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Latest vehicle complaints

3,581 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2013 Hyundai AccentAirbagsCrash1 injury

The contact owned a 2013 Hyundai Accent. The contact stated that while driving 30-35 MPH through an intersection, the vehicle crashed into the passenger's side of another vehicle. The driver's side air bag exploded upon deployment, releasing gas, dust and particles into the cabin, which the driver inhaled. The contact sustained lacerations to the left forearm from the exploding air bag. Medical attention was sought for asthma that was triggered by gas inhalation and lasted two weeks. Additionally, the contact...

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received medical attention for left-side neck and shoulder pain, lower back pain, and aggravation of a pre-existing herniated disc. The contact received follow-up treatment from a chiropractor for the sustained injuries. A police report was filed. The vehicle was deemed the vehicle a total loss by the insurance company. The failure mileage was 198,000.

Filed Incident Air bagsNHTSA 11776334
2026 Infiniti QX80Electrical systemDriver assistance

This 2026 QX80 has experienced repeated ADAS/driver-assistance malfunctions while being driven. The cluster displays "Warning - Malfunction - See Owner's Manual" with multiple driver-assistance indicators. The malfunction is also associated with abnormal Start/Stop-system operation and abnormal or lost A/C operation. I have repeatedly presented the vehicle to an authorized Infiniti dealer; the malfunction has continued. Documented by July 16, 2026, at approximately 3,451 miles. On July 21, 2026, the dealer advised...

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in writing that an ADAS control module was causing the Start/Stop system not to engage, that the part was backordered, with no release date. After the vehicle was returned, it malfunctioned three times in one day on August 11 (A/C affected each time), and recurred August 27 and September 1. A dealer repair order at approximately 3,916 miles documents "MALFUNCTION WARNING LIGHT" and the Start/Stop complaint. I am concerned this may be a broader safety defect because I have seen the same or similar warning/malfunction in multiple separate QX80 loaners supplied by the dealer while mine was being repaired, including loaners with as few as approximately 3 and 35 miles on them when received. Every loaner I have been given, without exception, has shown this defect, including one that displayed the warning at approximately 71 mph. Most recently, on November 6, 2026, the malfunction recurred again while driving at approximately 57 mph, at approximately 8,203 miles. I cannot determine on my own whether all these vehicles share the identical underlying failure without access to diagnostic trouble codes. I am reporting this pattern so NHTSA can determine whether it indicates a broader safety-related defect in the QX80. This has occurred during normal driving, including highway speed, and has required pulling off the roadway to shut down and restart the vehicle.

Filed Incident Electrical system · Unknown or other · Forward collision avoidanceNHTSA 11776333
2025 Jeep Wrangler 2-DoorEngine & cooling

The contact owns a 2025 Jeep Wrangler. The contact stated that while the vehicle was parked, it was discovered that the heater hose was leaking. Additionally, the contact stated that there was an abnormally strong coolant odor inside the garage. The dealer was contacted and stated that the hose was an integrated component of the turbo charger assembly. The vehicle was repaired. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 60,000.

Filed Incident Engine and engine coolingNHTSA 11776331
2022 Volkswagen TiguanOther & unknown

Approximately six months ago, an over-the-air (OTA) software update pushed by the manufacturer completely disabled the vehicle's infotainment system module. This is a well documented issue that Volkswagen is aware of. This failure put our safety at risk because the dead infotainment screen completely disables the vehicle's federally mandated backup camera. The problem was inspected and confirmed by an authorized Volkswagen dealership on August 27th. The dealer's service department diagnosed that the OTA update...

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permanently damaged the hardware and that the entire infotainment module requires replacement under warranty. There were no warning lamps or prior symptoms; the screen simply failed immediately following the software update. The required replacement part is currently on indefinite backorder, and the manufacturer has not provided a timeline for repair or a safe alternative vehicle.

Filed Incident Unknown or otherNHTSA 11776330
2007 BMW 5 SeriesAirbags

Airbag ASCM system reports a fault. Possible recall 17v428000 applies Dealer not able to reprogram the module to clear the fault. Airbag warning light is on the dashboard. Error concurrent with battery replacement

Filed Incident Air bagsNHTSA 11776326
2019 Ram 1500 ClassicElectrical systemAcceleration & cruise control

The RAM 1500 classic was bought at the end of September 2026. There were only 15,635 miles on the truck. On the steering wheel face there are two separate button panels, one on each side of the wheel. The left side controls the info screen on the gauge panel. The right side controls the manual gear +,-, as well as the cruise control on/off, set, reset, and cancel buttons. I tow/haul frequently. The driver needs to have manual control over the vehicles gear switching capability. Since day one, the entire right side...

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controls has not worked. No lights, no codes, no indication that the panel is even connected to the truck in any way. Luckily, I believe this will be covered under the Carvana limited warranty. I am scheduling an appointment by Monday to get it evaluated. I am a new member to the RAM online forum. In the forum there are many many other RAM owners experiencing the same or very similar issues. Some have had some quite dangerous encounters due to the panel malfunction. What I find strange is there have been other recalls on RAMs all the way up to 2019. I am concerned about why the newer models, with the exact same issues, has not been issued a recall.

Filed Incident Electrical system · Vehicle speed controlNHTSA 11776323
2017 Hyundai Santa FEAirbagsSeats & seat belts

The passenger restraint system in my vehicle has suffered a critical safety failure, and the manufacturer (Hyundai Motor America) is refusing to remedy the defect, leaving the front passenger airbag completely disabled. The Supplemental Restraint System (SRS) airbag warning light is permanently illuminated on the dashboard, accompanied by the "Passenger Airbag Off" indicator, even when an adult is seated in the front passenger seat. A diagnostic scan performed by an authorized Hyundai dealership confirmed a...

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catastrophic failure of the Occupant Classification System (OCS) sensor mat located inside the front passenger seat cushion. The specific Diagnostic Trouble Code (DTC) retrieved was B1490 (OCS Sensor Mat Defect). The dealership confirmed that due to this hardware failure, the front passenger airbag is completely deactivated and will not deploy in the event of a collision, posing an immediate, severe injury risk to front-seat occupants. Hyundai previously recognized widespread safety defects with this exact component and issued an 18-Year OCS Sensor Warranty Extension (Campaign Z01) to replace the front passenger seat cushion/OCS sensor free of charge. However, Hyundai Corporate and the local dealership are refusing to honor the warranty extension on my vehicle based strictly on a technicality. They state that Campaign Z01 only covers the physical replacement of the OCS sensor if the computer outputs code B1764, whereas my vehicle is outputting code B1490. Both trouble codes identify an internal, unprovoked hardware failure of the exact same OCS sensor mat assembly, resulting in the exact same hazardous condition: a permanently disabled passenger airbag. By denying coverage based on a software code variation for an identical component failure, Hyundai is failing to remedy a known restraint system defect. I am filing this complaint to document this critical safety hazard.

Filed Incident Air bags · Seat belts · SeatsNHTSA 11776322
2027 Chevrolet EquinoxSteeringEngine & cooling

New 2027 ran out of gas in the middle of the road which was a huge safety issue. The car does not allow it to be shifted to neutral to move the car to the side of the road. Even after putting on the 4-ways, I was almost hit several times before another car pulled behind me and put their 4-ways on as well. The shifter is electronic only and no longer connected to a cable directly that would allow to shift to neutral and move the car safely to the side of the road. I had the car for only 5 days and was...

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completely surprised to find out this huge safety issue. Look how dangerous this would have been if I was on the interstate in [[redacted]] or some other really big city, and yet unable to move my car out of the line of traffic. As I had the car for only a week, I was shocked when this happened and knowing this will happen not just you run out of gas, but also when the engine shuts off and won't restart. This needs addressed! Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · EngineNHTSA 11776321
2016 Toyota CorollaTransmission & drivetrain

Failed Component: CVT transmission Safety was put at risk: Vehicle has a humming sound that varies pitch with speed, issue was first noticed on the freeway requiring us to stop on the side of the road with vehicles passing next to us at 70mph. Has the problem been reproduced and confirmed by dealer: Yes, vehicle was taken to Arlington Toyota in Jacksonville Florida and they confirmed CVT transmission needs replaced. The cost to replace the transmission was quoted at $11,124.97. Has the vehicle or component...

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been inspected by the manufacturer, police, insurance representatives or others?... Vehicle has only been checked by Arlington Toyota in Jacksonville Florida which is an authorized Toyota service center. Where there any warning lamps, messages or other symptoms of the problem: No warning lamps or messages, only humming sound from drive train was noticed.

Filed Incident Power trainNHTSA 11776320
2021 GMC Sierra 1500Engine & cooling

The engine (GMs' L87) experienced catastrophic failure in my driveway while backing out of my garage. If this had happened on the highway, this could have been a serious incident.

Filed Incident EngineNHTSA 11776316
2024 Toyota Grand HighlanderTransmission & drivetrain

My transmission is failing . I started hearing a jet take off or whinning noise from the hood. Because of multiple other stories I read I assumed transmission. Took to dealer in September. They confirmed transmission is failing. The part was on a national back order . The issue caused my car to stutter during take offs . Which could caused me an accident . Also in reverse it would not stop rolling backwards after shifting to drive

Filed Incident Power trainNHTSA 11776314
2021 Jeep CherokeeTransmission & drivetrainEngine & cooling

I recieved a 4WD service error on my dashboard. I took it to my mechanic and they said the following codes came up. C14A7-97 PTU Motor P0606-49 Internal Control processor -internal electronic failure U0010-00 CAN interior bus I see that there are recalls for the PTU on other Cherokees for this year, so I want you to know it is happening to my vehicle too.

Filed Incident Power train · EngineNHTSA 11776310
2022 Subaru CrosstrekTransmission & drivetrainEngine & cooling

The vehicle is experiencing an active, unaddressed powertrain safety hazard involving rapid, unexplained engine coolant loss. The engine cooling system is actively consuming or leaking fluid, creating an immediate risk of catastrophic engine failure, sudden highway stalling, and a severe thermal hazard during my daily commute. The manufacturer (Subaru of America) and its authorized dealer network (Glassman Subaru) have actively delayed diagnostic testing past the vehicle's 60,000-mile powertrain warranty threshold....

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Glassman Subaru overfilled the coolant reservoir to mask the fluid loss and subsequently refused further diagnostics, hanging up on the consumer. The secondary franchise dealer (Hodges Subaru) is refusing to accept the vehicle for a safety-critical combustion gas block test and UV dye trace until December 8th. The manufacturer refuses to facilitate an immediate safety inspection, forcing the daily operation of a vehicle with a severe, active cooling system defect on public highways.

Filed Incident Power train · EngineNHTSA 11776309
2019 Infiniti QX50Engine & cooling

This complaint concerns a 2019 Infiniti QX50 with a 2.0L VC-Turbo engine affected by NHTSA Safety Recall 25V437, involving potential engine bearing failure, loss of power, and fire risk. Before purchasing the vehicle at auction, we performed due diligence by obtaining an AutoCheck history report, which revealed no issues suggesting warranty or recall coverage had been compromised. Before our purchase, Infiniti performed a recall inspection, documented engine sludge but no metallic debris, reassembled the oil pan,...

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and marked the recall completed. The sludge findings were never disclosed to us before purchase. After purchasing the vehicle, we discovered metallic debris in the engine, raising concerns about bearing damage associated with the recall. Infiniti initially claimed there was no open recall because the previous inspection was completed. After further discussions, Infiniti acknowledged the recall issue but refused repairs, citing the previously documented sludge. We brought the vehicle to an authorized Nissan dealership for inspection. Despite the metallic debris findings, Infiniti refused repairs, claiming sludge voided the manufacturer's warranty. A subsequent goodwill review was also denied. We dispute Infiniti's use of a warranty exclusion to deny a federal safety recall remedy. A voided warranty does not automatically eliminate a manufacturer's recall obligations. Furthermore, the previous sludge finding does not establish that the engine is free from the identified manufacturing defect. Potential engine bearing failure creates serious risks, including sudden loss of power, crashes, and engine fires. We request that NHTSA investigate whether Infiniti properly completed the original recall inspection and whether its refusal to provide recall repairs based on engine sludge complies with federal safety recall requirements.

Filed Incident EngineNHTSA 11776308
2016 Ford EscapeDriver assistance

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank image, nearly causing the vehicle to crash with another vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 171,237.

Filed Incident Back over preventionNHTSA 11776307
2022 Volkswagen TaosElectrical systemBody, doors & structure

1. In October 2026 with approximately 73,000 miles and 52 months of owning the vehicle the head unit/infotainment center failed. It was black when the vehicle was started and has not worked since. With the failure of this unit safety items like backup camera, hands-free phone and navigation are unavailable. This system also controls numerous functions in the vehicle such as setting the clock, the radio, status of vehicle maintenance, etc. The vehicle has been inspected at the dealership and It is a known issue by...

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the manufacturer with the part being on national backorder, indefinitely and currently not covered under any warranty or recall notice. Repair estimate exceeds $2000. 2. At 28 months the paint peeling became evident. At 38 months paint started peeling in large sections on the hood and above the windshield. This was at about 48,000 miles.

Filed Incident Electrical system · StructureNHTSA 11776305
2023 KTM 790 Adventure RSuspension

While riding on a public road at moderate speed, I began experiencing unusual handling characteristics. The motorcycle felt very much like it had a soft or flat rear tire, with the bike swaying from side to side. I stopped to check the rear tire pressure, believing that might be the cause of the unusual handling. Instead, I discovered something far more alarming. The swingarm pivot axle had migrated approximately 1 inch out of one side of the motorcycle's frame. Upon examining the opposite side, I could see...

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completely through the frame opening to the swingarm. The swingarm itself had shifted so significantly that it was no longer aligned with the opening in the frame through which the pivot axle is designed to pass. In other words, the structural connection between the frame and swingarm had substantially separated while I was riding the motorcycle. The swingarm is an integral part of the motorcycle's frame and rear suspension system. Its pivot connection is essential to maintaining the proper relationship between the frame and rear wheel assembly. I consider this an extremely serious safety failure. Fortunately, I was traveling on a straight road at moderate speed when the problem became apparent. Had this occurred while cornering, riding aggressively, or operating off-road, the consequences could have been catastrophic. A loss of rear suspension integrity and alignment under those circumstances could easily have resulted in a serious accident or fatal injury. I am particularly concerned that this may represent a broader product safety issue rather than an isolated mechanical failure.

Filed Incident SuspensionNHTSA 11776304

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