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Fuel system

2002 Ford Excursion Fuel System problems

Owners have filed 7 complaints about the 2002 Ford Excursion's fuel system with NHTSA - 4% of all its complaints, most recently on April 2, 2012. They describe 2 crashes, 2 fires and 0 injuries. Fuel pumps, leaks, injectors, fuel smells, gauges and stalling caused by fuel delivery.

Complaints
7
Recalls
0
Crashes
2
Fires
2
Injuries
0
Deaths
0

Fuel System complaints

Fuel system

Engine performance suddenly became erratic and very rough running. Immediately turned around and went home/ had towed to ford dealer. Dealership ran $250 diagnostic test but came back clean. I was directed to change engine oil as air might have gotten into the fuel injection lubing system along with changing the fuel filter. On performance of fuel filter replacement, technician directed my attention to what appeared to be small pieces of metal trapped in and on top of filter element. Mechanic said this is very...

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common problem with metal the result of delamination of the inner lining of the fuel tank in ford diesels. Internet research reveals many many complaints to both ford and nhtsa over this issue. This creates a very dangerous situation due to loss of power steering, brakes, and trailer brakes which could easily result in loss of lives. I have complained to ford and my complaint has been duly noted and registered. *Tr

Filed Incident Fuel system, dieselNHTSA 10453823
BrakesFuel system

I own a 2002 excursion. Never in water or an accident.85,000 Miles only serviced by ford,lincoln dealerships. Lost 'brakes'. Brakes went to the floor. It turns out all the brake fluid lines (not the hoses) and the fuel line is 'rotted' out. Called ford, case#[[redacted]] . Declined to do anything because vehicle out of 6 year warranty. Dealership said 'this never should have happened'. We need help, cost of replacing all close to $2000.I am the original owner. Can you help? We have a 2001 ford van, 175,000 miles. All the lines are like brand new. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Service brakes, hydraulic · Fuel system, gasolineNHTSA 10343242
Engine & coolingFuel system

Tl*the contact owns a 2002 ford excursion. The contact stated that after opening the hood there was gasoline fumes coming from the engine and fuel was spraying all over the engine. The fuel continued to spray throughout the engine while the vehicle was on; however, when the vehicle was turned off there was a puddle of fuel under it. The dealer observed the fuel leak while performing an additional recall repair and refused to address or repair the fuel leak unless the contact paid $200 for the repair. The manufacturer stated that the fuel leak was not a part of the recall. There was routine maintenance performed on the vehicle prior to the failure. The failure mileage was 40,000.

Filed Incident Engine and engine cooling · Fuel system, gasolineNHTSA 10308892
Fuel systemBody, doors & structureAcceleration & cruise controlCrash

Tl*the contact owns a 2002 ford excursion. While parked, the vehicle accelerated without warning and crashed into the front of another vehicle. The dealer was unable to diagnose the cause of failure. The vehicle was taken to a second dealer who replaced the throttle cable. The failure has not occurred since the replacement was made. The current mileage is 95,000 and failure mileage was 94,300. The consumer provided an eyewitness statement, freeport police repor, various articles pertaining to the defect, and the repair invoice. The dealer stated there is a strong smell of fuel, passenger door does not lock with remote, and customer overhead door is broken. Updated 08/27/07 *tr

Filed Incident Fuel system, gasoline · Structure · Latches / locks / linkages · Vehicle speed controlNHTSA 10195953
Fuel systemCrashFire

In mid april 2005, as I was driving my 2002 ford explorer home (had@32,000 miles), the car just died within 2 seconds. No warning at all. I lost all power, the steering wheel tightened and that was it. Ford towed the car (as it was still under warranty) and said that the fuel pump went and that car should not have even started for me. Thank god my 3 young children were not in the car with me and that I wasn"t hit from behind. After they "fixed " the car and after we paid $600 for a 30,000 mile maintenance, 6 weeks...

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later the same thing happpens to my husband. He'd just driving along, the car loses power within seconds and completely dies without any warning or even any time to pull over to the side of the road!!! (The car now has 33,500 miles). It is currentl still at the dealership being "fixed". Ee feel like we've escaped serious accidents twice now, as we could have so easily been hit from behind both times. Needless to say, we will never purchase another ford again.

Filed Incident Fuel system, gasolineNHTSA 10124546
Fuel systemFire

Problems with fuel injectors caused vehicle fire.*Mr the consumer stated he was servicing the r.V when all of a sudden there was a sound under the engine cover and the vehicle was on fire. It was determined the fuel injectors were leaking. (Chateau motorhome on a ford chassis) *jb

Filed Incident Fuel system, gasolineNHTSA 10042315
SuspensionBrakesEngine & coolingFuel systemTransmission & drivetrainElectrical systemVisibility & wipersBody, doors & structureAcceleration & cruise control

The vehicle has a front suspension problem which causes the vehicle to vibrate, the vehicle has been to the dealer 3 times but the problem still exist, both driver side doors are misaligned with respect to the fender trim, the differential was originally misaligned with respect to the rear fender trims, now the differential is properly aligned and the consumer questioned the technicians who stated that they did nothing to correct the misalignment, the consumer feels this is a definite safety problem if the...

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differential goes in and out of alignment on is own, the a/c was not cooling and needed to be recharged, the consumer can hear static in radio when turning on the rear tv switch, a/c and turn signal, steering gear and hydro boost line replaced, tire out of balanced causing vibration at 75-70 mph, steering out of adjustment (off center), calipers replaced, transmission experiencing a delay when shifting, both wiper blades off center, drain plug leaking oil, weather stripping on right rear door failed, headliner is coming loose on the left side, windshield washers inoperative, fuel gauge read incorrectly, faulty accelerator pedal caused the vehicle to stall when coming to a stop. Nlm

Filed Incident Suspension · Service brakes, hydraulic · Engine and engine cooling · Fuel system, gasoline · Power train · Electrical system · Visibility · Structure · Vehicle speed controlNHTSA 568342

Ford Excursion fuel system complaints by year

Excursion fuel system problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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