The contact owns a 2016 Kia Sorento. The contact stated that while driving at 65 MPH, there was an abnormally strong fuel odor inside the vehicle. The contact stated that while the vehicle was at the dealer for a scheduled service, the contact requested that the dealer inspect the issue. The vehicle was diagnosed with a low-pressure fuel pump failure. The contact was informed that the low-pressure fuel pump needed to be replaced. The vehicle was repaired. The failure mileage was approximately 79,000.
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3,652 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
3 weeks ago I had my vehicle towed to Car Pros Kia in the city of [[redacted]]. They said that there was an issue with the engine which should be covered under the extended lifetime warranty that KIA issued Me 2 years ago due to a recall and a system update that they required that I do on my vehicle. We did the update. We are having the same mechanical issues we did two years ago with the first recall. I reached out to Kia corporate Kia says they're reaching out to Car Pros Kia I've been in contact with both...
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companies three to four times a week for the last 3 weeks and they both are saying they never received anything from each other. The mechanical issue is very dangerous the car jerks slows down to a very low speed around 30 Mi an hour in the middle of high speed traffic. Is very dangerous I've been without a vehicle for 3 weeks which is slowing down my process to continue to pay my bills I need my vehicle can I get any help from anyone. I feel disrespected taking advantage of and now I'm starting to fall into a financial issue because they cannot communicate with each other to fix an issue that should be covered under the warranty that they said it would and I have documents to prove it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2020 Chevrolet Blazer experienced severe mechanical problems, including stuttering, loss of power, and the engine shutting off unexpectedly while I was driving. The vehicle subsequently would not operate normally. On February 25, 2026, Rick Hendrick Chevrolet Duluth performed a diagnostic inspection and recommended nearly $20,000 in repairs, including transmission-related repairs. However, the dealership did not identify or disclose any alternator fire damage or related electrical safety concerns. In October...
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2026, an independent mechanic discovered significant burn damage on the alternator. The damage was visible externally, and further inspection of the alternator's interior revealed additional evidence of burning. I believe this condition may have contributed to the vehicle's sudden loss of power and shutdown. This presents a serious safety concern because an unexpected engine shutdown while driving can increase the risk of a collision, and an electrical failure involving burning components may present a fire hazard. The vehicle has not been driven since the dealership's inspection. The damaged alternator has been preserved, and photographs were taken documenting its condition. The component is available for further inspection upon request. I am requesting an investigation into this alternator failure and the associated vehicle safety risks.
On [redacted], while driving my 2025 Hyundai Ioniq 5 on a local road, the vehicle suddenly lost power and would not accelerate beyond 40 MPH. There was no prior warning. I had not yet merged onto the expressway. Had this happened at highway speed, I would have been unable to keep up with traffic, which would have created a serious risk of a collision. I continued driving at reduced speed until I could safely pull into a gas station. Once stopped, the instrument cluster displayed "Stop vehicle and check power...
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supply." About 10 minutes later, with the vehicle parked and still on, it displayed "Check 12V battery. Stop safely and engage parking brake." Roughly 10-15 minutes after that, the vehicle shut down completely and could not be restarted. The vehicle was towed to Gerald Hyundai in [[redacted]] on that day. On [redacted], the dealer confirmed that the Integrated Charging Control Unit (ICCU) and a fuse failed and had to be ordered for replacement. The vehicle is less than one year old. I am aware of numerous reports of ICCU and 12V battery failures on this model, and my experience is consistent with them. A sudden loss of propulsion while driving is a safety hazard, and I am concerned this defect can occur without warning at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have been have tweekering / unusaual action in my steering wheel. Feels like something is goning to snap. High rattling inrear of car, which in very nosie. Also the smell of gas comes thru the vents often. I have a 2024 hyundai palaside
The vehicle began making a whining noise several months ago. After doing some research this vehicle has the UA80 transaxle that has a known defect that produces the whining noise and eventual damage. There are other years of this vehicle that are subject to a recall/repair for this same transaxle issue, but not for the 2019 even though it's the same transaxle with the same assembly defect. This is a known issue by the manufacturer. The end result without repair will be a transaxle failure while in gear / loss...
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of propulsion. This vehicle has not been taken to a dealer for inspection yet. If a request for inspection is made, the vehicle can be made available. Also, no warning lamps or messages gave any early indication of an issue, only a whining noise was noticed.
Something NHSTA should look into is an ongoing problem with the SOS system in the Volkswagen ATALS. In my case, the module was first replaced in 02/21/2025 with 46,973 miles on my 2021 Atlas SEL AWD V6. My vehicle was out of warranty so that repair cost just under $1,200.00. The module went out again and was replaced on 10/20/2025, with 56,437 miles. This repair was covered since the part was still under warranty. The module most recently went out again and was replaced on 10/15/2026, with 68,992 miles on my Atlas....
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The dealer covered the repair as I was approximately 500 over the warranty period. They called it a "Onetime goodwill for customer satisfaction". I never received any explanation on the root cause for these failures or if there was a recall on this module/SOS System. I have reported this issue to the VW Customer Care Program, and was informed that I need to work with my dealer for this issue. I explained the problem goes beyond the dealer at this point and was looking for an explanation or if VW USA was working on this problem as it is well documented online in VW Forums. They said they could not do that and I must work with the dealer. Hence, my reaching out to NHSTA today. This SOS System, besides being an emergency call button, when this system goes out, it shuts down numerous systems. Including; cruise control , lane assist, lane departure and remote start using VW APP. Many members on forums have reported other problems. This is clearly a frustrating problem for VW Atlas owners and what is even more frustrating, is the lack of response from VW of identifying any root cause of the problem or being forthcoming with a technical bulletin to their dealer network. This safety issue should be investigated by NHSTA so VW is held accountable to their customers and rectifies the problem. Thank you-
I am filing a complaint regarding a 2002 Honda Accord 2.0T purchased as a certified used vehicle in April 2026. The infotainment system is flawed and frequently malfunctions. I experience frequent, quick, sporadic display changes I am not commanding. The system will even turn itself back on after being turned off. These episodes continue for days and prove to be very distracting while operating the vehicle. I have contacted two different dealers in my area, both responded this is a "known issue" and Honda is...
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no longer accepting warranty claims. I have contacted Honda corporate, received a response from an engineering contact which confirmed Honda is aware of the issues and does not have a solution. The vehicle is four years old this month, October 2026. It does not appear Honda is either actively pursuing a solution or willing to provide any type of financial compensation. Additionally, this vehicle is still covered by the certified warranty and extended warranty which cover electronics. Neither warranty is being honored for this issue. Judging from various online message board and social media accounts, this has been a widespread problem for owners of this and other Honda models manufactured during the same time. I determine this issue not only to be a safety hazard, but a breach of contract in reference to not honoring its two warranties. I have short video files of at least three instances I am able to share. Your site does not accept video files.
Check engine light appeared, heat stopped working, and received alerts for overheated coolant for 5 second intervals before it would disappear. Mechanic evaluation: Technician performed diagnostic inspection due to multiple engine fault codes, overheating, and engine misfire conditions. Upon inspection, technician found evidence of an internal cylinder head gasket failure allowing engine coolant to leak into the combustion chamber and cylinder wall area. Coolant intrusion into the affected cylinder is causing...
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improper combustion, resulting in engine misfire, especially during initial start up. The internal coolant leak can also contribute to coolant loss, overheating, and internal engine damage.
Our 2025 Ram 2500 was purchased new in March 2026 with 41 miles. It had 17,254 miles on October 19. We completed a six week cross country trip towing a trailer without problems until September 25, 2026. September 25: The doors failed to lock automatically while driving above 35 mph. Neither key fob nor the interior electric lock switches worked, and the power windows failed. The engine and 12 inch screen remained on. Turning the truck off and restarting it did not restore these functions. As soon as we got home,...
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we called our regular servicing dealership. They said the key fob batteries were dead. We disagreed because the interior controls and windows also failed. I independently tried the manufacturer's mobile app. Its first lock command failed; after restarting the app and retrying, the doors locked and the other functions resumed. No cause was confirmed. October 17: While slowing for a stop sign, the engine suddenly shut off. The display instructed the driver to shift into Park to restart. A vehicle was behind us, but the hazard warning lights and power windows would not work, so we could not warn its driver. The truck restarted after shifting into Park, pressing the brake and pushing Start. October 19, about 6:40 AM: A different driver was coasting toward a traffic light at approximately 5 mph or less, without hard braking, when the engine shut off again. The display said "Shift to Park to Start." The driver shifted into Park and pressed Start to restart. Both shutdowns happened during deceleration without advance warning. The Ram app recorded the trips but showed no active driving alerts. Unexpected stalling in traffic, especially with failed hazard lights, poses a collision risk. I called Ram Customer Care as soon as they opened on October 19. A dealership inspection is scheduled for October 21. The cause remains unknown, no repair has been completed, and the truck is available for inspection.
My suv has been stuttering/hesitating. Especially going uphills. After replacing quite a few things, we took it to ford for a diagnostic test. They report that the torque converter has gone bad. It started Aug 28 2026. Ford diagnosed it yesterday Oct 19. Waiting on fords printed report.
The contact owns a 2022 Toyota Corolla Cross. The contact stated that on several occasions while the vehicle was parked, the rear door latches detached while opening the doors. The manufacturer was made aware of the failure by telephone. The contact was concerned that the failure posed a safety risk if children were inside the vehicle and the rear doors could not be opened due to the failure. The failure mileage was approximately 36,700.
On October 14, 2026, while driving my 2025 Nissan Murano, the engine suddenly began making an extremely loud, sustained sound as though it was revving at very high RPM. I completely released the accelerator and applied the brakes, but the loud revving continued while the vehicle slowed. I remained able to brake and reduce speed; the vehicle did not accelerate uncontrollably. I safely pulled over, switched off the engine, and restarted it. The abnormal behavior then disappeared. I did not record the actual RPM. Two...
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yellow dashboard indicators appeared during the incident, but I could not identify them with certainty. The Check Engine light did not illuminate. Several milder episodes of unusual engine revving had occurred previously during normal driving. The unpredictable behavior raised concern about a possible engine or transmission malfunction while driving. The specific failed component and cause are unknown. On October 19, 2026, Lorenzo Nissan Fort Lauderdale inspected the vehicle under repair order 300406. Mileage was 10,951 at intake and 10,960 after testing. The technician reported a nine-mile road test, no abnormal RPM flare, normal transmission operation, and no diagnostic trouble codes. The reported condition was not reproduced, and its cause remains unidentified. The repair order summarizes revving during acceleration but omits that it continued after releasing the accelerator and while braking, and disappeared after restarting. I had provided these details in writing to the service director. I have also submitted an inquiry to Nissan Consumer Affairs and am awaiting a response. Service records and correspondence are available.
The contact owns a 2016 Hyundai Sonata. The contact stated that while getting an oil change, the contact was informed that the oil pan was empty. The contact could not recall seeing leaks or making changes to the oil change routine. An independent mechanic informed the contact of an engine recall regarding excessive oil consumption. The contact was referred to the dealer. The contact had the oil inspected twice more and was informed of low oil levels on each occasion, but there were no leaks or burning oil odors....
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The vehicle was taken to the dealer, where it was confirmed that no open recall was associated with the VIN. The dealer replaced several sensors; however, the contact was unable to specify which sensors were replaced. The dealer stated that the vehicle needed to be driven until the next oil service, at which point the oil would be changed and the engine sealed. The contact was referred to the NHTSA hotline to file a safety complaint. The manufacturer was notified of the issue, and a case was escalated. The failure mileage was approximately 70,000.
The vehicle experiences catastrophic, recurring 12V auxiliary battery discharge and complete electrical system collapse due to a suspected repeating failure of the Integrated Charging Control Unit (ICCU). The vehicle was previously serviced for identical 12V power-loss failures and recall interventions in June 2025. Despite those prior repair attempts, the defect has recurred aggressively, resulting in four separate 12V battery collapse events in October 2026 (specifically on October 10, October 13, October 17,...
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and a complete breakdown requiring a flatbed tow on October 19). This defect presents an extreme safety hazard: when the ICCU fails to step down high-voltage power to maintain the 12V system, the vehicle experiences sudden and unannounced loss of electrical power while parked or operating, risking a total loss of motive power, steering resistance, and exterior lighting in traffic. Diagnostic testing confirms internal 12V battery failure with normal resting parasitic draw, indicating the charging system root cause remains unaddressed despite prior manufacturer recall campaigns (such as Recall 272). The vehicle is currently at an authorized dealer awaiting diagnosis and repair.
On [redacted], at about 4:50 PM, my [[redacted]] son's hand was caught in the left (driver-side) power sliding door of our 2025 Kia Carnival Hybrid (VIN [[redacted]]; approximately 30,000 miles). The power sliding door was enabled and the door-close function was activated using the interior button. The door did not stop or automatically reverse. It closed completely and stayed latched on his finger. I had to open the door manually to release his hand. An X-ray confirmed a broken finger. I am concerned that the...
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powered sliding door's obstruction detection and reversal features did not prevent this crushing injury. I request that NHTSA review this incident as a potential child-injury motor vehicle safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car started running running roughly with white smoke coming out the exhaust. As since researched, it's a known issue, the coolant intrusion into the cylinder. Repair shop says it needs a new engine. I called Ford to check to see if they could offer any assistance but they couldn't, the car is just out of warranty (2019 with 62,000 miles). They opened a case #CXH-09690702 and advised to keep all repair receipts in case Ford should ever do a recall in the future.
I was at the grocery store, [redacted] about 10:00pm, got a few things of food, I got in the care and started to drive home, I was at a stop sign in the parking lot, took off from SS, going about 5mph, the passenger wheel turned sideways, the bottom of the wheel was facing horizontal because the upside-down lower ball joint let go, just separated with no advanced notice or sound, it just happened, 2006 Honda Accord EX, 2.4L. This is an engineering defect(abortion) which should have been corrected many, many years...
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ago. This is Honda Motor Company's fault and the need to be liable, because they are civilly, this has been going on so long without consequences, it should be criminal. This has happened over the years on Accords 2003-2007 and other models also, I have always owned civics and never experienced this. When this happened, the FRAME slammed on the ground, it was very Traumatizing, to put it mildly. This is one of the most Traumatizing things I have experienced in my life, this frame slamming on the ground, it's a very horrible feeling. This is unacceptable from a car Manufacturer in the [[redacted]], this should never happen, it's very traumatizing, so BAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I started hearing a faint sound and initially thought it was odd, but certainly sounded different and could not really tell where it was coming from. Upon taking it to the dealer for diagnosis, I learned that the transmission will need full replacement. I also took it to an independent shop to get a second opinion and much to my dismay, they confirmed the same.
On my son's 2016 Dodge Ram 1500, he was driving and as he was turning into a gas station, his Electronic Power Steering (EPS) stopped working and he had to use much force to turn the wheel into the gas station. The steering wheel warning light came up on his dash and after several attempts of turning off/turning on the engine and removing the battery cables and putting them back, the EPS would not come back on. We did check the fuse from the positive battery terminal with a multimeter and the cable to the EPS still had power, to include fuse 78 in the fuse box. We check the wire under the engine to the EPS and found no issues with the wires.