Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2019 Kia ForteSteeringElectrical systemEngine & cooling

I took my 2019 Kia Forte LXS to a certified Kia dealership to have the mandatory anti-theft security upgrade performed (Campaign CS2312), which involves installing an ignition cylinder protector plate inside the steering column. Immediately after picking up the vehicle, multiple severe safety and electrical defects appeared. The engine is running very rough, sputters, and loses power especially going up hills, making it dangerous to drive. Additionally, the brake light main is now malfunctioning and fail to...

Read the full complaint

illuminate. - creating an immediate crash hazard. The radio and dashboard electronics are also cutting out intermittently. mileage is also not being calculated right. These dangerous engine and electrical safety defects were directly caused by the dealership's botched installation of the manufacturer's security campaign."

Filed Incident Steering · Electrical system · EngineNHTSA 11771172
2017 Hyundai Santa FE SportTransmission & drivetrainEngine & cooling

This is in reference to the Hyundai 9C2 ECU software update for Theta II engines that have caused my 2017 Santa Fe Sport to hesitate, surge and run poorly the first few minutes after a cold start! I contacted my dealership but they have not offered any resolution as of yet even though Hyundai Corporate is well aware of the problems caused by the 9C2 software upgrade!

Filed Incident Power train · EngineNHTSA 11771171
2017 Cadillac ATSSteering

My 2017 Cadillac ATS had the Electric Power Steering failed and I found a recall for the same year make and model went to the dealer and they said my vin isn't part of that recall but this vehicle has 49K miles and there was no reason it failed. They need to expand the recall.

Filed Incident SteeringNHTSA 11771169
2025 Tesla Model 3 (all Variants)Electrical system

The contact owns a 2025 Tesla Model 3. The contact stated that on several occasions while driving with Full Self-Driving (FSD) mode engaged and approaching a closing gate, the vehicle failed to come to a complete stop. The failure required manual driver intervention to prevent a crash. The manufacturer was contacted but was not notified of the failure. The failure mileage was 15,000.

Filed Incident Electrical systemNHTSA 11771168
2021 Polestar Polestar 2Electrical systemFuel system

I am reporting a recurring, unresolved propulsion-system fault affecting my 2021 Polestar 2 Dual Motor. Since 2025, this vehicle has experienced repeated electrical and propulsion-system problems, including an incident in November 2025 when the vehicle became immobilized and would not engage Drive or Reverse. That incident was resolved after the 12-volt battery was replaced. During 2026, the vehicle repeatedly displayed the warning "Propulsion System Service Required." These warnings have occurred despite numerous...

Read the full complaint

repair attempts involving major high-voltage electrical components. Polestar service documentation identifies diagnostic trouble codes involving the Battery Energy Control Module (BECM), including P0AE300, P0ADB00, and P0C7800. These codes concern high-voltage contactor control and precharge-system operation. Additional diagnostic codes have been recorded in the onboard charging system. Repairs during 2026 have included replacing the Battery Energy Control Module, the onboard charger twice, the high-voltage air-conditioning compressor twice, and high-voltage switching or precharge components. In June 2026, the vehicle was returned following repairs, but the propulsion warning recurred within approximately 50 miles. On September 23, 2026, Polestar Princeton returned the vehicle after replacing the onboard charger for a second time. The service department indicated that the vehicle was operating as designed. On September 25, 2026, approximately two days after this repair, the "Propulsion System Service Required" warning returned. I photographed the warning and notified Polestar Princeton and Polestar Customer Engagement. The warning persisted across vehicle shutdown and restart attempts. I returned the vehicle to Polestar Princeton on approximately September 27, 2026, where it remains. I have not received confirmation that the promised higher-level engineering evaluation

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11771167
2022 Honda CivicSteering

Sticky steering has returned after the safety recall repair. The steering intermittently sticks and requires extra effort to turn, mostly at highway speeds after driving for a while. No warning lights or messages come on. This is the same defect covered by safety recall 24V744 (Honda bulletin 24-119), and the recall repair (worm gear spring kit and grease) was performed at a Honda dealer in July 2025. The symptom has since come back. The vehicle was taken back to the same Honda dealer. The technician test drove it...

Read the full complaint

and could not duplicate the condition, found no codes, and found the wiring to the EPS motor OK. The dealer still recommended replacing the complete EPS steering gearbox under Honda Service Bulletin 23-037, which describes this exact condition (steering effort complaint at moderate/highway speeds with no warning light or stored code). The dealer says there is no warranty coverage and quoted about $2,275 plus tax. A goodwill request has been sent to American Honda and a case was opened with Honda customer service; no decision yet. Safety risk: the car is driven daily by a young driver, and a sudden increase in steering effort at highway speed could cause a lane departure or overcorrection. The recall remedy does not appear to have fixed the defect on this vehicle. The steering gearbox is still installed and available for inspection.

Filed Incident SteeringNHTSA 11771164
2021 Kia SorentoTransmission & drivetrain

The contact owns a 2021 Kia Sorento. The contact stated that while accelerating between 10 MPH and 15 MPH, the vehicle vibrated and jerked, similar to an attempted gear shift, before returning to normal operation. Additionally, the vehicle experienced a loss of motive power, particularly while traveling down a decline. The failure was a recurring issue. The dealer was contacted. The failure mileage was approximately 76,500.

Filed Incident Power trainNHTSA 11771163
2022 Tesla Model Y 7-SeatSteeringDriver assistance

After making a left turn I got 2 alerts on my screen "steering assist reduced" and "lane departure disabled", I tried to reset the vehicle few times, but it didn't work, I drove it to Tesla repair center and they issued steering rack damage diagnosis, Tesla is removing and replacing the steering rack along with wheel alignment at this moment. Driving with the alert was extremely dangerous since the steering could have been completely disabled while driving and this could happen on the freeway or a busy street which...

Read the full complaint

would have put me and others at the risk. Since it has been a very common problem with 2022 and 2023 models and recall has been issued for 2023 models, I feel like the 2022 models having the exact same problem are being ignored and it's drivers put at a risk of hurting themselves or others.

Filed Incident Steering · Lane departureNHTSA 11771161
2017 Ram 3500Brakes

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently lost Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), and cruise control functionality. The contact stated that the systems later became completely inoperable and could not be engaged. The contact inspected and diagnosed the vehicle, retrieving multiple diagnostic trouble codes associated with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer was...

Read the full complaint

contacted. The manufacturer was notified of the failure via telephone, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 84,500.

Filed Incident Service brakes, hydraulicNHTSA 11771158
2017 Nissan MaximaOther & unknown

I am experiencing a severe safety defect regarding the door lock mechanisms on my 2017 Nissan Maxima. The electronic door lock actuators have failed, causing the doors to intermittently refuse to lock or unlock when using either the key fob or the internal door switches. This creates a critical safety hazard, as it leaves the vehicle vulnerable to theft when the doors fail to lock. More importantly, when the doors fail to unlock, it compromises passenger safety during an emergency, as occupants can become trapped...

Read the full complaint

inside the vehicle or unable to exit quickly. This is a known, widespread issue across multiple Nissan models from this era, and Nissan needs to be held accountable. I request that the NHTSA investigate the 2017 Nissan Maxima door lock actuators and force a safety recall to prevent potential injuries or entrapment.

Filed Incident Unknown or otherNHTSA 11771157
2023 Toyota Corolla CrossBody, doors & structure

back external door handles break within a week of each other, car is quite new and has not been in a collision nor had anything fallen on the handles. Access of the back seat is difficult for this 4 door car, child too young to sit in front, so he has to sit in the back. If child needs immediate assistance, direct entry through the back doors is challenging without handles

Filed Incident StructureNHTSA 11771156
2024 Honda Accord SedanSteering

The contact owns a 2024 Honda Accord. The contact stated that while driving at 10 MPH, an abnormal sound was heard while turning the steering wheel to make a turn. The vehicle was taken to an independent mechanic, where a diagnostic evaluation revealed that the steering rack had failed and required replacement. The contact stated that the failure was a known issue. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.

Filed Incident SteeringNHTSA 11771153
2020 Nissan 370ZVisibility & wipers

The Problem: The backup camera on my 2020 Nissan 370z (purchased in 2022) has been malfunctioning, intermittently, since I got the car but has gotten worse over time and rarely works now. When I put the car in Reverse the camera shows a blue screen and/or a black screen and then nothing. My car model doesn't have an Infotainment screen. The backup camera displays in the rearview mirror only. It is available for inspection upon request. Safety: Without a backup camera it is difficult/impossible to see kids and...

Read the full complaint

adults walking behind my car when I back out of a parking space. I'm backing up partially blind and that's scary. This problem was reproduced by a dealership in Sep. of 2022 and a new camera was installed and I was told it was fixed. But it started again 2 months later and continues. (NOTE: I didn't return to that dealer because of a different botched repair they did.) I have had the same issue inspected by 2 other dealers (one as recent as Oct. 1, 2026) When I took the car in 2 weeks ago for some general maintenance, I told them about the camera and asked them to check it out. He told me that IF I need a new camera, it was going to cost me $2,000 (+ the labor). After checking it he said it was working properly, apparently not hearing the "intermittent" part. The component has not been inspected by the manufacturer, police or insurance rep to my knowledge. There is no warning lamp, message or symptoms before the camera fails. My Best Assessment: My camera problem sounds exactly like the one in the model cars Nissan has been recalling for years. It's not the camera, it has to be the wiring harness or software. Since my car hasn't been included in the recalls, they won't fix it (unless I pay for it). I am not the only 370z owner with this issue according to various 370z forums. This backup camera issue "Directly violates Federal Motor Vehicle Safety Standard 111, Rear Visibility". I think 2020 model 370z cars should be added to the recall. ~Thank you.

Filed Incident Unknown or other · Visibility / wiperNHTSA 11771152
2025 Hyundai Santa FETransmission & drivetrainEngine & cooling

the ongoing safety defect affecting my leased 2025 Hyundai Santa Fe. This summarizes the facts as discussed, the danger this defect presents, and the urgent need for resolution. Summary of the Defect Since leasing the vehicle, it has intermittently and without warning decelerated to a complete stop (0 MPH) while driving, regardless of the speed at which I am traveling - including at approximately 30 MPH on local roads and at approximately 65 MPH on I-95. The specific facts of this defect are as follows: The...

Read the full complaint

vehicle decelerates to a full stop within approximately 5-10 seconds of the malfunction beginning, with no advance warning. After the vehicle stops, attempting to accelerate again takes approximately 30-45 seconds before the vehicle begins to move, and it does so only slowly. When this occurs, the vehicle beeps and a flashing green "OFF LIMITS" light appears. No check engine light or other diagnostic warning is triggered at any point. This has occurred approximately 25 times since I leased the vehicle. On the last three occasions I reported this, Hyundai/dealership personnel drove the vehicle and were unable to duplicate the problem. As I have repeatedly explained, the defect occurs intermittently and unpredictably, so this is not evidence the problem does not exist. The Danger This Defect Presents I want to be direct about the severity of this situation. A vehicle that decelerates to a complete stop without warning - whether on a local road or on a highway at 65 MPH - creates an immediate risk of a rear-end collision, a multi-vehicle accident, or worse. The fact that the vehicle then takes 30-45 seconds to regain even slow movement compounds this danger, particularly in moving traffic. This is not a comfort or inconvenience issue; it is a significant, stressful, and potentially deadly safety defect, both for me and for any passengers in my vehicle, as well as for other drivers on the road.

Filed Incident Power train · Unknown or other · EngineNHTSA 11771150
2019 Hyundai TucsonEngine & cooling

While driving on the highway 65 mph in our 2019 Hyundai Tucson AWD, the vehicle suddenly experienced a severe power loss, loud engine knocking, engine light flashing, and the car in limp mode. This caused a terrifying hazard. We exited to safety, the car was towed and is at a Hyundai dealership. It pulled a diagnostic engine trouble code P1326 (Knock Sensor Detection System). The dealership confirmed the code, but is refusing to replace the engine under the Hyundai Engine II Class Action Settlement without an...

Read the full complaint

out-of-pocket 'combustion cleaning' fee, which, as seniors, we cannot afford on a fixed income. The dealership service manager told us that he requested Goodwill from Hyundai Corporate for the combustion engine cleaning. And because of a past denial, corporate denied it a 2nd time. So, we contacted our Hyundai Corporate case manager, who said our request for "the engine replacement" was still pending and in review by their team. She saw no denials, except for a loaner, which would be approved, upon repair approval. We added the dealership service manager on this call to discuss confusion about goodwill be denied by Corporate for the "combustion cleaning". He said this case manager would not see the combustion cleaning requirement, because it was instructed by another department. His then pivoted the topic & said we received an estimate for combustion cleaning. My response "we never received an estimate & have no estimate in my email". His response "I hate to use this word, but you're a liar". My husband then took the call saying "we did not receive an estimate in writing, although we had asked the tech for an estimate but nothing was final." The service manager cut him off and said "we are done come pick up your car" & hung up. This dealership phone interaction needed to be included in this incident because now we are being put in grave danger as he is expecting us to pick up our un-drivable, unsafe & hazardous car with no concern for safety.

Filed Incident EngineNHTSA 11771149
2020 Ford ExplorerTransmission & drivetrainElectrical system

When I am driving, every now and then there is a grinding/electrocution noise that my vehicle makes. When that happens, I lose all acceleration power until the episode stops then it seems like it kicks back into gear.

Filed Incident Power train · Electrical systemNHTSA 11771148
2012 Cadillac SRXSuspension

The contact owns a 2012 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and had the recall service completed. Approximately six months after the repair was performed, the contact observed that the two rear wheels appeared misaligned relative to the front wheels. The contact also observed severe inner tread wear on the rear tires. The contact believed that the dealer failed to perform a full wheel alignment during the initial recall repair. The dealer was notified of...

Read the full complaint

the failure, and the contact requested confirmation that the wheel alignment was performed; however, the dealer was unable to provide the confirmation. The manufacturer was notified of the failure. The failure mileage was 114,401.

Filed Incident SuspensionNHTSA 11771147
2015 Ram 1500Steering

The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds and while idling, the power steering assist suddenly became inoperable. The contact stated that the failure was intermittent at initial startup. The dealer was contacted, and it was confirmed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

Filed Incident SteeringNHTSA 11771145
2023 Jeep Grand CherokeeLights

My vehicle auto high beams do not work when in the auto position this is a similar issue to recall 12b that my vehicle was not included in!

Filed Incident Exterior lightingNHTSA 11771144
2026 Honda CR-VAirbagsDriver assistanceCrash1 injury

The contact owns a 2026 Honda CR-V. The contact stated that while driving at 33 MPH, the vehicle ahead unexpectedly decelerated, resulting in a rear-end collision. The contact stated that the Forward Collision Warning system failed to activate prior to the crash. During the collision, the driver-side, front passenger-side, and rear passenger-side airbags deployed in a delayed manner, and the driver-side airbag appeared to rupture during deployment. The front end of the vehicle sustained extensive damage, and the...

Read the full complaint

vehicle was towed by the insurance company to a private impound lot. The contact was transported via ambulance to a medical center, where she was treated for a fractured sternum, broken ribs, chest contusions, and trauma leading to respiratory distress, requiring diagnostic scans, X-rays, and an EKG evaluation. A police report was filed. The manufacturer was notified of the failure by phone. The failure mileage was approximately 12,000.

Filed Incident Air bags · Forward collision avoidanceNHTSA 11771143

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience