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Latest vehicle complaints

3,638 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2022 Mitsubishi OutlanderBody, doors & structureBrakes

Bought this used 2022 Outlander from Carvana Sept 10, 2026 at 58,350 miles for family use. A chain-like rattle began shortly after delivery. An authorized Mitsubishi dealer's R/O 6116238, open Sept 22/closed Sept 30, mileage in 58,939/out 58,940, confirms the RIGHT REAR CALIPER WAS MISSING THE BOLTS CONNECTING IT TO ITS SLIDE PINS. New guide pins/bolts were installed and the noise was gone on a test drive. I report paperwork showed Carvana brake work before delivery. Please investigate whether this condition...

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resulted from pre-delivery repair or failed inspection; the records do not identify who omitted the bolts. The dealer also confirmed hood shaking/flutter above 60 mph, cited TSB 26-42A-002 and a reinforced replacement hood. Its narrative says parts ordered, panel to be painted and customer to return for installation; replacement completion is not established. On Oct 30 the next servicing dealership said Mitsubishi's hood was still awaited. On Oct 31 I reported apparent bending near the windshield and water pooling; no photo or professional causation finding for that new observation is supplied. No federal hood recall has been established. The brake-fastener and hood conditions raised safety concerns for our family. No crash, fire or injury is reported. The car is retained and available for inspection; availability of replaced fasteners is UNKNOWN. Prior warning lamps are UNKNOWN; rattling and hood flutter were symptoms. On Oct 30 I reported just under 62,000 miles and continued driving with restricted family travel. Odd wear on the other rear brake is an owner observation without a second-side diagnosis. Sept 22 in the incident field is the service-intake date; exact earlier symptom-onset date is UNKNOWN. Mileage field is intake mileage. Please review a possible safety defect, noncompliance, improper repair and the hood remedy delay.

Filed Incident Structure · Service brakesNHTSA 11775469
2008 Jeep CommanderWheels & tires

The contact owns a 2008 Jeep Commander. The contact stated that while the vehicle was being serviced by an independent mechanic, the contact was informed that the torque specifications for the OEM wheel studs were incorrect. The contact was informed that the front driver side and front passenger side wheel studs needed to be drilled out. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 175,000.

Filed Incident WheelsNHTSA 11775467
2019 Chevrolet ColoradoTransmission & drivetrain

Drive train shudders intermittently seams like a program issue. Chevy trying to achieve higher MPG creating a driving issue. Loss of power on the highway. Makes me wonder about total failure at highway speeds and getting hit from behind. Chevy knows about this and makes the owner eat the cost and refuses to address the issue. I truly believe Chevy knows how to fix it but refuses and refuses to release accurate information.

Filed Incident Power trainNHTSA 11775464
2019 Honda AccordEngine & cooling

The contact owns a 2019 Honda Accord. The contact stated that while driving at an undisclosed speed, the "Service Engine" warning light illuminated and the vehicle was hesitating and shaking abnormally. The contact used a diagnostic scanner to retrieve DTC for engine misfire in cylinders #2 and #3. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the cylinders caused by the cylinder head gasket failure. The vehicle was repaired. The failure mileage was 77,689.

Filed Incident Engine and engine coolingNHTSA 11775462
2027 Hyundai Palisade HybridTransmission & drivetrainBrakes

The contact owns a 2027 Hyundai Palisade Hybrid. The contact stated that while merging into traffic from a complete stop and depressing the accelerator pedal, the vehicle failed to respond. The contact stated that the brakes engaged independently, causing the vehicle to almost be involved in a crash. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The manufacturer was not notified of the failure. The approximate failure mileage was 1,800.

Filed Incident Power train · Service brakesNHTSA 11775459
2021 Ford BroncoEngine & cooling

[[redacted]] notice oil leak Left side turbo [[redacted]] an appointment with Mavis for an oil change. Technician notify me that he sees an oil leak by the left side turbo. Maybe his technician tells me to bring him back to the dealership [[redacted]]. I drop it off at Ford Haley Brothers for service. [[redacted]] service department calls me valve cover is leaking work is perform [[redacted]] pick up vehicle from Healey Brothers from [[redacted]] through [[redacted]] notice a blue smoke coming from my exhaust by...

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[[redacted]]. I returned back to Healey Brothers. I was consuming so much oil they notify me that one of the turbos was the cause of it the 2021 Ford bronco Badlands has 85,000 miles on it for a turbo to go bad that fast impossible. It is my daily driver. I've maintain all the oil changes Maintenance so far on this vehicle my concerns why so fast the turbo would go with 85,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11775458
2017 Ford EscapeEngine & cooling

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving 60 MPH, the vehicle unexpectedly started shaking violently and sputtering while driving on the highway. The contact associated the failure with TSB: 19-2346. The dealer was contacted, and the vehicle was diagnosed with coolant intrusion in cylinder #2. The failure mileage was approximately 77,025.

Filed Incident Engine and engine coolingNHTSA 11775457
2020 Tesla Model YSuspension

The vehicle's front upper control arms creak and groan when in motion, audible at very slow speeds, especially when performing a turn (forwards and backwards). Tesla has identified it as the mentioned components, from a test drive with one of their service technicians present. The issue still exists (is not yet repaired) so it is available for further inspection upon request. As this affects steering, it is a major safety risk. Research online reports loss of steering ability, inoperable vehicles, and accidents...

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while driving. Further, this problem has been reported to NHTSA and is supposed to be under investigation but no actions forced yet despite numerous reports, online forum complaints, etc. No warning lights or messages are displayed by the vehicle. As per an article reported as recently as August, there is never any vehicle warning lights or dash indicators, it is always discovered by listening to the vehicle and (hopefully) becoming concerned enough to bring the vehicle into Service. [[redacted]] The article and forum chatter reports this occuring as early as 29k miles onto the vehicle. Mine was at (rough guess) 150k when it started making the noise to indicate it's impending failure. I have driven for almost 30 years and never had an issue with an upper control arm. A 6-yr car should not be having this, and Tesla charging all of us $800 to $1600 for repairs. How is that acceptable when it is a product and part construction issue? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11775456
2014 Jeep CherokeeTransmission & drivetrainBody, doors & structure

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was operating or shifted into park(P), the vehicle unexpectedly rolled away. The contact heard a water sloshing sound coming from the driver's side door and became aware that there was water accumulated inside the door. The contact stated that the transmission was intermittently stuck or skipped gears on several occasions. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and...

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needed to be replaced. The contact expressed concerns that the failure was hazardous and that the water could possibly cause an electrical failure. The failure mileage was approximately 159,633.

Filed Incident Power train · StructureNHTSA 11775454
2025 Tesla Model YOther & unknownCrash

My 2025 Tesla Model Y was driving on Full Self-Driving (Supervised) and I was supervising. The car was going about 60 to 65 MPH southbound on I-15 near Riverdale, Utah. Traffic ahead of the car in front of me had stopped, and that car, a Chevrolet Equinox, stopped for it. My car matched the speed of the car in front of it but did not slow down for the stopped traffic in time. From my dashcam video, the car eased from about 60 MPH down to 50 MPH, then braked hard and went from 50 MPH to zero in about 3 seconds, but...

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it was not enough and it hit the rear of the Equinox at about 15 MPH. No one was hurt and no airbags went off. I was cited for following too closely, my insurance paid for the repairs, and I paid a $500 deductible. I am reporting this because the car was in control of the speed and the following distance when the crash happened. I have the dashcam video if you need it.

Filed Incident Unknown or otherNHTSA 11775450
2022 Ford Bronco SportBrakes

While driving, an severe and persistent rear brake resonance defect occurs during braking operations. The defect manifests as high-frequency vibration, loud grinding, and low-speed brake shudder/chatter from the rear braking system, impacting vehicle control and braking predictability under normal driving conditions. The affected component is the complete rear brake assembly, which is currently installed on the vehicle and available for inspection upon request. Safety is compromised due to diminished braking feel,...

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driver distraction, severe auditory and tactile resonance during deceleration, and unpredictable pedal performance during low-speed maneuvers and stopping intervals. The defect has been repeatedly reproduced and formally confirmed by an authorized dealership service center over multiple repair attempts. Servicing included the execution of Technical Service Bulletin TSB 25-2438, which failed to remedy the issue. The issue was formally escalated to and evaluated by the vehicle manufacturer. The manufacturer's Global Technical Assistance Center (GTAC) evaluated the vehicle and documented in writing that no further technical or engineering procedure exists to resolve or cure the recurring rear brake resonance. Symptoms first appeared during normal operation at approximately 17,000 miles, presenting as severe rear brake grinding and resonance without prior dashboard warning lamps or system error messages. The hardware defect remains active and unrectified.

Filed Incident Service brakesNHTSA 11775449
2026 Nissan Rogue Early ReleaseBrakesCrash

On [[redacted]] at [[redacted]] pm my new 2026 Nissan Rogue's brakes failed resulting on a vehicle accident in the City of El Centro, Ca 92243. No injuries. No warning lights appeared on the dash board. I applied brakes and the pedal went all the way in into the floor of the vehicle, I pumped and pumped and brakes did not respond. Vehicle was towed to United Nissan Dealer in Imperial, Ca 92251 where they say computer did not record any failure issues. I have filed a claim with Nissan Corporation Consumer Affairs case number is [[redacted]]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Service brakesNHTSA 11775448
2018 Volkswagen Tiguan LimitedAirbagsCrash

I was in an accident where the front of the vehicle was the main part of the collisions. The vehicles airbags didn't deploy they just smoked.

Filed Incident Air bagsNHTSA 11775447
2023 Jeep Grand Cherokee LElectrical system

The rear doors are able to be opened upon 2 pulls of the handle even if the car is in motion. I understand this could be a safety benefit if the vehicle was not in motion and someone in the rear seats needed to get out, but I was driving 60 MPH on the highway and my toddler pulled the handle twice with her foot and the door unlatched. I called me dealer and they said this is how the doors are made to function, which again I understand this could be a benefit if the car was parked or not in motion, but when you're...

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driving at any rate of speed, that is a huge safety concern as a parent/driver that your rear passengers can open the doors while you're in complete motions regardless of the control panel having the doors actively locked.

Filed Incident Electrical system · Unknown or otherNHTSA 11775446
2023 Kia SorentoElectrical system

The 12-volt battery system repeatedly collapses while the 2023 Kia Sorento Plug-in Hybrid is parked, leaving the vehicle completely immobilized: the doors will not unlock/open normally and the vehicle cannot be started, even though the high-voltage hybrid battery and fuel are ample. On November 2, 2026, after six days parked, the 12-volt system measured approximately 6 volts, about half of nominal. The vehicle could not be revived by 14+ hours on a battery maintainer; on November 3, 2026, roadside assistance...

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revived it with a jump pack applied for about 1.4 seconds, confirming a system failure rather than an energy shortage. The defect has previously locked the owner out of the vehicle at -12 degrees Fahrenheit in upstate New York, a safety hazard in cold climates. The owner's instrumented findings, reported to Kia America in writing on February 9, 2026 and again November 2, 2026, show persistent parasitic draw during idle states, inconsistent charging of the 12-volt battery by the DC-DC converter, and no logic to re-energize the 12-volt system from the charged high-voltage battery. Kia has provided no substantive technical response. The vehicle/component is available for inspection upon request. No crash, no fire, no injuries. Manufacturer and dealer were notified in writing.

Filed Incident Electrical systemNHTSA 11775443
2013 Kia SoulElectrical systemBrakesCrash

While parked at the top of our driveway on a portion that is only a mild slope and in first gear (a manual transmission) with the parking brake fully engaged, the car rolled backwards down the steep driveway and into a tree. The car had been parked with the key out of the ignition for 5-10 minutes. There were some leaves on the driveway but it was not wet. The parking break has acted iffy on this car before but not to this extent. If the car had not rolled the way it did, it could have hit someone!

Filed Incident Electrical system · Service brakesNHTSA 11775438
2019 Ford ExpeditionSeats & seat belts1 injury

The contact's wife owns a 2019 Ford Expedition. The contact stated that after refueling and restarting the vehicle, his wife was driving away from the gas pump at 5 MPH when the vehicle experienced a sensation resembling a rear-end collision. The front driver side seat belt retracted and failed to unbuckle immediately as intended, unlatching only after multiple attempts. The driver sustained a shoulder laceration and body soreness, requiring a telehealth medical consultation. Following the failure, the seat belt...

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became inoperable. One day prior to the failure, the air bag warning light illuminated. The contact associated the failure with NHTSA Campaign Number: 26V344000 (Seat Belts); however, the part to complete the recall repair was not yet available. The dealer was contacted and associated the failure with the recall. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 88,539.

Filed Incident Seat beltsNHTSA 11775437
2015 Ford EscapeDriver assistance

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was 80,000.

Filed Incident Back over preventionNHTSA 11775436
2014 Jeep Grand CherokeeAirbagsCrash1 death

The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided with a utility pole. The impact resulted in the driver being ejected from the vehicle. The driver was pronounced deceased at the scene. The contact stated when going to check the vehicle at the tow yard, the driver-side curtain airbag and the steering wheel airbag did not deploy, although all other airbags in the vehicle did deploy. The failure mileage was 150,000.

Filed Incident Air bagsNHTSA 11775434

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