The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at 25 MPH, the 4WD warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) failed and required replacement. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,000.
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The driver's side A pillar that houses the airbag is not flush with the headliner. There is a gap in the upper section of the A pillar. This gap causes a distraction while driving because the gap is directly in front of the driver's view. I took the vehicle to the Toyota of Corona dealer in Corona, CA to have the A pillar gap fixed so it is flush and not a distraction while driving. I was provided a video made by the technician of his inspection. In the video the technician acknowledged the gap in the A pillar, but...
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showed that the same gap exists in their brand new Toyota vehicles. The technician filmed a new Toyota Vehicle with the A pillar gap. The technician stated on video "that this how they come and there is no issue with your vehicle." I spoke by phone with my service advisor and discussed the issue with him, but was advised there is nothing they could do. The driver side A pillar having a gap and being in the direct line of sight of the driver is very dangerous. From the technician's statements on video, the gap exists on all new Toyota vehicles.
On 09/24/2026 at approximately 4:41 PM, my 2023 Tesla Model Y drifted toward the center divider. When I attempted to steer right, away from the divider, the steering felt locked and unresponsive, and the vehicle struck the divider at approximately 24 mph. Airbags did not deploy; no injuries. Vehicle data obtained from Tesla shows: cruise control was engaged approximately 7 seconds before impact and disengaged approximately 2 seconds before impact; about 1.5 seconds before my rightward steering correction, the...
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steering wheel swung hard left (~24°) without driver input; I then applied rightward steering effort and the wheel turned right (up to ~91°) while I was braking; the vehicle displayed "Take control immediately - vehicle departing lane" at the moment of the event; after impact it reported "Automatic Emergency Braking is unavailable" and "Autopilot cameras unavailable." Damage was repaired at a cost of $11,467.75. I am reporting this because the steering behavior - the unexplained leftward swing and the unresponsive steering when I attempted to steer away - suggests a possible defect in the steering or lane-keeping system that could affect other vehicles.
Our 2022 Jeep Grand Cherokee 4xe began making popping noises around the front wheel area while driving at approximately 45,000 miles. We paid a Jeep dealership to diagnose the problem. The dealership told us the control-arm bushings were worn and that the entire control-arm assembly needed replacement, with an estimated repair cost of approximately $5,500. We are concerned that a suspension component has failed prematurely at this mileage. The popping noises and diagnosed wear make us concerned about the vehicle's...
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safety. The dealership stated that the bumper-to-bumper warranty had expired and that the repair was not covered by the powertrain warranty. After the dealership's diagnostic visit, a sway bar warning light also began appearing. We do not know whether this warning is related to the original problem, but it adds to our safety concerns. We subsequently took the vehicle to an independent licensed mechanic. According to that mechanic, Jeep informed him that the required parts were on backorder, creating an additional obstacle to completing the repair. While researching the symptoms, we found reports from other owners describing similar problems, along with potentially relevant service bulletins. We are providing those references for NHTSA's review. We understand that these reports and the parts backorder do not, by themselves, establish a widespread defect. We cannot currently afford the quoted repair and are concerned about continuing to drive the vehicle. We request that NHTSA review this complaint for a possible safety-related suspension or sway bar defect and determine whether further investigation is warranted. Bulletin S2102000004 REV.D Bulletin 9100811 Rev 4 Bulletin 9100811 Bulletin S2102000004 REV.C Bulletin S2602000003 Bulletin S2521000004 REV.B
The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera was intermittently inoperable and displayed an inverted, cloudy, or flickering image. The contact received notification for NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the parts needed to complete the recall repair were not yet available. The dealer was contacted and informed the contact that parts were currently available for Mustang models. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a recall remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 161,000.
While sitting in the driveway we turned on the vehicle and a high winding pitch sound immediately started coming from the engine compartment and followed by a burning electrical smell. On our last trip we had noticed that the Balmar second alternator had not been charging our Lithionics batteries while driving so we suspected that the Balmar was failing. To eliminate the risk of a fire, we immediately disconnected the Balmar four pin connector located in the battery compartment and the noise and smell disappeared. This Balmar alternator failure has been widely known and discussed by other Winnebago EKKO owners and acknowledged by Winnebago.
I purchased a new 2021 Subaru Ascent in [redacted]. In [redacted], at about 36,000 miles, I discovered water leaking into the cabin through the panoramic moonroof during rain and brought it to Lynnes Subaru ([[redacted]]) immediately. Through repeat visits and recurrences, Lynnes failed to diagnose it, blaming clogged drains. In fall 2025 they identified it, with help from a Subaru corporate regional engineer, and performed a moonroof replacement. Because I acted quickly EACH TIME water entered, there was no odor...
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or upholstery damage at that time. Water intrusion continued in areas not visible inside the cabin (seatbelt recess). [[redacted]] and SOA knew right away water was still entering the vehicle. SOA told me to work with [[redacted]], and [[redacted]] had me wait for a loaner before re-examining it, because the water was not in the main cabin, headliner, etc. For over two months they set no start date, then stopped contacting me altogether. When warm weather arrived in spring 2026, a strong mold and mildew odor developed. I brought the vehicle in, loaner or not. [[redacted]] cleaned the drains and returned it in under two hours with the odor and mold unchanged. I was shocked they would allow, let alone instruct me to take possession of a vehicle that was a rolling biohazard! I fought with SOA to relocate the vehicle to [[redacted]] Subaru, a second Subaru dealer. [[redacted]] confirmed the water damage, mold, and improper prior work, including rear drain hoses pinched during [[redacted]]' reassembly. SOA authorized a goodwill repair: a second full moonroof replacement, completed around [redacted], replacing moonroof, drains, headliner and carpet. On [redacted], roughly five weeks after pickup, water intrusion recurred following ordinary rain, leaking into the driver-side A-pillar, and the vehicle went back to [[redacted]] immediately. The mold and mildew odor has never left the vehicle. Children regularly ride in this vehicle, which is currently at the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2021 Mazda CX-9 (VIN: JM3TCBDY3M0538768 / 72,400 mi) Vehicle has suffered complete, sudden loss of motive power at high freeway speeds on four separate occasions. Without warning, the engine loses all propulsion, essentially stalling mid-traffic and forcing me to dangerously coast across active freeway lanes to the shoulder. This creates an extreme risk of a high-speed rear-end collision. No crash or injuries have occurred yet, but the car is entirely unsafe to drive. The authorized Mazda dealership has been...
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completely unable to diagnose or fix this intermittent failure. Due to the persistent danger, the vehicle is currently at the shop with the same problem, where it has been since Oct 8, 2026. This is not an isolated issue. As you will see from the pictures, there are several dates where the same situation has occurred in the vehicle goes into limp mode. Mazda corporate has been contacted case 00503976. I am requesting a buyback. I request an urgent NHTSA investigation into 2021 CX-9 power loss defects for a potential recall.
I am reporting a potentially dangerous steering defect in my Mazda CX-90. The steering problem initially developed approximately two months ago at around 8,500 miles and has progressively worsened. The vehicle currently has 9,443 miles, and the steering now catches or binds during nearly every low-speed turn. Specifically, when making turns at approximately 10 mph, the steering wheel appears to catch or become stuck about halfway through the turn. I must apply additional force to overcome the resistance and...
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straighten the steering wheel. The steering does not move smoothly or return to center as expected. This is no longer an occasional occurrence. It happens during nearly every low-speed turn, making the vehicle's steering unpredictable and unsafe. I have owned and driven numerous vehicles and have never experienced this behavior. My wife refuses to drive the vehicle because she does not feel safe operating it. I am concerned that the unexpected steering resistance could result in a loss of vehicle control or an accident. I recently learned of Mazda's steering recall (NHTSA 24V-022), involving excessive friction in the electric power steering worm gear assembly, and a subsequent NHTSA investigation into reports of similar steering problems. I have scheduled a dealership service appointment for October 20, 2026, to have the steering system inspected. Given the increasing frequency and severity of this issue, I am requesting that NHTSA investigate whether my vehicle is experiencing the same steering defect identified in previous complaints and determine whether additional corrective action is necessary.
The contact owns a 2025 KIA EV6. The contact stated that while entering the parked vehicle, he observed that the front driver-side wheel well melted from the inside out. Two dealers were notified of the failure in person. The manufacturer was notified of the failure by phone. The failure mileage was approximately 6,000.
On four separate occasions on 10/13/26, the 2024 Jeep Grand Wagoneeer experienced sudden and complete vehicle systems shutdowns while being driven. Vehicle owner and two daughters were in the car. It was early morning (5:15am), and very dark. These incidents were not ordinary engine stalls. Suddenly and without warning the vehicle's engine shut down, all electrical power ceased, the dashboard, headlights, running lights and instrument displays went dark, and power-steering assistance was lost each time. Three of...
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these four incidents occurred while the vehicle was traveling at approximately 15 mph, 30 mph, and 40 - 50 mph on surface streets. The worst and most dangerous incident occurred while owner was merging onto the freeway at approximately 55 mph. Because of the previous shutdowns, she had deliberately reduced speed and was traveling in the slow lane out of concern that the vehicle might fail again. Despite these precautions, the vehicle suddenly and completely shut down once more. In each of the four incidents, the owner was eventually able to restart the engine, but only after several attempts. The sudden and simultaneous loss of engine power, electrical systems, lights, instrumentation, and power-steering assistance while the vehicle was moving in the dark in traffic created an immediate and substantial risk of a serious or fatal collision. Following the fourth incident, the vehicle was towed to a Chrysler/Jeep dealer for investigation.
I am reporting a potential safety defect involving excessive frame flex and structural failure on a 2018 Grand Design Solitude 384GK fifth-wheel trailer. The RV experienced years of slide-out alignment and operational problems beginning shortly after purchase and Grand Design RV has known about this since then. In September 2023, the bedroom slide unexpectedly extended approximately halfway while the trailer was being towed, creating a significant highway safety hazard. Subsequent inspections and teardown...
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revealed extensive structural failures, including broken welds in the aluminum wall framing, broken welds at bulkhead areas, missing and broken lag bolts, inadequate frame support, frame flex, wall movement, and structural components separating from the unit. Repair records also documented water intrusion associated with wall movement and structural deformation. The condition appears progressive in nature. Multiple repair attempts over several years focused on slide mechanisms and related components, but later inspections identified underlying structural failures and frame flex that may have contributed to the continuing problems. I am concerned that excessive frame flex and structural failure could result in slide-out deployment while traveling, loss of structural integrity, component separation, or other safety-related failures affecting both occupants and the motoring public. Insurance denied due to what they called manufacturing deficiency. I request that NHTSA investigate whether similar Grand Design Solitude units or units built on similar frame designs are experiencing excessive frame flex, structural weld failures, inadequate frame support, or related safety defects.
On October 14, 2026, while driving my 2025 Audi Q5 on a busy freeway at approximately 57 mph, the vehicle suddenly activated emergency braking and rapidly slowed/stopped without warning. At the same time, the seat belt tightened extremely forcefully around my body, restricting my movement and making it difficult to breathe. The instrument cluster then displayed "Emergency assist: canceled." I believe the malfunction involved the vehicle's emergency/driver-assistance braking system and restraint system. The vehicle...
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is available for inspection upon request. The sudden braking created an immediate risk of a serious rear-end collision because the vehicle unexpectedly slowed/stopped in freeway traffic. I was also physically restrained by the seat belt during the event and unable to move normally. This specific freeway incident has not yet been reproduced or confirmed by the dealer. I reported it to Audi Fremont immediately and requested inspection. The vehicle has previously been serviced for other unresolved safety-related issues, including a parking-related condition acknowledged by Audi as a Pending Service Solution with no repair currently available. There were no warning lamps or messages immediately before the sudden braking event. Afterward, once I was safely able to do so, I photographed the instrument cluster displaying "Emergency assist: canceled."
In May 2026, after driving through a heavy rainstorm on the highway, the car suddenly cut off cruise control and showed multiple warning lights (for most, if not all assistance systems) and an error message that was some version of "check hybrid system." When searching the code it seemed to be related to an electrical short in the hybrid system. I had no electric power to the engine, but the gas functionality still sort of worked, so I could drive, but there was a 2-3 second delay between pushing the gas pedal and...
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getting any acceleration, and said acceleration was minimal. This occurred at 70+ mph on a busy highway, so the sudden lack of acceleration and control was alarming and put us and the cars around us at risk due to sudden speed change. When we pulled into a safe stop and turned the car off for a few minutes and then back on, the error messages were gone and hybrid system seemed functional again. The check engine light remained, but turned off after the next short trip. There had been no warnings, lights, or symptoms of any issues at any point prior to this occurring. The car was not seen at the time due to being on vacation and not near any Kia dealership. It is being seen in a few weeks, but as this was 5 months ago, I do not anticipate anything being found to explain the issue, particularly after reading other online reports of this issue. A similar issue happened recently (Oct 2026) with no rain present. I had just started driving, and got a warning about lane-keeping assist, but no others. I pulled over, couldn't find any other errors or details, and everything else seemed fine. I continued driving, and 1-2 minutes later, while trying to accelerate onto the highway, I suddenly had no acceleration power with the pedal touching the floor. I was again at risk of a high-speed accident if I had not been able to move the car toward the shoulder quickly. No error code appeared at the time of acceleration loss. Power returned after restarting the car.
I bought my 2022 jeep grand wagoneer series 1 brand new in 2022. With less than 6000 miles on it i noticed the outer edges of the front tires were way more worn than the rest of the tread.... I scheduled an appointment for alignment and they said they "tweaked the alignment" and rotated the wheels. The issue was still there, heavy outside edge front tire wear. I took it back multiple times regarding this same issue, I even went to another dealership, the tires keep wearing heavy on the outside edge. Finally the...
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original dealership put a new set of tires on it, but the issue still exists.... they havent fixed the abnormal tire wear issue and stellantis has yet to have a recall or a TSB on this to my knowledge. This issue needs addressed as it could lead to a catastrophic blow out if left unchecked. [[redacted]] is my VIN so you can look up the service records. Please let me know if this needs more information and what can be done about this. Thanks in advance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Cadillac Escalade. The contact stated that while driving at 35 MPH, the vehicle completely stalled. The check engine warning light was flashing, and the Stability, Parking, and Collision warning lights were illuminated alongside several other unknown alerts. The vehicle was towed to a dealer, where two failed lifters were initially replaced. However, due to an abnormal sound, the vehicle was returned to the dealer, where the engine was replaced with a remanufactured engine. The manufacturer was notified of the failure by phone. The failure mileage was approximately 67,300.
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.
Vehicle shuts down and looses all power and battery controls without warning. My [[redacted]] daughter was driving the jeep when this happened. Was unable to get vehicle into N for over an hour. Fuses and relays inside the under hood fuse block were extremely hot. After finally getting it into N, we removed from the travel lanes of the 4 lane highway. I had jeep towed to house and waiting to hear back from dealer as to when I can have it towed in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Problem My 2022 Audi A4 allroad began developing a shudder, skipping and binding sensation between approximately 40,000-50,000 miles when accelerating from a stop with the wheels turned. The condition became progressively more pronounced. It could be felt through the steering wheel and chassis and was noticeable to passengers. I reported the problem to Audi dealer service personnel, but it was not properly diagnosed. I performed extensive research and found Audi TSB 2059057/15, which addresses this condition...
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on vehicles equipped with quattro ultra AWD. Audi's prescribed repair includes servicing the AWD coupling, flushing abrasion particles from it and resetting learned values used to control the coupling. On October 2, 2026, at approximately 81,074 miles, Audi Lenox performed the TSB repair. The problem resolved afterward. Why this is a safety concern The shudder and binding occur while accelerating through a turn from a stop, such as when entering traffic, turning through an intersection or pulling onto a roadway. The unexpected driveline behavior makes the vehicle's response less predictable when acceleration and directional control are important. I experienced difficulty particularly when operating on wet, snowy, icy, gravel or other low-traction surfaces, where predictable AWD operation is important for traction and vehicle control. Why I am reporting it Audi has revised TSB 2059057 repeatedly over several years and applies it across multiple Audi models and model years. I am asking NHTSA to investigate the frequency, root cause and potential safety implications of this quattro ultra condition. I have personally experienced how scary and unpredictable the issues with quattro ultra can be--and it is a critical safety hazard for drivers whose vehicles exhibit the issue
The car has a egr cooler going out, it caused the coolant to completely drain and the car started to stall on the highway and jolt making it extremely unsafe to drive. It caused the vehicle to start to overheat and not be able to drive while we were driving on the highway, it could have caused a major accident. This is a known defect across 21 rogues but Nissan is reusing to help since it is not a recall. I contacted the dealership and Nissan consumer affairs.