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Latest vehicle complaints

3,638 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2020 Kia Sportage Engine & cooling

My vehicle experienced a catastrophic engine failure, losing power on the roadway. The vehicle is currently located at the Kia dealership, and I have been provided a formal Repair Order showing an active Diagnostic Trouble Code (DTC) P1326. Kia Corporate and the dealership are currently denying coverage under the In re: Hyundai and Kia Engine Litigation Class Action Settlement, claiming that the "VIN shows clean with no open issues." This is a fundamental misinterpretation of Kia's internal database. The VIN shows...

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"clean" because the mandatory Product Improvement Campaign PI1806 (Knock Sensor Detection System / KSDS) was successfully completed on my vehicle on November 13, 2019. I hold physical, printed proof of this completed campaign from a certified Kia dealership. Under the terms of the court-approved settlement and Kia's own Technical Service Bulletins (TSBs): 1. Completion of the KSDS update (PI1806) qualifies the vehicle for a Lifetime Short-Block Warranty Extension against connecting rod bearing failure. 2. An active or history P1326 fault code mandates that the dealership perform a digital Bearing Clearance Test (BCT) and submit a Prior Authorization (PA) package to corporate for an engine replacement. By refusing to look at the historical campaign completion data and denying my claim based on a "closed/clean" status, Kia is actively violating the court-mandated terms of the settlement.

2020 Mercedes-Benz C-Class Brakes Transmission & drivetrain

The contact owns a 2020 Mercedes-Benz C-300. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal was abnormally difficult to depress. In addition, the contact became aware of an abnormal sound coming from the footwell. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure then reoccurred. The contact stated that while driving 35 MPH, the vehicle stalled and the...

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vehicle lost motive power. In addition, several unknown warning lights illuminated, and the transmission shifted to neutral(N). The contact stated that a nearby independent mechanic assisted with removing the vehicle out of the roadway and onto the shoulder of the roadway. The independent mechanic attached a portable diagnostic scanner to the vehicle. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was taken to an independent mechanic where it was diagnosed with ABS Module failure. The contact was informed that the ABS module needed to be replaced. The dealer was contacted and made aware of the failure. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 122,820.

2017 Subaru Crosstrek Transmission & drivetrain Engine & cooling

*The engine experienced a failure of an internal valve spring, a component that controls the operation of the engine valves. The failure required significant engine repair, including engine teardown. The vehicle was diagnosed by Subaru of Olathe, and the failed component and vehicle should be available for inspection through the servicing dealership. Subaru of America reviewed the dealer's repair estimate and approved partial goodwill assistance toward the repair. *A valve spring failure is a serious engine...

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malfunction that can result in engine performance issues, loss of power, engine stalling, or engine damage while driving. Such a failure has the potential to create a safety hazard if it occurs during vehicle operation, particularly at highway speeds or in traffic. Subaru has previously acknowledged valve spring failures in certain vehicles through Recall WTY-84 involving engine valve spring fractures that could lead to engine malfunction or stalling. *Yes. The failure was diagnosed and confirmed by Subaru of Olathe, which provided a repair estimate totaling several thousand dollars and recommended repair of the valve spring failure. Subaru of America relied on the dealer's diagnosis when approving goodwill assistance toward the repair costs. *The vehicle was inspected by Subaru of Olathe and the diagnosis was reviewed by the [[redacted]] Customer Advocacy team at Subaru of America as part of a goodwill assistance request. There is no indication that the vehicle was inspected by police, insurance representatives, or other third parties. *Vehicle started stalling at lights and jerking when in motion, seemed to have no power available and dangerous and appeared suddenly in Sept. of 2026. *Vehicle is a 2017 Subaru Crosstrek with approximately 72,000 miles. It was purchased new and maintained primarily through Subaru dealerships. The owner believes a valve spring is not a wear-and-tear item and should reasonably last the life of the engine. Costs over $9000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 Land Rover Defender 90 Electrical system

The contact owns a 2023 Land Rover Defender. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and remained with the dealer for additional investigation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was filed by email.

2024 Volkswagen Atlas Cross Sport Brakes

The infotainment system constantly goes in and out to the point it's unreliable at best. It constantly disconnects, the screen has turned black when the car starts and has even gone black while driving which renders the car completely useless. The brakes are another story. The brakes sound like they're from 2010 and make the most awful screech anytime you brake. I've brought this up several times to my dealership and they inform me each time that it's normal. In addition to the awful sound the brakes make it feels...

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like the brakes are not as realiabke as you would think. You have to press down extremely hard on the brakes for them to remotely stop abruptly if need b. None of this is normal for a brand new car purchased off the lot. I purchased this car in February 2025 and it has been in the shop for recurring infotainment and brake issues along with a slew of other issues.

2024 GMC Acadia Transmission & drivetrain Electrical system BrakesCrash

On [[redacted]], I remote-started my 2024 GMC Acadia. With the driver-side door and rear passenger-side door left completely open, I stepped inside the vehicle, placed my foot firmly on the brake pedal, and pressed the engine Push-to-Start button to transition the vehicle from remote-start mode to operational drive mode. Immediately after pressing the button, I took my foot off the brake pedal and exited the vehicle. A second later as I was walking toward the back of my vehicle, without any driver intervention or...

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manual gear selection, the electronic shift-by-wire transmission uncommandedly engaged completely into REVERSE on its own. The vehicle began actively driving backward. Despite the driver-side door being wide open and no driver being present in the seat or belted, and the rear passenger side door open, the vehicle's electronic 'Auto-Park' system and automated emergency braking failsafes completely failed to engage or shift the vehicle back into Park to prevent a rollaway. The uncommanded vehicle movement forced me to chase after the moving vehicle to regain control, posing an imminent and severe risk of property damage, catastrophic bodily injury, or death. The rear open door got stuck on our hose container and fire pit on the side of the house, and ripped the door off the hinges. The vehicle has been towed to Matthews GMC in Vestal, NY for diagnostic evaluation. GM Corporate Case #[[redacted]] has been opened. I am filing this complaint because an uncommanded transmission engagement combined with a total failure of the vehicle's electronic safety override systems represents a critical, life-threatening manufacturing and software defect that requires immediate investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 Maserati Quattroporte Suspension Wheels & tires

Since I leased the car I had a repetitive amounts of flat tires. About 7 in the first year and over 10 within 3 years. I am not driving the car longer distance than 1 mile because I am concerned that my car tires will blow up. We took the car back and they said nothing is wrong, however something must be wrong as io am not able to conferrable drive my kids to school without being afraid that the tires will give up.

2026 Cadillac Escalade Engine & cooling

The contact owns a 2026 Cadillac Escalade. The contact's son stated that while coming to a stop, the engine unexpectedly seized. The contact stated that due to the failure, the vehicle could not be shifted into neutral. The contact's son stated that a Police escort was required to prevent a crash. The Police issued a record to the contact's son. The vehicle was towed to the dealer, where the engine failure was confirmed. The contact was informed that a diagnostic report would be provided later. The vehicle was not...

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repaired. The manufacturer was made aware of the failure by telephone, and a case was opened. The contact was concerned that the failure was extremely dangerous while the contact's son was operating the vehicle. The failure mileage was approximately 46,000.

2020 Kia Sportage Body, doors & structure

Factory Defect: paint and clear coat delamination on 2020 Kia Sportage with less than 10,000 miles and has never been in an accident. Car is bright silver color. Paint/clear coat has started to bubble and peel on the rear spoiler and side mirrors. This is a know issue. • Poor Factory Bonding: The issue typically stems from a failure of the topcoat or clear coat to adhere properly to the underlying primer or e-coat layers. • Common Areas: Peeling frequently starts or spreads on plastic or fiberglass components like rear spoilers and side mirrors, as well as metal surfaces like roofs, hoods, and door handles.

2018 Newmar Dutch Star Engine & cooling

In July 2025 while in the Dallas Ft. Worth area I experienced a DEF head failure when starting my motorhome. Fortunately I was departing an RV park, not driving on the highway. I contacted Freightliner 24/7 who confirmed based on codes that I needed a DEF head. The original DEF head OEM numbers were 04-32247-000. Searching sites, including Freightliner, it suggested that this head was superseded by 04-37616-000. Searching for this revealed this part was likely on backorder. The Freightliner service manager at...

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Premier Truck Group, Fort Worth told me that 04-37616-000 was the correct part verified by VIN, and that it was backordered with no available release date. Their parts department confirmed this. Since we were traveling to a wedding in Ohio and had time constraints I called FCCC in Gaffney and spoke to a parts specialist who also confirmed that the latest DEF head 04-37616-00 was on backorder with a 30-60 day waiting period for shipment. He then checked backward and advised that the prior iteration 04-36004-000 was a valid replacement and was still available. On [[redacted]], the Fort Worth Freightliner dealer replaced the DEF head with 04-36004-000. The cost of this repair was $1,474.89 parts and $1,425.89 labor totaling $ 2,900.78 (see attached). Coach mileage at this time was 51,986. Fast forward to [[redacted]], (14.5 months) mileage 60220 while traveling to Corpus Christi Texas I experienced another DEF Head Failure. I managed to get to my destination and contacted Corpus Christi Freightliner who ordered the part [[redacted]]. On [[redacted]] they installed the latest DEF head and corrected the problem. Cost of this repair was parts $1,070.98, labor $1295 with tax totaling $2,619.61 (see attached). When the DEF head fails the motorhome derates and speed is reduced as you know. DEF head failures are a very common problem on these Freightliner motorhomes and they are not standing behind the failures or standing behind replacement parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 Jeep Grand Cherokee L Suspension

My 2023 jeep grand Cherokee L rear spring coil has detached from the vehicle and has a open recall of 89D. The vehicle has been at the dealership for 2 months on the 14th of this month without any remedy as of today. i had reached out to FCA-US and spoke with a representative she open me a case # and was told that a rental would be an out of pocket cost, then to just submit for a reimbursement at the end. i am a simple wage earner and cannot afford this additional burden of cost to be added to my daily budget....

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Plus not knowing when a part or fix would be ready. it has already caused so much trouble with transportation with our family being down to just one vehicle. i reached out to the dealership manager for assistance on a loaner yet still always told working on it without any solutions. feel like being ignored.

2019 Kia Optima Hybrid Acceleration & cruise control Engine & cooling

I have a 2019 Kia Optima S with the 2.4L engine and 117,000 miles. The vehicle has diagnostic codes P1326 and POOOB. The check-engine light is continuously flashing, the engine is knocking, and the vehicle has lost acceleration and will not go over approximately 65 mph. I believe this may be related to the KSDS connecting-rod bearing issue under Kia campaign PI1805.

2022 Cadillac Escalade ESV Engine & cooling

Vehicle towed in a flatbed truck to Blackstone Cadillac in Fresno, CA with little to no oil in the engine due to the 6.2L L87 engine defect. The dealer is actively refusing to inspect the vehicle or communicate regarding Safety Recall N252494001, leaving a defective vehicle grounded and the consumer stranded.

2014 Dodge Durango Electrical system Lights

Rear Lift Gate Racetrack Lighting accumulates water and moisture inside causing electrical issues, partial or full LED lamp outage. Vehicle will not pass inspection. Ongoing issue with Durango lighting. Replaced one circa 2017/2018 due to same issue. Water has accumulated inside as mopar will not warranty causing lights to malfunction.

2023 Jeep Grand Cherokee Electrical system Fuel system

I am filing an urgent safety complaint regarding my 2023 Jeep Grand Cherokee 4xe Plug-in Hybrid. During inspection, the mechanic discovered that the electrical connector and wiring associated with the fuel pump were burned and melted inside the gasoline fuel tank. The entire fuel pump assembly was subsequently replaced. Before the failure was discovered, the dashboard indicated approximately 110 kilometers of remaining gasoline driving range, but the mechanic found the fuel tank completely empty. The vehicle...

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also experienced engine vibration and an illuminated check engine warning light. The mechanic suggested that operating without gasoline may have damaged the fuel pump. However, the exact cause of the electrical overheating and melted wiring has not been established. I am extremely concerned about the potential fire hazard associated with electrical damage inside the gasoline tank. I request that NHTSA investigate the cause of this failure, the accuracy of the fuel level indication, and whether other Jeep Grand Cherokee 4xe vehicles may be affected.

2018 Jeep Compass Transmission & drivetrain

While driving car started to shake and buck and all the dashboard lights starting going off telling to service everything and then the gear shift wouldn't work

2015 Ford C-Max Driver assistance

The contact owns a 2015 Ford C-Max. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. An unknown message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available.

2017 Ford Explorer Body, doors & structure

The contact owns a 2017 Ford Explorer. The contact stated that while entering the vehicle, the contact became aware that the driver's side B-pillar door trim was detaching. The contact associated the failure with NHTSA Campaign Number: 25V347000 (Structure); however, the VIN was not included in the recall. The dealer was contacted and stated that the cost of the repair was not covered because the VIN was not included in the recall. The failure mileage was approximately 90,000.

2020 Chrysler Pacifica Seats & seat belts

The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving 35 MPH, the second-row driver's side seat adjuster latch failed to lock as intended. The contact's minor child was seated in the seat when the seat independently moved forward and backward. The contact stated that two days later, the second-row passenger's side seat adjuster latch failed to lock as intended. The vehicle was taken to the dealer where it was diagnosed with failed seat cable latches. The contact was informed that the seat...

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cable latches needed to be replaced. The contact was informed that the repairs were not covered under recall. The contact was informed that the failures were normal wear and rear. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 64,900.

2016 Ford Edge Engine & cooling

The contact owns a 2016 Ford Edge. The contact stated that the vehicle failed to immediately start on several occasions. After the vehicle was started, the check engine warning light remained illuminated, with white smoke coming from the exhaust pipes. Additionally, while driving, the contact heard a splashing fluid sound coming from behind the dashboard, and the coolant reservoir was constantly low. The engine was revving high while the vehicle was idling. The cause of the failure was not yet determined. The local...

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dealer and manufacturer were notified of the failure. The contact associated the failure with NHTSA Action Number: DP26008 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 150,000.