- The problem
- E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- The risk
- A loss of hydraulic steering assist can increase the risk of a crash.
- The fix
- E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Vehicle safety record
2017 E-One Quest Problems, complaints & recalls
No owner complaints about the 2017 E-One Quest have been filed with NHTSA. It is covered by 3 recalls, the latest in August 2019 for the front.
NHTSA data checked
CAbout as many problems as a typical Quest year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 E-One Quest recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- The risk
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- The fix
- E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
- The problem
- E-One Incorporated (E-One) is recalling certain 2016-2017 Quest, Cyclone II, and Typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.
- The risk
- If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
- The fix
- E-One will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. The recall began on November 27, 2017. Owners may contact E-One customer service at 1-352-861-3612.
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2017 E-One Quest yet
E-One Quest: every year compared
All Quest yearsQuestions about the 2017 E-One Quest
Does the 2017 E-One Quest have any recalls?
Yes - NHTSA lists 3 recalls for the 2017 E-One Quest: front (August 2019); equipment (November 2017); hydraulic power assist system (October 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 E-One Quest had?
None have been filed with NHTSA so far.
Is the 2017 E-One Quest a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical E-One Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 E-One Quest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data