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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2023 GMC CanyonTransmission & drivetrain

Valve body was replaced after bucking upon start up, and harsh/aggressive buck on downshift to low gears. Issue was resolved initially but came back within 3-4 weeks of repair. Bucking on downshift while braking has almost caused near accidents, and led to unpredictable transmission bucking while driving. Others who I know personally have had similar issues, one of which had a full transmission replacement. This occurs on the highway, or during fast deceleration such as a sudden stop, and the bucking lunges the car forward even after stopped. No warning on dash.

Filed Incident Power trainNHTSA 11776272
2021 Ford ExpeditionTransmission & drivetrainElectrical systemAcceleration & cruise control

Vehicle Safety Complaint - 2021 Ford Expedition My 2021 Ford Expedition has experienced longstanding transmission problems, including hesitation during acceleration, becoming stuck between gears, harsh shifting, and rolling backward on hills. Despite numerous dealership visits, the problem was not diagnosed until the vehicle was out of warranty. The transmission was replaced in August 2026, but the vehicle continued to exhibit the same symptoms. Recently, while traveling approximately 20 mph trying to accelerate...

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from left turn out from side street to main road, a dashboard warning appeared referencing "LOW" gear. The vehicle unexpectedly shifted into Park while moving, jolted significantly, and experienced reduced steering capability. I had to repower the vehicle to restore operation. Fortunately, surrounding traffic had stopped, preventing a potential collision. The dealership attributed the incident to Ford recall 26S48 but advised that no remedy is currently available and suggested I continue driving the vehicle. I am extremely concerned about the risk of a serious accident. I am requesting NHTSA investigate this incident, particularly given the vehicle's history of transmission failure, recent transmission replacement, and apparent manifestation of the recalled safety defect.

Filed Incident Power train · Electrical system · Vehicle speed controlNHTSA 11776270
2022 Mercedes-Benz E-ClassElectrical system

My vehicle is affected by NHTSA Campaign 24V-207 (48V Ground Connection). The factory-defective loose ground connection caused severe electrical resistance, which fried the sensitive internal electronics of the 48V electric A/C compressor. The Mercedes-Benz dealership is refusing to acknowledge this collateral damage and is forcing me to pay out-of-pocket for an electrical failure caused directly by a recalled Defect , service code U016B00 (Communication with control unit 'Electric A/C compressor' has a...

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malfunction. the definitive technical proof that my vehicle is experiencing the exact mechanical/electrical failure acknowledged in the public recall notice. MBUSA had the executive customer service representative state this is not a recall issue

Filed Incident Electrical system · Unknown or otherNHTSA 11776265
2013 Kia SoulEngine & cooling

The contact owns a 2013 Kia Soul. The contact stated that while driving 55 MPH, the check engine warning light illuminated. The vehicle was driven to the residence. The vehicle was taken to the dealer, where the vehicle was taken to an alternate dealer. where it was diagnosed that the knock sensor failed and needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed with catalytic converter failure. The manufacturer was made...

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aware of the failure. The manufacturer informed the contact that if DTC: P0420 was present, the repair would be covered. The contact was advised to take the vehicle to a dealer. The failure mileage was approximately 152,000.

Filed Incident Engine and engine coolingNHTSA 11776264
2018 Subaru LegacyBody, doors & structure

I own a 2018 Subaru Legacy and have experienced four separate failures of the driver's side interior door handle. Each time, the handle becomes loose, as though disconnected from the release mechanism, preventing me from opening the door from inside. The door can still be opened from outside. I have paid for three previous repairs at two different independent repair shops. Parts were replaced during these repairs, yet the same problem continues to occur. I have receipts documenting all three repairs and can...

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provide copies upon request. This is a serious safety concern. When the engine is off and the power windows cannot be operated, I cannot lower the driver's side window to reach the exterior door handle. This leaves me unable to exit normally through the driver's door. In an emergency, accident, fire, or loss of electrical power, this could prevent me from escaping the vehicle quickly. I recently learned of Subaru Technical Service Bulletin 07-217-23, which includes the 2018 Legacy and addresses a potentially related problem with the interior door-handle cable connection. The exact cause of my repeated failures has not been determined. The problem has been addressed by independent repair shops but continues to return. No warning lights or dashboard messages appeared before the failures. After four failures and three repairs, I believe this warrants a safety investigation. I am requesting that NHTSA investigate whether this is a recurring manufacturer defect that could place other Subaru owners at risk.

Filed Incident StructureNHTSA 11776263
2023 Mazda CX-50Visibility & wipers

Water leaking inside near the right/passenger's side D-pillar. Water damage/staining on liner and continually expanding toward the C-pillar. Mazda dealership said it is coming from the panoramic sunroof and the only solution is to install a new sunroof ($4k). Started leaking around 40k miles. QUES: What component or system failed or malfunctioned, and is it available for inspection upon request? ANS: Sunroof (allegedly) and it is available upon request. QUES: How was your safety or the safety of others put at...

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risk? ANS: Mold & air quality QUES: Has the problem been reproduced or confirmed by a dealer or independent service center? ANS: Confirmed by Mazda dealership, and is occurring with other 2023 CX-50's (online forums, reddit, facebook) QUES: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANS: No, only the Mazda dealership's service techs QUES: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANS: No warning lamps or messages. Symptom of weird smell started prior to visible water damage, however, I didn't notice the water damage until the stain was visible enough to catch my attention. I'm not often visually inspecting that area, so I presume it had start long before the major staining started.

Filed Incident Visibility / wiperNHTSA 11776258
2023 Hyundai Santa CruzOther & unknown

The integrated thermal management system has failed. This controls the temperature of the engine if the engine overheats this could cause engine failure which could cause the vehicle to be overheated while in traffic. Hyundai is aware of the issue and has issued a service bulletin, tab 23-EM-006h. And have been aware of this issue since 2023 I had the repair done and it was done under my 100,000 mile drivetrain warranty but they refuse to cover the cost

Filed Incident Unknown or otherNHTSA 11776257
2026 Brinkley RV Model GOther & unknownFire

See attached document for complaint.

Filed Incident FirerelatedNHTSA 11776253
2026 Chevrolet EquinoxOther & unknown

My care stopped in the middle of an intersection and was not able to get it restarted. Simple fix to get to safety would be to put it in neutral. HOWEVER, there is no way to do that with this vehicle if you cannot get it started!!!!! This is not safe at all whatsoever. I had to get out of my car and leave it there in the intersection and go to the sidewalk and wait for help as there was absolutely no way to move my car.

Filed Incident Unknown or otherNHTSA 11776250
2022 Ford E-350Engine & cooling

Camshaft failure, engine replaced under warranty at Crain Ford in [[redacted]]. Invoice #[redacted]. This engine failure was the 2nd in this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11776247
2021 Tesla Model 3SuspensionBody, doors & structure

The contact owns a 2021 Tesla Model 3. The contact stated that while driving 5 MPH from a stoplight, there was a loud sound coming from the vehicle. The vehicle was taken to a Tesla Service Center, where diagnostic testing determined that the rear subframe fractured and the toe link and aft link failed, requiring replacement. The contact requested that the service center submit a goodwill claim to the manufacturer for repair assistance. The manufacturer was notified of the failure via mobile application and telephone. The failure mileage was approximately 97,000.

Filed Incident Suspension · StructureNHTSA 11776246
2025 Kia EV6Airbags

On [redacted], I brought my Kia EV6 to an authorized Kia dealership in [[redacted]], for outstanding safety recalls and a tire that was consistently losing air pressure. My vehicle remained at the dealership for 51 days and was not returned until [redacted]. Approximately three weeks into the repair, the dealership informed me that the airbag system was too complex for its technicians to complete without additional technical assistance. Despite the extended repair period, my vehicle was returned with several...

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concerning conditions. First, items previously stored in the center console had been removed and left on the passenger seat. The following day, while retrieving my phone from beside the seat, I struck my finger against a hard, protruding component. Upon inspection, I discovered that part of the center armrest/console assembly was improperly secured and sticking out, creating a potential injury hazard. Additionally, unidentified loose screws and hardware were left inside the vehicle. Their origin is unknown, raising concerns that components removed during the repair may not have been properly reinstalled. Because the vehicle underwent airbag-related repairs, I am concerned about the integrity of the completed work and whether all safety systems were properly inspected. Furthermore, the dashboard displayed a "Check Tire Pressure Monitoring System" warning shortly after the vehicle was returned. The original tire pressure concern may remain unresolved. I am requesting that NHTSA document and review these safety concerns, including the airbag-related repair, improper interior reassembly, unidentified hardware, and recurring tire pressure monitoring warning. I am concerned that the vehicle was returned without adequate safety and quality-control verification. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Air bagsNHTSA 11776244
2022 Ford E-350Engine & cooling

Camshaft failure, engine replaced at crain ford in [[redacted]]. Invoice #[redacted] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11776243
2019 Mazda CX-9Engine & cooling

We recently noticed a coolant smell upon cold start up of our 2019 Mazda CX-9 Signature. Upon further investigation, we found that there is a Service Bulletin (TSB-01-013/21) issued by Mazda for a manufacturer's defect in the cylinder head causing coolant leaks into and around the exhaust manifold. This is a known and widespread issue, but our car's warranty has lapsed due to mileage (187K miles).

Filed Incident EngineNHTSA 11776242
2024 Ford E-450Engine & cooling

Bottom End Failure, replaced under warranty at Crain Ford In Arkansas. Invoice # FICS1338781

Filed Incident EngineNHTSA 11776241
2027 Cadillac OptiqDriver assistance

The Acoustic Vehicle Alerting System (AVAS) on my Cadillac OPTIQ does not appear to be loud enough to adequately alert pedestrians of the vehicle's presence at low speeds. In my experience, pedestrians in front of the vehicle often do not notice it approaching until they see it visually. This appears to be a general concern with the Cadillac OPTIQ rather than an isolated issue. Because electric vehicles produce little to no engine noise, pedestrians rely on the AVAS warning sound for awareness. If the sound is not...

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sufficiently audible, it may increase the risk of pedestrian accidents, particularly for children, elderly individuals, and visually impaired persons. I also believe the sound level may not comply with the minimum decibel requirements and effectiveness standards established by NHTSA for pedestrian warning systems on electric vehicles. The forward-facing warning sound does not appear to provide adequate notice of the vehicle's approach under normal operating conditions. This condition may create a safety risk for pedestrians and increase potential liability for vehicle owners who reasonably expect the AVAS system to provide sufficient warning. I am requesting that the volume level and effectiveness of the Cadillac OPTIQ's AVAS system be evaluated to determine whether it complies with applicable federal safety standards and provides adequate pedestrian awareness.

Filed Incident Unknown or other · Back over preventionNHTSA 11776240
2022 Ford E-450Engine & cooling

Unknown cause, engine failure, replaced at bob utter ford in [[redacted]]. Invoice #[redacted] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11776239
2026 Chevrolet EquinoxBody, doors & structure

Excessive wind noise "interior trim" (per dealership) non-EV 2026 Chevy Equinox RS purchased in April 2026. This is a known issue of Chevrolet and should be addressed. The person at Chevrolet did drive the vehicle and confirmed the wind noise.

Filed Incident StructureNHTSA 11776237
2022 Ford E-350Engine & cooling

Camshaft failure, top end of engine was rebuilt at Crain Ford In Arkansas, under warranty. Invoice # FICS1213213

Filed Incident EngineNHTSA 11776236
2021 Ford E-350Engine & cooling

Camshaft failure, Engine Replaced at McLarty Ford In Arkansas. Invoice #233829 Only 55,929 Miles on this engine, replaced under warranty

Filed Incident EngineNHTSA 11776233

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