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Latest vehicle complaints

3,630 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Toyota RAV4Transmission & drivetrain

2019 Rav 4 car broke down in transmission just after 85k, the the hollywood toyota is asking for $7600 to fix it. The car was driven only like 20 miles per day office school. Family driven car. we wanted to fix this with other mechanics and got to know all new Rav4 are breaking down on transmission and needs a recall. Lot of people are buying those parts. why toyota service centers cannot fix the part and have to do complete transmission assembly change? they are asking 50% of the car value to fix the issue.

Filed Incident Power trainNHTSA 11771625
2017 Audi A4Other & unknown

I am reporting a recurring safety defect involving the interior speaker trim assemblies on my 2017 Audi A4 Prestige. The affected speaker trim was previously repaired under an Audi safety recall by an authorized Audi service provider. This recall repair is documented in Audi's service records. Despite the completed recall remedy, the same component has failed again. The deterioration affects multiple locations in the vehicle, and sharp edges are now exposed, creating a potential laceration hazard for vehicle...

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occupants. Audi San Diego subsequently inspected the vehicle and acknowledged the speaker trim issue. However, the dealership declined responsibility for correcting the recurring defect, stating that the recall had already been performed and was now closed. My concern is that the original safety recall remedy has not provided a lasting correction. The same safety-related component has failed again after the manufacturer's authorized repair, leaving occupants exposed to the hazard the recall was intended to address. I am requesting that NHTSA investigate the recurrence of this defect and the effectiveness of Audi's original recall remedy, including whether additional corrective action is warranted. The vehicle and affected components are available for further inspection upon request, subject to scheduling.

Filed Incident Unknown or otherNHTSA 11771624
2019 Ford ExpeditionSeats & seat belts1 injury

The contact owns a 2019 Ford Expedition. The contact received a notification of NHTSA Campaign Number: 26V344000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his daughter was sitting in the front passenger-side seat, the front passenger-side seat belt suddenly retracted with force, the seat belt retractor locked, and there was white smoke. The contact's daughter sustained severe mental distress. The local dealer was contacted and referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 155,000.

Filed Incident Seat beltsNHTSA 11771623
2018 Porsche 718 CaymanSuspensionTransmission & drivetrain

The contact owns a 2018 Porsche 718 Cayman. The contact stated that while the spouse was driving the vehicle at 70 MPH, abnormal handling occurred, followed immediately by a loud knocking noise. The driver pulled the vehicle to the side of the road and discovered the rear left axle had fractured, detached, and was hanging on the ground. The contact stated the failure was known within the Porsche community. Following the failure, a "possible rear gear fault driving permitted" message was displayed on the instrument...

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panel. The manufacturer was notified of the failure. The vehicle was towed to the dealer, where diagnosis confirmed a rear left axle failure and a damaged drivetrain, requiring a complete axle replacement and a new gearbox. The failure mileage was 25,000.

Filed Incident Suspension · Power trainNHTSA 11771621
2024 Tesla CybertruckBody, doors & structure

purchased a pre-owned 2024 Tesla Cybertruck directly from Tesla and took delivery on October 1st, 2026. Before delivery, I noticed the tailgate would not latch properly. A Tesla employee forced it closed, but the truck was delivered with the problem unresolved. After delivery, the tailgate unexpectedly opened multiple times while I was driving, including on the highway. I had to pull over to close it. This endangered me and other motorists. I requested service on October 2nd, 2026, and brought the truck to Tesla on...

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October 14th. Tesla subsequently repaired the tailgate, but the problem was apparent before delivery. The rear camera was scratched or damaged at delivery and later replaced by Tesla. I have also experienced interruptions to Tesla's self-driving or driver-assistance features when camera functions were unavailable, raising concerns about camera-dependent safety systems. The truck also shakes and makes unusual noises above about 70 miles per hour. The cause has not been identified, and the vibration remains unresolved. I do not feel safe driving it at highway speeds until it's inspected. Shortly after delivery, I found numerous cockroaches and ants, particularly around the bed and tailgate. My daughter has a documented cockroach allergy, which makes exposure a serious concern for my family. Tesla service described the infestation as a hazard and said service could not proceed until professional cleaning was completed. I no longer feel this vehicle is safe. I have service records, photos, and messages documenting my reports. I ask NHTSA to review the potential safety defects, especially the tailgate opening while driving, the camera-related driver assistance interruptions, and the unresolved highway vibration.

Filed Incident StructureNHTSA 11771620
2019 Hyundai TucsonEngine & cooling

NHTSA Safety Complaint - 2019 Hyundai Tucson Engine Failure I am reporting a serious engine safety concern involving my 2019 Hyundai Tucson AWD 2.0L (VIN: [[redacted]]). On [redacted], the red engine oil-pressure warning light suddenly illuminated while I was preparing to drive home. Concerned about possible engine failure, I stopped using the vehicle and had it towed to Pohanka Hyundai in [[redacted]]. On [redacted], the dealership provided a diagnostic video indicating that the engine was defective and needed...

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replacement. A written estimate dated [redacted] quoted $7,823.58 for an engine replacement. Despite this diagnosis, the dealership later declared the vehicle drivable and returned it after adding oil, without providing a satisfactory explanation for reversing its original findings. The engine problems continued, and the vehicle had to be returned to the dealership. This presents a serious potential safety hazard. An unresolved engine or oil-pressure problem could cause sudden engine failure, loss of propulsion, or a breakdown while driving on a highway or in heavy traffic, increasing the risk of a collision and injuries to occupants and other motorists. I am particularly concerned that a vehicle initially diagnosed as needing engine replacement was subsequently declared safe to drive without documented evidence that the underlying problem had been corrected. I request that NHTSA investigate whether this engine failure represents a broader safety defect affecting 2019 Hyundai Tucson vehicles and whether additional safety measures, including a recall investigation, are warranted. Vehicle: 2019 Hyundai Tucson AWD 2.0L VIN: [[redacted]] Mileage at diagnosis: Approximately 87,656 miles Incident Date: [redacted] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11771618
2024 Honda Accord HybridElectrical systemEngine & coolingFuel system

On October 12, 2026, my 2024 Honda Accord Sport-L Hybrid experienced a serious and potentially dangerous loss of propulsion while driving. Without warning, multiple warning lights and system malfunction messages appeared simultaneously on the dashboard. The vehicle then switched to electric-only (EV) operation, and the gasoline engine was no longer providing propulsion. I continued operating the vehicle using the remaining hybrid battery charge. As the battery charge decreased from approximately 1-2 bars to...

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empty, the vehicle lost its ability to propel itself and eventually came to a rolling stop. After stopping, I turned the vehicle off and restarted it. The vehicle subsequently resumed normal operation, and most of the warning lights disappeared. However, the emissions system warning remained illuminated. After researching this incident, I discovered NHTSA Safety Recall 25V785000 (Honda Recall TN2), which affects certain 2023-2025 Honda Accord Hybrid vehicles. According to the recall, a software error involving the Integrated Control Module (ICM) may cause the system to reset while driving, resulting in a loss of drive power. The symptoms described in this recall closely resemble what I experienced. However, when I contacted Honda, I was informed that this recall had already been completed on my vehicle. I am extremely concerned that my vehicle experienced a loss of propulsion despite Honda reporting that the applicable safety recall remedy had already been performed. This incident presents a significant safety risk, particularly if a similar failure occurs while traveling at highway speeds, navigating an intersection, or driving in heavy traffic. I am requesting that NHTSA investigate whether the existing recall remedy adequately addresses this potential safety defect, whether the software update was properly implemented, and whether other Honda Accord Hybrid owners have experienced similar failures after recall completion.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11771616
2023 Acura MDXOther & unknown

We purchased this 2023 Acura MDX less than a year ago and are under the 4 year 48,000 mile extended warranty, but also purchased warrantees to cover both the interior and exterior of the vehicle to have a worry-free experience for the entire life of the loan on the vehicle at the strong recommendation by the GM of the dealership. We had the vehicle serviced for an oil change on [redacted] and had no issues with the vehicle and nothing came up on their inspection while servicing. A week went by and we had a rain...

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storm over the weekend and my wife noticed that the floor of the driver side was wet and then noticed the passenger side front was damp as well. She called the dealership to report it and brought the vehicle in right away to see what's going on. We were told that the cost of repair would be $3,450 to replace the rug and clear the drain house and make sure it no longer leaks. We were told they could clean and dry out the rug if wanted to go the least expensive route and would be about $2,000. We were told that because it was caused by external factors (rain and debris) that caused the drain hose to back up and cause water to leak into the car in multiple spots and would not be covered under ANY of the warrantees and would have to be paid out of pocket. After a bunch of discussions and back and forth we were told that we could submit it to our car insurance to help with some of the out of pocket coverage. We did not own the car last fall for enough debris to be in the drains, it is september weather (just officially fall) and only rained out as it does in [[redacted]]. We have other cars with sunroofs and neighbors with sunroofs with no problems. This repair should not be out of pocket and should be paid at the expense of Acura dealership and not by the owners who have spent thousands on fees, payments, warranty coverage, etc. We do not have the money to pay for this damage and now weeks have gone by with no resolve and are now also concerned with mold issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11771614
2016 Dodge DartTransmission & drivetrain

The contact owns a 2016 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Powertrain); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Incident Power trainNHTSA 11771607
2019 Jeep WranglerOther & unknown

Cluster panel failed. Dashboard is completely dark (ie. no speedometer, fuel guage. etc)

Filed Incident Unknown or otherNHTSA 11771606
2021 GMC AcadiaOther & unknown

The magnetic chest clip does NOT latch. It can easily be pulled apart by hand. It compromises my child's safety tremendously by allowing the harness straps to slip off of her shoulders in event of a crash leading to a projected infant. Upon doing further research and posting in my moms group on facebook i've found countless reports dating back to 2023 where this magnetic chest clip is a terrible design and idea. Many consumers reported to the manufacturer and received multiple replacements and regretted buying the $360+ car seat. It needs recalled and removed IMMEDIATELY before they have an ejected child lawsuit or many.

Filed Incident Chest clip, buckle, harnessNHTSA 11771605
2022 Hyundai Kona ElectricDriver assistance

We took this car in to the dealer to implement the "BMS Battery Logic Improve (26-01-065H)" update on 9/17/26. We have had two issues that appear to be software related and might be caused by improper voltage from the 12 volt battery. The issues are: - Warning messages appeared "Check forward safety system" and "Smart cruise control conditions not met". The Smart cruise control stopped working. This is still happening. Started on October 10. - The Charging Port door release required 3 or more clicks of the...

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"unlock" function to open. We resolved this by changing the unlock setting in the settings software, making us think this is a software issue from the update. Started on September 18. Safety is decreased by not having Smart Cruise and Forward Safety Systems available. We will go to the dealer today. We have reported this to Hyundai, case #43378707. No one else has inspected the car. The warning lights appeared on October 10th.

Filed Incident Forward collision avoidanceNHTSA 11771602
2014 Dodge DurangoSeats & seat belts

I own a 2014 Dodge Durango. The front passenger-side Active Head Restraint (AHR) deployed unexpectedly while the vehicle was parked in front of my garage with the engine completely turned off. I was sitting in the front passenger seat when I suddenly heard a loud bang. The active head restraint deployed without warning, struck the back of my head, and pushed my head forward. I was startled but did not sustain any injuries. There was no accident, collision, rear impact, or other external force that could have...

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triggered the system. The passenger-side head restraint remained deployed and visibly opened after the incident. This unexpected activation of a safety restraint system while the vehicle was stationary raises serious concerns about occupant safety. Had the same failure occurred while driving, it could have startled or injured an occupant. I contacted an authorized Dodge dealership regarding replacement. The dealership quoted $1,545 for the replacement part and an additional $324.96 for three hours of labor, totaling $1,869.96 before taxes. I also contacted Dodge Customer Care. I was informed that the X88 extended warranty coverage expired on November 12, 2024, and that the repair would likely be at my expense. I am requesting that NHTSA investigate this potential safety defect involving the spontaneous deployment of the Active Head Restraint system.

Filed Incident SeatsNHTSA 11771601
2015 Jeep CherokeeOther & unknown

The 3G cellular network that supports the 911 feature integrated into the car's onboard computer system (uConnect) was sunsetted. That's fine and all, but now these cars all all getting frequent warnings that hijack the dashboard screen for several seconds multiple times during a drive. There is no update to fix this. Basically we are being subjected to warning that I override our navigation because of an issue that Jeep knew was coming and has done nothing about. The only fix are aftermarket workarounds that...

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require the expensive install of hardware that "tricks" the system into believing it is connected to a cellular network. This is not okay!! They need to push an update to remove these alerts!

Filed Incident Unknown or otherNHTSA 11771595
2023 Jeep Wagoneer LEngine & cooling

The thermostat suddenly failed, causing extensive engine failure. The engine failure was the direct and unavoidable consequence of a known manufacturer defect explicitly covered under Customer Satisfaction Notification 26B and TSB 09-006-25 / RSU 25-047 which should have replaced my thermostat or been a recall.

Filed Incident EngineNHTSA 11771591
2023 Land Rover Defender 90Electrical system

We purchased this vehicle new on 3/22/23. On 3/23/24 we started having "Charging System Fault" Red Warning Lights on the dash. Our first service to remedy this issue was on 3/23/24 with 288 miles on the vehicle. We have continued to have these issues, which has ultimately been determined to be related to the current open recall (NHTSA Recall Number 26V-248). We have been in the shop 5 times over the past 3 years for the same issue. Most recently, at 50,873 miles last week, the DC-DC converter failed and left...

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us stranded. We had to have the vehicle towed to Land Rover Albany. Land Rover Corporate is stating that the issue is the DC-DC Converter per the open recall, but that because the vehicle is now out of warranty and they still dont have a remedy for the recall issue, that we have to pay out of pocket to have the vehicle repaired. This issue has been known specifically for us since March 2023 and the recall has officially been open with the NHTSA since April 2026. For them to not have a remedy to an issue that shuts the vehicle down and the driver loses control of the vehicle is absolutely dangerous and negligent, especially having known about it for this long. And then their unwillingness to cover the repairs just speaks to their lack of urgency to resolve the safety issue.

Filed Incident Electrical systemNHTSA 11771590
2023 Tesla Model Y (all Variants)AirbagsAcceleration & cruise controlDriver assistanceCrash

The contact owns a 2023 Tesla Model Y. The contact stated that while pulling into a parking space with the brake pedal depressed, the vehicle unintendedly accelerated and struck an occupied parked vehicle ahead. Upon shifting into Reverse (R), the failure recurred, causing the vehicle to strike the front bumper of a parked and unoccupied USPS truck, which then struck a parked, unoccupied vehicle. The contact engaged the electric parking brake to stop the vehicle. The contact stated that the forward collision...

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avoidance system failed to engage to prevent the collisions. The front driver's side air bag failed to deploy as expected. The vehicle sustained rear-end damage. The vehicle was towed to an auto collision center, where a superficial diagnostic inspection was performed, and the contact was informed that no failure was found. The manufacturer was notified of the failure and referred the contact to a Tesla Service center and to the NHTSA Hotline for assistance. The failure mileage was 30,616.

Filed Incident Air bags · Vehicle speed control · Forward collision avoidanceNHTSA 11771589
2026 Audi A6 SedanElectrical systemAirbagsBody, doors & structureCrash1 injury

The contact owns a 2026 Audi A6. The contact stated that while driving in stop-and-go traffic, a second vehicle reversed and struck the front end of the contact's vehicle. During the crash, the driver's side front air bag failed to deploy. The contact sustained a neck injury that required medical treatment. A police report was taken at the scene. Following the crash, several safety-related failures occurred while operating the vehicle, including an illuminated air bag warning light, an "SOS system not available"...

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warning message, a malfunctioning seat belt restraint that failed to properly secure the driver, and a trunk lid that failed to latch properly. The vehicle was taken to the dealer, who was unable to determine the cause of the failures. The manufacturer was notified of the failures. The failure mileage was 21,002.

Filed Incident Electrical system · Air bags · Latches / locks / linkagesNHTSA 11771588

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