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Acceleration & cruise control

2017 Ram 3500 Acceleration problems

Owners have filed 30 complaints about the 2017 Ram 3500's acceleration & cruise control with NHTSA - 9% of all its complaints, most recently on October 28, 2026. They describe 2 crashes, 0 fires and 0 injuries. Unintended acceleration, surging, throttle problems and cruise or adaptive cruise faults.

Complaints
30
Recalls
0
Crashes
2
Fires
0
Injuries
0
Deaths
0

Acceleration complaints

Acceleration & cruise controlBrakes

ABS System Component Failure: My 2017 RAM 3500 truck was diagnosed with a failed ABS pump motor on [redacted], the pump was replaced per dealer procedure and since the code did not clear the procedure was to replace the ABS Control Module. I was advised at the time that ABS Module was not availble at any of the RAM dealers in the [[redacted]] and a warranty recall was pending. On [redacted] I was advised the recalled part was in stock for installation. On [redacted], the HCU (Hydraulic Contol Unit) pump was...

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installed, however the ABS system still has an active fault code C2200-49, indicating a defective ABS control module, which is bolted directly to the HCU. The dealer will not replace the ABS module under the terms of the recall, and the replacement part is still on restriction through the STAR Center. It is my opinion that driving for 2 years with a failed HCU caused damage to the ABS module and needs to be included in the C4B recall. Bottom line the truck is still not safe to drive without Traction Control and ABS Brake Control. I have a case pending with a FCA Level 2 manager to get this part expedited and cost coverd by FCA. Your help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Vehicle speed control · Service brakesNHTSA 11774293
Acceleration & cruise controlBrakes

While driving on interstate 20 and then on I65 my cruise control dropped off causing the vehicle to sudden decrease in speed. Rear end collision narrow avoided due to commercial vehicles, following, quick action saved a disaster. This loss of cruise control, is/was caused by the warning ️ of recall C4B/NHTSA 24V-896. We are now experiencing a total loss of safety (service electronic brake system, service abs system, loss of traction control, {loss of cruise control}). These safety functions...

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are now making this, one ton, dually, a death trap, mental health problem (I have PTSD, depression, anger management, anxiety problems) . My wife is afraid of this vehicle, WILL NOT let me pull our 42 foot, 15,000 pound, Redwood 38GK 5th wheel RV. Should your investigation be done, this is the 3rd recall/repair on this system. Will this dangerous vehicle be the next cause or a deadly pile up, will children be the the innocent victims? This recall and the other ever be fixed? The value has dropped , now by $25k to $35,000 on truck with 45,000 miles. Appreciate your time, [[redacted]] . (USCG Chief, [redacted] & [redacted] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Vehicle speed control · Service brakesNHTSA 11711839
Acceleration & cruise controlBrakes

No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

Filed Incident Vehicle speed control · Service brakesNHTSA 11708928
Acceleration & cruise controlBrakes

It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!

Filed Incident Vehicle speed control · Service brakesNHTSA 11706880
BrakesAcceleration & cruise control

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. Additionally, the cruise control and unknown sensors were inoperable. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,000.

Filed Incident Service brakes, hydraulic · Vehicle speed controlNHTSA 11695095
SuspensionAcceleration & cruise controlBrakes

Break controller/traction control/cruise control all are not working an being a RV owner WE tow a 2014 Redwood 42 foot 5th wheel, 16000 max weight (our scaled is 14640 pounds). We do not feel that it is safe to tow our RV with the recall that affects towing. This is the 3rd recall/repair on this truck. Please advise us on the towing recommendation/safety on using our truck to tow our RV.

Filed Incident Suspension · Vehicle speed control · Service brakesNHTSA 11647242
Electrical systemAcceleration & cruise controlBrakes

The cruise control stop working and we received a service electronic braking system warning and the trailer brakes stopped working

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11644434
Acceleration & cruise controlBrakesDriver assistance

Abs Failure, at around 80,000 miles, Truck is unusable , brake drags and causes overheating, can not get to dealer unless towed. All ABS system lights and failure warning lights are on Have been paying on vehicle which has been unusable since 6/2022 Dealer says parts are not available

Filed Incident Vehicle speed control · Service brakes · Forward collision avoidanceNHTSA 11636938
Electrical systemAcceleration & cruise controlBrakes

ABS light goes on and off constantly, cruse control will not work. Truck has 29,000 mikes and has been doing this for 3 years

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11628804
Electrical systemAcceleration & cruise controlBrakes

The abs and traction control lights flash on and off. They also have remained off and the back on for while. Happens a lot during summer and when driving for a while. While on cruise control and the lights comes sudden loss of power and agrressive engine slow down causing the vehicle to shake. Has happen multiple times.

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11621257
Electrical systemAcceleration & cruise controlBrakes

Abs and traction control lights come on, simultaneously canceling cruise control. Vehicle speed immediately slows, and traffic behind me catches up quickly as it takes a few seconds to react and get the vehicle back up to speed. Also, no abs in wet condition, etc. Bumps in the road cause the system to go out and come back on. It's become such a problem that I've had to pull the fuse for abs, which means no more cruise control. But also activates the red brake warning light. So if another problem comes up, I won't know as the brake light is already on.

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11604949
Acceleration & cruise controlBrakes

ABS warning lights lights keeps intermitting keeps going on and off. The ABS light and traction control lights flashes on and off, speed control goes off as well as a bell alarm. Had the ABS pump replaced under warranty at 22000 miles and now at 59000 mile same issues.

Filed Incident Vehicle speed control · Service brakesNHTSA 11589825
Acceleration & cruise controlBrakes

ABS light came on at 13,000 miles and was repaired under warranty. At 27,000 miles (2.5 years later), ABS has failed again, code C-020, but vehicle is out of warranty. Contacted FCA and was told "sorry, its out of warranty, pay for it yourself and keep your receipts, just in case it goes to recall". This is a know safety issue as cruise control and traction control are also tied to the ABS. Driver distraction should also be mentioned due to the entirely random but frequent chimes going off due to ABS failure. When the truck was "repaired" the first time, the bad parts were replaced with identical parts, i.e. not a redesigned, more dependable part, but the same poor design as stock.

Filed Incident Vehicle speed control · Service brakesNHTSA 11572107
Acceleration & cruise controlBrakes

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

Filed Incident Vehicle speed control · Service brakesNHTSA 11564401
Acceleration & cruise controlBrakes

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

Filed Incident Vehicle speed control · Unknown or other · Service brakesNHTSA 11563300
Electrical systemAcceleration & cruise controlBrakes

ABS control module has been back order since June 2023. Abs light flashes and bing on regular bases. Cruise will not work when the ABS light is on. I've been on a wait list since June 2023, truck is very annoying trying to drive with constant binging. Towing my 5th wheel is very concerning with on going ABS module problems.

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11558868
Acceleration & cruise controlBrakes

ABS module and Hydraulic Control Unit have both failed multiple times. Known issue to RAM with no recall issued. Advised not to drive the truck until the parts are available as the brakes may completely fail unexpectedly, leading to loss of stopping ability/accident.

Filed Incident Vehicle speed control · Service brakesNHTSA 11554699
Acceleration & cruise controlBrakes

I have less than 60k miles on this truck, and the hydraulic brake module and pump has gone out. Truck has been parked for about 2 years now due to this issue, bc of unreliable brakes. Parts are unavailable .

Filed Incident Vehicle speed control · Service brakesNHTSA 11553320
Transmission & drivetrainAcceleration & cruise controlBrakes

ABS module and HCU failure. Constant service ABS, traction control, and service brake system warning lights. I lost control of truck on snow covered road when warnings came on causing me to go into the ditch. Knowing that FCA refuses to address the safety concerns, I have not brought the truck to the dealership.

Filed Incident Power train · Vehicle speed control · Service brakesNHTSA 11549921
Acceleration & cruise controlBrakes

Everytime the truck is driven I hear an audible chime multiple times over the trip with corresponding ABS and Traction control lights that say the systems aren't functioning. Multiple times I have experienced full lock up of all wheels while on snowy or wet roads. The chimes and flashing lights always come and go while rarely staying illuminated for more than 5 minutes, however at times will flash upwards of 15 times in a minute. Cruise control is non operational while the lights are on. This problem has been occurring for several years and best I can recall started shortly after 20 thousand miles.

Filed Incident Vehicle speed control · Service brakesNHTSA 11547552
Electrical systemAcceleration & cruise controlBrakes

On 32600miles abs and traction control start glitching. Happened to me on the highway pulling a rv and using cruise control, all of the sudden I lost cruise control on 70 mph and ABS with traction lights came on and off several times and end up go away, I stopped in the safe area and check all related parts on the vehicle that related brakes and abs, fluid was up to level all parts, brakes, wiring was good where I was able to see. After I continued to drive, abs did same thing several times, end up abs and traction lights came on and stayed for a while and all of the sudden for no reason came off for several miles. Sims like bad connection or abs module failure.

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11547025
Acceleration & cruise controlBrakes

This vehicle has problems with the ABS Module, they have been replaced 3 times, and now the exact same thing is happening again, it is pulling same code from times before C0020-01 ABS Pump Motor Control General Electrical Failure [brake module] will attach work orders first one 10/11/2018 where module was replaced twice and again on 06/17/20

Filed Incident Vehicle speed control · Service brakesNHTSA 11546700
Acceleration & cruise controlBrakes

Antilock brake and traction control stop working randomly. Alarms pop up on Dash board. Seems to happen more when it is humid out. With these safety devices not working the truck is not safe to drive and since the problem is random dealer can not find the cause.

Filed Incident Vehicle speed control · Service brakesNHTSA 11546215
Electrical systemAcceleration & cruise controlBrakes

The traction control and ABS warning lights come on and go off intermittently without cause. When the lights are on, anti lock braking and cruise control are non functional. The ABS portion of this issue is an extreme safety hazard. This is a known common issue of this year vehicle

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11538488
Acceleration & cruise controlBrakes

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

Filed Incident Vehicle speed control · Service brakesNHTSA 11535751

Ram 3500 acceleration complaints by year

3500 acceleration problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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