- The problem
- E-one is recalling certain model year 2008 through 2011 cyclone ii, typhoon, and quest vehicles manufactured from may 1, 2008, through november 28, 2011, and equipped with meritor wabco electronic stability control (esc) modules. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- E-one will notify owners and is working with meritor wabco to replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact e-one customer service at 1-800-627-5050 or meritor on track customer service at 1-866-668-7221.
Vehicle safety record
2011 E-One Quest Problems, complaints & recalls
No owner complaints about the 2011 E-One Quest have been filed with NHTSA. It is covered by 2 recalls, the latest in December 2011 for the electronic stability control (ESC).
NHTSA data checked
BFewer problems than a typical Quest year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 E-One Quest recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- E-one is recalling certain model year 2010 and 2011 typhoon and cyclone ii and model year 2011 tradition and quest fire fighting chassis manufactured from november 24, 2010, through july 13, 2011, equipped with a cummins isb, isl, isc, or isx diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
- The risk
- This could result in asphyxiation or carbon monoxide poisoning. The heat build up from the exhaust can also result in a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
- The fix
- E-one is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or e-one at 1-352-861-3223.
What owners say
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No complaints about the 2011 E-One Quest yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
E-One Quest: every year compared
All Quest yearsQuestions about the 2011 E-One Quest
Does the 2011 E-One Quest have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 E-One Quest: electronic stability control (ESC) (December 2011); engine and engine cooling (August 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 E-One Quest had?
None have been filed with NHTSA so far.
Is the 2011 E-One Quest a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical E-One Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 E-One Quest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data