Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,665 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2016 Ford ExplorerOther & unknown

The b pillar is coming apart and may cause an incident. They put out recall in May of 2025 but still no remedy. .

Filed Incident Unknown or otherNHTSA 11772860
2023 Kia ForteBrakes

While driving on the freeway at approximately 65 mph, my vehicle suddenly lost normal braking function. The brake pedal felt loose, and I had to press it nearly to the floor for the vehicle to slow down. Even then, stopping took significantly longer than normal. Pumping the brake pedal approximately five times temporarily restored normal braking, but the pedal became loose again afterward. Fortunately, there were no vehicles directly in front of me, allowing me to gradually slow down and exit the freeway. With my...

Read the full complaint

hazard lights on, I continued at approximately 5 mph, but the vehicle still did not stop easily when I pressed the brake pedal all the way down. This put my safety and the safety of other motorists at serious risk because I could not reliably stop the vehicle. There were no dashboard warning lights or messages and no unusual noises before or during the incident. i have never had a problem with my brakes before this either. The problem occurred suddenly. My uncle, who is a diesel mechanic, inspected the vehicle and found that the brake lines and fluids appeared to be in good condition. He suspects the brake master cylinder may be the cause, although this has not been confirmed through a formal diagnostic inspection. I have contacted the dealership and am awaiting a response to determine whether they recommend a dealership inspection or an inspection by an independent mechanic. I also contacted Carvana since that is where I got my car from a year ago and included support chat messages. The problem has not yet been formally diagnosed or reproduced by a dealership or independent service center. I am reporting this incident because the sudden loss of reliable braking created a potentially life-threatening situation. The vehicle should be available for inspection upon request, with appropriate towing arrangements.

Filed Incident Service brakesNHTSA 11772859
2026 Subaru WRXEngine & cooling

This occurred in a brand new WRX with only 799 miles. I was driving on a very unpopulated road, and I had the high temperature warning display on the dash. The temperature gauge was reading high. I pulled over for a short duration to let the car cool down and then proceeded to limp it home since I was less than two miles away. I parked the car in the driveway, turned it off, exited the car, and noticed coolant leaking from the front of the bumper. I inspected what little amount of radiator that was exposed and...

Read the full complaint

could not find anything. I inspected my garage where the vehicle was previously parked and there was no trace of leaking coolant prior to leaving. It was towed to the dealership the next day, and they noted the vehicle was overheating driving it from the lot to the service bay. The dealer claims it failed from an impact. I went and inspected it myself expecting to see a hole in the radiator or obvious damage and couldn't find anything. I had to be assisted by a tech who used phrases like "I think it was in this area" and "near impossible place to be hit by something, but I guess it did." The "diagnostic" video points out an area the size of a tennis ball for where the alleged damage occurred- yet the damage is no where to be seen, especially what you would expect from an "impact". I've had a case open with Subaru of America for nearly three weeks with zero correspondence. There are plenty of posts in social media groups talking about radiator failures in 2022+ WRX's. These types of failures can lead to the engine overheating and locking up causing immediate loss of power and extensive damage- not to mention the level of loss of control one would experience and potential catastrophic end.

Filed Incident EngineNHTSA 11772857
2012 Hyundai Sonata HybridTransmission & drivetrainEngine & cooling

1. It spun a main rod bearing. It is at the Hyundai Dealership in Evansville, In. 2. Loss or power in roadway. 3.Yes it has, by the dealership. 4.Yes, by the manufacturer & the Hyundai Dealership. 5. Yes, as I backed out onto the street all the dashboard lights came on and buzzers and alarms started going off. When I finally got the car in gear then I was able to drive it about 25 feet back into the driveway and I turned it off. I had to have it towed to the dealership and they would not stand behind the warranty for the engine & transmission.

Filed Incident Power train · EngineNHTSA 11772855
2017 Hyundai TucsonTransmission & drivetrainElectrical systemEngine & cooling

On [[redacted]], I purchased a 2017 Hyundai Tucson from DriveTime, located at 6400 Pensacola Boulevard, Pensacola, FL 32505. Within approximately nine days of purchase, the vehicle began experiencing serious mechanical problems, raising significant concerns about its safety and roadworthiness. On [[redacted]], the vehicle suffered a severe loss of acceleration and was unable to exceed approximately 30 mph. This sudden reduction in engine performance created a dangerous situation while driving, particularly when...

Read the full complaint

attempting to maintain normal traffic speeds. Following these issues, mechanical inspections revealed water inside the spark plug wells, a severely rusted ignition coil, and a failing catalytic converter. Firestone estimated the catalytic converter repair at approximately $5,000. The presence of water and corrosion raised concerns about possible pre-existing damage and whether the vehicle had been properly inspected before being sold. The vehicle remained in repair-related custody for approximately 29 days. Despite repeated communications with DriveTime, the mechanical problems were not satisfactorily resolved. DriveTime representatives informed me that a replacement vehicle had been approved. On [[redacted]], I returned to the dealership expecting a replacement but was informed that no suitable vehicle was available. I was left without transportation, and the dealership failed to provide a satisfactory resolution. As of October 21, 2026, I remain without a vehicle. I am requesting that NHTSA investigate the sudden loss of engine power, possible electrical or ignition system damage caused by moisture intrusion, and any similar safety complaints involving the 2017 Hyundai Tucson. My primary concern is that these mechanical failures could cause another driver to experience a dangerous loss of power while operating the vehicle, potentially resulting in a serious collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Electrical system · EngineNHTSA 11772852
2023 Volkswagen ID.4Transmission & drivetrain

Vehicle: 2023 Volkswagen ID.4, VIN [[redacted]] (in service [[redacted]]) Component: Power Train - Drive axle / Driveshaft At 19,623 miles, a thumping and rolling noise developed in the rear, worst under heavy acceleration and deceleration. Volkswagen of Cool Springs (Franklin, TN) found the left rear CV axle loose where it fits into the rear drive motor. The dealer replaced the left rear drive axle (RO [[redacted]], 06/28/2025 to 07/14/2025). The same noise returned within 3 days. On 07/17/2025 (RO [[redacted]],...

Read the full complaint

19,732 miles), the dealer ordered a second driveshaft. A later visit (RO [[redacted]]) again recommended axle replacement. Further axle and seal work was done on RO [[redacted]] (10/30/2025 to 11/05/2025, 22,199 miles). The problem has come back again. The vehicle has been at the dealer since about [[redacted]], now more than 50 days, with no fix or timeline. That makes at least four repair visits for the same defect, with the first two inside the first year of ownership. A recurring loose connection between the axle and the drive motor could cause sudden loss of drive power or axle failure at speed. I am asking NHTSA to investigate rear axle and drive motor defects in the 2023 ID.4. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power trainNHTSA 11772848
2012 Hyundai Santa FELightsBrakes

This car is made to have water go into the rear tail lights,then keeps shorting out my brake lights. I have to drive with 0 brake lights, except for the top bar one. When I replaced them, it shorted them out again and has been this way the entire time I have had this car. The car should not be made to have water go directly into the tail light when the trunk door is lifted, you can see it and goes into the right rear taillight but then shorted both of them out. I cannot keep replacing my tail lights nor should I...

Read the full complaint

have to! It is dangerous for me to have to drive with 0 brake/tail lights. This car was made incorrectly and therefore should be recalled before I get rearended and hurt! Drilling holes in bottom of tail lights did not work or solve issue either.

Filed Incident Exterior lighting · Unknown or other · Service brakesNHTSA 11772847
2017 Kia SorentoDriver assistance

Only 13,245 miles on vehicle warning dash light EBS came on, after Hilltop Ford/ KIA dealer inspection $279.00 recommended fix is replacing "Distance Sensor/Cruise Control Unit" cost for part $4,808.59.

Filed Incident Forward collision avoidanceNHTSA 11772844
2009 Hyundai Santa FESuspensionBody, doors & structure

I am reporting a serious vehicle safety concern involving a 2009 Hyundai Santa Fe with approximately 56,000 miles. On [[redacted]], the vehicle was inspected at West Herr Hyundai in Williamsville, New York, in connection with Hyundai's underbody corrosion Service Campaign 947. During the inspection, the dealership discovered severe and extensive corrosion affecting the vehicle's underbody, structural components, and frame-related areas. The corrosion was so significant that the dealership determined the vehicle...

Read the full complaint

was unsafe to drive. This is not a cosmetic rust issue. The deterioration involves critical structural areas of the vehicle and raises serious concerns about structural integrity, suspension mounting points, and the potential for component failure or loss of vehicle control. The vehicle's condition presents a significant safety hazard to its occupants and other motorists. What makes this particularly concerning is that the vehicle has only approximately 56,000 miles and was otherwise in good condition. Despite its relatively low mileage, the structural corrosion has rendered the vehicle unsafe for continued operation. The vehicle remains at West Herr Hyundai and is available for further inspection. On [[redacted]], the dealership documented the corrosion, took photographs, and submitted the findings to Hyundai Corporate for review. We are currently awaiting Hyundai's determination regarding the appropriate remedy. I am requesting that NHTSA investigate this serious structural corrosion issue, including the effectiveness of Hyundai's Campaign 947 in addressing the underlying safety concern. I am also seeking an appropriate remedy from Hyundai, as the vehicle has been deemed unsafe to drive due to extensive structural deterioration. This condition presents an unacceptable safety risk, particularly in a vehicle with such low mileage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Suspension · StructureNHTSA 11772843
2023 Cadillac Escalade ESVAcceleration & cruise controlBrakesDriver assistance

My 2023 Cadillac Escalade ESV brakes on its own when Super Cruise is on. This happens in normal highway traffic with no vehicle, object or hazard in my path. The braking is sudden and hard. A vehicle behind me could hit me. On several occasions, a vehicle behind me had to brake hard / swerve to avoid a collision. I have a few cases captured on camera. The problem is intermittent. It first happened at about 15K miles in April 2025. Since then it has happened several times. I took the vehicle to nearby dealers 5-6...

Read the full complaint

times for this issue. Each time the dealer said that they could not duplicate the problem, even after leaving there for several days, and they did no repair. The problem continues.

Filed Incident Vehicle speed control · Service brakes · Forward collision avoidanceNHTSA 11772841
2022 Tesla Model Y 7-SeatSuspension

I am reporting a safety defect on my 2022 Tesla Model Y (VIN [[redacted]], 70,856 miles). On [redacted], I brought the vehicle to Tesla Service in [[redacted]] for a tire pressure alert. While performing its own service-bulletin inspection of the front and rear chassis, Tesla found that BOTH front lower lateral link assemblies require replacement and presented me with a $1,173.56 estimate, classifying the required wheel alignment as "Customer Pay." The front lower lateral link is the exact component under ODI's...

Read the full complaint

open Preliminary Evaluation PE26006 for 2021-2023 Model Y, involving detachment and potential loss of vehicle directional control. Both links failing simultaneously, discovered through Tesla's own bulletin inspection with no accident or impact damage, indicates premature component failure of a safety-critical steering/suspension part, not ordinary wear. Tesla has not agreed to cover this repair. The vehicle was promised back on [redacted] and is still not repaired. I am filing this report so the condition is documented within PE26006, and I request that NHTSA consider this case when evaluating whether the lateral link defect on 2021-2023 Model Y requires a recall. I have asked Tesla to preserve the removed parts for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11772838
2018 Kia OptimaTransmission & drivetrainEngine & cooling

My 2018 Kia Optima has the Theta II 2.4L engine. In February 2026, the dealer performed an engine/powertrain computer reprogramming. In August 2026, the engine failed and the vehicle was taken to an authorized Kia dealer, where the engine was replaced under the Theta II engine warranty. The vehicle was at the dealer from August 8 until the repair was completed on September 29, 2026. When I picked up the vehicle on October 9, it felt shaky and vibrated on the drive home. On October 11, the vehicle began giving off...

Read the full complaint

a distinct, unfamiliar smell that is not like burning fuel or oil. On October 21, I found the vehicle leaking an opaque, milky tan fluid onto my garage floor. The type and source of the fluid are UNKNOWN. I have photos of the leak. My family and I have stopped driving the vehicle because we believe it is unsafe. We were driving it with our children before these symptoms appeared. Given the history of Theta II engine failures, we are concerned about the risk of engine failure, stalling, or fire while driving. The new symptoms have not yet been diagnosed or confirmed by a dealer. I am arranging for the vehicle to be towed to a Kia dealer for warranty diagnosis. The vehicle and leak are available for inspection. I have reported these issues to the manufacturer under an open customer case.

Filed Incident Power train · Unknown or other · EngineNHTSA 11772835
2019 Honda Civic HatchSteering

It was diagnosed by my mechanic as needing a new rack and pinion but my situation matches other safety reports made from what I've been reading about. The steering is very notchy, and jerky; especially, when I am steering to the left the wheel pulls and sticks. I have to jerk the wheel back a little bit to get it to go back to the 12:00 position. When I am driving on the highway I have to make little adjustments in order to keep the car where it's supposed to be, and although nothing has happened, thankfully, in...

Read the full complaint

terms of an accident, there have been a couple of moments where I really had to jerk the wheel in order to get it to stay in the lane and it was a really dangerous situation. The car has also been making horrible creaking noises that are similar to the other ones I have read about. No warning lights came on or have come on at all.

Filed Incident SteeringNHTSA 11772833
2025 Volkswagen AtlasElectrical systemDriver assistance

Multiple occasions back up camera and entire screen not working when vehicle in reverse. Parking distance control and Maneuver braking function not working.

Filed Incident Electrical system · Back over preventionNHTSA 11772832
2021 GMC Sierra 1500Engine & cooling

Engine locked up while driving down the road at highway speeds. Lost all power and had to pull to shoulder of road. Was towed to dealership and confirmed engine locked up and covered under special recall. Was looked at a few months back and passed the recall test on engine. No lights or signs of engine failure before failure.

Filed Incident EngineNHTSA 11772830
2020 Chevrolet ColoradoEngine & cooling

The engine malfunctioned, specifically the 4 camshaft actuator solenoid valves, making the car unable to safely drive. The check engine light came on, likely indicating the car was unsafe to drive. GM issued GM Special Coverage N232430470 covering 2020 Colorado's with a 3.6L V6 engine for the Bank 2 exhaust camshaft actuator solenoid up to 15 years/150,000 miles. This was confirmed by a Chevy dealership. The vehicle was not inspected by the manufacturer, police, or insurance representative. My check engine light...

Read the full complaint

first came on 09/05/26, however, the check engine light did disappear later in the week. It came on again 09/27/26, so i decided to have the car inspected, despite the fact that the check engine light later went away.

Filed Incident EngineNHTSA 11772828
2027 Cadillac OptiqFuel systemCrash

I had just pulled into a parking space and was positioning the vehicle to park. I was about to put the vehicle into Park when the vehicle suddenly jolted/accelerated forward unexpectedly. The vehicle went forward over/into the curb and struck the wall. The forward acceleration was unexpected and was not something I intended the vehicle to do. Because this is a new vehicle, I am very concerned that there is a vehicle, software, propulsion, braking, or electronic-control issue. I will be requesting that the vehicle...

Read the full complaint

and all available electronic data related to the incident be preserved and that Cadillac/GM conduct a technical investigation before any repair, software update, reprogramming, reset, or deletion of diagnostic information is performed. Even after the recommended repairs, I am very concerned about driving this car with my children in it if they can't tell me why it jumped forward.

Filed Incident Fuel / propulsion systemNHTSA 11772824
2020 Ford ExplorerTransmission & drivetrain

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Incident Power trainNHTSA 11772820
2016 Ford EscapeOther & unknown

The rearview camera repeatedly malfunctions when reverse is selected. It turns off, displays an inverted or distorted image with lines, and most often displays a camera-unavailable message. On approximately October 16, 2026, while backing out of a residential property, the camera displayed that it was unavailable and I nearly backed to the edge of a steep drop-off. I have also had near misses involving objects and people while reversing with this malfunction. More than six months ago, I visited a Ford dealership in...

Read the full complaint

Modesto, California seeking recall repair and was told parts were unavailable. I do not recall the exact visit date. Recall 25SA9 / 25V695 remains open, and the NHTSA VIN lookup on October 21, 2026 says the remedy is not yet available. I am reporting the ongoing safety risk and prolonged lack of a recall remedy.

Filed Incident Unknown or otherNHTSA 11772819
2020 Ford EscapeFuel systemVisibility & wipers

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Incident Fuel system, gasoline · VisibilityNHTSA 11772818

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience