Bought this car in May 2026 with about 15k miles. Today November 6th 2026 at the dealership I was told that the belt tensioner was loose. Searching online it looks like a widely known issue that Mazda apparently has known but has not fixed. This should not happen on a car with 18k miles. If the belt fails while driving it can put everyone in the car and around it in physical danger. Please look into this. In all fairness CardinaleWay Mazda is fixing the issue under warrenty, but the bigger issue is safety.
Live from NHTSA
Latest vehicle complaints
3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
The contact owns a 2018 Ford Expedition. The contact received notifications for NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure), and 26V402000 (Power Train); however, the parts to complete the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The contact stated that the transmission required multiple attempts to shift into park(P), and the failure became more frequent over time. While in park(P) with...
Read the full complaint
the parking brake engaged, the vehicle experienced unintended rollaway. The contact re-entered the vehicle and, after multiple attempts, shifted the transmission into park(P) and engaged the parking brake. The dealer was contacted and confirmed that remedy parts were unavailable. The manufacturer was notified of the failure. The failure mileage was approximately 180,000.
Code 0496 Emissions Vehicle stalling at slow speeds. Reported all over the internet and a recall needs to be issued.
What component or system failed or malfunctioned, and is it available for inspection upon request? The rearview mirror detached from the windshield while the vehicle was being driven, pulling a chunk of the glass out with it. How was your safety or the safety of others put at risk? The rearview mirror fell off while driving and until they can fix it, it makes driving the vehicle unsafe, although their are side mirrors to compensate. There's no way to know if the structural safety of the windshield is intact...
Read the full complaint
either after the mirror pulled a chunk of glass out. The mirror and windshield have not been repaired and are available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Unkown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been looked at by the service department twice. They arbitrarily stated that they don't repair glass and only consented to look at the windshield when we pressed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Paint peeling from taking glass out of front windshield
See attached document for complaint.
See attached document for complaint.
At 32,138 miles, the 3.8L V6 engine (VQ38DD) experienced a catastrophic internal failure resulting in complete engine seizure while operating. The failure caused an immediate loss of motive power, placing the vehicle in a vulnerable, stalled state. Official teardown and technical inspection by an authorized dealer service center confirmed a severe lower engine component bearing failure and crankshaft seizure in the block, with large metallic bearing debris deposited throughout the oil pan. The inspecting...
Read the full complaint
technician verified that engine oil levels and oil condition were clean and properly maintained, ruling out thermal breakdown or lack of maintenance. Diagnostic fault code P0300 (random/multiple cylinder misfire) was present. Sudden engine seizure at highway speeds or in traffic without warning presents an extreme safety hazard, including loss of power steering, loss of power brake assist, and an inability to accelerate out of dangerous traffic situations. This represents a critical latent manufacturing defect in lower-end engine bearings that poses a serious risk to motor vehicle safety.
I am reporting a suspected systemic safety defect involving premature failure of the integrated LED daytime running lights (DRLs) on 2020-2026 Land Rover Defender (L663) vehicles. The DRLs reportedly fail at relatively low mileage, frequently around 50,000 miles, during normal vehicle operation. The suspected cause is overheating and premature deterioration of the integrated LED driver electronics due to inadequate thermal management. The precise cause requires investigation. This failure eliminates an important...
Read the full complaint
daytime vehicle conspicuity feature, reducing visibility to approaching motorists, pedestrians, and cyclists, particularly during rain, overcast weather, and transitional lighting conditions. Some owners report no dashboard warning when the DRLs fail, potentially leaving drivers unaware of the malfunction. Jaguar Land Rover has known about this issue since at least 2021. Its Special Service Message SSM 75479 specifically acknowledges DRL failures on 2020-2021 Defenders and documents an engineering investigation. Similar failures have subsequently been reported by owners of later model years, suggesting a potentially unresolved design defect. Because the DRL electronics are integrated into the sealed headlamp assembly, dealerships generally require replacement of the entire assembly, costing approximately $3,000 per headlight or $6,000 for both. Land Rover reportedly provides goodwill replacements selectively while requiring other owners to pay out of pocket. I request that NHTSA investigate the entire 2020-2026 Defender population, examine JLR's engineering records, warranty claims, component failure rates, and headlamp design revisions, and determine whether a safety recall and manufacturer-funded corrective action are warranted. This is a recurring failure of a factory-installed safety-related lighting system, not simply an ordinary maintenance or warranty concern.
The driver's seat belt sensor intermittently fails while driving at highway speeds, causing the Audi Pre Sense safety system to falsely deploy emergency pyrotechnic seat belt tensioners (tugging/cinching) without an actual collision threat. The vehicle forcefully tightens the seat belt around you while in motion, causing a severe driver distraction, physical discomfort, and an immediate crash risk. Since it happens so often while driving, I will sometimes take off the seat belt to keep from getting distracted and...
Read the full complaint
yanked on. I brought up this issue while my car was under the manufacturer warranty but because it happens intermittently, Audi said that the car was fine when it ran diagnostics. Any future issues would have to be covered by me. Audi is aware of this issue via Technical Service Bulletin (TSB) #6913, but they refuse to repair the defective component because the vehicle is now outside its standard 4-year factory warranty.
On [redacted], I took my vehicle to Wallace Ram in Stuart, FL, for severe structural cracking on the exterior plastic rear window frame causing water to flood the cab. This failure perfectly matches Stellantis TSB 23-098-23. The dealer refused to help, and a Ram Senior Case Manager under Case #[redacted] denied coverage due to an arbitrary VIN exclusion list. The truck has 96,522 miles, is meticulously maintained, and has zero external impact damage. The frame fractured purely due to design failure. This unremedied...
Read the full complaint
defect poses severe safety hazards: 1. CHILD PASSENGER RISK: The water saturates the rear seat where two child safety seats are installed, compromising the structural environment and exposing young children to damp, unsafe seating. 2. MOLD HAZARD: Continuous saturation of foam seats and carpets has created an active mold/mildew biological hazard, posing an ongoing respiratory risk to my children. 3. ELECTRICAL STALLING RISK: Water runs down the cab wall, pooling over the Radio Frequency Hub (RF Hub). Water in this control module causes electrical shorts, leading to sudden engine stalling in traffic or complete vehicle lockout. They are leaving a family vehicle with an active hazard that causes property damage and threatens passenger safety. Stellantis has acknowledged this exact structural defect by extending the warranty to 8 years/150,000 miles for some vehicles under Warranty Bulletin U.S. D-23-17. However, by using a flawed and incomplete VIN population list, they are knowingly leaving my vehicle with a hazardous, active design defect that causes property damage and threatens passenger safety. I am seeking a full corporate remedy and a Goodwill Repair Authorization to permanently replace or structurally seal this defective assembly.
See attached document for complaint.
Driver and passenger seat do no appear to be perfectly secure at all times. Additionally the center console also does not appear to be secure and makes cranking noises.
If you go to pass someone and you accelerate quickly. When the transmission shifts from high r p m it, the jerks the whole car around when it hits the next gear. Definitely something wrong with the transmission.
While driving the vehicle, it completely shuts down unexpectedly. This issue is not related to the auto-start functionality. When the vehicle dies, it goes completely dead. The first time it happened, it restarted on its own but shifted into park and activated the emergency brake. During the next two occurrences, the vehicle also shut off, and I had to manually restart it. No warnings or anything; it just completely goes dead. This puts me and my family at risk. The car can shut down on a major highway suddenly,...
Read the full complaint
causing a multi-car accident or, worse, a fatality. The vehicle has been to the dealership (Chrysler) the first time I was told its because my battery is dead, but since I am below 80%, Chrysler will not replace the battery so the batteries were recharged however I was told I will be back for replacement batteries eventually. The second time, the technican drove the car home (it stayed over night) and the car shut down on him while he was driving also. Chrysler says this only happens when I jump start my car and its not a manufacture issue. The result in this visit is my engine blown a 150v bold (something) and this is causing the shut off. Chrysler refused to fix saying Its not including in warrent since I only have 7k miles. The dealership took the cost and repaired the car. The third time it happened, Im still waiting for the dealership. I have not taken the car for the third incident. This issue has been confirmed by the dealership (seen twice ) and the manufactor (Chrysler)
See attached document for complaint.
My 2026 Mazda CX-50 Hybrid would not move forward after reversing out of a parking lot and then putting it into drive. I was basically stuck in the middle of a parking lot, with oncoming traffic, cars wanted me to get out of the way, kind of nerve racking. I ended up having to put it back into park, turning it off, then restarting, and thankfully it shifted into drive and I was able to drive off. Since then it seems to be fine, but I don't want this happening to my wife! I am taking the car into the Mesquite,...
Read the full complaint
TX, Metro Mazda dealership, today, so they can read the DTC codes. Here is what I found online about this issue that's already been reported" Multiple NHTSA complaints describe the same symptom set on the CX-50 Hybrid (which uses a Toyota-sourced eCVT hybrid system): •Failure to engage a direction after shifting - one owner reported the vehicle intermittently not responding to shift commands or throttle input, acting "as if it were in neutral," and only recovering after a full shutdown and restart. That owner's incidents occurred on Aug 28 and Sept 21, 2026, and they captured video of it. •Reverse-to-Drive failure - another complaint describes moving the shifter from Reverse to Drive, the dash showing "D," but the vehicle moving in reverse when the accelerator was pressed. The dealer couldn't duplicate it and found no software updates or service bulletins from Mazda addressing it. •No throttle response in Drive - a rental CX-50 Hybrid rolled backward uncontrollably on a hill with zero throttle response in Drive; nothing fixed it except parking and shutting the car off. •Reverse failures - owners on Reddit and in complaints describe the hybrid occasionally failing to engage Reverse (going to neutral and rolling), again fixed only by restarting. One complaint even references the 2025 recall (NHTSA 25V487000) involving early CX-50 Hybrids shipped in a "factory testing mode" requiring ECM replacement and PCU/HCU reprogramming.
My 2019 Jeep Cherokee has been displaying "Service 4WD" and "4WD Not Available" warnings on the dashboard since August 2026. The vehicle was diagnosed by a Jeep dealership with diagnostic trouble code C14A7-97: PTU motor component/system operation obstructed or blocked, involving the Power Transfer Unit (PTU)/drivetrain. I have also experienced difficulty turning the steering wheel while the vehicle is stopped and a scratching noise from the driver-side wheel area. I understand that NHTSA Recall 25V-011/FCA...
Read the full complaint
Recall 01C applies to certain 2017-2019 Jeep Cherokee vehicles involving potential PTU damage. The recall states that PTU damage may result in a loss of drive power or loss of the Park function. It also identifies a "Service 4WD" message, noise, vibration, or a change in drive quality as possible warning signs. I also understand that NHTSA Recall 26V-290/FCA Recall 40D applies to certain 2019-2023 Jeep Cherokee vehicles with a two-speed PTU that may fail internally. The recall states that a failed PTU may result in loss of drive power or vehicle rollaway, increasing the risk of a crash or injury. The recall also identifies a "Service 4WD" message, noise, vibration, or a change in drive quality as possible warnings. Although my VIN is not currently listed as included in these recalls, my vehicle is within the affected model years and is experiencing a documented PTU/drivetrain fault, a "Service 4WD" warning, a "4WD Not Available" warning, and additional noise and operating symptoms. I am submitting this complaint because I am concerned that my vehicle may be experiencing a PTU-related safety defect similar to the conditions addressed by these recalls. I am concerned about the safety of continuing to operate the vehicle.
The contact owns a 2025 Nissan Pathfinder. The contact stated that while driving away from the dealer at approximately 5 MPH, the driver's side exterior mirror began shaking and vibrating excessively. The vibration persisted while driving, impeding the driver's visibility of surrounding traffic. While driving in the rain, the driver's side exterior mirror failed to provide adequate visibility. The manufacturer was notified of the failure, and a claim was filed; however, the manufacturer denied the claim. The dealer...
Read the full complaint
was contacted and consulted with the manufacturer. The dealer duplicated the failure and replaced the driver's side exterior mirror; however, the replacement mirror failed to resolve the failure. The dealer informed the contact that the failure could not be repaired. The failure mileage was approximately 60.
See attached document for complaint.