Component or System Failure: The low-pressure in-tank fuel pump assembly and integrated fuel level sending unit failed. While driving, the vehicle suffered sudden fuel starvation and lost all motive power. The dealership verified that the car ran out of gas because the fuel level sending unit - which is mechanically integrated into the in-tank fuel pump module assembly - failed and transmitted completely incorrect levels to the dashboard. The component remains intact at the dealership and is available for inspection. ...
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Safety Risk: My safety was put at extreme risk. At 7:30 PM in pitch-black conditions, I was traveling at 60 mph on the interstate when the engine suddenly died. Because the dashboard gauge falsely indicated a half-tank of fuel, I had zero warning. I had to desperately coast a dying vehicle across dark, active highway lanes toward an exit. I could not make the exit and was forced onto the shoulder, stopping dangerously close to active traffic. Stranding a powerless vehicle on a dark, high-speed interstate shoulder leaves occupants highly vulnerable to a catastrophic rear-end collision. Warning Signs & Symptoms: There were absolutely no advanced warning lamps, low fuel lights, or check engine messages prior to the failure. The dashboard gauge actively misled me by showing a half tank of gas. The vehicle gave zero indication of an issue until it suddenly sputtered and lost acceleration at high speed. The car then shut itself off completely on the roadside. No dash indicators illuminated until after the vehicle had died and a restart was attempted, at which point the check engine light came on.