- The problem
- E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
- The risk
- A loss of hydraulic steering assist can increase the risk of a crash.
- The fix
- E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Vehicle safety record
2015 E-One Quest Problems, complaints & recalls
No owner complaints about the 2015 E-One Quest have been filed with NHTSA. It is covered by 5 recalls, the latest in August 2019 for the front.
NHTSA data checked
DMore problems than a typical Quest year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2015 E-One Quest recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- The risk
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- The fix
- E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- The risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- The fix
- E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
- The risk
- A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
- The fix
- E-One will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on November 29, 2016. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2014-2015 Typhoon, Cyclone II, and Quest emergency vehicles manufactured October 28, 2014, to August 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
- The risk
- If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
- The fix
- E-One will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. All affected vehicles have been repaired. Therefore an owner notification letter will not be issued for this recall campaign. The recall is expected to begin during November 2015. Owners may contact E-One customer service at 1-800-627-5050.
What owners say
Be the first Quest owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2015 E-One Quest yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
E-One Quest: every year compared
All Quest yearsQuestions about the 2015 E-One Quest
Does the 2015 E-One Quest have any recalls?
Yes - NHTSA lists 5 recalls for the 2015 E-One Quest: front (August 2019); equipment (November 2017); upper ball joint (April 2017); equipment (November 2016) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2015 E-One Quest had?
None have been filed with NHTSA so far.
Is the 2015 E-One Quest a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical E-One Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2015 E-One Quest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data