As I was driving the transfer case and drive shaft dropped out of truck. Broken bolts and no warning.
Suspension
2002 Ford Excursion Suspension problems
Owners have filed 15 complaints about the 2002 Ford Excursion's suspension with NHTSA - 9% of all its complaints, most recently on September 26, 2023. They describe 0 crashes, 0 fires and 1 injury. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
- Complaints
- 15
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Suspension complaints
2002 Ford windstar rear axle problem we were driving on 78e and were approximately 30 minutes before allentown. All of a sudden we heard a crack, smelled smoke, and heard metal scraping. The car started fishtailing and my husband virtually had no control of the car as the windstar repeatedly crossed 2 lanes and almost hit the middle barrier and then fishtailed toward the other side. Luckily there were no cars or trucks in front or in back of us and we were at a slight uphill. Finally, my husband was able to...
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gain control of the van and pull over to the small shoulder which was barely big enough to fit the van. We called 911 and aaa. While we waited on the side, we feared that we could get hit in the event that a truck or car swerved to the side. We were shocked to find out that the rear axle was cracked and the rear tires were caved in. My auto dealer gilboy in whitehall offered to tow and repair the problem, but only at my expense. Ford explained to me that there was no coverage for this situation because the vehicle is outside of warranty and there currently is no recall for this problem. Both gilboy and ford told me they were not aware of this problem with the rear axle. I had 3 children in the car, 2 of which were my own. This was the scariest moment of my life as I feared what potentially could happen. Luckily, someone from above was looking after us but I fear the next ford windstar owner may not be so lucky. Please do not wait for someone to get killed before taking action. Please have the problem corrected as soon as possible and alert all ford windstar owner of the serious potential risk. *Tr
While driving my 2002 ford taurus I experienced the failure of both front coil springs which cut open like a can opener one front tires and damaged the other. I had to have both tires and springs replaced. If I was traveling more than 15 mph I fear I would not be here today.*Cn
All four wheels bearings on a 2002 ford explorer with only 70,000 miles had to be replaced. One incident included a wheel falling off due to the failure of these bearings. *Tr
I am an owner of a 2002 ford explorer 2wd. At the beginning of october the vehicle starting making a horrible noise. The loud noise was coming from the rear passenger wheel. Come to find out, this is a major wheel bearing issue. I have recently gotten online and discovered how many other people are also having the same issue. What can we do to get the ford company to be held responsible for this very dangerous defect in their product that you are supposed to trust not only your life but the lives of all your...
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passengers. How can companies continue to sell their unsafe vehicles to the public. It is enough to have to worry about getting my 1 year old to and from her nana's without having to worry about getting hit by someone, but to worry that any moment your vehicle can cause a major accident without you even being at fault because of faulty parts. Please, can someone with any kind of decency do something to get this company to recall every vehicle with faulty parts. Common sense would say it's the right thing to do. *Tr
Front strut spring broke for no apparent reason. *Tr
Both rear coil springs defective parts. Ford was willing to help me with this cost of the repair. *Ak
Rear coil spring on 2002 ford taurus broke and damaged the left rear tire. I researched online and found numerous complaints. This could have been a major accident.
Purchased a used 2002 explorer in 12/2005. In 2/2007, a grinding noise appeared when I would accelerate. Took it in the same day (i was on the expressway when it occurred). They told me the bearing was bad and that I needed about $1100 in parts and $600 in labor to replace, and that I was lucky that the wheel did not fall off. He stated that, "this is common on mountaineers and explorers," and that he has done similar work other times. He recommended that I replace the other bearings, because they were all going to go at some time. I feel there should have been a recall on this issue. *Jb
I purchased a 2002 ford taurus ses on july 31,2005. However I have been experiencing a loud sound when driving like the wheel is wobbling, and this causes the car to drift suddenly almost causing a accident. I've been also experiencing a burning smell coming from the vents in the vehicles when the heat was not in use. *Jb
We noticed a slight rubbing when vehicle was turning to right while on vacation. Within 2 days it became worse, the thumping and rubbing sound were very loud and felt in the car. We opted to leave the car. Luckily we did, as the repair shop informed us that the wheel bearing was completely cracked, and noted this is not common. We were told that had we attempted to drive home, the wheel would have fallen off on the highway, as it was extremely loose. This in turn damaged our back brakes, resulting in new rotors and pads, and the shop was unable to get the emergency brakes back on as they were rusted on the car. *Nm
While driving 30 mph the consumer lost control of the vehicle and ended up in a ditch. The consumer stated that the vehicles tires lose air prematurely. The cause has yet to be determined. Please provide any additional information. *Nm
The vehicle experienced electrical and suspension problems. The suspension problem caused the tires to wear prematurely. Please provide any additional information. *Nm
The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the...
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differential goes in and out of alignment on is own, the a/c was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, a/c and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. Nlm
While driving 50 mph and rolling over bumps/pot holes, and rough surfaces, it causes vehicle to virate severely and lose steering control. Dealer and manufacturer had not been notified at this time. Feel free to provide any further information.*Ak
Ford Excursion suspension complaints by year
Excursion suspension problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data