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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2022 Tesla Model Y 7-SeatSuspension

I brought my Tesla Model Y to a Tesla Service Center after noticing an abnormal noise while steering the vehicle at low speeds. During the inspection, Tesla technicians discovered significant damage to the front suspension components. The driver's-side lower control arm bushing had cracked and shifted substantially out of position, with the bushing pushed outward toward the driver side of the vehicle. The lower control arm bushing on the opposite side was also found to be severely cracked. Due to the extent of the...

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damage, both lower control arms and both upper control arms required replacement. The suspension failure also caused severe damage and abnormal wear to the driver's-side front tire, which resulted in the replacement of all four tires. This condition involved critical steering and suspension components and raises serious safety concerns regarding vehicle handling, suspension durability, tire wear, and the potential for loss of vehicle control. The severity of the component failures was discovered only after the vehicle was inspected for the steering noise. I am submitting this complaint because I believe this may represent a safety-related defect that could affect other Tesla Model Y vehicles.

Filed Incident SuspensionNHTSA 11776099
2008 Toyota Highlander HybridBrakes

Subject: Sudden Unintended Braking and Loss of Vehicle Control - 2008 Toyota Highlander V6 AWD I am reporting a serious and potentially life-threatening incident involving my 2008 Toyota Highlander V6 AWD. Shortly before this incident, I had all four tires replaced at Les Schwab. While driving approximately at highway speeds, with my foot on the accelerator and absolutely no pressure on the brake pedal, I suddenly heard a knocking sound and felt the vehicle jerking violently. It felt similar to ABS activation,...

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although I do not know what system was responsible. I stopped and inspected everything finding nothing wrong so proceeded to drive the car back home. The vehicle then suddenly and forcefully applied the brakes without any input from me. The rear wheels appeared to lock, causing the tires to skid. The back end of the vehicle fishtailed and began attempting to spin around. I struggled to maintain control. There were three children riding in the vehicle with me. All four occupants were placed in immediate danger. After stopping, I shifted into Park and then back into Drive. The brakes released, and the vehicle began moving normally again. However, I subsequently noticed a continuous metallic grinding noise. No ABS, traction control, or other warning lights illuminated. I am requesting an investigation into the cause of this sudden unintended braking, rear-wheel lockup, and loss of vehicle control. This incident could easily have resulted in a fatal collision. Three children were passengers in the vehicle when it unexpectedly applied its own brakes at approximately 45 mph.

Filed Incident Unknown or other · Service brakesNHTSA 11776097
2021 Chrysler PacificaElectrical systemEngine & coolingFuel system

We drive an 2021 Pasifica hybrid crysler van. We got a recall card for the hybrid battery. We took it into the dealership they installed the software, said it passed, then a month later engine light came on. We took it back to the dealership they scanned it and done a soak test and everything else to go with it and the code was POBBE and battery has failed. They opened a star case because Stellantis / Chrysler said our milage was to high at 159000 for the recall to cover it. Star case manger called us to let us...

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know that it falls under the warranty and they ordered a battery should arrive Dec 15 2026 at the earliest. Called the dealership to verify. They said yes its ordered. 2 days later Stellantis called us and said they canceled the order and it will not be covered under the warranty recall because of our van is over the milage for the recall. She told us to take it to another dealership to see what they say. That would be the 3rd time we done that and this is what they keep telling us. Our van is at the dealership off road because its a fire hazard and can not be driven and they will not honor the recall 52d, Id-25-13 for unlimited miles. Were stuck with no recall getting taking care of. The only option we have is to contact our lawyer and he will be handling this moving forward. Hopefully Stellantis and Chrysler will be 100% held accountable for there actions. I really dont understand how some people can sleep at night knowing they put people at such a high risk of dieing from their vehicle catching fire and expecting people to accept that as its ok. Big safety issue!!!

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11776096
2024 Nissan RogueOther & unknown

Was at a parked location: Owners report the glass shattering while driving at highway speeds, parked, turning corners, or immediately after closing a car door or the rear liftgate. • Current Status: A class-action lawsuit ([[redacted]] et al. v. Nissan North America, Inc.) has been filed against Nissan, and dozens of complaints have been logged with the National Highway Traffic Safety Administration (NHTSA). Nissan has not issued an official recall and has frequently denied warranty coverage, claiming the damage is...

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external or wear-and-tear. What You Should Do 1. Document Everything: Take clear, high-resolution photos of the shattered glass, frame, and surrounding area before cleanup or repairs. 2. File a Report: Submit a formal complaint online to the NHTSA Safety Problem Reporting Tool to add your incident to the federal database. 3. Contact Nissan & Insurance: Call your local Nissan dealership to see if they will honor a warranty claim (especially if you are under the 3-year/36,000-mile limit), though you may also need to check with your auto insurance provider regarding glass coverage. If you'd like, tell me: • How many miles are on your 2024 Rogue? • Is your vehicle under the 3-year / 36,000-mile warranty? I can help you look up the best steps for dealing with Nissan or your insurance claim. Reddit·r/NissanRogue 2024 Rouge Back Window Exploded? : r/NissanRogue - Reddit [redacted] - 2024 Rouge Back Window Exploded? r/NissanRogue - 2024 Rouge Back Window Exploded? Hi folks,. We have had our 2024 Rouge for about 2 months, and today the back w... 6abc [[redacted]] 'It sounded like a bang': Owners say rear windshields suddenly exploded on their Nissan Rouges | Action News Investigation - 6abc [[redacted]] Issue: Rear windshields spontaneously shattering on 2021-2025 Nissan Rogue SUVs, producing loud gunshot-like bangs and scattering glass. Impact: Dozens of natio... [redacted][[redacted]] 3:15 Owners say rear windshields suddenly exploded on their SUVs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11776095
2018 Alfa Romeo StelvioFuel system

My vehicle was subject to recall 93C for the fuel delivery module. Before the recall repair I had Auto Start/Stop Disabled, Service Electronic Throttle, Service Parking Brake, Check Engine Light, limp mode, and unexpected shutdowns. Bill Luke Tempe Alfa Romeo replaced the fuel pump on September 29, 2026, and the vehicle was ready September 30, 2026. The same warnings and shutdowns continued after the repair. On October 23, 2026, at approximately 93,400 miles, while driving to Walmart, I attempted a U-turn. The...

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vehicle went into limp mode with the same warnings and completely shut down in the middle of the turn. I was able to restart it temporarily and move it to a Circle K parking lot, but when I tried to pull into a parking space it would not start. It was towed to my home in Tucson and has remained inoperable since. No crash, no injury, and no fire occurred. The loss of power while turning was a serious safety risk.

Filed Incident Fuel / propulsion systemNHTSA 11776094
2024 Jeep WagoneerEngine & cooling

Thermostat failed and car overheated, resulting in a high temperature warning. Had to take immediate evasive action to pull onto the shoulder in order to prevent complete engine failure.

Filed Incident EngineNHTSA 11776091
2014 Kia SoulSteering

On [redacted], at approximately 4:30 PM, I was entering and accelerating onto [[redacted]] in [[redacted]] around mile marker [redacted], while traveling home when my vehicle suddenly and without warning lost electronic power steering. This occurred while merging into interstate traffic, creating an extremely dangerous situation. The sudden loss of steering assistance significantly affected my ability to safely control and maneuver the vehicle. I immediately activated my hazard lights. Because of the traffic...

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conditions and the danger of attempting to stop on the interstate, I continued driving until I could safely exit the highway several miles later. After exiting, I contacted the dealership and scheduled an appointment to have the vehicle evaluated. I specifically explained that the electronic power steering had failed. A warning light eventually illuminated, although it did not appear immediately when the failure occurred. On or about [redacted], the vehicle underwent replacement of the electronic power steering assembly. The total repair expense was $2,797. Given the seriousness of this incident and the potential for significant injury or loss of life, I contacted Kia Customer Care and requested an investigation into the failure. I have both called and emailed Kia regarding my concerns. My customer care case number is [redacted]. To date, Kia's response has essentially been that the repair is not covered under warranty. I have not received a substantive response addressing the safety implications of the sudden steering failure, the cause of the malfunction, or whether this issue has been experienced by other vehicle owners. The local dealership, Seelye Kia in [[redacted]], confirmed that the replaced electronic power steering component would be available for inspection, as I advised them that I intended to submit a formal safety complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SteeringNHTSA 11776090
2025 Kia SoulElectrical systemEngine & coolingFuel system

The 2025 Kia Soul auto engine shutoff feature for gas powered vehicles caused the engine to stall out and the vehicle to stop in an oncoming traffic lane. This occurred right when I was trying to depart from a stop sign at a busy intersection. Fortunately, the oncoming driver was able to narrowly avoid colliding with my vehicle by swerving around it. The oncoming driver was going at a rate of speed that had they chosen to use brakes rather than swerve, it could have been a fatal collision for me in this vehicle....

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The auto engine shutoff feature for gas engine Kia vehicles is noted by the Kia dealer to be a problem that can sometimes put the car in compromising positions. The feature has been inspected by the dealer, and the feature works as design intended. The only remedy that the Kia dealer service person offered was to tell me to purchase a $100+ bypass wiring harness that will cause the feature to always be turned off. The only acceptable remedy in my opinion would be for Kia to be held financially responsible to permanently disable the auto shutoff feature for my vehicle.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11776086
2019 Jeep CompassElectrical systemEngine & cooling

Start/stop unavailable, pull over safely. Replaced both batteries, still got messages, now being told alternator or pcm needs to be replaced. This has been a constant problem. Ive replaced batteries twice now in less than 3 years

Filed Incident Electrical system · EngineNHTSA 11776085
2026 Honda CR-VAcceleration & cruise control

I was parking my car at my condo and it suddenly accelerated and I could not stop it. Ran into my neighbors bushes and porch thing that holds roof up

Filed Incident Vehicle speed controlNHTSA 11776082
2022 Hyundai Santa CruzTransmission & drivetrainEngine & cooling

Vehicle intermittently drops into a "Limp Mode" while driving. Speed becomes restricted at 20 mph and engine RPM locks at 2000 RPM. Cannot accelerate when pressing on gas pedal. No engine lights come on when this occurs. Turning ignition off and restarting temporarily resets the computer and clears speed cap. Has happened 4 times since purchased. Has strong coolant smell and occasionally rotten egg smell. This is a safety hazard! Dealership has offered no solution other than if it happens again to pull over, call...

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tow truck, leave car running and get it to them. Opened complaint with corporate. No help. I am afraid to drive my car. This could cause a major accident and harm myself or others. Asked dealership if they could contact an engineer and was told no.

Filed Incident Power train · EngineNHTSA 11776081
2013 Ford EdgeBrakes

The driver in front of me stopped suddenly and I had to brake quickly and firmly causing the ABS system to activate briefly followed immediately by the brake pedal going all the way to the floor. After parking the car for several hours the brake pedal firmness returned to normal. Car was taken to dealer and they could not replicate the failure. No warning lights were displayed. Car is currently at dealer to get HCU replaced, which after reviewing several internet customer entries, seems to solve the problem. Refer to Ford safety recall 19S54 which outlines same issue in similar Ford cars that use same components but this repair will be paid by me at at approx $2000.

Filed Incident Service brakesNHTSA 11776078
2019 Hyundai Santa FEEngine & cooling

The Auto Stop feature will activate at a stop light and stop the engine. Occasionally it will not restart. I have to put the car in park, remove the key, wait a minute, reinsert the key and attempt a restart. It sometimes takes several tries before the engine will restart. I have nearly been hit by other cars multiple times. The dealer, Spokane Hyundai, has not been able to recreate the incident and has no clue as to why this happens. It is VERY dangerous.

Filed Incident EngineNHTSA 11776077
2024 Acura ZDXOther & unknown

My Acura's rearview backup camera has produced a blurry, fuzzy, and distorted image with blind spots and reduced visibility for approximately two years. The problem is especially noticeable in cold weather. I initially took the vehicle to an authorized Acura dealership in [[redacted]]. The dealership performed a software update and tested the camera but told me it was functioning like the cameras on other ZDX vehicles on its lot. The software update did not correct the problem. I later learned that Acura had...

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issued a safety recall addressing the same rearview camera defect I had been experiencing. In [redacted], I contacted Stockton Acura's service department regarding the recall. They acknowledged the recall but informed me they did not expect to receive the replacement parts needed to complete the repair for the foreseeable future. They could not provide an estimated repair date. This defective camera creates an ongoing safety hazard because I cannot reliably see pedestrians, children, vehicles, or obstacles behind my vehicle while reversing. The problem has persisted despite the dealership's attempted software update. I am requesting that NHTSA investigate this safety defect, the dealership's initial determination that the camera was operating normally, and Acura's inability to provide replacement parts or a reasonable repair timeframe. I should not be forced to continue driving with compromised rear visibility indefinitely because the manufacturer cannot provide the necessary recall remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Unknown or otherNHTSA 11776075
2024 Honda Civic HatchbackSteering

Safety recall done at around 23,000k miles and currently at 62,000 miles. Steering has become sticky when only turning at all speeds to the left.

Filed Incident SteeringNHTSA 11776073
2019 Freightliner CascadiaBrakesDriver assistance

My main concern is whether the brake modulator valve recall is related to recurring brake problems on our 2019 Freightliner Cascadia. I am asking NHTSA to investigate whether the recalled valve contributed to the defects found during a roadside inspection and whether the recall repair addresses the risk of these problems happening again. On November 2, 2026, an Illinois roadside inspector placed the truck out of service after finding a leaking brake chamber, a brake out of adjustment, and an inoperative automatic...

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slack adjuster. Before departure, the driver performed a pre-trip inspection with the engine running. The driver reported hearing no air leak and noticing no loss of air pressure or difficulty braking. It is unknown whether a dashboard warning appeared. The repair shop confirmed that the brake chamber was leaking air. All three cited defects were corrected. Similar brake problems have occurred on this truck before. My concern is that they could recur while the truck is in service and affect its ability to stop safely before the driver notices a problem. The connection to the recalled valve remains unconfirmed.

Filed Incident Service brakes · Forward collision avoidanceNHTSA 11776070
2024 Honda CR-VTransmission & drivetrainElectrical systemEngine & coolingCrash

Was drive down a 3 lane road when all kinds of error message/lighs/indicators lit up the dash board. Eventually the vehicle lost power (No go power) and I ended up coasting to a very slow speed. I then tried to get out of the lane with my emergence lights flashing by turning left to try and get off the road at an intersection. Another vehicle then crashed into me causing serious damage but no injuries. NOT GOOD.

Filed Incident Power train · Electrical system · EngineNHTSA 11776067
2013 Kia SorentoEngine & coolingFire

Vehicle caught on fire under neath while driving

Filed Incident Unknown or other · EngineNHTSA 11776059

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