle left the roadway and entered a pond, resulting in a total loss. I have video footage documenting the incident and surrounding road conditions. I am concerned that this incident may have involved a vehicle safety defect, potentially involving the steering system, electronic stability control, traction-control system, or another vehicle system responsible for maintaining directional control. I understand that wet-road conditions and hydroplaning are possible explanations; however, I believe the reported inability to regain steering control warrants a thorough technical investigation rather than assuming that weather alone caused the crash. I request that NHTSA review this incident for potential safety implications involving the 2024 Tesla Model 3 RWD and determine whether similar complaints or technical findings may indicate a broader safety issue. I also request that Tesla preserve all available vehicle telemetry, diagnostic logs, fault codes, steering-system data, wheel-speed information, and electronic stability-control records associated with the incident. Vehicle information * Make and model: Tesla Model 3 * Model year: 2024 * Drivetrain: Rear-Wheel Drive * Driving mode: Manual * Incident location: [[redacted]] * Weather: Wet roadway / rain * Outcome: Vehicle left the roadway and entered a pond; total loss * Evidence available: Video footage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 Ford Bronco Sport Transmission & drivetrain Engine & cooling Fuel system

The vehicle shut off and lost power while I was driving this July. It happened while I was in the turning lane, about to turn onto the interstate. There were no warning lights on the dashboard, so I had no indication of an issue or any forewarning that the vehicle would shut off. When it shut off, it then restart but would not allow me to use the gas. The engine and battery light came on. Had I made it onto the highway and had the vehicle shut off, the situation could have been significantly more dangerous....

Read the full complaint

Luckily the cars behind me were paying attention and able to swerve around my sporadic spot without any warning from a brake light. I had the vehicle towed to Ford for repair. They said it was an issue with the fuel tank sensor and they repaired it. The exact same thing happened again, less than two months later in early September, this time while I was in the middle of a busy intersection. Again the car behind me slammed on his brakes and I flipped on my hazards and inched slowly to a safe spot. The same lights came on, but when I turned the car off and back on, all the lights were off. Ford replaced the fuel line, but they haven't been able to find what caused it to shut off or recreate the issue.

2022 GMC Acadia Steering Engine & cooling Driver assistance

Received message dash stating "Steering Assist is Reduced, Drive with Care". The AC turned off and temp gauge went to "C". Noticeable difficulty steering at both highway speeds and on city streets. While driving to auto shop the message disappeared, AC turned on and temp went back to normal. About and hour later while diving on the interstate it happened again and steering was difficult again. This first occurred on August 24, then again on September 12 and October 21 and again on October 25. No consistency as...

Read the full complaint

for time of day or outside temp. Lasts for a few hours then goes back to normal but when it happens randomly it does pose a safety issue with difficulty steering and no lane assist.

2019 Ford Escape Engine & cooling

The coolant system leaked into engine cylinder two. This caused engine block destruction and I was quoted $13,000 to repair the engine. I called Ford and they stated that because the vehicle was at 120,000 miles there was nothing they could do.

2020 Hyundai Santa FE Engine & cooling

Hyundai Dealership, Pedder Hyundai of Poway, applied recall 9C2 to 2020 Santa Fe on 10/20/2026. Vehicle idle is now rough at startup and gas pedal angle no longer is reliable for controlling vehicle speed. Engine surges and jerks during initial operation on residential street due to software change. The vehicle did not operate in this manner for the last six years. I never felt like I had erratic engine control due to gas pedal response. I would like this recall removed and the original software re-applied, or my car bought back by Hyundai.

2024 Hyundai Elantra Electrical system

Horn has failed 4 times since I bought the car new off the lot I go to honk my horn and nothing again this is my 4 time to take to the dealership and have had them replace it!! VERY DANGEROUS when you have NO HORN!!! Pls look into WHY the horn keeps randomly going out about every 12,000 miles I need a new horn!!!!

2014 Kia Soul Engine & cooling

this vehicle was service with a new engine in 2021 by the kia dealer in South Attleboro mass the car began to start loosing power on 10/15/ 2026 it now needs a new engine again I call the kia dealer to see if it had warranted and they said because it has 198 thousand miles the warranted is gone I don't understand how is a new engine last for only 3 years . no explanation after that please I need someone to let me know what is really happening with these Kia"s cause my 2018 also have the same problem and is not...

Read the full complaint

because of oil cause it has been service by the kia dealer itself . although I hav notice also that after service my oil will drop easily and I would have to put more oil in it can anyone get back to me now I have two Kias one 2014 and 2018 with engine problem in the same month.

2005 Lexus ES330 Electrical system

Description of Defect: The crankshaft pulley (harmonic balancer) experienced an adhesive bond failure between its inner hub and outer metal ring, mirroring the exact factory defect in NHTSA Campaign 11V539000 (Lexus Campaign BLG). The issue manifested directly following an air conditioning Freon recharge at a licensed automotive service facility. Restoring the correct system pressure introduced normal mechanical load back onto the compressor accessory drive belt. The defective factory adhesive could not withstand...

Read the full complaint

standard operating resistance, causing the outer ring of the pulley to immediately begin slipping against its internal torsional rubber damper. This resulted in a chronic, severe rotational squeak during startup and accessory engagement due to the structural failure of the pulley's vulcanized rubber layer. Why this needs federal review: NHTSA Campaign 11V539000 strictly cuts off coverage for the 2005 Lexus ES 330 at a production date of late March 2005. My vehicle was manufactured in May 2005 - mere weeks outside the boundary - and features the identical 3.3L 3MZ-FE V6 powertrain and pulley assembly. The vehicle has only 82,750 miles and a meticulously documented 5-to-7-year service history showing proper maintenance. Because this component failed identically under standard operating loads, it is clearly the defective batch of adhesive extended past the manufacturer's assumed cutoff. The campaign must be expanded to cover later 2005 production dates.

2026 Honda CR-VOther & unknown

After receiving my recall notice from Honda a few months ago to replace the Flat Tire Repair kit, NHTSA ID Number: 26V663000. I have been constantly contacting area Honda dealerships about this recall. They continue to report that Honda has no repair parts available and no expected date for parts. As a disabled senior citizen, this leaves me venerable if I should have a flat tire and waiting alone in my vehicle for help. Has Honda issued any further updates on when they will correct this recall?

2016 Nissan Frontier SteeringCrash

Front right half shaft/ CV joint. The accident resulted in the vehicle air bags deploying. with the amount of damage vehicle has been totaled When the component failed it caused the vehicle to cross two lanes of traffic before striking a temporary barrier in a construction zone. no. vehicle was totaled Inspected by Virginia State police trooper at accident scene. component was lying on the roadway. There was no indication of trouble prior to failure

2021 Nissan Rogue Engine & cooling

Coolant leaked into engine causing engine failure. Vehicle has 78,000 miles on it.

2018 Kia Soul Electrical system Engine & cooling

**Vehicle:** 2018 Kia Soul\ **Mileage:** Approximately 198,000 miles 1\. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine appears to have experienced a serious malfunction, and the vehicle is no longer moving. I believe the engine may have failed. The vehicle is available for inspection upon request. 2\. How was your safety or the safety of others put at risk?** There is no immediate safety risk at the moment because the vehicle is not being driven....

Read the full complaint

However, an unexpected loss of engine power or the inability to move could create a dangerous situation if it occurred in traffic. 3\. Has the problem been reproduced or confirmed by a dealer or independent service center?** No. The vehicle has not been inspected or diagnosed by a dealer or independent service center. The exact cause of the failure has not been confirmed. 4\. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** No. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other party. 5\. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** The check engine light came on, and the vehicle showed misfire codes for cylinder 1 and cylinder 3, along with an oxygen (O2) sensor code. The vehicle was also producing a significant amount of white smoke from the exhaust. These symptoms occurred before the vehicle stopped moving. The exact cause has not yet been determined because the vehicle has not been professionally inspected.

2018 Jeep Compass Engine & cooling Driver assistance

Stop Safely Vehicle Will Shut Off Soon