I am filing this complaint against Momentum BMW (Houston) regarding a serious, recurring braking system defect involving a 2025 BMW 760i purchased in December 2025. The vehicle remains under the manufacturer's warranty. Since July 1, 2026, Momentum BMW has performed five corrective interventions over the past four months without permanently resolving the defect. The brake pedal repeatedly travels to the floor, creating a significant safety concern for the driver, passengers, and other motorists. The...
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dealership has attempted the following repairs: 1. Reglazed front brake pads and bled the braking system. 2. Replaced the electronic braking component, similar in function to a master cylinder, and bled the system. 3. Resurfaced front brake pads and rotors. 4. Replaced front brake pads and rotors and bled the system. 5. Adjusted the transmission drivetrain. Despite these interventions, the same dangerous braking condition has returned on November 6, 2026, It is unacceptable that an untitled vehicle purchased as new has experienced repeated failures involving a critical safety system, particularly after multiple unsuccessful warranty repairs. The recurring defect raises serious concerns regarding the vehicle's safety, reliability, and the dealership's inability to provide an effective remedy. Given the repair history, this matter also raises potential concerns under the Texas Lemon Law and applicable manufacturer warranty obligations. I requested that Momentum BMW management and BMW North America take immediate responsibility for resolving this matter through a manufacturer repurchase or another mutually acceptable resolution but both have not After five corrective attempts over approximately four months of recurring problems, I should not be expected to accept additional unsuccessful repairs or continue operating a potentially unsafe vehicle. I requested prompt written response from dealership management outlining its proposed resolution.