- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- The risk
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- The fix
- E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Vehicle safety record
2013 E-One Quest Problems, complaints & recalls
No owner complaints about the 2013 E-One Quest have been filed with NHTSA. It is covered by 4 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
DMore problems than a typical Quest year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2013 E-One Quest recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2013-2014 Typhoon, Cyclone II, and Quest emergency vehicles manufactured August 2, 2013, to December 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.
- The risk
- A loss of steering control increases the risk of a crash.
- The fix
- E-One will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall began on October 9, 2015. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
- The risk
- The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
- The fix
- E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2013 model Typhoon and Cyclone II fire fighting vehicles equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
- The risk
- If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
- The fix
- E-One will notify owners and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall is expected to begin on, or about, January 17, 2014. Customers may contact E-One at 1-800-627-5050.
What owners say
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No complaints about the 2013 E-One Quest yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
E-One Quest: every year compared
All Quest yearsQuestions about the 2013 E-One Quest
Does the 2013 E-One Quest have any recalls?
Yes - NHTSA lists 4 recalls for the 2013 E-One Quest: equipment (November 2017); front (September 2015); software (April 2014); buckle assembly (November 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2013 E-One Quest had?
None have been filed with NHTSA so far.
Is the 2013 E-One Quest a reliable vehicle?
Its Safety Index is 39 out of 100 (grade D: more problems than a typical E-One Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2013 E-One Quest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data