Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Live from NHTSA

Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2018 Ford EdgeEngine & cooling

My 2018 Ford Edge has been diagnosed twice, once by a Ford Dealer and once by an independent mechanic, with an Engine Coolant Intrusion leak. The original diagnosis came in 2025 from the Ford Dealer with only 55,000 miles on the car. The dealership quoted on 2025 $9000 to replace the engine, out of pocket expense to me, and now in 2026 a $13,200 est. to replace the engine, still out of pocket expense to me. The car is not drivable at this time. A conversation with the Ford dealer where the car was purchased on...

Read the full complaint

2022 left me with options to pay for the new engine out of pocket to call the car a loss and they told me to look into a new/different car. The dealer said they had no incentive to help me if I would not be willing to cover the majority of the cost if Ford would offer partial assistance. Reporting the issue as a part of the coolant intrusion leak probe.

Filed Incident EngineNHTSA 11776232
2027 Cadillac OptiqElectrical system

Upon opening any of the vehicle's doors, a repetitive "trak-trak-trak" clicking noise is heard for several seconds. The condition is noticeable only when a door is opened and occurs before the vehicle is started. The noise appears to come from a door-related actuator or motorized mechanism and sounds like gears repeatedly cycling or slipping while attempting to reach a position. Based on discussions with other owners and observations of multiple vehicles, this appears to be a widespread issue affecting brand-new...

Read the full complaint

Cadillac OPTIQ vehicles and not an isolated defect. The noise is consistently reproducible by opening the door. I have compared the Cadillac OPTIQ to other Cadillac EV models, including the Cadillac LYRIQ and Cadillac VISTIQ, which utilize similar electronic door handle systems. Those vehicles do not produce the same clicking noise when the doors are opened, suggesting that this behavior is not normal across Cadillac's similar vehicle platforms. I am concerned that the repeated operation of the actuator and associated gears each time a door is opened could lead to premature wear of the internal gear mechanism. If the gears become damaged or stripped over time, the door-opening system could eventually fail. In a potential emergency situation, occupants or first responders may need to open the door quickly from the outside. If the actuator or gear mechanism has deteriorated due to excessive cycling, the door may not function as intended, creating a potential safety risk. At this time, the component has not completely failed; however, the repeated clicking noise appears abnormal and may indicate a defect that could lead to future failure of the door-opening system. I am submitting this complaint so that the issue can be investigated before it results in a more serious safety concern.

Filed Incident Electrical systemNHTSA 11776231
2025 Nissan Frontier King CabVisibility & wipers

I was going on the freeway about 65 mph , and out of nowhere the windshield imploded, causing severe damage to the windshield . I have a dashcam video to prove it. My concern is that this could happen to anyone.

Filed Incident VisibilityNHTSA 11776230
2021 Acura TLXTransmission & drivetrain

I am submitting this complaint regarding a transmission failure involving my 2021 Acura TLX, which I believe presents a significant motor vehicle safety defect. The transmission experienced a premature and unexpected failure that resulted in a substantial reduction in vehicle performance, including a loss of power delivered to the rear wheels and a corresponding reduction in vehicle directional control. At the time of the failure, the vehicle's handling characteristics changed unexpectedly, creating a potentially...

Read the full complaint

hazardous operating condition. The loss of rear-wheel power adversely affected the vehicle's stability and responsiveness, particularly during acceleration, lane changes, and other driving maneuvers where predictable vehicle control is necessary for safe operation. This condition significantly increased the risk of a crash and exposed both the vehicle occupants and the motoring public to an unreasonable safety hazard. Upon researching this issue, I discovered that transmission failures and related drivetrain defects have been reported by other owners of 2021 Acura TLX vehicles. The existence of multiple similar complaints suggests that this may not be an isolated incident but rather a recurring defect affecting this vehicle model and year. The failure occurred despite the vehicle being maintained in accordance with manufacturer recommendations and without any misuse or modification that would reasonably contribute to such a catastrophic drivetrain failure. A transmission component that affects vehicle propulsion and directional control should not fail under normal operating conditions. Given the nature of the defect and its direct impact on vehicle safety, I respectfully request that the National Highway Traffic Safety Administration investigate this issue to determine whether a broader safety-related defect exists within the 2021 Acura TLX population. If such a defect is confirmed, Acura/Honda should be required to provide an appropriate remedy.

Filed Incident Power trainNHTSA 11776228
2021 Ford E-350Engine & cooling

Unsure of cause, needed new engine. New engine installed at Bob Utter Ford in [[redacted]]. Invoice #[redacted] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11776226
2025 Chevrolet EquinoxElectrical systemAcceleration & cruise controlDriver assistance

when using adaptive cruse control the car senses a car coming at me and breaks. there was nothing ahead of me nor any oncoming traffic in the other lane. It was a straight road with clear and open lanes. this has happened two times. it takes the car down from 55 to 40 right now. Lucky there wasn't anyone behind me. My second issue the car breaks when backing out of the garage with no obstructions. no safety issue but frustrating.

Filed Incident Electrical system · Vehicle speed control · Forward collision avoidanceNHTSA 11776225
2021 Ram 1500 ClassicElectrical systemLights

There are issues where the dash display goes blank and the headlights do not operate properly. The headlights will not switch from dim to bright automatically or manually. At times one or more lights will not even illuminate. It is not a constant problem but intermittent instead. We are not comfortable driving the vehicle after dark because it may happen at any time.

Filed Incident Electrical system · Exterior lightingNHTSA 11776224
2024 Buick Encore GXElectrical system

The contact owns a 2024 Buick Encore GX. The contact stated that upon starting the vehicle, the instrument cluster failed to function as intended. The contact stated that the failure became persistent. Several unknown warning lights were illuminated. The dealer was made aware of the failure. The contact was provided the cost for a diagnostic test. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 35,000.

Filed Incident Electrical systemNHTSA 11776222
2025 Tesla Model 3 (all Variants)Acceleration & cruise controlCrash

The contact owns a 2025 Tesla Model 3. The contact stated that while driving 13 MPH and making a right turn, the Full Self-Driving mode engaged unintendedly, and the vehicle suddenly veered to the left, accelerated unintendedly, and struck a median curb. The vehicle then veered to the right and struck another curb before driving onto the grass near the hospital. The vehicle was towed to a collision center. The insurance company inspected the vehicle. The dealer service center was contacted and sent an email to the manufacturer regarding the failure; however, there was no response. The vehicle was repaired. The failure mileage was unknown.

Filed Incident Vehicle speed controlNHTSA 11776219
2018 Lincoln MKCEngine & cooling

The contact owns a 2018 Lincoln MKC. The contact stated that the check engine warning illuminated while the vehicle was parked. The vehicle was taken to the dealer, who determined that there was coolant intrusion in the cylinders, and that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was notified of the failure by phone. The failure mileage was approximately 72,000.

Filed Incident Engine and engine coolingNHTSA 11776215
2020 Ford EdgeEngine & cooling

At the beginning of a 3 hour journey that didn't happen the vehicle started missing in traffic and felt like it was going to die while i was on the highway at 60 mph. I was able to exit and make it to a rural road and the engine died as soon as I applied the brake to stop, making a very dangerous situation if anyone had been behind me. No indicators came up, no codes were given and the engine was not running hot. After letting it cool temporarily the engine started back up and the exhaust became white and smelled...

Read the full complaint

of burning glycol. I was able to drive it back to my home where it has been for 3 months getting a head gasket repair. After the repair the conditions continue with coolant getting in to the engine and white smoke billowing out of the exhaust. The Ford service department acknowledged that this is a known engine block failure and I should contact the company. Ford company says there is no program of assistance available to repair the vehicle which at this point will need a new engine to become roadworthy. That's a 6 year old, $45k paperweight that the company takes no responsibility for. For another consumer that has not found the problem yet they need to have warning that the engine will fail and they need to remain vigilant about possibly having to stop immediately at all times.

Filed Incident EngineNHTSA 11776214
2023 Ram 1500 Quad CabElectrical systemFire

While the vehicle was parked with the ignition turned off, the windshield wipers unexpectedly began operating continuously despite the controls being in the OFF position. Upon investigation, a strong electrical burning odor was detected, followed by visible smoke coming from the under-hood power distribution center (fuse box). The negative battery terminal was immediately disconnected to prevent further electrical damage or a potential fire. Visual inspection revealed blackened and apparently melted electrical...

Read the full complaint

components beneath multiple relays. The vehicle was no longer considered safe to operate and required towing to an authorized RAM dealership. The dealership inspected the vehicle and verbally attributed the failure to corrosion within the power distribution center. The vehicle was purchased as Certified Pre-Owned with the protective fuse box cover missing, a condition previously brought to the dealership's attention. Whether this contributed to the electrical failure remains undetermined. This malfunction presents a potential fire hazard due to electrical overheating and smoke occurring while the vehicle was turned off. The unexpected activation of electrical components also raises concerns about the vehicle's electrical system safety. The vehicle remains at the dealership and is available for further inspection.

Filed Incident Electrical systemNHTSA 11776213
2007 Nissan TitanAirbags

On September 15, 2026, the vehicle was brought to an authorized dealership for official Safety Recall #PC947 (Airbag Module Replacement). During the recall procedure, the technician unbolted and removed the driver-side airbag assembly. Immediately following this recall service, the steering wheel clock spring (spiral cable) ribbon cable failed, completely disabling both the horn and the Supplemental Restraint System (SRS airbag). The failure occurred within 1.4 miles of post-service driving (verified by invoice...

Read the full complaint

odometer records). Prior to the recall work, the vehicle had zero warning lights and a fully functioning horn. Confirmation & Diagnostics: The failure was formally diagnosed and confirmed by the dealership on October 16, 2026 (Invoice #R005609307). Diagnostic scans confirmed open circuit fault codes B1049 and B1054, confirming complete loss of electrical continuity to the steering wheel airbag and horn assembly. Additionally, the multi-point inspection sheet contained severe record errors, marking "Horn Operation OK" despite writing on the diagnostic invoice that the horn circuit was dead. The dealership also damaged the driver's window regulator during the same diagnostic visit. The original failed components remain installed on the vehicle and are available for inspection upon request.

Filed Incident Air bagsNHTSA 11776210
2014 Lincoln MKSTransmission & drivetrain

The contact owns a 2014 Lincoln MKS. The contact stated that while driving at an undisclosed speed, the vehicle suddenly started backfiring before stalling, and the engine started overheating. The contact stated that the check engine warning light was illuminated. The vehicle was jumpstarted; however, the vehicle failed to restart. The manufacturer was notified of the failure but stated that there were no open recalls on the vehicle and declined to assist with the repair. The vehicle was towed to an independent mechanic, where it was diagnosed with water pump and timing belt failures. The independent mechanic recommended the engine replacement. The failure mileage was 157,000.

Filed Incident Power trainNHTSA 11776209
2018 Tesla Model 3Suspension

The front suspension lateral link bolts to the right front side of my 2018 Tesla Model 3 RWD Long Range fell out and separated from the subframe which affected my ability to steer. My safety was put into risk. Thankfully I was going at a low speed and in a parking lot with no one close by so I was able to safely stop my vehicle without hurting myself or anyone else. The problem was confirmed by a local automotive repair shop. I did not receive any warning messages or any signs of this failure before it occurred. Tesla issued a service bulletin SB-23-31-001 but my vehicle was not covered in this recall. I had to pay $650.70 out of pocket to have this issue repaired.

Filed Incident SuspensionNHTSA 11776206
2024 Jeep Wagoneer SSteeringTransmission & drivetrainElectrical system

Summary of defect: My 2024 Jeep Wagoneer S has repeatedly lost drive power or shut down completely, leaving it inoperable and requiring it to be towed to an authorized Jeep dealer. This has happened [3/4] times since I purchased the vehicle. The authorized dealer has attempted repairs on several occasions, but the defect has not been corrected and keeps coming back. Most recent incident: On [redacted], at approximately 7:30am, while ready to go work in a medical clinic and attempting to start the vehicle, the...

Read the full complaint

vehicle [lost power / shut down / would not start/ screen goes crazy showing weird messages of multiple failure modes and I have to ask my husband to drop me to work and today ([redacted]) I had to call tow to to Ontario Jeep for repair as I need a car for work. Prior incidents and repair attempts: 1. [redacted]- Loss of Power - Towed to Knight Clairemont Dealership - Repair Order #[redacted]- Repair performed: Inspected and no power was found. 2. [redacted] - Would not start, electrical flashes - Towed to Jeep Ontario - Repair Order #[redacted]- Repair performed: Witech inspection found multiple DTC's set by low voltag 3. [redacted] - Loss of power- Repair Order #NA - Repair: waiting for TOW Total days out of service: approximately 15-20 Safety risk: A sudden loss of drive power without warning creates a reliability concern as it happens without notice. One time it happen at a shoping centre when car wont start again and I had to tow. The manufacturer (FCA US LLC / Stellantis) has been notified (Case #[redacted]), and the matter is currently being handled through a third-party negotiator, left a mesage but no response. I am submitting this complaint so that NHTSA has a record of this safety defect and can evaluate whether it affects other 2024 Wagoneer S vehicles. Repair orders, towing receipts, and correspondence are available on request. [[redacted]] [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Power train · Electrical systemNHTSA 11776205
2018 Ford EscapeTransmission & drivetrain

Coolant intrusion on my 2018 ford escape 1.5-liter EcoBoost engine. Mileage is only 42500. Ford has offered no resolution or assistance. Known issue: 19b37 and 21n12 and TBS 22-2134. Technical Bullet 22-2229.

Filed Incident Power trainNHTSA 11776204
2015 Chevrolet ColoradoSteeringElectrical system

The EPS (Electrical Power Steering) or Steering Assist has been plaguing our 2015 Chevy Colorado for almost two years. It will randomly go out, without warning. The steering assist has a defective piece that was recalled in other 2015 Chevy Colorado's (GM Recall 15595). While driving the vehicle on a busy highway or neighborhood roads, the EPS will give out and jerk the wheel causing the driver to make a quick reaction to avoid collision with other vehicles or pedestrians. Since there is no warning, there is no...

Read the full complaint

way to be prepared. Our vehicle is currently at our local dealership and they have been able to reproduce the issue and diagnose the issue as a defective steering gear torque sensor. This defective piece, previously recalled for other 2015 Chevy Colorado's, causes danger to the driver, passengers and others sharing the road. Unfortunately we waited to take it to a dealership because of the potential cost; at this time, the safety is so concerning, we had to take it in. it is available for inspection upon request.

Filed Incident Steering · Electrical systemNHTSA 11776202

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience