The contact's daughter owns a 2021 Jeep Cherokee. The contact stated that while her daughter was driving, the vehicle stalled. The failure was more frequent after stopping at a stop light while attempting to drive at approximately 5 MPH. An orange warning light with the letter A inside a circle was illuminated, indicating a failure with the Automatic STOP/START system. The contact's daughter was able to restart the vehicle after 3 to 4 manual attempts. The failure was a recurring failure. The failure mileage was approximately 175,000.
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3,641 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
I am reporting a potential safety defect involving the raised air intake (snorkel) installed on my 2023 Land Rover Defender 130 Trek Edition. I purchased this vehicle in 2024 from Land Rover Arrowhead, Arizona, as a Certified Pre-Owned vehicle. The snorkel was already installed when I purchased it. Yesterday, I noticed that the raised air intake mounted along the passenger-side windshield pillar had become loose and was visibly separating from the vehicle body. The assembly no longer appears securely attached. I...
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have photographs documenting the issue. I am concerned that the mounting brackets, retaining clips, or fasteners may have failed. Since this component is exposed to airflow, it could detach while driving, especially at highway speeds, creating a serious safety hazard for other motorists. I discovered Land Rover Safety Recall N964 (NHTSA 24E-102), which addresses raised air intake attachment failures on certain Defender vehicles. The defect described in the recall appears similar to the condition of my vehicle. I contacted Land Rover Chandler, Arizona, but was informed that my VIN has no applicable open recall. This determination was made over the phone without physically inspecting the snorkel. I have scheduled a dealership inspection to determine the cause of the failure and identify the installed accessory part number. I respectfully request that NHTSA investigate whether my vehicle is affected by the same defect described in Recall N964 and whether my VIN should be included in the affected vehicle population. I can provide photographs, purchase records, and dealership inspection findings to support this complaint.
On August 4, 2026, I was involved in an accident while driving my 2023 Kia Carnival SX Prestige. During the incident, the brakes felt as though they had locked or frozen. When I attempted to slow down, the vehicle unexpectedly accelerated instead of stopping, resulting in a collision. 1. Component Failure: UNKNOWN. I suspect a malfunction involving the braking system, electronic braking controls, accelerator system, or vehicle control module. The exact cause has not been established. The vehicle should be...
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available for inspection upon request. 2. Safety Risk: The vehicle did not respond to my attempts to brake and appeared to accelerate unexpectedly. This prevented me from stopping as intended and placed my life and the safety of others on the road at serious risk. 3. Confirmation: UNKNOWN. I have not received a definitive mechanical diagnosis confirming the cause of the malfunction. 4. Inspections: The vehicle sustained substantial damage. Richie Rich Paint & Body provided a preliminary repair estimate of $22,038.07. The GAP administrator reviewed the damage but denied my claim because it did not meet its total-loss percentage requirement. A definitive mechanical investigation has not been provided. 5. Warning Signs: UNKNOWN. I cannot confirm whether warning lights or messages appeared before the incident. The symptoms I experienced were the brakes locking or freezing, followed by unexpected acceleration. I have not been involved in an automobile accident in more than 20 years. I am requesting a comprehensive Kia safety investigation, including examination of the braking and electronic control systems, diagnostic records, and event data recorder. I am concerned that a potential vehicle defect contributed to this accident and request that Kia preserve all available evidence and investigate this matter.
Upon doing a drive with 60,000 miles my check engine light came on. Upon taking it in to a dealer in Chicago, I was told that it had a coolant intrusion defect and that I would need to replace the entire engine ~11,000 quote. I then took it to two seperate dealerships, and got a video of it. They both confirmed this. I contacted ford and they have refused to help in an form. The component is the engine block. I am completely scared to take it on the road. I don't know what will happen as it shakes on startup now. The problem was reproduced by both. I have not had it inspected by insurance. Warning lamp was an engine light.
Complete brake system failure. Multiple error messages displayed just moments before the problem occurred.
My 2019 Ford Expedition is affected by Ford safety recall 25S31, which is related to the front seat belt retractor/pretensioner. The front passenger seat belt is currently stuck and cannot be used, making the front passenger seat unsafe and unusable. I contacted Ford and a Ford dealership regarding this safety recall and the defective seat belt. I was informed that the recall repair could not be completed because the necessary remedy/parts were not available. I have also contacted Ford seeking assistance because I...
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cannot safely transport a passenger in the front passenger seat. This is a serious safety concern because the passenger seat cannot be safely occupied without a functioning seat belt. The vehicle and defective seat belt are available for inspection. I am filing this complaint because I need the safety recall repaired as soon as possible, and I am concerned about the continued delay in obtaining the necessary recall repair or replacement parts.
I am filing a complaint against Jess Ford of Pullman for refusing to perform a mandatory federal safety recall on my 2019 [Insert Truck Model]. The dealership's service department explicitly denied the repair, claiming the vehicle is "over the mileage restriction." Under federal law (Title 49 of the U.S. Code), authorized franchise dealerships are legally required to execute active NHTSA safety recalls free of charge, independent of the vehicle's mileage, provided it falls within the 15-year statutory period. My 2019 vehicle is well within this window. I request that the agency investigate this dealership's refusal to comply with federal safety regulations.
The contact owns a 2025 Nissan Kicks. The contact stated that while entering the vehicle, there was a loud continuous beeping sound coming from the vehicle. The contact stated that the instrument panel displayed a blank screen and that the sensors were inoperable. The contact stated that several messages were displayed. The vehicle was taken to a service center, where the failure was confirmed. The contact was informed that the failure was associated with a known recall. The dealer was contacted. The manufacturer was made aware of the failure by telephone. The contact was referred to the NHTSA Hotline for additional assistance. The failure mileage was approximately 40,000.
The contact owns a 2012 Kia Optima. The contact stated that upon turning the ignition to the on position without starting the vehicle, the engine started overheating with smoke coming from underneath the hood. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer informed the contact that the wiring harness and coil packs needed to be replaced because the repair was not covered under recall. The manufacturer was notified of the failure by phone and confirmed the assessment of the dealer. The failure mileage was approximately 110,000.
ABS and break lights on in car. Took to local repair shop and informed that the ABS control module has become defective. Attempted to purchase the required OEM part for repair in July of 2025. Was informed the part is on back order with no intended arrival date. Have continually reached out to local dealership since that time and part continues to remain on back order with no arrival date. Have been informed by the dealership that my automatic breaking system will no longer function, making the car unsafe to drive...
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on a daily basis. This could lead to a catastrophic accident due to no breaking system. Manufacturer has not prioritized increasing supply of the replacement part and has not issued a mandatory recall for this safety issue.
The contact owns a 2021 Ford Bronco Sport. The contact stated that while accelerating from a stop light and turning left while driving approximately 10 MPH, the brakes became inoperable. Additionally, during the failure, the brake pedal was depressed down to the floorboard and the vehicle failed to respond as needed. The failure was a recurring failure. The failure mileage was approximately 68,000.
Starting around June 2026, my 2022 Tesla Model 3's automatic emergency braking stopped working. The left side camera and the forward-facing camera have also failed, and Dog Mode (cabin climate protection for pets) no longer works. Software version 2026.38.3.2, 62,500 miles. Tesla Service diagnosed a failed Autopilot computer (HW3) and quoted $3,100 to replace it with another HW3 unit. Tesla denied my goodwill request because the car is past 50,000 miles. A car only about 4 years old has lost its automatic emergency braking and camera-based safety systems, which puts me and other drivers at risk. I'm asking NHTSA to look into HW3 computer failures that disable these safety systems.
I discovered a completely detached bolt underneath my vehicle. The bolt had fallen off the FRONT LEFT suspension assembly. Tesla Service inspected the vehicle and confirmed that the bolt originated from the lateral link assembly. Tesla also determined that the lateral links require replacement. Tesla further confirmed in writing that, after reviewing my vehicle's service history, it could not identify a clear cause for why the component became loose. The proposed repair includes replacing the lateral links and...
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performing a wheel alignment. The estimated repair cost is approximately $1,500-. The repair has been approved but has not yet been completed. Safety Concerns: A completely detached suspension lateral link bolt is a serious safety concern. Failure of this suspension connection could compromise suspension integrity, wheel alignment, vehicle stability, and directional control. I am concerned that this failure occurred without a clearly identified cause and could potentially affect other Tesla Model Y vehicles. I understand that NHTSA has opened Preliminary Evaluation PE26-006 concerning front lower lateral link detachment in certain Tesla Model 3 and Model Y vehicles. My vehicle is a 2022 Model Y, and the failure occurred at the front left suspension. I request that NHTSA review this incident as a potentially related safety defect and determine whether the failure is associated with the same lateral link fastening system under investigation. I can provide photographs of the detached bolt, Tesla's written confirmation, inspection records, and the repair estimate. I respectfully request that NHTSA investigate this issue to determine whether other Tesla owners may be exposed to a similar safety risk.
The contact owns a 2016 Ram 1500. The contact stated that while driving 50 MPH, several warning lights illuminated and the vehicle lost motive power. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with high-pressure fuel pump failure. The contact was informed that the fuel system was contaminated with metal shavings. The contact was informed that the high-pressure fuel pump needed to be replaced. The...
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contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) in May 2024. The dealer was contacted and made aware of the failure. The manufacturer was contacted, and a case was filed. In addition, the contact stated that several cases were filed. The contact was advised to contact the dealer for assistance. The failure mileage was approximately 168,000.
When vehicle is shifted into Park you are not able to remove the key. I have taken the vehicle to 5 different dealers, and no one can fix the problem. Many forums show the exact same problem - something in the steering column is defective. Began happening in 2023 with only 12,000 miles on the vehicle.
The contact owns a 2025 Kia K4. The contact stated that while driving at various highway speeds, the lane keep steering assist erroneously engaged causing the vehicle to steer out of the intended lane. The contact stated that the failure was recurrent, causing the vehicle to unintendedly steer to the left and to crash into a concrete median wall on one occasion. The failure mileage was 9,000.
My radio continues to suddenly reduce volume by approximately 70%. The volume will then come back for a second, then back down again. This can go one for several hours while on a trip, then suddenly back to normal. I have owned this truck for less than 3 months and have about 2500 miles on it. I was informed by a GM Service Technician that this has been an issue that GM is aware of but yet no remedy.
The ABS module has failed, leaving our truck inoperable. We can not find a new part for replacement. Our local dealer that we purchased the vehicle from said they do not have access to a new part either. Mileage is 99581. ERROR CODES: Service electronic braking system, service shifter words come on. The brake light, seat belt light, and several other miscellaneous lights come on the dash. When hooked up to a code reader: Invalid data received from ABS control module A, lost communication with body control module, High Speed CAN communication Bus, lost communication with ABS control module A DTC Severity 3of3.
While driving on the freeway at approximately 73 mph, I heard a very loud bang that sounded like something had struck my car. I initially thought a rock had hit my windshield, but I couldn't see any damage. Later, I remembered the incident and went to the garage to inspect my car. After checking the windshield and walking around the front and sides without finding any damage, I climbed up to inspect the roof. I noticed something unusual about the smaller fixed glass panel in front of the sunroof, directly behind...
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the windshield. When I ran my finger across it, I heard a slight cracking sound and felt a rough texture. That's when I realized the entire panel had shattered. The shattered glass poses a potential safety risk due to the possibility of glass falling into the vehicle or further breaking while driving at highway speeds, going over bumps, closing the car doors etc. The panel is available for inspection. The vehicle has not yet been inspected by a dealership or manufacturer, and the cause of the failure has not been determined. There were no warning lights or messages before the incident. After researching the issue, I found multiple reports from Hyundai Santa Fe owners describing similar incidents. Relevant NHTSA complaints include: Complaint #11502029 (2020 Santa Fe): Front sunroof glass suddenly shattered with no apparent external impact. Complaint #11548273 (2020 Santa Fe): Stationary glass panel in front of the sunroof shattered while parked. Complaint #11253008 (2019 Santa Fe): Panoramic sunroof shattered while driving with no evidence of an external impact. Complaint #11480753 (2019 Santa Fe): Rear panoramic sunroof panel reportedly exploded while driving approximately 70 mph. I believe these reports warrant further investigation into a possible recurring issue with Hyundai Santa Fe sunroof glass or its assembly, particularly given the potential safety risks of unexpected glass failure while driving.
The frame rusted through and broke where the lower control arm attaches on the passenger side. This caused an immediate pull to the right and nearly caused a wreck. The car was towed to a local mechanic shop who reported the problem. Mazda is currently not taking responsibility for this even though it was a known issue and a recall was issued for this exact issue.