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Equipment & accessories

Ram 1500 Equipment problems by year

32 complaints filed with NHTSA about the Ram 1500's equipment & accessories. Trailer hitches, mobility equipment, accessories and aftermarket parts.

Equipment complaints by model year

YearEquipment complaintsCrashesInjuriesRecalls
20211000
20186000
20173000
20163001
20151003
20148112
20136002
20123003
20111100

Equipment recalls

Equipment: labels

12V192000129 vehicles affected

Chrysler is recalling certain model year 2012 ram 1500 trucks, manufactured from january 5, 2012 through january 6, 2012. The affected vehicles have a spare tire that does not match the specifications listed on the tire placard. Thus, these vehicles fail to...

Latest 1500 equipment complaints

2018 Ram 1500Equipment & accessories

The contact owns a 2018 Ram 1500. The contact stated that the infotainment system screen was delaminating, causing the touch screen function to engage different systems independently. The contact was concerned for his safety. The vehicle was taken to an independent mechanic, where the infotainment system was rebooted. The vehicle was taken to the dealer, where the contact was charged a fee for the infotainment system replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Filed Incident EquipmentNHTSA 11621186
2018 Ram 1500Equipment & accessories

The contact owns a 2018 Ram 1500. The contact stated that on several occasions while the vehicle was turned on and while driving at various speeds, the infotainment screen randomly moved to another screen inadvertently without being touched. The vehicle was taken to a dealer where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,800.

Filed Incident EquipmentNHTSA 11592817
2018 Ram 1500Driver assistanceEquipment & accessories

The contact owns a 2018 Ram 1500. The contact stated that while reversing down the driveway, he noticed that the rearview camera image displayed was extremely blurry. The contact stated that the infotainment system was operating erratically by making SOS calls, changing settings, and displaying a rearview camera image while in the vehicle was in drive. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact determined that the infotainment system head unit...

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did not match what was listed in the vehicle as per the VIN search. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 45,000.

Filed Incident Back over prevention · EquipmentNHTSA 11525065
2021 Ram 1500Equipment & accessories

The contact owns a 2021 Ram 1500 equipped with a Hensley Pro Pride trailer hitch. The contact stated that while driving at an undisclosed speed and hauling a 40-ft RV, he made a right turn and the trailer hitch inadvertently detached and veered off to the left and the vehicle veered to the right. The contact stated that upon inspection, he noticed that the weld had failed and caused the detachment. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was unknown.

Filed Incident Trailer hitches · EquipmentNHTSA 11522666
2013 Ram 1500Equipment & accessoriesElectrical system

The contact owns a 2013 Ram 1500. The contact stated that while parked, the radio and instrument panel failed to illuminate as designed. The contact stated that after inserting the ignition key into the ignition switch, the vehicle failed to start; however, the windshield wipers inadvertently activated. The contact referenced NHTSA Campaign Number: 15V461000 (Equipment) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.

Filed Incident Equipment · Electrical systemNHTSA 11512738
2018 Ram 1500Electrical systemEquipment & accessories

The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined...

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that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.

Filed Incident Electrical system · EquipmentNHTSA 11504890
2018 Ram 1500Equipment & accessories

The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.

Filed Incident EquipmentNHTSA 11457282
2012 Ram 1500Equipment & accessories

The contact owns a 2012 Dodge Ram 1500. The contact stated that the radio was hacked. The safety features became inoperable and the vehicle attempted to crash. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 15V461000 (Equipment). The manufacturer was notified, but no further assistance was provided. The approximate failure mileage was 125,000.

Filed Incident EquipmentNHTSA 11453876
2016 Ram 1500Fuel systemEquipment & accessories

Hi have a 2016 ram 1500 5.7L hemi (big horn quad cab). Check engine and fuel light came on and read," fuel level sensor fail" but my gas tank is full and still reads empty. After researching this is a big issue people are experiencing and complaining about and should be a recall..Dodge is doing nothing to remedy this faulty part and still charging people to fix a dodge problem.. I wont ever buy a dodge again at this rate.. Very disappointed that dodge is not fixing this known issue...Quoted me over 600$ for the...

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fuel pump assembly (part only) that I found for under 300$ from several other vendors.. Just not fair as a consumer, I expected better from dodge. I'll be looking to trade this ram in and wont purchase another vehicle from dodge unless they rectify, acknowledge and fix it asap!!!!!!

Filed Incident Fuel system, gasoline · EquipmentNHTSA 11399971
2017 Ram 1500Equipment & accessories

2017 Dodge ram 1500. Consumer writes in regards to class iv hitch detaching from vehicle. *Ld the consumer stated a bolt broke causing the hitch to dislodge from the truck. The consumer stated the receiver appeared to not have been properly assembled to the frame. *Js

Filed Incident Trailer hitchesNHTSA 11375539
2018 Ram 1500Engine & coolingTransmission & drivetrainEquipment & accessories

Tl* the contact owns a 2018 ram 1500. The contact received notifications of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable. The contact called rackley chrysler dodge jeep ram (5050 e winnemucca blvd, winnemucca, nv 89445: (775) 623-5005), lithia chrysler jeep dodge ram of klamath falls (2675 washburn way, klamath falls, or 97603, (541) 205-4486) and dolan dodge ram fiat (700 kietzke ln, reno, nv 89502,...

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(775) 786-1211) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Engine and engine cooling · Power train · EquipmentNHTSA 11354057
2016 Ram 1500Engine & coolingEquipment & accessories

Tl* the contact owns a 2016 ram 1500. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Engine and engine cooling · EquipmentNHTSA 11340354
2016 Ram 1500Engine & coolingTransmission & drivetrainEquipment & accessories

Tl* the contact owns a 2016 ram 1500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the repairs were unavailable. Nemer chrysler jeep dodge ram (728 quaker rd, queensbury, ny 12804) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*Dt*jb

Filed Incident Engine and engine cooling · Power train · EquipmentNHTSA 11327418
2017 Ram 1500Engine & coolingTransmission & drivetrainEquipment & accessories

Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the repair were unavailable. My chrysler dodge jeep ram fiat (4650 e pickard rd, mt pleasant, mi 48858) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.*Dt*jb

Filed Incident Engine and engine cooling · Power train · EquipmentNHTSA 11327254
2017 Ram 1500Engine & coolingTransmission & drivetrainEquipment & accessories

Tl* the contact owns a 2017 ram 1500. The contact received notification of nhtsa campaign numbers: 20v036000 (power train) and 19v818000 (equipment, engine and engine cooling) however, the parts to do the recall repairs were unavailable. Chapman dodge chrysler jeep ram (3800 n 89 th st, scottsdale, az 85251) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Engine and engine cooling · Power train · EquipmentNHTSA 11323670

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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