- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- The risk
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- The fix
- E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
Vehicle safety record
2014 E-One Quest Problems, complaints & recalls
No owner complaints about the 2014 E-One Quest have been filed with NHTSA. It is covered by 6 recalls, the latest in November 2017 for the equipment.
NHTSA data checked
DMore problems than a typical Quest year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2014 E-One Quest recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- The risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- The fix
- E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
- The risk
- A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
- The fix
- E-One will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on November 29, 2016. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2014-2015 Typhoon, Cyclone II, and Quest emergency vehicles manufactured October 28, 2014, to August 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
- The risk
- If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
- The fix
- E-One will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. All affected vehicles have been repaired. Therefore an owner notification letter will not be issued for this recall campaign. The recall is expected to begin during November 2015. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2013-2014 Typhoon, Cyclone II, and Quest emergency vehicles manufactured August 2, 2013, to December 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.
- The risk
- A loss of steering control increases the risk of a crash.
- The fix
- E-One will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall began on October 9, 2015. Owners may contact E-One customer service at 1-800-627-5050.
- The problem
- E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
- The risk
- The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
- The fix
- E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1-800-627-5050.
What owners say
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No complaints about the 2014 E-One Quest yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
E-One Quest: every year compared
All Quest yearsQuestions about the 2014 E-One Quest
Does the 2014 E-One Quest have any recalls?
Yes - NHTSA lists 6 recalls for the 2014 E-One Quest: equipment (November 2017); upper ball joint (April 2017); equipment (November 2016); air bags (October 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2014 E-One Quest had?
None have been filed with NHTSA so far.
Is the 2014 E-One Quest a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical E-One Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2014 E-One Quest has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data