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Latest vehicle complaints

3,652 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.

2023 Volvo C40 Recharge TwinElectrical system

On October 20, 2026, while driving my 2023 Volvo C40 Recharge to work, the center infotainment touchscreen and the navigation map portion of the instrument display behind the steering wheel unexpectedly went black. The speedometer and EV power gauge remained visible. The displays were black for approximately 15 seconds before the Volvo logo appeared and the infotainment system began rebooting. Full operation returned approximately two minutes after the initial outage. I did not initiate the restart. The...

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unexpected loss of the touchscreen and navigation display while the vehicle was moving was distracting and concerning. The cause has not been diagnosed. I contacted Volvo Customer Care to report the incident and was told it was not a known issue.

Filed Incident Electrical system · Unknown or otherNHTSA 11772390
2026 Honda Accord SedanOther & unknown

The vehicle's infotainment system displays error code TT04 on every startup, preventing over-the-air software updates, including any potential safety-related updates delivered through this system. To date, Honda has not provided a software patch for the issue.

Filed Incident Unknown or otherNHTSA 11772387
2020 Ford EscapeTransmission & drivetrainAcceleration & cruise controlEngine & cooling

2020 Ford Escape is suffering from sudden, uncommanded loss of power, severe engine hesitation and violent stuttering during acceleration and problem is getting worse. Took to our service center to fix and they said the problem is a recall - NHTSA - 25V467 recall 25S76 (engine hesitant acceleration, rough idling, reduced engine power). Called Airport Ford in Florence, KY. They are saying they can't fix this issue -there is no remedy and that the program has been paused. This condition poses an immediate...

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safety hazard. The unexpected failure of the powertrain to respond during high-demand situations - such as merging onto highways, passing vehicles or making left turns across oncoming traffic - makes me feel very vulnerable to rear-end or side impact crashes. The failure occurs at all speeds but is worse at 10-30 miles per hour. There is a Ford Recall on this issue. If the recall is paused - I assume they are no longer trying to find a fix. This is a 2020 car - surely in 6 years the Ford experts should have found a viable fix. In addition to the Dealership also talked to Ford Consumer Hotline and were given the same info as from the dealership. Please help! I love my Fords - I have had Fords all my adult life. Please help us.

Filed Incident Power train · Vehicle speed control · EngineNHTSA 11772385
2014 Ford ExplorerEngine & cooling

Engineering design flaw. Water pump connected to the timing chain, knowing that it would cost thousands of dollars to fix.

Filed Incident EngineNHTSA 11772384
2014 Ram 1500Steering

The contact owns a 2014 Ram 1500. The contact stated that when the outside temperature dropped below 50 degrees Fahrenheit, the power steering failed to engage upon starting the vehicle or while driving. The contact stated that the steering wheel became significantly difficult to turn. No warning lights were illuminated. The vehicle was taken to a dealer, where it was inspected, and the contact was advised that the VIN was not included in any open recalls. The manufacturer was not notified of the failure. The failure mileage was 83,000.

Filed Incident SteeringNHTSA 11772382
2021 Dodge DurangoLights

Day time running light gone out

Filed Incident Exterior lightingNHTSA 11772381
2021 Ford EdgeTransmission & drivetrain

The transmission jerks VERY strongly when shifting gears between 5mph - 60mpg. It is so pronounced that it effects my foot on the pedals and could cause drivers to slam on the accelerator or brake. The vehicle has 90k miles on it and this issue has been happening for 10k miles or so. This is a KNOWN issue with the 8F35 transmission and needs to be a recall instead of a TSB that costs drivers $5k.

Filed Incident Power trainNHTSA 11772380
2018 Subaru OutbackLights

Was notified by the dealer upon completion of an oil change, on May 20, 2026, that the driver side front daytime LED running light was not functioning. The light was not on. I am a faithful user of either turning on my headlights in the absence of DRL or using the factory DRL on the vehicle. The failure of one DRL compromises the safety effect of using DRL by 50% and jeopardizes the safety of the driver and others compared to two (2) operating fully functional DRL. There are no dashboard of other system...

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warning indicators on the car to indicate that the DRL is not functioning properly. The repair cost is unreasonable and subjects any 2018 Subaru Outback Owner with a factory defective DRL to spend over $1,000 to essentially "change a light bulb" to have the DRL system work as designed by Subaru itself. Not only does the failed DRL compromise the engineered and manufactured safety of the Subaru, the remedy to fix the Subaru DRL is cost prohibitive for most owners.

Filed Incident Exterior lightingNHTSA 11772377
2005 Dodge Ram 1500Transmission & drivetrain

The truck broke down on the side of the road and it was determined that the Driveshaft fell off. Once it arrived at Wilson Motors, the representative told me the vehicle broke due to a nut and bolt that held the driveshaft onto the rear axle. This faulty issue was known by Dodge and there was a recall on these parts in 2014. I was not the original owner of the vehicle and was not aware of the recall as I bought the truck in 2021. No attempt to contact me was made by Dodge to provide me information on the recall....

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The parts to do the recall are obsolete and Dodge insists they have no responsibility in fixing the vehicle, even though the parts are well known to Dodge as being defective. The nut and bolt was the proximate cause of the extensive damage to driveshaft where a new driveshaft is needed. Due to the fact that the recalled parts are the culprit, I am asking Dodge to repair the vehicle to working condition or at least total out my truck and pay me out. I would expect Dodge to stand by their product when they provide a defective product to their consumers.

Filed Incident Power trainNHTSA 11772375
2024 Tesla Model 3SteeringElectrical systemAcceleration & cruise control

On October 16, 2026, my 2024 Tesla Model 3 initiated a standard, factory-prompted over-the-air (OTA) firmware update. During this automated install process, the car's firmware crashed. Following the crash, the vehicle was left unresponsive. Tesla Service conducted a diagnostic review and isolated the problem to a physical failure of the internal hardware: Assembly - Power Conversion System - 48Amp - 1Phase. The vehicle was performing flawlessly and charging efficiently prior to the software update execution. The...

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PCS module did not break due to driver abuse, mechanical wear, environmental damage, or physical aging. It failed strictly because Tesla's proprietary software update process overtaxed, corrupted, or bricked the internal semiconductor boards during a forced rewrite command. A consumer should not be financially penalized for hardware damage caused by a manufacturer's remote software push.

Filed Incident Steering · Electrical system · Vehicle speed controlNHTSA 11772374
2015 Ford EscapeDriver assistance

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

Filed Incident Back over preventionNHTSA 11772373
2020 Jeep CherokeeTransmission & drivetrain

The contact owns a 2020 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted multiple times regarding the recall, and on each occasion, the contact was informed that parts were unavailable.

Filed Incident Power trainNHTSA 11772372
2026 Chevrolet EquinoxTransmission & drivetrain

The contact owns a 2026 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle misfired and hesitated. The vehicle momentarily lost power, during which it would not accelerate or brake. Power then returned, and all vehicle functions resumed. The contact stated that during the failure, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, where the dealer reprogrammed the vehicle; however, the reprogramming did not resolve the failures. The failure mileage was 32,000.

Filed Incident Power trainNHTSA 11772371
2023 Volkswagen AtlasElectrical system

The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at low speeds, the center entertainment panel blacked out, and the rearview camera display remained active while shifted into drive. The check engine, caution, and SOS warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with an engine misfire, and ignition coils were replaced. The battery was tested, and no failure was found. The contact stated that the failure progressed; the vehicle lost motive...

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power, the power window rolled up when the down button was pressed, and roadside assistance provided a battery jump-start. The vehicle was taken to an AutoZone store where the battery was replaced; however, the check engine, caution, and SOS warning lights remained illuminated. The failure mileage was approximately 48,157.

Filed Incident Electrical systemNHTSA 11772369
2018 Ford EdgeEngine & cooling

"I am reporting a severe, known manufacturing defect involving internal coolant intrusion on my 2018 Ford Edge 2.0L EcoBoost, which has caused total engine failure and rendered the vehicle entirely unsafe and completely inoperable. The vehicle began throwing codes P0300 (Random Misfire), P0302 (Cylinder 2 Misfire), and P0303 (Cylinder 3 Misfire) due to liquid coolant flooding the combustion chambers. The engine is now completely locked and will not start, stranding me at home with no transportation. This is a...

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critical safety issue. Liquid coolant leaking into active engine cylinders poses an immediate risk of sudden engine stalling while driving, loss of motive power in traffic, and potential engine fire hazards. This failure matches Ford's own Technical Service Bulletin (TSB 22-2229), proving Ford has long-standing knowledge of this hazardous design defect. When I contacted Ford Motor Company corporate customer service for emergency assistance and towing to a dealership, Ford explicitly refused to assist me and instructed me to contact class-action plaintiff's attorneys instead. Ford is actively refusing to remedy a severe, known safety hazard for a stranded consumer. I request that NHTSA escalate its investigation into Ford EcoBoost coolant intrusion to force a mandatory safety recall before this defect causes a serious highway accident."

Filed Incident EngineNHTSA 11772368
2024 Jeep Grand Cherokee LFuel system

On [redacted], while driving on a public roadway, my 2024 Jeep Grand Cherokee suddenly lost propulsion without warning. The vehicle stopped moving and refused to accelerate. The dashboard displayed a flashing red "D" and instructed me to shift into park. I genuinely feared for my life because the unexpected failure placed me at risk of a serious collision. This was the second occurrence of the same malfunction. Within the preceding year, the vehicle stopped moving and refused to accelerate in a parking lot,...

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displaying the identical warning. I do not recall the exact date and did not report that earlier incident at the time. The vehicle was brought to the authorized Jeep dealership at [[redacted]], on the morning of October 1 and has remained there since. The dealership informed me that no diagnostic fault codes were found. On [redacted], dealership representatives reported that they had driven approximately 68 miles attempting to reproduce the malfunction without success. They stated that additional driving was necessary. Jeep Customer Care subsequently advised me that regional engineering would not evaluate the vehicle unless the dealership reproduced the failure. The dealership has repeatedly offered to return the vehicle to me, although I have not been provided with a diagnosis or confirmation of corrective action addressing the reported loss of propulsion. On [redacted], Jeep Customer Car informed me in writing that Stellantis was declining my repurchase request at this time. She asked whether I intended to pick up the vehicle or leave it at the dealership for further attempts to reproduce the malfunction. My concern is that this recurring, intermittent loss of propulsion remains unexplained and could occur again in traffic, resulting in a serious or fatal collision. I request that NHTSA review this, investigate whether similar failures have been reported in otherJeep Grand Cherokee vehicles, and determine if there is safety defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Fuel / propulsion systemNHTSA 11772367
2020 Jeep CherokeeTransmission & drivetrain

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 65 MPH, the service 4WD warning light illuminated. The vehicle was taken to the dealer, where the failure was confirmed to be associated with an unrepaired recall. The contact was informed that parts were available only for vehicles with certified warranties and that parts were on backorder. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to complete the recall repair was not yet available. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 59,000.

Filed Incident Power trainNHTSA 11772364
2022 Kia SeltosBody, doors & structure

The contact owns a 2022 Kia Seltos. The contact stated that while driving at 80 MPH, the passenger-side rear window spontaneously shattered with a loud explosive sound, without impact. The failure mileage was 38,341.

Filed Incident StructureNHTSA 11772363
2018 Mazda MAZDA3Driver assistanceEquipment & accessories

The contact owns a 2018 Mazda Mazda3. The contact stated that while reversing, the rearview camera displayed a distorted image, nearly resulting in a collision with a parked vehicle. Several unknown warning lights illuminated, creating a driver distraction. In addition, the infotainment screen delaminated and experienced ghost touching with random phantom touches. The vehicle was taken to the dealer, where it was determined that the infotainment system required a new lens kit. The vehicle was not repaired. The manufacturer was notified of the failure by telephone, and a case was filed. The failure mileage was unknown.

Filed Incident Back over prevention · EquipmentNHTSA 11772362
2023 Nissan Leaf (40 KWH Battery)Electrical system

I am requesting information regarding the scope of Nissan's high-voltage battery safety recall 25V-655 (Nissan campaign R25C8) and whether early-production 2023 Nissan LEAF vehicles have been evaluated for the same potential defect. Vehicle information: Vehicle: 2023 Nissan LEAF SV Plus VIN: [[redacted]] Assembly plant: [[redacted]] Manufacture date: September 2022 Battery: 60+ kWh lithium-ion Battery ID reported by LeafSpy: N5M10318 Current mileage: Approximately 36,000 miles According to Nissan's...

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[redacted] recall filing, Nissan identified 19,077 affected 2021-2022 LEAF vehicles using its production records. My vehicle was manufactured at the same Smyrna facility approximately four months after the currently identified recalled vehicle production period. I am concerned about whether the high-voltage battery installed in my vehicle may share cells, components, or manufacturing characteristics with the affected battery population. On [redacted], I contacted Nissan Consumer Affairs to request clarification. Nissan established Case #[redacted]. During subsequent correspondence, Nissan repeatedly stated that the information I requested was unavailable. On October 8, Nissan specifically advised that it needed three additional business days to consult appropriate technical experts and promised a detailed response. However, its [redacted] and [redacted] responses provided no technical findings and did not confirm whether my vehicle's battery-production records had been reviewed. Nissan instead reiterated that recalls are VIN-specific. I understand that my vehicle is not currently identified as part of recall [[redacted]]. My concern is whether Nissan has adequately evaluated the early 2023 LEAF production population for the same safety condition. I respectfully request clarification on the following questions: Has Nissan provided NHTSA with findings regarding its investigation of 2023-2024 LEAF vehicles for the battery condition associated INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11772361

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