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Latest vehicle complaints

3,679 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2023 Land Rover Defender 90Lights

The headlight-halo/daytime running has failed on the driver side headlight.

Filed Incident Exterior lightingNHTSA 11773369
2021 Chrysler PacificaTransmission & drivetrainElectrical systemFuel system

The vehicle experiences a complete loss of motive power due to the high voltage battery pack reaching a temperature of 131 degrees F. The defect first surfaced on March 7th, 2022. The vehicle shut down on multiple occasions while driving, and the original owner had the vehicle bought back by FCA US. The vehicle was sold to me in 2023, and it has shut down on numerous occasions for me as well, some of which were while driving. In total, between both owners, there have been 11 failed repair attempts, involving...

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replacement of the high voltage battery pack, the chiller, the inter-loop heat exchanger, the battery cooling pump, and multiple replacements of the high temp 3-way cabin valve. I eventually traced the apparent cause to the high temp 3-way cabin valve routing engine coolant through the inter-loop heat exchanger at all times, causing the high voltage battery pack to overheat. If the vehicle is left sitting with the engine idling, the vehicle will shut down after less than two from cold. I installed a hose to bypass the heat exchanger in order to address the problem. The repair successfully kept the battery coolant temperature from rising, however, the vehicle still overheats and shuts down. I believe that this model of suffers from multiple design defects in the cooling system making it far more likely than other vehicles to experience a complete loss of motive power.

Filed Incident Power train · Electrical system · Fuel / propulsion systemNHTSA 11773367
2026 Mazda CX-5Other & unknown

Safety concern. Climate control change is not easy to access while driving from the digital screen. Climate control controls should near the least fixed on the screen for easy access. It is a distraction for the driver.

Filed Incident Unknown or otherNHTSA 11773366
2023 Jeep Grand CherokeeElectrical system

The control panel of the radio became inoperable and rebooted itself right after a software update. We have had multiple problems with this console and the dealer has failed to fix it or stop the updates which cause the problems. From what I understand, this is a known problem. [[redacted]] [[redacted]] AI Overview The radio and infotainment system in the 2023 Jeep Grand Cherokee (running the Uconnect 5 system) frequently fails due to software bugs, failed over-the-air (OTA) updates, or telematics and hardware...

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glitches that cause freezing, black screens, or continuous reboot loops . [1, 2, 3] Common Symptoms Screen Freezing or Blackouts: The display locks up on the Jeep logo, turns completely black, or stops responding to touch. Loss of Cabin Controls: Because Uconnect controls climate and heated seats, a freeze can lock out temperature adjustments. Audio Glitches: Random popping, crackling, loud hums, or complete audio dropouts. Connectivity Drops: Constant disconnections from wireless Apple CarPlay, Android Auto, or Bluetooth. Failed OTA Updates: A corrupted background software update can brick the unit, leaving it stuck on an Android recovery screen INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11773365
2018 Mazda CX-5Engine & cooling

2.5L Skyactive engine - burning smell accompanied by blue smoke from engine compartment. Yes, available for review on request. Unknown source of smoke and burning smell may be a potential complete engine damage risk. Yes, Mazda dealer confirmed leaking engine oil. No watling lamps / lights / telltales on cluster.

Filed Incident EngineNHTSA 11773364
2026 Jeep Grand CherokeeElectrical systemEngine & cooling

New 2026 Jeep Grand Cherokee (2.0L turbo I4) has open, unrepaired safety recall 26V-559 (FCA 54D): the tire pressure monitoring system may not detect low tire pressure or illuminate the warning telltale; remedy is an RFH module reprogram. The vehicle also has an open manufacturer campaign for 2.0L engine spark plug replacement and additional software flash campaigns. I scheduled service for these recalls at an authorized FCA/Stellantis dealer (Larry H. Miller Chrysler Jeep Dodge Ram, Boise, ID). I dropped the...

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vehicle off on a Wednesday at 7:00 AM; the dealer kept it nearly 4 full days and returned it Saturday evening with zero recall work performed, citing shop scheduling delays. The service advisor told me to call/email the following Tuesday to reschedule; those calls and emails were not returned. Voicemails and emails to the dealership's service manager and general manager have also gone unanswered. As a result, I am driving a new vehicle with an incomplete safety recall and no dealer remedy scheduled. No crash, fire, or injury has occurred. Problem has not been inspected by the manufacturer. I have escalated to the manufacturer and am attempting to book the recall at an alternate dealer. I am reporting that the manufacturer's dealer network has failed to remedy this safety recall in a timely manner.

Filed Incident Electrical system · EngineNHTSA 11773363
2026 Subaru Outback WildernessElectrical systemBody, doors & structureVisibility & wipers

UPDATE TO EXISTING ODI 11761974 - 2026 Forester Wilderness - WRF-26 Power Moonroof Glass Adhesion Recall / 26V346000 Component/system failed: Power moonroof tracking assembly bonding area / roof panel paint. Available for inspection upon request, garaged, unrepaired with exposed bare metal. On 08/18/2026 at 3364 miles dealer completed WRF-26 recall and marked PASSED. On same repair order same day same dealer documented: "YELLOW FLUID COMING OUT OF DRIVERS SIDE OF SUNROOF CAUSING DAMAGE TO PAINT. DOWN TO BARE...

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METAL AT THIS TIME." Macro photos taken BEFORE that RO was opened on 08/18 at 07:35 AM show yellow/orange chemical extruding FROM UNDER black rubber tracking channel seal, not deposited on top. Fluid burned through factory clear coat to primer and bare steel. Photos on 08/15 show same leak path. Photo on 10/09 at 4605 miles shows bare metal still exposed with corrosion starting at edges. Safety risk: Chemical discharge from moonroof bonding area causes paint failure to bare metal on roof structure. Exposed steel will corrode. If factory bonding adhesive is failing and leaking, potential for moonroof glass adhesion failure per WRF-26. Has problem been reproduced/confirmed by dealer? Yes. Dealer documented coming OUT causing bare metal. Authorized collision estimate $1,830 - Body 9.8 hrs, Paint 5.3 hrs, Mechanical 2.4 hrs (sunroof R&I 1.5 + headliner R&I 3.6) for full roof strip + headliner drop + side-curtain airbag disassembly. Body shop advised spot repair will not hold and still requires removing sunroof assembly. Has vehicle/component been inspected by manufacturer? Yes. WRF-26 marked PASSED. On 10/01/26 service manager issued formal written refusal: "does not have an on-site body shop, and we are not able to perform or coordinate the alternative paint touch-up/mitigation process." Manufacturer case #260817-2301925 claimed wiped away before evaluation, unable to determine if moonroof or tree sap, external environmental, customer complaint not diagnosis,

Filed Incident Electrical system · Structure · Visibility / wiperNHTSA 11773361
2026 Hyundai PalisadeElectrical systemLightsEngine & cooling

Our 2026 Hyundai Palisade has experienced repeated dangerous electrical failures while driving. [redacted] All instrument displays went completely black while driving. The engine continued running. Gateway Hyundai in Fargo, ND, checked the vehicle but verbally reported finding no diagnostic codes. [redacted] While driving on the highway at night, the interior displays and exterior lights repeatedly flickered off and on. [redacted] The vehicle unexpectedly lost power and shut down at highway speed, requiring a...

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tow to Don Bessette Hyundai in [[redacted]]. The dealership documented 36 stored diagnostic trouble codes, primarily communication faults. The codes were cleared, and an ECM software update was performed. No confirmed cause was identified. [redacted] The instrument panel went completely black twice while driving, lasting approximately 10 minutes and 14 minutes. [redacted] While driving at night, the interior and exterior lights again flickered off and on. Approximately 30 minutes later, the instrument panel went black and the exterior lights dimmed. We pulled over, activated the hazard lights, and restarted the vehicle, but normal lighting did not return. We drove approximately 14 miles with hazard lights on to reach the nearest town. The lights eventually returned, but the instrument panel continued flickering, the front camera repeatedly reported being disabled, and driver-attention warnings appeared during the drive home. These failures continued after dealership service and a software update. We are concerned about another sudden loss of engine power, headlights, or critical driver information at highway speeds. These failures pose a serious safety risk to occupants and other motorists. We request that NHTSA investigate these electrical failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11773360
2019 Jeep CompassElectrical systemLights

I am reporting ongoing safety concerns involving my 2019 Jeep Compass Trailhawk, including unexpected engine shutdowns, repeated battery failures, electrical malfunctions, and recurring check engine warnings despite regular maintenance and multiple repairs. In 2023, the vehicle's automatic start-stop system malfunctioned, causing the vehicle to shut down completely while I was traveling on the expressway. This created an extremely dangerous situation. The vehicle was towed for inspection, but no problem was...

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identified. After being jump-started, the vehicle operated normally. In September 2024, both the main battery and auxiliary battery were replaced. However, the vehicle continued shutting down and requiring jump-starts. I subsequently took it to the dealership, where wiring connected to the battery system was replaced. The vehicle operated normally for several months following this repair. Since purchasing the vehicle, I have also experienced intermittent electrical malfunctions involving the radio and infotainment system. The radio unexpectedly shorts out, and the display screen goes completely black before eventually restoring itself. Additionally, during each of my last four routine oil changes, the vehicle has died or failed to restart, requiring a jump-start. Approximately one to two weeks after these maintenance visits, the check engine light illuminates. The vehicle has consistently received regular maintenance, yet these problems continue despite battery replacements and dealership repairs. My greatest concern is the possibility of another unexpected engine shutdown while driving, particularly at highway speeds. The 2023 expressway incident placed my safety and the safety of other motorists at risk. I am requesting an investigation into potential defects involving the automatic start-stop system, electrical system, battery management system, and related components. I am also requesting a review of similar complaints, recalls, and manufacturer servic

Filed Incident Electrical system · Exterior lightingNHTSA 11773359
2022 Ford Escape HevTransmission & drivetrainElectrical system

Engaging & disengaging while parked and turned off. Lost of power while driving. Check engine light & wrench came on. Tried to get dealer to diagnose but they didn't understand me with the engaging. Taking on dealer today's for both issues. It went from about 50 mph to 25 mph

Filed Incident Power train · Electrical systemNHTSA 11773358
2018 Jayco Travel Trailer EagleSuspensionBody, doors & structure

Brakes and cracks found in the frame (I-beams on both sides) of my 2018 Jayco Eagle HT 5th wheel camper model 27.5 rlts. They were discovered by the service department at Blue Compass RV, Danville, Va. Insurance company inspected, declined the claim. The unit is unsafe to tow as further damage may occur and it sways badly when towed. Claims have been filed with Jayco and Lippert (frame mfg.) with both being denied. I have more photos of the damage, and correspondence with Jayco and Lippert if you find them relavant I'll gladly forward them to you. Note: The incident date listed is the date the damage was discovered.

Filed Incident Suspension · Structure · Unknown or otherNHTSA 11773354
2023 Honda Accord SedanOther & unknown

While driving on interstate highway at normal highway speed car sun roof glass shattered without being impacted by anything to my knowledge. Due to the cover being pulled closed the glass did not rain down into passenger compartment but otherwise it could have.

Filed Incident Unknown or otherNHTSA 11773353
2021 Tesla Model 3Visibility & wipersDriver assistance

Immediately following the installation of over-the-air software version 2026.32.3, the vehicle's center touchscreen lost all driving visualization capabilities. The backup camera now displays a black/non-responsive screen, removing federally mandated back-over protection. Additionally, the vehicle no longer provides active safety alerts, such as forward collision warnings or blind-spot obstructions, and driver-assist technologies (Autopilot) are entirely unavailable. Official Manufacturer Diagnosis: A physical...

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diagnostic review of the vehicle's alert and signal history by Tesla Service confirmed an internal hardware communication failure directly induced by the software rollout. The official service logs state that the secondary Autopilot processor, designated as "Processor Turbo-B," has suffered a fatal fault and is failing to communicate. Tesla documentation acknowledges that this software-induced hardware lockup prevents the car from completing future software updates and has permanently disabled the safety vision suites. Current Vehicle Status: A subsequent physical replacement of the 12V low-voltage battery failed to resolve or clear the faults, confirming a permanent failure of the primary computing hardware. The manufacturer requires an out-of-pocket Car Computer replacement cost of $2,136.00 to restore federally mandated safety features that were operational prior to the manufacturer's software deployment. The vehicle is currently being operated without active safety overrides, emergency braking, or backup visibility.

Filed Incident Visibility / wiper · Lane departure · Forward collision avoidanceNHTSA 11773348
2017 Genesis G80Seats & seat belts

The passenger side power seat engaged itself, moved all the way forward, continued to move forward when attempts were made to move it back, then burned out. There was no fire, but the seat has become non-functional due to the motor failure.

Filed Incident SeatsNHTSA 11773347
2026 Subaru OutbackSteeringSuspension

I experienced a serious loss of vehicle stability while driving a redesigned 2026 Subaru Outback provided as a loaner by Subaru of Port Richey, Florida. I was traveling approximately 70 mph on the highway in windy conditions. The pavement was completely dry. While making a necessary evasive lane change to avoid a road hazard, the rear of the vehicle began swinging from side to side uncontrollably. The maneuver was not unusually aggressive, yet the vehicle exhibited severe fishtailing, similar to the behavior of...

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an improperly loaded trailer. I was forced to countersteer aggressively multiple times to regain control. The rear continued oscillating through several corrections before the vehicle finally stabilized. I have extensive experience driving different vehicles, including trucks, SUVs, and performance cars. I have never experienced this degree of instability from a modern vehicle during a comparable maneuver. I believe a less experienced driver could have lost control entirely, potentially resulting in a serious or fatal crash. Afterward, I discovered reports from other 2026 Subaru Outback owners describing similar rear-end instability, swaying, and fishtailing at highway speeds, particularly in windy conditions. I am concerned that the redesigned Outback may have a handling or directional-stability issue that warrants further investigation. IMPORTANT VEHICLE IDENTIFICATION NOTE: This was a dealership loaner, not my personal vehicle. The VIN associated with this report is a possible match identified through dealership inventory, but I cannot confirm that it belongs to the exact vehicle I drove. The correct VIN should be verified through Subaru of Port Richey's loaner records.

Filed Incident Steering · SuspensionNHTSA 11773345
2015 Kia SedonaEngine & cooling

Oil consumption is an abnormal rate. Oil needs to be refilled almost every week, and the leak has caused deterioration of spark plugs.

Filed Incident EngineNHTSA 11773343
2020 Honda AccordEngine & coolingFuel system

On 09/18/2026, at 103,000 miles, my vehicle suffered a dangerous powertrain failure where numerous dashboard warning lights illuminated and the car suddenly dropped into "Limp Mode" with an immediate loss of acceleration while in active traffic. I took the vehicle to a certified Honda dealership, where technicians officially diagnosed the issue as a "Fuel System Too Rich" condition (Diagnostic Trouble Code P0172). The dealership confirmed that the factory-installed direct fuel injectors are failing prematurely and...

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leaking raw fuel into the engine cylinders. This manufacturing defect causes severe engine oil dilution, where gasoline contaminates the oil pan, creating an immediate stalling hazard and an extreme risk of a high-speed rear-end collision. Online owner forums and dedicated global social media groups indicate that thousands of other 10th-generation Accord owners are experiencing this identical safety defect. Honda corporate has formally denied goodwill assistance, treating this severe engineering flaw as standard wear and tear. The vehicle and failed components are fully available for inspection upon federal request.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11773342
2022 Forest River GeorgetownEquipment & accessories

In [redacted] the Buyer brand factory hitch installed on my 2022 Georgetown GT7 motorhome failed. The hitch cracked at the 90 degree bend where it mounts on to the frame rail extension on the passenger side. The crack was severe and almost to the point of completely coming detached from the motorhome. If this had happened the hitch, along with the towbar and our Jeep Wrangler would have come detached from the motorhome and become a hazard to us and other vehicles on the road. Forest River assisted in getting the...

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hitch replaced with another Buyer brand hitch. The defective hitch was sent back to Forest River for inspection. In August of 2022 I took the Georgetown to the factory service center for inspection. They had MORyde look at it and install a cross brace and gussets on the frame rail extensions. Nothing was changed on the hitch itself. In [redacted], during routine inspection I noticed a crack on the new hitch in the same location. Forest River could not provide a remedy because Buyer no longer manufactures this hitch and they did not know of another one that would fit, nor did they provide any explanation for the now second failure. They suggested I take it to a shop specializing in hitches. I had a custom fabrication shop install a heavier duty Curt hitch. Since [redacted] I have been discussing the problem with [[redacted]] (Forest River Georgetown service manager) and [[redacted]] (Forest River Georgetown GM) in an effort to find an explanation for the failures and a resolution. I provided them a list of 10 other similar failures that I am aware of through managing a Georgetown users Facebook group. Since then, I have become aware of three additional failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Trailer hitches · Equipment · Unknown or otherNHTSA 11773341
2026 Kia CarnivalSeats & seat belts

Subject: Formal Consumer Complaint: Alleged False Representation of Completed Vehicle Safety Repair I am filing a formal consumer protection complaint regarding a [redacted] Kia dealership's representation that a safety-related repair was completed on my vehicle. Vehicle: 2026 Kia Carnival SX VIN: [[redacted]] The dealership represented that a safety-related repair had been completed. However, information subsequently obtained from another dealership raised concerns that the original repair was not actually...

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performed as represented. I believe this discrepancy warrants investigation because it involves the accuracy of dealership service records, potentially misleading representations to a consumer, and possible vehicle safety implications. I request that the [redacted] Attorney General's Office investigate whether the dealership engaged in deceptive or unfair business practices, including whether service documentation inaccurately represented work as completed. I can provide supporting repair orders, dealership communications, and documentation of the conflicting repair information. I am also pursuing a separate [redacted] Lemon Law matter involving this vehicle. This complaint specifically concerns the dealership's representations about the safety repair. I request written acknowledgment of this complaint and referral to the appropriate enforcement agency if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SeatsNHTSA 11773340
2020 Land Rover DefenderElectrical systemLightsEngine & cooling

My 2020 Land Rover Defender 110X with 33,835 miles displayed a red "charging system fault detected" warning upon startup. The outside temp was approx 39F, and I have just activated the heat seat and heated steering wheel. The vehicle was stationery when the warning appeared. The battery is relatively new having been replaced in 2026. I restarted the car and it went away. Then I got 4 miles from my house and the warning came back. This appears to be a failure of the DC-DC converter assoc. w/ NHTSA safety recall...

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26V248, then recall 26V599. The manufacturer acknowledges this is a defect that causes loss of 12-volt charging. My vehicle displayed "Charging system fault detected" rather than the "Stop Safely Electrical Fault Detected" in JLR's earlier technical documentation. I am concerned that the warning may not adequately communicate the severity of the potential safety hazard. I did drive the car 5 miles to a day care and back. With 2 dogs in the car. The voltage on my radar detector display got as low as 10.x volts so I returned home and parked the car instead of taking the ferry. What makes this particularly unacceptable is the manufacturer's documented history of this defect. In LR's April 2026 filing, the company reviewed increasing DC-DC converter warranty claims in Sept 2024 but determined initially that the issue idd not present an unreasonable safety risk. The recall was initiated after JLR finally agreed with NHTSA about the safety concerns in April 2026. Despite this recall, owners like me continue to experience failures of a critical component while awaiting an actual recall remedy/repair. This vehicle is used to transport my family. A failure like this would progress to complete loss of lighting, power and all systems: putting my family, passengers & others at risk. Sudden immobilization is concerning as we live on an Island, where travel regularly involves the ferry, rural roads, dark roads & no mobile connectivity. Where's the remedy JLR?

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11773339

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