The contact owns a 2010 Honda Accord. The contact stated that while stopping at a red light, depressing the service brake pedal caused unintended acceleration instead of stopping the vehicle. Increased pressure on the brake pedal resulted in increased acceleration until the vehicle collided with the rear of a pickup truck. The front end of the vehicle sustained damage, but the vehicle was driven to the contact's residence. The contact and the contact's spouse received medical treatment for minor bruises sustained during the crash. A police report was filed. The failure mileage was approximately 190,000.
Live from NHTSA
Latest vehicle complaints
3,645 complaints filed by owners in the last 30 days. Newest first, as NHTSA publishes them.
I am filing a safety complaint regarding my 2023 Ford Bronco Sport Big Bend (VIN: [[redacted]]) and unresolved safety recall 25S76 / NHTSA 25V467, involving a potential fuel injector crack and risk of an under-hood fire. I attempted to have this issue addressed at Covert Ford in 2025. As of [redacted], the recall remains unresolved, and FordPass indicates that replacement parts are unavailable. My vehicle is currently at Leif Johnson Ford in [[redacted]]. I have also previously noticed a gasoline odor, although...
Read the full complaint
the cause has not been determined. I depend on this vehicle for daily transportation and long-distance travel. I am extremely concerned that Ford continues to leave me exposed to a known potential fire hazard without a completed remedy. This prolonged situation has caused significant and unnecessary stress. I am requesting an investigation into the continued lack of a recall remedy, written confirmation of whether my vehicle is safe to drive long distances, and appropriate transportation assistance, including a comparable loaner with unlimited mileage at no cost until the recall is resolved. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Jeep Cherokee. The contact stated that the vehicle was initially taken to the dealer because the check engine light illuminated and the radio became very hot. The dealer replaced a valve and installed a new screen, which temporarily resolved the issue. Months later, the failures recurred, and the transmission was replaced. The vehicle was returned to the dealer for a software update. During a later visit, the dealer diagnosed the vehicle with a failing transmission gasket, a rear...
Read the full complaint
differential leak, an engine oil leak, and a failed battery requiring replacement. After the contact heard a loud scraping noise, the vehicle was returned to the dealer, who performed a rear differential fluid change but stated no mechanical failure was present. The contact returned the vehicle to the dealer after a "Service 4WD" warning light illuminated. The dealer replaced the Power Transfer Unit (PTU) motor, despite claiming the PTU was unrelated to the failure. The contact stated that the transmission assembly, PTU motor, gaskets, and other essential powertrain components were all replaced within a one-year period. The contact stated that the engine consistently emitted an abnormal unknown odor. The manufacturer was notified of the failure. The dealer confirmed the failure. The failure mileage was 38,000.
The vehicle was brought to Bill Jacobs Volkswagen in Naperville, IL to have three open, mandatory federal campaigns and emissions modifications completed. The dealership is actively practicing illegal 'recall steering' by holding the vehicle hostage. The service department refuses to perform the free federal campaigns unless the owner first authorizes between $2,500 and $3,000 in unrelated diagnostic and repair fees out of pocket. The dealership falsely claims that the vehicle must be 'brough to specification' at...
Read the full complaint
the owners expense before a federal safety or emissions campaign can be completed, which directly violates federal regulations prohibiting dealerships from conditioning or delaying mandatory factory campaign work based on customer-paid services. Furthermore, dealership staff ignored explicit, repeated verbal warnings regarding an active Adblue countdown, shut the vehicle off, bricked the car via a 'No-Start' lockout inside their active service lane, and are now refusing to release the vehicle or keys without unapproved fees. The active check engine lights on the vehicle are directly tied to the faulty emissions and NOx sensor components that the open campaigns are legally mandated to replace. Addition customer-pay repairs have been explicitly declined, and the dealer is refusing to execute the safety and emissions campaigns.
The heated steering wheel in my 2019 Toyota RAV4 Hybrid experienced a significant overheating incident that resulted in smoke, bubbling, and damage to the steering wheel's leather covering. Approximately 10 minutes after activating the heated steering wheel function, smoke began coming from the steering wheel. The material beneath the leather covering appeared to become excessively hot and began visibly bubbling and expanding. As the overheating continued, the leather covering ruptured, creating a hole in the...
Read the full complaint
steering wheel. Prior to this incident, the steering wheel was intact, with no punctures, holes, or visible damage. The hole developed during the overheating incident as the material beneath the leather bubbled and the covering ruptured. This occurred during normal use of the vehicle's factory-installed heated steering wheel feature. The sudden appearance of smoke and excessive heat created a serious safety concern, including the potential for burns, fire, driver distraction, and loss of vehicle control. The vehicle was subsequently taken to a Toyota dealership for inspection. The exact cause of the overheating has not been determined. I am reporting this incident because a heated steering wheel should not produce smoke, overheat to the point of damaging its exterior covering, or create a potential fire hazard during normal operation.
Vehicle is burning 1.1 quarts of oil every 1000 miles
The contact owns a 2010 Toyota 4Runner. The contact stated that while lifting the front driver-side wheel of the vehicle using a Pittsburgh 3-ton aluminum jack on a concrete surface in a garage, the jack collapsed, trapping the contact underneath the vehicle. The contact, who identifies as a disabled veteran, sought medical treatment for neck and shoulder injuries, which aggravated pre-existing injuries of the contact who identified as a disabled veteran. The contact stated that the vehicle weighed approximately 6,300 pounds. The store where the jack was purchased was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 20E046000 (Equipment).
Car experiences pulling, squealing, and eventually just completely stopped in the middle of the road. Car is 7 years old w/ ~90k miles and was serviced at the dealership until the most recent inspection. Towed to nearest shop and transmission is shot. Similar to every other complaint listed online. Now being quoted ~$9k to repair/replace on a car worth ~$20k.
The contact owns a 2017 Buick Encore. The contact stated that while the vehicle was parked, the contact noticed two fractured lug nuts on the front passenger-side wheel and two fractured lug nuts on the rear passenger-side wheel. The vehicle was taken to the dealer, where the contact was informed that the lug nuts required replacement. The contact expressed safety concerns because a lug wrench would fail to engage the fractured lug nuts during a tire replacement. The contact was informed that the failure was a known issue with the vehicle. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 58,000.
Head gasket failure. Caused oil in coolant. Caused coolant hose to break while driving. Subaru dealership says need to replace head gaskets, radiator, all hoses, cvt cooler(?), and will cost about $6400. My car has about 130000 miles. This seems to be rather unusual at this mileage.
I am filing a formal complaint regarding repeated, costly, and premature failures on my 2017 Subaru Forester, as well as the outright refusal by Subaru Consumer Advocacy to provide financial relief or goodwill reimbursement. Between 2024 and 2026, reaching under 90,000 miles, I was forced to pay out-of-pocket for over $6,200 in major repairs: Rear Wheel Bearings (2024): $2,000+ for premature bearing failure. A/C Evaporator Repair (Feb 2025, ~87,000 miles): $2,000 A/C Compressor Replacement (March 2026): $2,200...
Read the full complaint
following additional system breakdown. Subaru issued Service Program Bulletin WRB-21 / WRB-21R specifically acknowledging factory-defective A/C condensers in 2017 Foresters. When an A/C condenser leaks refrigerant and oil, it directly damages down-stream components, including the evaporator and compressor. Despite pointing out Service Program WRB-21 to the Subaru Consumer Advocacy group, my request for goodwill reimbursement was flatly denied.
This is the second report I am submitting for this vehicle: On October 17, at approximately 12:46 PM, I was driving my 2027 Cadillac Optiq from my home to Trader Joe's (about two miles away from my home) when the car suddenly lost acceleration. My speed dropped from 30 mph to about 19 mph even though I was pressing the accelerator pedal. The car felt progressively heavier, as if the brakes were being applied. I stopped at a stop sign and turned on my hazard lights. When I started driving again, the car seemed to...
Read the full complaint
operate normally, and I drove it home and parked it. This is the second time the vehicle has lost power while driving. The first incident was on September 23, 2026, on northbound SR-163 in San Diego, when the car slowed to about 10 mph and displayed the message "Charging incomplete. Try another charger" with the battery at 80%. The car had to be towed to North County Cadillac in Escondido, and the dealership later reported finding no problem. I also filed an NHTSA report about that incident.
My 2023 Ram ProMaster 3500 Van has a fuel leak where the filler-tube goes into the gas tank. I believe others have reported the factory defect & safty hazard. The manufacturer and the dealer will NOT fix it without charging me over $2,500. The vehicle is out of its 3-year, 36,000-mile warranty, but I believe this factory manufacturing defect should be covered. The cost will discourage people from getting it fixed and could lead to major issues later. Jacksonville Chrysler, Jeep Dodge Ram Westside has my vehicle now.
My Tesla was operating with Full Self-Driving (FSD) (Supervised) engaged when it initiated a left turn across the path of an oncoming vehicle traveling in the opposite direction, resulting in a collision. During the incident, FSD was controlling the vehicle's driving behavior and initiated the left turn despite the presence of oncoming traffic. The Tesla collided with the approaching vehicle while executing the turn. I am concerned that the FSD system failed to properly recognize or respond to oncoming traffic,...
Read the full complaint
failed to determine whether the left turn could be safely completed, or made an unsafe decision to turn across the path of another vehicle. This incident created a significant safety risk for the occupants of both vehicles. I believe the collision may indicate a safety-related problem involving FSD's intersection handling, left-turn decision-making, detection of approaching vehicles, or collision avoidance capabilities. I request that NHTSA review this incident as a potential FSD safety defect and obtain relevant FSD engagement records, vehicle telemetry, camera footage, steering commands, and collision data from Tesla to determine why the vehicle initiated the left turn into oncoming traffic.
Blown Head Gasket. Having the unknown blown head gasket issue may have caused extreme damage to other engine components. Vehicle has less than 145,000 miles.
The door handles are hidden/flush into the door when driving or locked. They pop out electronically when the car unlocked. However, my door handle is faulty and they do not pop out anymore. There is no way to grab the handle and open the door. This is a safety hazard. In a fire or other emergency, there is no immediate way to grab the door handle and open the door. From my dialogue with other Equinox EV car owners, many have the same defect. Over time, more and more of these door handles will malfunction. This should be made into an immediate and permanent recall.
Three times in the past month, I have been turning left and had the vehicle turn off. Twice the emergency brake automatically applied and the truck auto-shifted to park, the 3rd time my steering and engine turned off. The 1st time I thought perhaps I had accidentally hit the start button, the 2nd time I was fairly sure I hadn't, and the 3rd time both hands were on the wheel so I could not have. This 3rd time, I continued to roll thru the intersection until I rolled to a stop and the gear selector remained in drive....
Read the full complaint
I am taking the truck to the dealership today. Luckily, there was no other vehicle near me when any of these instances happened but im worried that will not be the case in the future.
2022 KIA EV6 ICCU failure. Car stopped Level 1 and Level 2 charging. Dealer confirmed failure and replaced under warranty. This was the best of the failure modes, we were not stranded and the 12v battery continued to the charged. Thanks.
While driving at highway speeds, the vehicle suddenly began bucking, lost power, and lost oil. The engine compartment immediately caught fire. The fire was entirely non-collision related and required immediate extinguishing. The incident was logged by the Washington State Patrol. The vehicle was towed and subsequently inspected by a certified Kia dealership. The Kia dealership technicians officially diagnosed the cause of the fire as a catastrophic internal engine failure, specifically noting in writing that they...
Read the full complaint
"found hole in engine block." They noted there was no other possible causation. This spontaneous engine failure and resulting fire occurred at approximately 99,000 miles. The vehicle is currently disabled and available for inspection upon request.
My vehicle's alarm repeatedly activates while the vehicle is parked, turned off, and locked, approximately every 15 minutes. When the vehicle is unlocked, the front and rear lights remain illuminated even though the vehicle is turned off and the keys are not in or near it. The battery was tested twice after the vehicle had been at rest before I brought it to the dealership. The dealership subsequently replaced the battery for approximately $350, stating that this would likely resolve the symptoms. The dealership...
Read the full complaint
then performed a $250 diagnostic and advised that the rear passenger door latch had failed and the overhead front light console was shorted and needed replacement. I am concerned about the unexplained lighting and electrical malfunctions, repeated alarm activation, and resulting battery depletion and starting reliability. I have also experienced intermittent difficulty starting the vehicle, unusually shrill startup warning sounds, and failure of the normal startup display to appear. I do not know whether these symptoms share the same underlying cause. I have seen numerous reports from other Lincoln owners on Reddit describing rear passenger door latch failures causing repeated alarm activation. I request that NHTSA assess whether these reports and my experience indicate a recurring safety-related defect warranting investigation. The dealership's diagnosis concerns the door latch; I have not observed the door opening unexpectedly.