2002 Ford Excursion Visibility problems

I have several issues, both back door windows have fallen off track and won't stay up. This happened in september of 07 and a few months later the second rear window did the same. I have to use clear packaging tape to hold them up. The key to the ignition will not turn unless I use something with a hard end and tap it several times. When the ignition problem first happened in september of 2006 I called ford road side service and they recommended tapping the key several times and said they had a growing complaint of...

We recieved a recall notice on two of our ford explorers. It was concerning the glass in the lift gate. The recall stated that the glass could fall out and injure the person openning the window. We had the recall done on two of our vehicles. About 90 days after we had the vehicle repaired the glass did fall out on one of our detectives. We had the window fixed and ford charged us 1029.67 For the repair. Our concern is two fold. Obviously the original problem still persist and the safty issue is a...

Contact states: 2002 ford excursion serious design defect in rear hatch door system. If bottom doors are shut after hatch is lowered,hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. No warning sticker, but there was directions in the owner's manual. Went to ford dealer and did not get any results.*Ak

The rear glass of my ford explorer xlt 2002 "explode" when the glass was attempt to be closed. Pieces of glass traveled about 10 feet from the origin. No one was injured. The glass was completely broken without an apparent reason. Now I can not use my car due to the brokenglass. A report was filled with the local police in order to make a report to the car insurer. A new glass will be bought and the price is about $1300 and the half rear door need to be painted at about $150 usd.*Ak

When closing the back hatch the tailgate glass shattered without warning. No injuries reported. The dealer was notified. Please provide additional information. *Jb

The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the...

Consumer states the passenger windshield broke twice. With out any reason. Dealer has been notified. Please provide further information.. Ts