Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,618 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2017 Nissan AltimaSeats & seat belts

2017 Nissan Altima purchased used from large used dealer chain location in Albuquerque, NM on 11/24/25. At delivery, salesman demonstrated driver seat moved up/down and stated it just needed a bolt/belt. Co-signer who was present witnessed. Component failed: Driver seat front mounting bolt missing - seat not secured to floor, moves up/down and wobbles side to side. Vehicle was sold with this defect present at delivery. Safety risk: In crash or hard braking, unsecured driver seat can shift, ejection risk, loss of...

Read the full complaint

control, seatbelt and airbag will not protect correctly. Driver and any passenger at risk. Elderly co-signer also at risk as passenger. Reproduced/confirmed: Yes. Dealer had vehicle 10/09-10/12/26 for service, did not repair seat, attempted to charge $5,000 for transmission codes P0965 and P0776 limp mode. Vehicle returned 11:05 AM 10/12/26 by tow driver still with same defect. Video taken night of 10/12/26 shows seat still wobbling same as delivery 11 months earlier. Mother-in-law thought it was fixed at 3:19 AM same day, video proves it was not. Inspected by: Dealer service department, independent quick lube shop, tow driver. Warning lamps: Transmission limp mode, check engine light for P0965/P0776 - seat has no warning lamp. Vehicle available for inspection upon request - currently at home address on file, not driven due to safety.

Filed Incident SeatsNHTSA 11771270
2023 GMC Sierra 1500Body, doors & structure

While driving at highway speeds the upper front grill part of my gmc sierra truck simply flew off. It went airborne and flew behind me causing traffic directly behind me to swerve out of the way into other traffic lanes to avoid missing the grill piece from hitting them. There was no indication of the part being loose or rattling or any warning. It simply just flew off. This could have easily caused an accident or flew into my windshield and cracked it as well. This needs to be investigated. This is a common gmc sierra 2022+ body style issue as I have heard from other owners experienced the same thing.

Filed Incident StructureNHTSA 11771269
2019 Toyota HighlanderTransmission & drivetrain

Transmission had problems with shifting gears - can hear a banging noise while shifting gears. Reported to dealer and they indicated diagnostics report showed purge valve issues. Nothing showing transmission errors. 9/20/26 significant transmission Issues occurring with eco mode turning on and off problems with shifting and no power with RPM up to 5 let off gas pedal and eco shift then transmission accelerated. Problem repeated for 40 miles on Interstate 95 with family and animals. Engine lights finally come on...

Read the full complaint

stating AWD error traction control On and off visit dealer an 1/8 mile from Haley Toyota Richmond VA - $280 diagnostics show transmission failure, needs to be replaced for $12000 at 87K miles warranty expired no assistance offered and "0" transmissions available throughout the United States- - $470 out of pocket tow truck to get it to a local transmission shop in Waldorf MD 25 miles from home. Definitely a safety issue when there is no acceleration on a major highway and now error codes to indicate there is a major transmission problem!

Filed Incident Power trainNHTSA 11771267
2019 Dodge Grand CaravanElectrical systemLights

About a month ago had an issue where the battery was drained completely. Couldn't unlock the van with the FOB, had to use the physical key to unlock the door. Was able to jump the battery and i started right up. Assumed that a over-head light was left on. Confirmed the battery was holding a charge, no issues with alternator. Had the same battery drain a couple of days later. Jumped the van again. Remove any devices from all the power outlets. The battery issue went away. 2 weeks ago noticed that...

Read the full complaint

the instrument cluster console appeared to be frozen. I tried to change the settings to view the trip counter. Turns out that none of the steering wheel buttons were working, except for the Cruise Contorl. The steering wheel horn is not working either. However the horn beeps when I use the FOB to lock the van. As it was at night time, noticed that the over-head interior lights are not working either. The lights in the doors are working. The vanity mirror lights are working. Checked the owners manual and online look-ups, found that the M20 fuse is responsible the following items (which are not working) - Instrument Cluster Interior Light, Switch Bank, Steering Column Module, Switch Steering Wheel Pulled the fuse and found that it was blown. With the van not running, replaced the fuse. And it blew immediately. Based on online searches, and some troubleshooting to help try and narrow the issue, it appears that the problem is the clockspring in the steering wheel. Based on information it appears to be known issue. I called the dealer to see what the cost was to diagnose and replace. i'm looking at over 1K for parts and labor to replace the clockspring. My previous mini-van, which was a 2015 dodge caravan with 180K had no issues with the clockspring. This van is 4 years newer and half the miles.

Filed Incident Electrical system · Exterior lightingNHTSA 11771266
2018 Kia SoulEngine & cooling

I am reporting excessive engine oil consumption in my 2018 Kia Soul, VIN [[redacted]], with over 150,000 miles. The engine consumes approximately 1-2 quarts of oil every 1,000 miles. There are no visible external oil leaks, and the vehicle does not produce visible exhaust smoke. I am concerned that this excessive oil consumption may indicate an internal engine defect and could lead to engine damage or sudden engine failure if the oil level becomes too low . Having to add oil so frequently creates an ongoing risk...

Read the full complaint

that the engine could become dangerously low on oil between checks, potentially resulting in engine failure while driving and creating a safety hazard for the driver and other motorists. I contacted Kia America to report the problem and request assistance with diagnosis and engine repair or replacement. Kia reviewed my VIN and stated in writing that there are no applicable oil-consumption recalls, service campaigns, or warranty extensions for my vehicle. Kia also denied my request for goodwill assistance. I am concerned that this problem may affect other Kia Soul owners and believe it warrants further investigation. I am submitting this complaint so that NHTSA can document the excessive oil consumption and determine whether further investigation is warranted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11771265
2024 Volkswagen AtlasElectrical system

I purchased my 2024 Volkswagen Atlas new on January 25, 2025. Since purchase, the infotainment/touchscreen system has repeatedly failed, sometimes while driving. The screen becomes completely black and nonfunctional, causing loss of the rearview backup camera, windshield defroster controls, and temperature adjustment functions as well as Car play issues and anything that the infotainment center handles such as the radio, auto start stop system or any warnings that may need to be seen before driving the vehicle. ...

Read the full complaint

The system has also repeatedly shut off and restarted while driving. At times I have pulled over and restarted the vehicle to attempt to restore operation, but this does not consistently work. The screen is currently completely inoperative, and I cannot activate the windshield defroster, backup camera or change the temperature. The vehicle has been taken to Volkswagen of Inver Grove Heights multiple times for related problems, including visits during 2025 and 2026. The failures continue despite attempted repairs. I am concerned about the risk of impaired visibility when windshield defrosting is unavailable and the loss of the rearview camera when reversing. I have video documentation of the recurring malfunctions.

Filed Incident Electrical system · Unknown or otherNHTSA 11771264
2021 Ford Bronco SportEngine & cooling

Vehicle had rough idle. Loss power. Loss engine coolant and oil and started pouring large amounts of white smoke from exhaust.

Filed Incident EngineNHTSA 11771263
2023 Ram 1500 Quad CabLights

My directionals do not cancel after completing a turn and stay on as I drive straight until I notice and I feel this is extremely dangerous

Filed Incident Exterior lightingNHTSA 11771262
2019 Toyota HighlanderOther & unknown

While traveling east on [[redacted]] in [[redacted]] on Monday, [redacted], the sunroof of my Toyota Highlander 2019 spontaneously shattered. There were four occupants in the car and we all heard what sounded like a gunshot or explosion. There were a few shards of glass that hit my daughter who was in the front passenger seat in the head and small pieces of glass throughout the car. I did not pull over on highway [[redacted]] because it is a one lane highway with minimal room on the shoulder. I immediately closed...

Read the full complaint

the sunshade and put my hazards on and drove about a quarter mile exited safely, pulled onto a side road, and called the police in [[redacted]]. There were a few pieces of glass that were flying off of the car and towards the car behind us, however, I believe they stayed back a bit because we did suddenly put our hazards on, and I don't feel that their cars were impacted by the flying glass. No one in the car was physically injured however we were all shaken up. I did call the police because I wasn't sure what to do and I had three [[redacted]] kids in the car with me and I needed to know we were safe where we were pulled over. At that time, I also called my husband and he contacted our insurance company to discuss options for repair and how to get three hours home with the car. We chose not to use roadside assistance. The officer followed us a short distance to ensure the glass was not flying out to cars behind us and we were able to safely drive. We drove to the local Walmart where we taped up the sunroof so that we could drive home. The drive home was about three hours and was very stressful as I was concerned about the sunroof and the safety of the three minors that were in the car with me. There were no warnings of the spontaneous shatter and the sunroof had no issues or malfunctions prior to the incident. In the photos attached there is a link to the YouTube video of the aftermath of the spontaneous shatter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11771257
2021 Hyundai ElantraElectrical system

my car has 60,000 miles and the horns on the car have been replaced 3 times Hyundai issued an extended warranty for the horns on certain 2021-2025 model year ELANTRA, 2022-2025 model year ELANTRA N and 2021-2025 model year ELANTRA Hybrid vehicles' for the 10 years or 120,000 miles from the date of original retail delivery I don't know what world this is acceptable in but it's not acceptable too me after have 3 sets of horns replaced

Filed Incident Electrical systemNHTSA 11771253
2022 Acura MDXTransmission & drivetrain

My less than 5 year old car had a leak coming from the center front of the car. Acura Service said the transfer case and transmission connection spindles were damaged and transmission seals are leaking. They recommended a replacement of both transmission and transfer case, at a cost of over $13,000, and that is after Acura Customer Service gave me a 10% discount on the repair.

Filed Incident Power trainNHTSA 11771251
2018 Toyota CorollaEngine & cooling

schedule a service appointment at AutoNation Toyota Hayward for October 14, 2026, at 8:40 AM. I arrived before 8:37. At that time, I was told it would only take three hours to complete. The car hadn't moved at 11:37. At that time I asked when it could be completed. I was told there's no estimated completion time. So I've decided to leave. Why was my appointment set for 8:40 if nobody was free to deal with this until 11:37 ?

Filed Incident EngineNHTSA 11771248
2017 Nissan MaximaDriver assistanceCrash

Assessment: The driver reported that the vehicle did not provide any alert prior to the collision. The exact cause of the lack of alert is unknown at this time. Possible contributing factors may include system malfunction, sensor obstruction, or limitations in the vehicle's alert technology.

Filed Incident Unknown or other · Forward collision avoidanceNHTSA 11771247
2022 Honda CivicSteeringWheels & tires

My 2022 Honda Civic Sport is affected by NHTSA Safety Recall 24V-744 (Honda Campaign SJS) for the steering gear. On SXXX, an authorized dealership (Honda City Chicago) officially diagnosed my vehicle with an "INTERNAL FAILURE CAUSING A KNOCKING TYPE OF SOUND" within the steering rack assembly, indicating it requires a complete replacement estimated at $4,680.27. Despite having an open recall for this exact steering gear defect, Honda Corporate (Case Manager [[redacted]], Case #[redacted]) formally denied covering...

Read the full complaint

the repair, falsely claiming that the problem is not covered and that the vehicle is out of warranty. The vehicle experiences a permanent knocking noise when turning the steering wheel from a stop. This defect has caused severe, uneven, and premature wear on all 4 tires (Walmart purchase less than a year old), completely destroying them and making the vehicle lose alignment immediately after service. Honda is refusing to perform the mandatory safety recall repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · WheelsNHTSA 11771245
2017 Ford EscapeEngine & cooling

Vehicle went into limp mode with my teeange daughter driving on the interstate due to the known coolant intrusion issue.

Filed Incident EngineNHTSA 11771243
2024 GMC Hummer EV SUVElectrical systemVisibility & wipersDriver assistance

The infotainment system on this 2024 GMC Hummer EV fails during driving in a way that creates a safety hazard. The system controls the rearview camera, drive mode display, turn signal audio feedback, charging and range information, climate controls, and all audible warnings. When it fails: - Screen goes completely black during drives, sometimes for 10 or more minutes. No camera, no drive info, no warnings visible. On one occasion I had to pull the vehicle over because the screen was frozen for over 10 minutes...

Read the full complaint

while driving. - Audio cuts out completely including turn signal clicks and warning chimes. The vehicle has to sit powered down for 4 to 5 or more hours before audio works again. - Apple CarPlay freezes and becomes unresponsive. Screen cannot be controlled. The dealer has attempted repairs on this defect at least 6 times across multiple service visits, including a complete radio module replacement in May 2026, multiple software resets, and OTA updates. None has permanently resolved the issue. Written statements on official repair orders from the dealer confirm GM has no fix. One recent RO stated "Condition currently under engineering investigation for permanent repair." Another had "NO FIX AT THIS TIME" written on it twice. The service advisor has also confirmed in writing that GM engineering has no permanent repair available. GM has acknowledged the defect exists on 2024 Hummer EVs through published service bulletins but has not issued a repair. On a vehicle this heavy with cameras, blind spot monitors, and driver assistance systems that run through the central display, losing the display at speed is dangerous. Vehicle and all documentation available for inspection upon request.

Filed Incident Electrical system · Visibility / wiper · Forward collision avoidanceNHTSA 11771237
2024 GMC Hummer EV SUVSteering

This 2024 GMC Hummer EV has had multiple safety-critical fasteners found loose from factory assembly, discovered across several service visits at an authorized GM dealer. 1. POWER STEERING: Diagnostic code U0131 00 was found - Loss Communication with Power Steering Control Module. Dealer traced the fault to loose ground bolts G176 and G177 at the power steering control module. Technician was able to turn the bolts 1/4 to 1/2 turn to tighten them. This caused a Service Power Steering - Drive With Care warning plus...

Read the full complaint

a 4WD Temporarily Unavailable warning simultaneously. Steering physically became harder to turn during driving. GM TAC case 107017705 was opened. 2. DRIVE SHAFT BOLT: Found loose and replaced. 3. ALL FOUR AXLE NUTS LOOSE: On one visit the driver rear axle nut was found loose and replaced. On the next visit one week later, the dealer found THREE MORE loose axle nuts - driver front, passenger front, and passenger rear. All four axle nuts on this vehicle were loose from the factory and had to be replaced as single-use fasteners. Symptom was intermittent loud clunking noises from all four corners when stopping, starting, and braking. Loose axle nuts on a 9000+ lb EV are a catastrophic safety risk with potential for wheel separation. Loose power steering ground bolts caused real reduction of steering assist on this heavy vehicle during driving on public roads. My child rides in this vehicle. The pattern of multiple loose critical fasteners discovered across multiple service visits strongly suggests systemic manufacturing or assembly quality failure on this specific vehicle, and possibly on other 2024 Hummer EVs built in the same window. All issues are documented on official dealer repair orders. Vehicle and all documentation are available for inspection upon request.

Filed Incident SteeringNHTSA 11771235
2025 Mazda CX-50Transmission & drivetrain

The rear differential makes a grinding, clicking noise when traveling at low speeds and especially when turning. After a fluid change the on the differential, a large amount of metal fragments were visible in the oil. Also causes rear wheel hop on sharp turns. This is a known issue amongst CX50 owners but Mazda refused to acknowledge an issue. The issue started for me around 40k miles. Just outside the warranty period.

Filed Incident Power trainNHTSA 11771233
2018 Ram 2500Brakes

I received a Safety Recall notice back in [redacted] for the HCU ABS component on my 2018 Ram 2500 (C4B/NHTSA 24V-896). Subsequently, the ABS component failed shortly after so I took the truck into CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa and they temporarily repaired the unit, but did not and have not had a replacement unit to resolve the recall notice safety issue. As stated on the paperwork, it is typed "Advised customer that the HCU is currently on recall, but the recall fix is not available at this...

Read the full complaint

time". To date, there has been no repair of that part made to my truck to resolve this safety recall, but the recall notice was removed by Stellanis on my truck, most likely following a conversation that I had with them last month expressing my concerns for safety when operating my truck and asking for an update on when the part would become available. I believe that Stellanis reported this as "fixed" fraudulently to the NHTSA and I would like for the NHTSA to investigate this thoroughly. I talked with NHTSA service agent "[[redacted]]" today about this issue and he assigned reference number [redacted] for the incident. I have attached the documents as per my statements above for review. I look forward to your reply on this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Service brakesNHTSA 11771231

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience