I am submitting this complaint regarding repeated power steering failures involving our 2019 Land Rover Discovery Sport SE, which have raised serious concerns about the safety of this vehicle and the risk posed to my family. On November 18, 2025, our vehicle was involved in a collision with a deer. Following the accident, it underwent extensive repairs, including electrical work, steering-related diagnostics, and calibration. Repair records indicate that additional diagnostic work was required at Land Rover Cherry...
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Hill after another repair facility was unable to resolve calibration issues. Despite these repairs, the vehicle has continued to experience recurring power steering failures, requiring additional visits to Land Rover Cherry Hill. During these failures, the steering became unusually difficult to turn, and a warning message appeared on the dashboard. The failures occurred both while the vehicle was being driven and when attempting to start it. The loss of power steering assistance while driving is especially concerning because of the increased physical effort required to steer and the potential difficulty maintaining control during turns, traffic situations, or emergency maneuvers. Following previous repairs, we continued operating the vehicle with the understanding that the steering-related problems had been resolved. However, the same issue has repeatedly returned, most recently in October 2026, leaving the vehicle unsafe for us to operate. We have been advised that a potential issue involving the vehicle's wiring harness may be contributing to the recurring failures. However, the underlying cause has not been confirmed, and additional diagnostic evaluation is pending. Our greatest concern is that our family has repeatedly been placed in a potentially dangerous situation involving the failure of a critical vehicle safety system. We relied on the repairs performed and believed the vehicle was safe to drive, only to experience additional steering failu